CONNECTING YOU TO YOUR PATIENTS

Transcription

1 CONNECTING YOU TO YOUR PATIENTS Across the world, ever-greater numbers of people now have access to the latest advances in medical science. From antiretroviral drugs, to affordable 3-D printed artificial limbs, change is affecting the lives of those who need it most. This is the power of #global trade. Of course there is still a long way to go, but one package at a time, the more we keep trading the better it s going to get for everyone, everywhere. Read more online. 1

2 CONNECTING YOU TO YOUR PATIENTS Today, access to the latest advances in medicine is reaching the most remote areas across the planet. Not only has it contributed to a 50% decrease in child mortality since 1990, but also a 33% increase in average life expectancy. This is the power of #global trade. Of course there is still a long way to go, but one package at a time, the more we keep on trading the better it s going to get for everyone, everywhere. Read more online. 2

3 Creating your competitive advantage Scale and expertise provides access to healthcare worldwide Connecting you to your patients We understand your business and work with you to develop the solutions which will deliver real benefits to you and your patients. We have a broad range of products and capabilities which can be scaled and replicated to meet your needs. Our dedicated pharmacists and quality managers have deep understanding of the regulatory & quality assurance environment. Market leader in Life Sciences & Healthcare logistics Scale > 270 customers Skills 170 facilities > 40 countries Global best practices Best-in-class Life Sciences & Healthcare experts Our people We understand the regulatory & quality assurance environment better than anyone else More than 150 dedicated pharmacists and 100+ quality managers Patient Solutions Life Sciences & Healthcare industry specialized solutions Broad service offering Replicable solutions & best practices around the globe 3

4 DHL Supply Chain vision & Strategy 2020 VISION To be THE logistics provider for the Life Sciences and Healthcare sector Focus Drive standardization and reduce complexity Connect Create an effective organization globally Grow Shift the portfolio to increase efficiency to enable change to address attractive segments 4

5 Focus Enabling excellence through globally standardized operations We lead the industry in quality for our customers, our operations and our people through focus on excellence in every stage of our operations lifecycle Deliver top-class start-up implementation Assure your operation is set up for success Improve efficiency, operational focus and simplicity Incubate the next innovation to stretch excellence boundaries Quality Safety Increase Efficiency Reduce Costs Security GoGreen Continuous Improvement Proven, proprietary start-up delivery and project management processes and tools as our global standard Sites are compliant and fit to operate with strict quality and safety standards and supported by behavioral-based culture Continuous improvement culture is lived through our operations supported by industry leading toolbox and processes At the forefront of our industry in designing and managing innovation projects in technology, automation or process innovations 5

6 Focus DHL Life Sciences & Healthcare global quality approach Number one in Quality & Compliance DHL Serialization Journey Patient safety: Protecting the patient where the logistics processes can have an impact. Product quality: GxP systems ensuring product integrity maintained, fully traceable, and fit for use. Compliance: Meeting customer s and regulators requirements through technical agreements, licensing and reporting Fulltime Pharmacists Life Sciences QUALITY managers globally We are organized to assure quality and regulatory compliance in all of our Life Sciences & Healthcare operations Global QA/RCR Team Regional QA/RCR Teams Country QA/RCR Teams 6

7 DHL Supply Chain leadership team for the global Life Sciences & Healthcare sector Connect Strong leadership and experience in Life Sciences & Healthcare and supply chain management CEO Global LSH Tim Slater Chief Customer Officer Mike Summers APAC Saul Resnick North America Scott Cubbler Human Resources Nicki Hay Chief Operating Officer Scott Cubbler MLEMEA Eddy de Vita Latin America Luiz Moreira Finance Henning Weber Chief Transformation Officer Nick Gerrard UK & Ireland Nick Gerrard NHSSC Tim Slater IT Keith Turner 7

8 Connect Life Sciences & Healthcare customer committee Global AM & BD leadership team in Life Sciences & Healthcare Global Products & Account management Global CCO LSH Mike Summers Regions & Regional Teams Global Account Lead Phil Siewert NA BD&AM Lead David Kopstein Global Account Lead Thorsten Roggenbuck LATAM BD&AM Lead Luiz Moreira Sector Development Aiste Slabokaite APAC BD&AM Lead Alex Maxwell Product Development Lead Mike Bebbington China LSH Lead Michael Trinkus MLEMEA BD&AM Lead Paolo Rosanna UK&I BD&AM Lead Jason Johnson 8

9 Grow Industry expertise Areas of expertise Bio-tech & Vaccines Patented Pharma Generics Animal Health Consumer Health Areas of expertise Diagnostic Agents & Combination Products Implantable devices Imaging, Diagnostics & Capital Equipment Consumables & Long Term Care Equipment Areas of expertise National Health Providers Public Hospitals Private Hospitals & Groups Insurers Home Care Areas of expertise Pharmaceutical Companies Contract Research Central Labs Specialist Providers 9

10 Grow Growing together by enabling your transformational agenda Our focus Industry challenges/transformation The LSH industry is experiencing a transformation We understand your challenges and have solutions and expertise to enable your transformation: Supply Chain Consultancy First time outsourcing leadership Network optimization Channels strategy New market entry Post merger integration support Cost-to-serve-analysis Market: M&A Geographies Industry dynamics Offering: New channels 10