CREATE SOMETHING BETTER

Transcription

1 CREATE SOMETHING BETTER THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE

2 Legal No ce GBTEC So ware + Consul ng AG Universitätsstraße Bochum arvato Systems An der Autobahn Gütersloh Copyright 2015, GBTEC So ware + Consul ng AG and arvato Systems. All rights reserved. Reproduc ons and copies of any kind whether in part or in full are strictly prohibited without the prior wri en permission of GBTEC So ware + Consul ng AG or arvato Systems. Version 2.0 SAP and SAP Solu on Manager are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. Image sources: GBTEC, Shu erstock, Fotolia. 02

3 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE Efficient processes. Innova ve solu ons. 03

4 04 Experience the BIC Pla orm

5 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE The solu on for Business Process Management For using the Business Process Management (BPM) as an effec ve management tool an awareness of your own business processes must be created. If you recognize and u lize the poten al of your business processes, it contributes significantly to your company: to increase efficiency to reduce costs to improve product and service quality to reduce interfaces to respond quicker to changes to achieve a compe ve advantage Who does what, when, how and with what? These ques ons are answered quickly with the BIC Pla orm. BIC allows you to understand processes in the company to define responsibili es to improve coopera on with customers and partners to avoid bo lenecks to increase responsiveness with process changes to support daily work rou nes through automa on 05

6 The modular pla orm Each module of the BIC family is fully integrated. Your company will profit in many ways: one contact person a look and feel one license and maintenance contract no interfaces no addi onal training required no or low customizing process modelling and op misa on publica on of processes, documents and IT systems process-oriented management of documents automa on and control of processes measurement and op misa on of processes automate manual processes and design more efficiently 06

7 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE Everything from one source The BIC Pla orm combines all the basic aspects of successful process management in one pla orm. From business analysis and op misa on through to technical design. Professional BPM (Business View) Plan Design Implement Control Transforma on Layer BPMN Define Create Execute Monitor Technical BPM (Technical View) Think BIC, start smart You are mainly interested in the modelling of processes but you want to keep open the op on to measure or automate selected processes later? Thanks to its modular design the BIC Pla orm op mally adapts to the needs of your business. You decide how deep you want to delve into process management. 07

8 More value for your investment The BIC Pla orm already contains many features in the standard version which gives you a fast and professional start into BPM or when upgrading the exis ng tools. You do not need any other addi onal products or service packages. 08

9 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE Save me in modelling your processes with BIC The features of BIC Design simplify many handles for you to help you focus on the essen al your process contents. auto layout for process models modelling assistant automa cally alignment of objects object-proposal list task management commentary func ons syntax check and much more You have already created process models in another tool? Then con nue to use them! BIC automa cally imports your process models from most major BPM tools so that you can con nue working right away. A er modelling you start with just a few more clicks, thanks to an extensive analysis repertoire publishing in the process portal approval workflows versioning an integrated document management system automa on 09

10 10 BIC focuses on employees

11 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE Live processes The full poten al of your process management finds complete expression when your processes are lived out by the organisa on. Process modelling and analysis are part of the mandatory program of process management. Implemen ng process changes in the organisa on and se ng a con nuous improvement process is mandatory. Your op mized processes reach every employee of the company with the innova ve and market-leading process portal BIC Pla orm. BIC s process portal facilitates the entry into the process world. In BIC you create process models. In the portal further representa on forms will be generated from the contents which are easy to understand even for people without methodological knowledge. Every employee can surf through his process landscape as simple as on the web. For each process step he will find the necessary documents in the latest version. BIC supports IT management and combines technical systems with processes according to departments. Dashboards show your management the most important facts and figures in a protected area. With BIC you cover the en re organisa onal structure and all roles. BIC supports you with cer fica ons by the mapping of policies and their link to your process and IT landscape. 11

12 12 Everywhere, every me.

13 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE Process knowledge for all The knowledge is in the heads of your employees. Take advantage of it. Thanks to the Social BPM func ons you can ac vely integrate your colleagues in the process design. Let your processes be commented so you get valuable addi onal informa on. Your colleagues feel bound by making their own post to provide the process design. Take an advantage of the gained knowledge and increase the company's success by a rapid change process. Whether you integrate the process portal into the enterprise portal or use it on its own your process knowledge is rooted in the company and available at any me. The integrated document management system will enhance your processes by important relevant informa on. Governance workflows ensure smooth release processes, reliable versioning and comprehensible documenta on. A lot of wise heads of GBTEC and arvato Systems develop the BIC product family con nuously and ambi ously. Our objec ve is to open the world of processes for all involved par es to con nuously ensure an improvement and thereby increase the success of your company. 13

