Agenda OVERVIEW SERVICES PROVIDED CASE STUDIES CLIENTS WHAT SETS US APART CONTACT INFORMATION APPENDIX

Transcription

1 January, 2014

2 Agenda OVERVIEW SERVICES PROVIDED CASE STUDIES CLIENTS WHAT SETS US APART CONTACT INFORMATION APPENDIX

3 COMPANY OVERVIEW

4 Overview SBSC was founded to fill a market need for proven business and technology expertise at an exceptional value. SBSC has a unique way of doing business and it is reflected in the success and satisfaction of our clients. SBSC is a management and technology consulting firm with years of experience across a variety of industries such as the Financial Services, Retail, Travel, Transport, Logistics and Insurance arenas. Our experience spans decades, but our outlook is fresh. Our management team is deeply involved in sustaining the relationships we create through the fulfillment of both measurable and intangible goals. We believe in being a strong business partner and Delivering Differently

5 Services Portfolio Application Services Business Intelligence Services Mobility Services Customer Services Custom Development Migration Transition Testing Maintenance & Support Services Data Integration ETL/ELT Data Cleansing Data Mining Reporting and Dashboards Business/Data Analytics Mobile Strategy Mobile website development Mobile Apps Mobile Security Helpdesk Customer Services

6 Engagement Models Staff Augmentation Managed Services Managed Outcome Our Recommendation The Managed Outcome model has evolved because older, more traditional relationships are no longer sufficient, affordable, or successful in keeping up with business demands. The Managed Outcome model is about delivering business value as a part of a transformation process from the current state to the future desired state. And that value is defined by measurable outcomes in the form of mutually agreed upon metrics, operational measures and Service Level. Software Business Solutions Consulting offers multiple engagement models to provide optimum solutions to the clients

7 SBSC CASE STUDIES

8 Retail Pricing Modeling Overview SBSC Involvement Achievements SBSC was engaged to assist with converting Conducted an analysis of the VB6 version the existing Active Trading application, from of the trading applications Visual Basic (VB) to JAVA and placing the Worked with users and the application application in Global Pricing Inquiry (GPI). support teams to design the changes so that none of the existing functionality was lost, once the migration was complete; engaged the subject matter experts to assist with the code review Collaborated with the client to resolve roadblocks, issues and submit escalations, where needed Challenges Visual Basic was outdated Not compatible with current technology The application had to be converted into JAVA without losing any of the functionality that was originally included in the VB6 version Removed the limitation of the number of events/items that can be selected for approval or deletion Updated the system to send prices to stores within 2 hours Provided a more efficient (easy/quick) user interface and process to enter items and prices Integrated the Active Trading System with Retail Link and Comp Price Provided the ability to generate system alerts when items are missed Provided the ability to identify when an item has an offer, and what that offer price is versus the original price Provided the functionality to identify Event creators

9 Healthcare Resource management and Invoicing calculation Overview SBSC was engaged to re-design and update the Medefis healthcare vendor management system, including revamping their website design. The legacy system did not allow the client to scale the system as new companies signed on and lacked speed, ease of use and easy navigation. SBSC Involvement Conducted an extensive system analysis on the legacy system Documented all existing functionalities Conducted an in-depth industry analysis Conducted interviews with some key system users to gauge gaps and major pain points Designed a best-in-class product strategy Based on analysis, determined the best approach was to develop a new application instead of updating the existing system Achievements Increased ease of navigation Improved the ability to scale system as clients increase Produced useful reporting Revamped the website design to be more engaging and align better with the Medefis product strategy Challenges The legacy system was a hodge podge of code with no documentation on functionalities The overall code design lacked uniformity Due to the complexity of the system and the way it was originally designed, it required us to completely re-write it. The system had evolved to meet the needs of certain high volume clients but had to be re-written in a way that was flexible enough for all clients

10 Retail Global Program Management Overview SBSC was engaged to assist a Project Management Office (PMO) leadership team in defining and documenting a best-in-class framework to manage end-to-end integration projects. This included creating reporting standards to enable the PMO to make fact-based decisions and consistently measure performance across project teams. Challenges SBSC Involvement Conducted project reviews to baseline project performance and identify related gaps Conducted PM interviews to gauge gaps in skill levels Instituted peer reviews for project performance to increase accountability Provided training sessions on maturity models to set expectations Provided overall project management training and coaching Created standard guidelines to bring consistency to the list of data items that had to be keyed into the project tracking data systems Created an overall set of system desk instructions to assist with consistency Developed an executive dashboard to track, monitor and communicate progress Achievements Reached the Level 3 CMMI goal after only 4 months of implementing the solutions Enabled the PMO to have more insight into the successes and opportunities within their project portfolio The new insight enabled leadership to make more informed business decisions, such as: Spending in the right areas and working on the right projects; killing poor projects Better aligning projects to strategy Managing gaps in the portfolio Allocating resources optimally Eliminating project redundancies Providing an overall ability to better assess project performance, and ultimately portfolio performance The existing project management processes lacked a unified and consistent framework for analyzing the status and effectiveness of integration projects More targeted and coordinated communications, as well as, performance tracking was needed to enable the leadership team to quickly analyze project progress- i.e. status of activities, deliverables and costs

