After switching to Revel s ipad POS, my life has been so much easier and our customers are happier.

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1 KEY REVEL FEATURES Speed of Service Full Customization Real-time Reporting Customer Display System Always On Mode Employee Scheduling ABOUT GINGER ELIZABETH CHOCOLATES Ginger Elizabeth Hahn, at a young age, always knew she wanted to open her own own store and become an entrepreneur. After she studied to be a pastry chef for several years, she finally made her dream come true and ventured her first chocolate shop in Midtown Sacramento, California under the company name Ginger Elizabeth Chocolates. Together, Hahn and her husband opened the retail shop in 2008 and started their family-run business. Revel Systems ipad Point of Sale currently installed at Ginger Elizabeth Chocolates The search for the right Point of Sale (POS) system to run her business on was no easy feat. Hahn went through two POS systems prior to switching to Revel and shared, The first POS system that we ever got was really slow and we had a hard time getting through customers. We then switched to another POS company and added another terminal. It still wasn t cutting it and was even slower than the first. After switching to Revel s ipad POS, my life has been so much easier and our customers are happier. And it s just an overall better experience for everyone with Revel in our shop. After switching to Revel s ipad POS, my life has been so much easier and our customers are happier.

2 EASILY SERVING 600+ CUSTOMERS Before Hahn upgraded to Revel Systems, her shop had extremely long lines out the door. The shop s old POS could not keep up with the demand, especially on their busiest day: Valentine s Day. With a line out the door for twelve hours straight, Hahn knew she had to switch to a POS that could accelerate speed of service and keep lines moving. Hahn shared, On Valentine s Day, which is our busiest day of the year, we serve upwards of 600 customers. With our old POS system, we just couldn t keep up. And now with our new Revel Systems ipad POS, we can easily serve 600+ customers in a day and have successfully increased sales by 20%.... with our new Revel Systems ipad POS, we can easily serve 600+ customers in a day and have successfully increased sales by 20%. Revel s Point of Sale keeps lines moving SAVING $1,000 PER MONTH WITH REVEL S POS FLEXIBILITY Revel Systems provides complete flexibility and customization that no other POS can match. Hahn was able to save $1,000 per month alone with the ability to select her own payment processor with Revel s POS. She stated, With Revel Systems, we ve saved over $1,000 per month because we have the flexibility to choose any sort of payment processor that we want to go with. With my old POS system, we didn t have that flexibility. We were tied down to one payment processor and it would cost us a lot of money. With Revel Systems, we ve saved over $1,000 a month because we have the flexibility to choose any sort of payment processor that we want to go with. Choose the payment processor for your Point of Sale

3 A part of Revel s flexibility is also its ability to integrate with third party applications. With open API, Revel can easily integrate with a number of applications for full customization including Intuit QuickBooks, the #1 accounting solution. Revel prides itself as the #1 POS system with the deepest QuickBooks integration, from automatic data syncing to inventory cost analysis. Hahn benefits from QuickBooks integration and shared, With Revel, there is a lot of flexibility. We are able to choose different applications that are applicable for our company and it streamlines things so much faster. For example, it has been extremely helpful that Revel Systems integrates perfectly with QuickBooks Online. Everything syncs for us, so we re able to effectively use the QuickBooks financial software. This integration is just another great tool to help us manage our business easier. Customize your Revel Point of Sale with complete flexibility GAINING BUSINESS INSIGHT ANYTIME, ANYWHERE Being a business owner, Hahn wanted access to business performance insights at all times. She shared, One of my biggest frustrations with my old POS system is that I couldn t look at reports remotely at all. I had to come into the shop. But now that we have Revel Systems, I get to look at reports whenever I want through my mobile phone or laptop. It has made my life so much easier. A POS should ease management processes and real-time reporting at your fingertips is just one of the many perks of running your business on Revel Systems. I find every report that Revel offers very valuable to my company. Access a full suite of reports on the go With a full suite of reports to access, Hahn shared her favorite ones to gain insights from. One of the most important reports we use with Revel is definitely the hourly sales report. With this report, we were able to open an extra hour during the summer and measure how many sales in that hour we were able to increase for the daily total. Another report that we use all the time is the Product Mix report. It s so important for me to access a report that shares what s going on in my kitchen so I know exactly what I need to make for the next day. I find every report that Revel offers very valuable to my company. I can look at the Operations Report to get a quick glimpse of what exactly is going on in my shop or I can get more detailed reports like the Product Mix or Order History.

4 ENGAGING CUSTOMERS WITH A CDS Ginger Elizabeth Chocolates has a very clean and modern style. With such a trendy chocolate shop, Hahn needed a POS that fits into her store s aesthetic. Hahn shared, We wanted to use an ipad based Point of Sale because of the sleek design and its ease of use. And I love the Customer Display System. Revel s Customer Display System (CDS) leverages an integrated ipad Mini to keep customers engaged with promotional messaging, tip submissions, a sign on screen and receipt options for customers to interact with. Hahn further shared, I really like the CDS. The main reason why is that customers don t need pens; everyone gets to sign with their finger. I think it s just great. Also, we can do promotional pieces on it so the customers can see our next event we have coming up as they pay. The main reason why (I like the CDS) is that customers don t need pens; everyone gets to sign with their finger. Customers can interact with the CDS SIMPLIFYING EMPLOYEE SCHEDULING Hahn said it herself, The best part about being a business owner is definitely engaging with my staff and really creating a great work environment for them to be in and to strive in. A part of keeping her employees happy is making sure their schedules are quickly planned out and easily communicated. She shares, We definitely use the employee scheduling feature. We use it to manage clock ins and outs, create a schedule for our employees, and even the schedules to them shortly after. Employee communication can be simplified and improved through Revel s Point of Sale. We definitely use the employee scheduling feature. We use it to manage clock ins and outs, create a schedule for our employees, and even the schedules to them shortly after. Managing employee schedules are easier than ever

5 WHAT S NEXT FOR GINGER ELIZABETH CHOCOLATES As Hahn and her husband grow their business, they plan to open more chocolate shops. Hahn expressed her excitement to open more Ginger Elizabeth Chocolates within the upcoming years. She stated, In the next few years, we plan on expanding. And as we grow, we re definitely going to grow with Revel. In the next few years, we plan on expanding. And as we grow, we re definitely going to grow with Revel. Ginger Elizabeth Hahn Ginger Elizabeth Chocolates Chocolatier/Owner