14 On-premise or via cloud Whether you want to operate the BIC Pla orm in your own data centre or via the cloud that's up to you. In both cases the pla orm offers the ideal base for designing your processes successfully. As part of the on-premise model, the so ware will be installed on your own servers you operate the BIC Pla orm in your own IT infrastructure. And in the context of the cloud services arvato Systems provides you with innova ve tools as a so ware-as-a-service rental model (SaaS). Use the BIC Pla orm without purchasing a license: You can start right away without in-house installa on and administra on efforts. Further advantages: implementa on costs will significantly reduce the solu on adapts flexibly to your company development you can access your data anywhere via web browser usage-based billing By the way: Using the arvato Systems cloud does not mean having to compromise on security. The solu ons are operated usually in German cer fied data centres according to the interna onal security standard ISO/IEC All relevant protec on regula ons such as the Federal Data Protec on Act or the EU Direc ve 95/46 are met. 14

15 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE Lead thanks to efficient processes in all areas BPM stands for the con nuous op misa on of business processes. The objec ves are versa le as are the applica ons of the BIC Pla orm. With the BIC Pla orm you can implement different topics effec vely and efficiently in your company: process design and analysis quality management compliance & risk management process measurement, monitoring and repor ng repor ng of performance indicators IT Requirements Management Enterprise Architecture Management SAP Solu on Management process automa on 15

16 Process design and analysis Process op misa on begins with the graphical representa on of your corporate structures and business processes. Set a clear objec ve. At the beginning of the analysis put the focus on the areas where you see the greatest poten al for op misa on or where weaknesses in the company are known. Supported modelling with BIC will save your me in the capture of process so that you can concentrate on op mising your business processes. Uncover more weaknesses by using the BIC analyses. Calculate figures simply and reliably such as: process costs product costs service costs process cycle mes capacity u lisa on and much more 16

17 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE Quality Management Cer fica ons are an important quality feature for your customers. BIC helps you quickly and safely to pass your next audit successfully. Show your auditor that standards are professionally documented and embedded in the process landscape. All processes and supplementary documents, such as policies, work instruc ons and templates can be reliably shared and versioned in BIC. Via the process portal BIC Pla orm you can communicate all relevant quality management informa on in an appealing and easily understood manner. BIC no fies your colleagues if required about changes e. g. via . Thanks to the collabora ve func ons in the portal your colleagues can ac vely par cipate in the process design. 17

18 Compliance & Risk Management Posi ve guidelines and the preven on of risks provide security and a good corporate image. For many companies, such as financial ins tu ons a consistent risk management is even an obliga on (MaRisk). They are regularly inspected by various audi ng companies through the considera on of risks, losses and penal es are avoidable. The internal control system of BIC The BIC Pla orm allows efficient risk management due to its internal control system (ICS). Regula ons and accompanying documents are included in the process design and reliably communicated to all par cipants via the process portal. Also available for other nota ons such as BPMN 2.0 At the same me it supports the BIC Pla orm in iden fying and assessing risks and implemen ng control mechanisms. To ensure compliance with the legal standards in your company so you are fully prepared for your next audit. 18

19 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE Process measurement, monitoring and repor ng Measurement is an effec ve method, which helps you to uncover improvement poten al. To enable measurement of processes BIC provides you with real data from your exis ng IT systems. From the measurement results, you can evaluate key performance indicators and objec ves and monitor them with the dashboard of BIC. Your benefits of monitoring with BIC Pla orm: process control based on real data finding weaknesses iden fy op misa on poten al performance review of improvement measures monitoring of cri cal business processes implementa on of an early warning system to avoid risks 19

20 Key performance indicators repor ng Beyond your classic Business Intelligence (BI)-func ons BIC Pla orm offers you enormous informa on poten al. While BI only analyses past events, failures and problems and generates corresponding reports BIC allows you to look across systems in the future: A direct comparison of opera onal and planned figures will be created permanently these data are available in real- me. And so you get great new opportuni es for corporate control: You can always see how your company behaves in rela on to the set objec ves. If agreed measures will not be achieved, you can determine the cause immediately and adjust the business processes accordingly. With the BIC Pla orm and the integrated business intelligence capabili es you op mize your workflow, compliance and efficiency and your company's success! 20

21 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE IT Requirements Management Have you ever experienced this: An IT project is established, all stakeholders agree on objec ves and requirements but a er the implementa on all expecta ons of the department and IT are suddenly disappointed? Project costs and dura on are quickly exceeded by subsequent adjustments and compromise solu ons cause displeasure among colleagues. A lack of communica on and a lack of transparency between the various departments are o en the cause. Close the gap between the business and IT perspec ve. A process-based technical documenta on of the requirements for an IT solu on reduces major risks in advance. With BIC Pla orm you can get all par es involved in the requirement analysis and provide transparency on all sides. Increase the efficiency of your IT projects with the help of professional Requirements Management with BIC Pla orm thanks to: process-based reference models preconfigured reports for a technical concept crea on modern nota on (BPMN 2.0, screen layout, etc.) synchronisa on of your process structure with SAP Solu on Manager COMPANY SOLUTIONS INNOVATIONS OPTIMISED BUSINESS PROCESSES BUSINESS PROCESSES TIME & BUDGET GROWTH EAM PROGRESS INFORMATION MANAGEMENT 21

