The Visual Workplace Administration. APICS PDM April 2009 Anne Haberkorn, CFPIM, CIRM, CSCP, Jonah

Transcription

1 The Visual Workplace Administration APICS PDM April 2009 Anne Haberkorn, CFPIM, CIRM, CSCP, Jonah

2 Why Visual Administration?

3 Information Changes

4 Good People, Not aligned

5 Good People, Aligned

6 Visual Management The control of authorized levels of activities and inventories in a way that is instantly and visibly obvious. This type of activity and inventory control is used in a workplace organization where everything has an assigned place and is in its place.. --APICS Dictionary 6

7 Factory Fact Up to 75% of all activities in the typical manufacturing organization are non-value value-added. added.

8 Service Fact Cost of services are inflated by a minimum of 30% due to wasteful practices. Some service costs are inflated by 60%!

9 Workplace Organization - 5S A safe, clean, neat arrangement of the workplace which provides a specific location for everything, and eliminates anything not required.

10 Elements of a 5S Program 1. Sort 2. Set In Order 3. Shine 4. Standardize 5. Sustain 6. Safety?

11 Getting Started Cross-functional team Team charter Workplace Scan

12 Display Before Pictures Visual report Encourages interaction with area employees

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17 Sort Sort through items in the area Keep what is needed Eliminate what is not needed Reduce the number of items to the quantity required at any given time What problems occur in your work area because of the accumulation of unneeded items?

18 Red Tag Unnecessary Items Identify unneeded, misplace items Attach Red Tags Move to holding area Dispose of truly unneeded items

19 Red Tagging Criteria Does it have a function in this area? Is it needed? By whom? How often is it needed? If we remove it, will it really matter? Is it in the way? Does it take too much space? Can you standardize by using the same product to meet different needs?

20 Administrative Opportunities? Paper files Computer files Office supplies Records retention

21 Set In Order Wastes to avoid: Excess Motion Searching Human Energy Waiting Unsafe Conditions

22 Set In Order Procedure Identify best locations Relocate items Set height and size limits Focus on safety / ergonomics Use visual controls 22

23 Visual Controls Simple signals that guide our actions 23

24 Visual Displays Simple exhibits that provide information

25 Display Guidelines Be able to read from 3-5 feet away Keep the information current Meet the 5 minute rule Use color coding Seek everyone s input

26 Visual Controls/Displays?

27 Shine Clean everything inside and out Inspect through cleaning Prevent dirt, grime, and contamination from occurring Archive computer files, and paper files 27

28 Sources of Contamination in Administrative functions: Debris Documents Extra Tools Stacks of paper Old files Out-of of-date brochures Dirt and dust Food and drink Poor work habits Materials left by other people 28

29 Shine Procedure Determine targets and assignments Determine cleaning methods Get the right tools and supplies Automate if ready 29

30 Standardize Uniform standards Easy to use Create and use checklists Establish a simple action plan Keep necessary information near the process Make everything visual 30

31 Color coding

32 A Change in Thinking 30 second rule Every piece of information in 30 seconds. 32

33 Sustain Correct procedures have become a habit Proper training of all workers has occurred Buy-in from workers and a change in work Habits have been achieved The workplace is well-ordered and run by agreed upon standards Waste walks 33

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36 Common Issues Visual signals established Involvement and enthusiasm Supplier relationship management Utilize team ideas Alignment of human resources Leverage creativity 36

37 Learning to See

38 It's not what you look at that matters, it's what you see -- Henry David Thoreau

39 The Visual Workplace Administration APICS PDM April 2009 Anne Haberkorn, CFPIM, CIRM, CSCP, Jonah 39