Passion for Excellence. Commitment to Delivery.

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1 Passion for Excellence. Commitment to Delivery.

2 Mission Statement 3 Passion for Excellence. Commitment to Delivery. Lodestone is a global management consultancy, committed to designing and delivering solutions that enable international companies to thrive in today s complex business environment. We help our clients to define the measurable business benefits that we will achieve together, using our teams of client-focused consultants, who combine a passion for excellence with strong process and SAP skills and deep experience of transformational change in their industry. At Lodestone we have a passion for excellence; all our consultants strive to deliver beyond the expectations of our clients. By acting as their trusted advisor we aim to establish long term relationships with our clients. Dedicated to continuously earn this trust from our clients, we deliver the highest possible quality in what we do. Our clients are medium sized to large corporations for which we design, develop and implement solutions which deliver measurable business benefits, for single processes, within a division or for the entire enterprise. We deliver solutions, not only concepts, not just paper but processes, data and systems based on SAP, enabling operating models which work pragmatically and efficiently in today s complex, global business environment. Our people are experienced and innovative with a proven track record of success. This is exemplified by the commitment of our most senior partners to spend a considerable amount of their time with key clients, helping them solving the most demanding business problems. We are bold. We have a clear vision of where we want to go: to become a trusted advisor to our clients as a leading global management consulting firm that has a global presence with strong roots in each territory we operate in. Our outstanding growth is a clear testimony of this vision. Ronald Hafner CEO

3 Our Consulting Approach 5 A client centric culture that sets us apart. What sets us apart is our client centric culture that is driving our unique consulting approach. The combination of our consultants expertise, our ability to work in close partnership and our active and independent senior leadership involvement enable us to provide independent and conflict free advice with the commitment to deliver results. Expertise Our team brings together a unique combination of deep business transformation and profound SAP expertise. We have unparalleled experience in all the aspects of our services and a proven track record delivering world class solutions. Our approach underpinned by our «IDEA method» is well proven in our assignments and has been refined over time. Ways of working We are committed to act in partnership with our clients to achieve success. Our only agenda is to bring in an independent view focused on meeting our clients objectives. We are result-focused, pragmatic and ready to share risk. Our working style and culture is open and transparent within the context of a clearly defined governance process that allows issues to be resolved and risks to be mitigated. Independent, high quality advice Our independence and unbiased strategic and business perspective allow us to develop balanced and impartial recommendations. Our partners are closely involved in assignments, from initiation to completion, ensuring that our clients benefit from their experience and expertise at all stages.

4 Our Services 7 Making strategy happen. As markets and environments are constantly changing and becoming ever more complex, most businesses are obliged to adapt their business models and to continuously improve them to ensure longterm success. Lodestone offers advice to international corporations on devising innovative business operating models, on optimizing processes and on implementing new technologies leveraging SAP. Lodestone deploys comprehensive analytical frameworks in the areas of corporate, market and operational strategy. Anchored in deep knowledge of core industry issues, we define, quantify and detail evolutionary or «disruptive» roadmaps to create shareholder value. The combination of our services and skills of our people enable us to help our clients to design and deliver simple and pragmatic solutions to complex business problems. Combining our services maximizes the value we generate for our clients. Strategy and Business Process, helping clients create customer value, improve operational excellence and manage risk. Solution Definition, turning established business strategies and objectives into pragmatic solutions which can easily be implemented and Solution Implementation, designing and delivering solutions by leveraging our extensive knowledge and expertise in the delivery of complex, international programs. IT Transformation, shaping IT to optimize its ability to deliver measurable value to the business during and after Business Transformation. Financial and Cost Management Supply Chain Management Customer Relationship Management Human Capital Management Strategy and Business Process Enterprise Architecture SAP Solution Definition Data Management Business Intelligence Solution Definition Passion for Excellence. Commitment to Delivery. IT Transformation IT Service Management IT Organisation IT Sourcing Change Management Solution Implementation SAP Enterprise Applications Core Applications SAP CRM, SCM, SRM, PLM SAP Business Solutions, incl MDM, BI, GRC NetWeaver XI

5 Mission Statement 8 Our Work 9 Excellence, teamwork and leadership. Assignments At Lodestone we have conducted a multitude of assignments in different industries to help clients design and implement full scale business transformations or elements thereof. Illustrative examples for assignments are: Global SAP Deployments Business Process Transformations Shared Service Center Implementations IT Strategy and Governance Designs Business Intelligence Strategies and System Deployments Data Management Strategies Methodology We take great pride in our methodology IDEA (Insight-Design-Execute-Achieve) that provides a systematic approach to drive the imperatives from validated strategies through into enabling process designs and system integration. With IDEA we combine our own extensive best practices from various global business transformation projects with the standards from SAP ASAP, PMI and Six Sigma. The strengths of the IDEA methodology are its wide life-cycle coverage and its capability to combine it selectively with other standards. Program Management Organizational Change Management Business Solution Insight Design Execute Achieve Solution Data Solution Platform Solution Management

