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2 Click to edit Master title style On Click Demand to edit Services: Master text styles An Second Enabler level of Supply Chain Strategy Third level Scott Needham Managing Director, Leadtec Fourth level Fifth level 2

3 What will be Covered? What is an On Demand Service? On Demand as an Enabler of Supply Chain Strategy

4 What is an On Demand Service? An On Demand Service is Software as a Service (SaaS) Software Deployed as a Hosted Service and Accessed Over the Internet Key Innovations Beyond Hosted Service: Multi-tenant Architecture Scalability Customisable Reduces Risk, Brings IT Spending in Line with Business Returns

5 On Demand Services Main Stream Search: The Original On Demand Service Google and Yahoo Enter the Business World: Gmail for Domains, Yahoo Business Mail Writely, Google s On Demand Word Processor Google Spreadsheets Services Disruption Ray Ozzie takes over from Bill Gates Microsoft Responds with Office Live Enablers for SME Businesses

6 On Demand Services Business Leadtec s CRM Story - On Demand as an Enabler The Business Web Marc Benioff Berates, Mocks the Big Software Providers Over 22,000 Clients, 400,000 Users The AppExchange, 200 On Demand Application Vendors Creation of New Markets

7 On Demand Services - Supply Chain The Supply Chain is Inherently Distributed On Demand Services are Well Suited Example On Demand Communications and Translation Services

8 Traditional Software Solution Partner A Partner B Partner C Partner D FTP HTTP AS2 Web Services EDI over the internet is free Communication Supplier 2 Supplier N ERP-Accounting Supplier 1

9 Traditional Software Solution Partner A Partner B Partner C Partner D EDI EDIFACT EDI X12 XML Flat File We ll all use an industry standard Communication Translation ERP-Accounting Supplier 1 $10Ks of Software, Consulting & Maintenance Supplier 2 Supplier N $10Ks of Infrastructure, Data Center, DR sites Support: 24-7 or just Business Hours? 1-3 Full-time Equivalent Support Staff

10 On Demand Service Partner A Partner B Partner C Partner D FTP HTTP AS2 Web Services Communi -cations ERP-Accounting Supplier 1 Protocol of Choice Supplier 2 Supplier 3

11 On Demand Service Partner A Partner B Partner C Partner D EDI X12 EDI EFIFACT XML Flat File Communi -cations Translation Typically Less than $10K Up-Front Often Less than $500 per Month Includes 24-7 Support, Disaster Recovery, Specialist Expertise ERP-Accounting Supplier 1 Format of Choice Supplier 2 Supplier 3

12 On Demand Services - Supply Chain Powerful and Cost Effective Solution for Large Enterprises An Enabler for the Medium and Small Enterprise

13 Challenges to On Demand Reliability: What if the service goes down? On Demand Service Providers Invest More in Availability and Reliability Security: Is my data safe? On Demand Service Provider Invest More in Security Useability: Do I have to wait for web browser refreshes? Smart Clients and move to the Business Web

14 Other On Demand Services EANnet Community Management GS1 CMT ERP-Accounting Head Office

15 The Future Communi -cations Server Trans -action Server Product Data Synch Scan Packing/ Logistics Business Intelligence ERP-Accounting Head Office Warehouse 1 Warehouse n

16 Overview On Demand Services are Here and the Way of the Future On Demand Services are Enabling Supply Chain Strategies Today Exciting On Demand Services are in the Pipeline.

17 Click to edit Master title style Click to edit Master text styles Thank You Second level Third level Scott Needham Managing Director Fourth level Leadtec Fifth level 17