11 Clients Below, are just a few of our clients:

12 WHAT SETS US APART

13 What sets us apart Honesty and integrity are the cornerstones of our corporate culture. We are result oriented, highly responsive and accountable for our work product. Our employees are not only committed to doing the right thing for our clients but they also care about what s right for them. Dedicated to doing the Right Thing for Clients Exceptional Services at an Exceptional Value Doing more with less is the name of the game in this economic climate. Our size, experience, and approach enable us to offer clients exceptional value without compromising exceptional service. Every engagement our experienced consultants put to use best practices and knowledge gained from consulting and corporate environments. In fact, our leadership team and consultants have worked in the financial sector for most, if not all, of their careers. Real-world Experience; First-hand Knowledge Our track record and results-oriented approach enable us to deliver the results your business needs. We tackle your most pressing technology and business issues by combining our proven project management skills with expertise and a strong work ethic. SBSC Delivering Differently! Results Your Business Needs Scalability Meets Flexibility One size does not fit all: As a private company with a strong entrepreneurial spirit, we are large enough to handle your complex, enterprise-wide projects, yet agile enough to adjust to your specific requirements. This gives us the flexibility needed to work with clients in creative and accommodating ways.

14 QUESTIONS?

15 Contact Us ABDUL BALOGUN MANAGING PARTNER ODALIS DE LAROSA CLIENT ENGAGEMENT VISIT US AT:

16 Appendix SBSC Services Application Support Application Development Business Strategy Program & Project Management Business Intelligence Web Design and Development Help Desk/Customer Service Mobile Applications

17 Application Services TECHNOLOGIES Java/J2EE JBoss, Web Sphere, BEA Web logic Microsoft.Net C#, SharePoint Open Source PHP, MySQL Oracle Dev 2000, BEPL IBM Mainframe/AS400 Lotus/Domino DOMAIN Healthcare & Insurance Financial Services Retail & E-commerce Solutions for ISVs Travel, Transportation & Logistics Education COMPETENCIES New Products/Applications Reverse Engineering System Integration Conversion/Migration Production Support Database Administration ERP SAP, Oracle Apps LIFE CYCLE MODELS Agile Iterative/RUP Waterfall

18 Application Services - Testing Financial Services Insurance Healthcare Travel Transport Logistics Retail Domain Specific Services Product/Package Testing Strategic Test Consulting Generic Testing Services PROCESS MODELS Specialized Services Custom Application Testing Verification and Validation (V Model) Agile Scrum Extreme Programming Waterfall Iterative Test Automation HP QuickTest Pro Compuware TestPartner MS Visual Studio Team Suite Test Complete Selenium Rational from IBM Performance Testing and Management HP LoadRunner HP Performance Center Microsoft Visual Studio Team Suite Review WebLoad Open STA Security and Penetration Testing Web Services and SOA HP QuickTest Pro Microsoft Visual Studio Team Suite Crosscheck Networks SOAPSonar Parasoft SOAtest WSChess

19 RETAIL SERVICES

20 Retail Services Shopping Cart, Category Management Sales & Returns Order Processing Card Processing & Payment Gateway Integration Security, Audit Trails Mobile Discount Coupon Info Loyalty Card, Program Integration Best Price Store Locator Fulfillment of E-orders 5 1 Inventory Item Movement, Shelf Availability Promotions & Discounts 4 RETAIL SERVICES 2 Price mark up & mark down 3 Supplier Income (Allowance) Analysis Supplier Penetration on Region/Category E-wallet & E-coupons Shopping Cart Payment Gateway Integration & SSL Implementation Analysis Location-based Analysis Budgeted vs. Actual Revenue, Profit EOD, EOM Reports Web Portal Hosting

21 FINANCIAL SERVICES

22 Financial Services FINANCIAL SERVICES PRACTICE AREAS Business Analysis Design Development Maintenance Re-Architecture Client Implementations Testing Production Support Technical Documentation Database Administration TRADING Forex Intra Banking Back Office Applications CORPORATE BANKING Asset Management Cash Pool Management Operational Risk Management Lending Financial Services RETAIL BANKING Card & Payments Mobile Payments Lending CARD & PAYMENTS Fraud Prevention Management Mobile Payments FRAUD PREVENTION MANAGEMENT Card Protector Merchant Monitoring Authorization Assistant Anti-Money Laundering

23 MOBILITY & COMMUNICATIONS SERVICES

24 Mobility and Communication Services Mobile Services Mobile Platforms VOIP Mobile Applications Mobile Middleware Billing CRM Threat Management Service Creation & Management Call Control & Signaling Data Warehousing BlackBerry Symbian iphone Android Windows Mobile J2ME 3GPP IMS Diameter SIP J2EE JAINSLEE SIP Serverlet IPPBX OSS/J