6 Mission Our Clients Statement 11 Our Clients challenges. Pharmaceutical Company Global SAP Deployment Our client started a global deployment of SAP enabling a global business processes transformation, following the acquisition of 2 major competitors. The global program aims to implement SAP on a single instance in 26 countries with more than 40 manufacturing sites. Objective of this joint initiative between business functions and IT is to create a harmonized business model and standardized data in a consolidated system framework. Lodestone is the consulting partner for the development of the core process design and deployment of SAP. The scope covers all major business functions such as Manufacturing, Logistics, Finance, Controlling and Reporting. Lodestone provided program and project management expertise as well as functional and technical SAP consulting in a validated environment. Insurance Group Shared Service Center Implementation To improve the efficiency, effectiveness and harmonization of its finance and accounting operations, our client established a Shared Service Center in Eastern Europe to provide financial accounting, regulatory and corporate reporting, and management accounting support services for its companies across Eastern Europe. This project is a cornerstone in achieving world class accounting and reporting to establish an efficient Center including all infrastructure, processes and applications with a project duration of less than one year. Lodestone was the delivery partner for the definition and implementation of the Shared Service Center. Lodestone designed and implemented an operating model, new processes, organization and systems for the Shared Service Center. Global Elevator & Escalator Company IT Strategy and Governance Following the implementation of One Single Client SAP system across Europe, our client wanted to establish a robust, flexible, agile and cost effective application management organization. This required transforming a loosely affiliated, project-based organization, spread over 13 locations into a centrally managed European Application Competence Centre using best practice processes and sourcing models. Lodestone was the delivery partner for the design and implementation of the Application Competence Center. Lodestone built the business case for the transformation, designed and implemented a service-oriented operating model using ITIL-based processes and roles and planned the consolidation of application resources to take advantage of economies of scale, lower labor-cost locations, and the flexible use of external resources. Global Food Company Acquisition Integration Our client undertook one of the fastest business integration in Health Nutrition integrating 2 new businesses within 9 months into its existing operations. The integration project was executed in 3 major steps: the alignment of the Business Models, the integration into operations and the integration of Data and Business Processes into a highly harmonized ERP architecture. Lodestone supported the design and the integration of their ERP environment using the expertise, of working before with both companies, on their business models and existing IT landscapes. Lodestone provided project management as well as functional and technical expertise. The integration was completed in time and within the given budget.

7 Our People 13 A real consultancy for real consultants. Lodestone Consultants are diverse in background, thought, knowledge and experience. We embrace and encourage this diversity and it is reflected in the profiles of the people we hire. We have employees from more than 30 different nationalities speaking many different languages. Our business is conducted in English. Lodestone s Leadership principles are based on a Coaching Model that fosters continuous development and personal growth from Consultant to Partner. One of the main reasons why our clients choose Lodestone is because they know we will provide high quality, hard working teams of consultants bringing the right experience to the table. In order to maintain this reputation, Lodestone attracts, retains and develops the best consultants in the market: talented, creative people who thrive on being client-facing. Lodestone believes that the best way to do this is to build and maintain a «real consultancy» culture with the best «real consultants» based on our core values of: Excellence We deliver what we promise and add value beyond what is expected. Teamwork The best solutions come from working together. Leadership We lead with clients, people and thought.

8 14 Mission Our FirmStatement 15 Passion for Excellence. Commitment to Delivery. Lodestone was founded in Our headquarters and the roots of the Company are in Zurich, Switzerland. We are committed to continuous growth fostering international expansion by growing our business in Europe, Asia Pacific and the Americas. At Lodestone we operate as a truly global organisation with local consultants in the key markets of our clients. Our Leadership Team consists of trusted advisors with deep expertise and integrity combining many years of professional consulting experience working with multinational enterprises across all industries. Ronald Hafner Partner, CEO ronald.hafner@lodestonemc.com Jürgen Bauer Partner, Member of the Executive Board juergen.bauer@lodestonemc.com Michael Stein Partner, Member of the Executive Board michael.stein@lodestonemc.com Peter Ödman Partner, Member of the Executive Board peter.oedman@lodestonemc.com All our Partners are actively engaged in working with our clients.

9 Mission Statement 16 Headquarters: Lodestone Management Consultants AG Obstgartenstrasse 27, Kloten Postfach 201 CH-8058 Zürich,