Industry Whitepapers RETAIL OPERATIONS. Ph: E:

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1 Industry Whitepapers RETAIL OPERATIONS Ph: E:

2 Introduction Bizpro has extensive experience working with retail businesses and understands the specific requirements of this industry. Our solutions are able to be specifically tailored to suit the unique needs of retail operations and this whitepaper will detail the key requirements we have identified and the major benefits of our solutions. Every business is unique and whilst this whitepaper will document just some of the main benefits we recommend consulting with our team for a thorough analysis. Our solutions are modular and can suit businesses of all shapes and sizes. From smaller operations that are just outgrowing the typical off the shelf solutions right through to larger and more complicated ones with unique customisation requirements and integrations to external systems and web sites.

3 Intelligent, cloud based ERP software. Sophisticated tools that growing businesses need today, to grow tomorrow. MYOB Advanced is a cloud based ERP solution that is designed to take care of everything you need both now and in the future, so you don t get stuck with systems that stop your growth. Inventory management, streamlined sales and purchasing, accounting and more all in a scalable platform. MYOB Advanced is packed with features. Here are just a few: A true, 100% cloud-based solution. MYOB Advanced works on any device, anywhere with an internet connection. Scalability. As your business grows, MYOB Advanced grows with it, allowing you to add new features like advanced inventory management. Customise your solution. There s no one-size-fits all you choose the features that you need. Data sovereignty. All your information stays in Australia and security is enterprise grade, so you can be sure it s protected by local laws.

4 The solution is made up of all the modules you will need including: Finance o General Ledger o Accounts Receivable o Accounts Payable o Cash Management o Multi-Currency o Tax Management o Inter Company Accounting o Fixed Assets o Payroll Inventory and Distribution o Inventory and warehouse management o Sales Order management o Purchase Order management o Purchase Requisitions o Bill of Materials and Manufacturing Customer Management o Opportunity and Pipeline management o Business Intelligence o Integrated Marketing o Customer Service and Support automation o Customer self service o Reporting and dashboards Much more

5 Point of Sale is the most important part of any retail operation and is critical to the successful operation of the stores. A fast and reliable solution is the key to this success and this is achieved by choosing the right POS solution for your industry. Bizpro offer a range of POS solutions and will work with you to determine the best fit. We can also integrate MYOB Advanced with your existing POS solution providing a strong integrated solution and reducing manual entry and duplication of effort. Hospitality In hospitality, the right solution should have a simple and intuitive interface with minimal taps to put a transaction through. Depending on your requirements table or cover management may be important and this should be factored in your selection. Item variables are usually a must (Skinny, Strong, Soy, etc.) and a touch screen or tablet interface is now considered the standard. General (Specialist) Retail General Retail is all about the customer and the requirements here are quite different. A strong integrated CRM capability is a must as well as fully integrated inventory and ordering. Having this system as a part of the overall ERP has huge benefits as the POS can leverage the powerful warehouse management and inventory. The POS itself should still be easy to use but may include some additional features such as Lay-by and Special Orders. Bulky Goods When selling bulky goods such as furniture or white goods, aside from the Inventory and Customer management it is also important to be able to handle some additional items such as: Serial Numbers Warranty and Repairs Delivery Scheduling and Manifests. Payment via instalments and Finance Transactions A Fully integrated POS / ERP solution is vital here and allows you to manage your stores and warehouses more accurately and avoid holding redundant stock.

6 Barcoding and Scanning Barcode scanning allows you to easily identify products and is useful for Sales, Receipting and Stocktake. MYOB Advanced also allows you to print your own barcodes for products where this is not supplied. MYOB Advanced allows you store multiple barcodes and identifiers per item so you can easily find the right product.

7 Multi Store and Warehouse Management MYOB Advanced supports an unlimited number of warehouses and locations so no matter the size of your organisation you can track exactly where your stock is located. Warehouses are used for not only the bulk storage warehouses but also for allocating stock to each retail location. Within a warehouse or store you can also specify the locations of the stock such as Bins and Bays or simply to separate the showroom from the storage area.

8 MYOB Advanced supports many different types of orders not just cash and carry sales. These sales can then be tracked and fulfilled from a warehouse or drop shipped directly from a supplier if needed. Quotes can also be followed up with automated reminders set up for these tasks.

9 Online Store If your retail operation extends online, then having an integrated solution will have enormous benefits: Eliminate manually rekeying orders Ensure stock is accurate and reflected correctly online Avoid selling goods already sold online. Ensure prices and products are kept in sync between your online store and the physical ones. Combine customer records to get a full picture of your customers spend MYOB Advanced comes with a full API allowing us to integrate with any web store. There are existing integrations for many common platforms and Bizpro can provide custom development services if you prefer to integrate with your current platform.