22 Enterprise Architecture Management The use of informa on technology becomes more complex and costly. Keep the overview with Enterprise Architecture Management. The Enterprise Architecture is the IT map of your company. It shows you which IT systems and applica ons are used in which processes. With intelligence BIC analyses you can check your IT-landscape. Iden fy op misa on poten al and thus increase the efficiency of your IT. A transparent IT-landscape by the use of the BIC Pla orm helps you to perform reliable planning of IT investments reduc on of IT costs by harmonizing your IT systems efficient license management efficient maintenance and service management 22

23 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE SAP Integra on An important premise for an efficient ERP project (e. g. SAP implementa ons) is that experts of an ERP implementa on quickly get an overview of the business processes which are intended to reflect the implemen ng IT system or via the IT systems with which it should be integrated. At the same me they must understand the needs of the departments to achieve from the beginning an op mal configura on of the ERP system and avoid unnecessary subsequent adjustments. This shows the importance of good communica on and a common understanding of all involved par es. With BIC4ERP you bring ERP and technical experts together. The innova ve AddOn BIC4ERP combines the ERP world with your process world. With SAP you also enjoy the benefits of synchronisa on without having to change your established BPM approach. Collabora ve func ons of BIC Pla orm support the communica on between par es over the en re project period to achieve a maximum transparency and efficiency for your ERP projects. BIC4ERP with the example of a SAP implementa on with the SAP Solu on Manager: Business view SAP -view company process environment project process group scenario process process level assimila on is necessary ac vity process step (transac on) top-down bo om-up 23

24 Automa on An effec ve method for improving process performance is the automa on of processes or process steps. BIC Pla orm supports you all the way from modelling to execu on of your processes. Full support for BPMN 2.0 enables this seamless transi on. The poten al for the automa on of business processes is enormous. Typical examples are: inbox invoice receipt travel management distribu on of tasks Relieve your staff of rou ne tasks and reduce processing mes and costs. 24

25 THE COMPLETE BUSINESS PROCESS MANAGEMENT SUITE Customers who appreciate BIC: BIC provides a good view of the processes and IT systems in the authori es. With the simple and intui ve process portal we provide users conveniently with the process knowledge. In the realisa on of various e-government projects BIC also supported us very well. Georg Gelhausen, Project Manager, Federal Ministry of the Interior. Selected customers: Astrium Axel Springer Bauer Bertelsmann BFS finance BLG BMW Brainlab Bundesverwaltungsamt Bundesamt für Migra on u. Flüchtlinge Bundesanstalt für Materialforschung und -prüfung BwFuhrparkService Cassidian Cornelsen Daimler DZ Bank EDEKA Handelsgesellscha Südwest mbh E.ON Brokdorf GETRAG Gfe Gesellscha für Elektrometallurgie Gigaset HannoverRück HIL Heeresinstandhaltungslogis k Hochschule Ravensburg-Weingarten ING DiBa Kern-Liebers Knorr Bremse KUKA Systems Landesbank BadenWür emberg Linde LPKF Laser & Electronics Meyer Wer Miele M.M.Warburg MSIG Europe Rheinmetall RWE SEB Siemens Sixt Sony Music SSB Stu garter Straßenbahnen Sta s sches Bundesamt Studienkreis Teckentrup TU Braunschweig Uniklinik Köln Universität Bonn Universität Duisburg Essen 25

26 The strategic alliance The BIC Pla orm is a product of GBTEC AG, which was developed in close coopera on with arvato Systems. The great methods and technology exper se of both companies guarantees you a high quality product and consul ng. GBTEC So ware + Consul ng AG The GBTEC So ware + Consul ng AG is a specialist in Business Process Management (BPM) and IT management. The company combines consul ng and so ware development successfully under one roof. With the BIC Pla orm GBTEC offers an innova ve and powerful BPM tool for the op misa on of processes and IT systems and consul ng services for leading companies and government. We see ourselves as a reliable supplier of field-tested solu ons and services. Innova on is an important driver to be able to offer our customers an added value in the future. We are ready to take responsibility for our performances and results and invest in the future of BPM. arvato Systems In addi on to the implementa on of standard so ware arvato Systems offers as a system integrator tailored, industry-specific and individually developed solu ons. With more than 2,500 mo vated employees at 25 loca ons worldwide customers can be sure there is always a service engineer nearby. We can create en re value chains with arvato a member and leading global BPO provider of the Bertelsmann Group. Business processes are imaged in the IT and combined with the services of arvato to a holis c range of services from one single source. The company s strength is an intelligent combina on of systems integra on and planning, development, opera on and support of systems. Our core competencies for the Business Process Management are services, products and solu ons that help you to control your complex business processes more efficiently. From process consul ng, automa on of processes to monitoring, we offer an extensive know-how and products to op mize your business processes. This unique por olio we have summarized under BPM Xcellencer. Our customers appreciate the intensive industry know-how, cross-technological knowledge, a true partnership approach and the genuine entrepreneurial spirit. With our offer we are the pioneer for your success. 26

27 Try BIC for free at: Contact GBTEC So ware + Consul ng AG Universitätsstraße Bochum Telefon: products@gbtec.de Internet: arvato Systems An der Autobahn Gütersloh Telefon: bpm@arvato-systems.de Internet: