SAP Licensing LICENSE KEYS FOR SAP SYSTEMS VERSION 6.10

Transcription

1 SAP Licensing LICENSE KEYS FOR SAP SYSTEMS VERSION 6.10

2 Copyright 2002 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, WINDOWS, NT, EXCEL, Word, PowerPoint and SQL Server are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iseries, pseries, xseries, zseries, z/os, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, Informix and Informix Dynamic ServerTM are trademarks of IBM Corporation in USA and/or other countries. ORACLE is a registered trademark of ORACLE Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, the Citrix logo, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, MultiWin and other Citrix product names referenced herein are trademarks of Citrix Systems, Inc. HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. JAVA is a registered trademark of Sun Microsystems, Inc. JAVASCRIPT is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, SAP Logo, R/2, RIVA, R/3, SAP ArchiveLink, SAP Business Workflow, WebFlow, SAP EarlyWatch, BAPI, SAPPHIRE, Management Cockpit, mysap, mysap.com, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. MarketSet and Enterprise Buyer are jointly owned trademarks of SAP AG and Commerce One. All other product and service names mentioned are the trademarks of their respective companies. 2

3 CONTENTS Software Protection General Information User Interface SAP Web AS SAP Enterprise Portal Software Installation SAP Web AS SAP Enterprise Portal Generating a Temporary License Key SAP Web AS SAP Enterprise Portal Generating Data for the License Key Request SAP Web AS SAP Enterprise Portal Requesting a License Key SAP Service Marketplace SAPNet-R/3 Frontend Processing Times SAP Web AS SAP Enterprise Portal Installing the License Key SAP Web AS SAP Enterprise Portal Shutting Down SAP Systems SAP Service Marketplace SAPNet-R/3 Frontend Additional Information SAP Web AS SAP Enterprise Portal Support

4 Appendix SAP SEM Validity of the License Key Unique System Number System Types Command Line Interfaces SAP Web AS SAP Enterprise Portal Further Information

5 SOFTWARE PROTECTION In order to prevent unauthorized use of SAP software, all SAP systems can only be operated in conjunction with license keys which are assigned by SAP. This document describes all the necessary steps that you need to perform to get a license key. It also describes how you can use license keys in your SAP systems. Please read this document carefully and follow the recommendations given to ensure that your SAP software is accessible to your users. In order to get a license key and to use it for your SAP software, you need to perform the following steps. 1. Install the software 2. Generate a temporary license key 3. Obtain data for the license key request 4. Request a permanent license key 5. Install the permanent license key Each step is described in a separate chapter in the following sections: GENERAL INFORMATION Please note that all license keys are individually calculated for a specific system. This means that you need an individual license key for each one of your systems. A license key that was generated for system A will not work in system B. Typing errors are a frequent source of problems. We therefore strongly recommend that you copy and paste your system data into our online request forms. To use the license key in your system, you can either copy and paste or create a file that contains all the necessary information. There are two distinct license key procedures. The one that you use depends on the technology of the SAP software that you have, as grouped below: Applications including SAP Web Application Server (SAP Web AS) and SAP Basis SAP Advanced Planner & Optimizer (SAP APO) SAP Business Information Warehouse (SAP BW) SAP Customer Relationship Management (SAP CRM) SAP Enterprise Buyer Professional (SAP EBP) SAP Knowledge Warehouse (SAP KW) SAP R/3 SAP Strategic Enterprise Management (SAP SEM) SAP Workplace SAP Enterprise Portal 5.0 and higher Most of the chapters below are divided into sections that give specific information required for SAP Web AS applications and for SAP Enterprise Portal. 5

6 USER INTERFACE Both a graphical user interface (GUI) and a command line interface are available for SAP Web AS applications and SAP Enterprise Portal. We strongly recommend that you use the GUI instead of the command line interface (saplicense or License Key) because the GUI is easier to use and performs additional checks to avoid the most frequent handling errors. All screen shots in the documentation are based on SAP Web AS The display and functions may vary with other releases. If you have SAP Basis 4.6B or lower, you need to use the command line interface saplicense. SAP WEB AS From SAP Basis 4.6C onward, you can manage your license keys and import license data using the transaction SLICENSE. You can use this transaction to: Display all installed license keys Install a new permanent or temporary license key Delete an installed license key SAP ENTERPRISE PORTAL From Support Package 2 for SAP Enterprise Portal 5.0 onward, you can manage your license keys and import license data using the license key iview that you can call up under System Configuration License. If your SAP Enterprise Portal is not licensed, this iview is displayed automatically. 6

7 SOFTWARE INSTALLATION Install your software in accordance with the additional documentation that you received. SAP WEB AS When an SAP system is installed, a temporary license key is created automatically. This key allows you to use the system for a period of four weeks while you arrange for a permanent key to be assigned. Once this period is over, the SAP system can only be accessed with the user name SAP*. Screen shot in SAP Enterprise Portal from Support Package 3 SAP ENTERPRISE PORTAL No temporary license key is generated while the SAP Enterprise Portal is being installed. You must therefore manually create a temporary license key before your users can access your SAP Enterprise Portal. (See the next chapter). If you do not create a temporary license key, or if your license key has expired, up to three users can log on to the portal simultaneously. If you use SAP Enterprise Portal 5.0 without Support Package 3, the portal is locked for all users (except for some administrative functions such as the installation of a license key). If you use SAP Enterprise Portal 5.0 without Support Package 2, you need to use the command line interface License Key. 7

8 GENERATING A TEMPORARY LICENSE KEY In order to work with your software, a temporary license key needs to be generated. The temporary license key is valid for four weeks. It gives you time to arrange for a permanent license key. SAP WEB AS Since a temporary license key is installed automatically during the software installation, in most cases, you do not have to create a temporary license key. When changes are made to the hardware platform, you can install a temporary license key using the transaction SLICENSE from SAP Basis 4.6C onward. To install a temporary license key, choose A. You do not need to make any additional inputs. Your temporary license key is valid for four weeks. Once you install the temporary license key, it is displayed in the list of licenses. The license key is activated right away. If you have SAP Basis 4.6B or lower, you need to use the command line interface saplicense. (See the Appendix for details). SAP ENTERPRISE PORTAL In order to generate a temporary license key, you need to log on to the unlicensed SAP Enterprise Portal as an administrator and choose System Configuration License. A Choose Install Temporary License and restart the Portal Web server (Internet Information Server, or IIS) and the JAVA servlet engine. If you use load balancing in your SAP Enterprise Portal, you must set up load balancing correctly, so that there is only one lock server in the portal. Otherwise, you will need a license key for each lock server. If you use SAP Enterprise Portal 5.0 without Support Package 2, you need to use the command line interface LicenseKey. (See the Appendix for details). 8

9 GENERATING DATA FOR THE LICENSE KEY REQUEST Every system has a unique hardware key that is part of a license key's encryption, to ensure that each license key can only be used for one specific system. You need to determine this hardware key prior to requesting a license key from SAP. SAP WEB AS You can locate your hardware key using the transaction SLICENSE. The hardware key applies to the host on which your SAP message server is installed. If your system has SAP Basis 4.6B or lower, you need to use the command line interface saplicense. (See the Appendix for details). SAP ENTERPRISE PORTAL In order to determine the hardware key of your portal, you need to log on to the unlicensed SAP Enterprise Portal as an administrator and choose System Configuration License. SLICENSE automatically detects the hardware key of the active message server. You can find the hardware key under System Information. If you are using load balancing in your SAP Enterprise Portal, you must set up load balancing correctly, so that there is only one lock server in the portal. Otherwise, you will need a license key for each lock server. If you use SAP Enterprise Portal 5.0 without Support Package 2, you need to use the command line interface LicenseKey. (See the Appendix for details). 9

10 REQUESTING A LICENSE KEY You can request a license key online through SAP Service Marketplace or SAPNet-R/3 Frontend. SAPNET-R/3 FRONTEND SAP SERVICE MARKETPLACE By accessing you come to the initial screen for requesting the license key. Here you will find general information about license keys and a link to a page where you can request license keys online. When you reach this page you can follow these steps: 1. Select an installation. 2. Select New System to request a license key for a newly installed system, or select a system to indicate a change from an existing system. 3. Check the data and add the required information. 4. Choose Submit to send the data to SAP. Choose SAPNet Registration System Request License Key. Your installations will be displayed on the screen. 1. Select an installation. 2. Select NEW and choose Request Key for a newly installed system, or select a system and choose Request Key to change an existing system. 3. Check the data and add the required information. Choose Request Key to submit the data to SAP. PROCESSING TIMES The license key will be available online within three working days after you have submitted your request. In most cases the license key is available after a few hours. The overview of your system landscape is updated automatically. For detailed descriptions and more information about the procedure, choose i or read SAP Note

11 The following information is required for your license key request: SAP WEB AS Contact person First and last name of the requester Phone and fax number Contact person's extension (including area code, but without international dialing code) Installation number 10-digit number supplied by SAP when you call up your installation. You can find the number in your delivery note; otherwise, your contracts department should also have a record of your installation number. System number 18-digit string that is used as unique identification for your system (introduced with SAP Web AS 6.10) System ID 3-digit system name (such as C11, T11) that you have supplied during installation Type of system Production, test (See System types in the Appendix) Software product Name of the software product (must be product of your system (such as SAP R/3, SAP APO, SAP BW) Software product release Release of the software product in operation SAP Web Application Server Release of the underlying (SAP Web AS) release or SAP Basis SAP Web AS or SAP Basis (such as 6.20 for Web Application Server 6.20) Hardware key 11-digit string unique to the hardware Operating system Operating system in operation Database Database in operation Reason for application Reason for this license key request, such as new installation or hardware upgrade Please make sure that you request a license key for a new system under an installation with the same software product. You are not allowed to operate an SAP APO system under an SAP R/3 installation. SAP ENTERPRISE PORTAL Contact person Phone and fax number Installation number System number System ID Type of system Software product Software product release Hardware key Operating system Database Reason for application First and last name of the requester Contact person's extension (including area code, but without international dialing code) 10-digit number supplied by SAP when you call up your installation. You can find the number in your delivery note: otherwise, your contracts department should also have a record of your installation number 18-digit string that is used as unique identification for your system 3-digit system name (such as EP5) Production, test (See System types in the Appendix) Name of the software product (must be SAP Enterprise Portal or SAP Workplace) Release of the software product in operation (such as 5.0 for Enterprise Portal 5.0) 11-digit string unique to the hardware Operating system in operation Database in operation Reason for this license key request, such as new installation or hardware upgrade 11

12 INSTALLING THE LICENSE KEY SAP WEB AS You can install the license key using the transaction SLICENSE. B The system number is required as of SAP Web AS (See the Appendix for details). If your system has SAP Basis 4.6B or lower, you need to use the command line interface saplicense. (See the Appendix for details). SAP ENTERPRISE PORTAL In order to install a license key, you need to log on to an unlicensed SAP Enterprise Portal system as an administrator and choose System Configuration License. To install a license key, choose B, or choose Edit Install License in the menu. The following view is displayed: Choose Install Permanent License and restart the Portal Web server (IIS) and the JAVA servlet engine. Enter the installation number, hardware key, system number, expiration date, and license key that you received from SAP. Then choose B to install the license key. 12

13 SHUTTING DOWN SAP SYSTEMS For legal reasons related to your license agreement, all information regarding deleted systems must be submitted online to SAP. Go to the SAP Service Marketplace or SAPNet- R/3 Frontend to delete your Systems. (See SAP Note for details.) SAP SERVICE MARKETPLACE Follow these steps to delete the system: 1. Go to the license request page at 2. Select an installation. 3. Select Change/Delete for the system you wish to shut down. 1. Copy the license key file supplied by SAP to a directory on the portal server. 2. In the License File field, browse to the location of the license key file on your server. 3. Choose Install Permanent License. 4. Restart the Portal Web server (IIS) and the JAVA servlet engine. If you are using load balancing in your SAP Enterprise Portal, you must set up load balancing correctly, so that there is only one lock server in the portal. Otherwise, you will need a license key for each lock server. If you use SAP Enterprise Portal 5.0 without Support Package 2, you need to use the command line interface LicenseKey. (See the Appendix for details). In the overview that follows, enter your telephone number, fax number and check the entries in the system overview. To submit the request to SAP, go to the Status Change area, select Shut Down and choose Save Request. SAPNET-R/3 FRONTEND Follow these steps to delete the system: 1. On the initial screen, choose General Functions Service Maintain System Data 2. Select an installation. 3. Select the system you wish to shut down. 4. Select Display<->Change and choose the trash can icon. In the overview that follows, enter your telephone number, fax number, and check the entries in the system overview. To submit the request to SAP choose Save Request. 13

14 ADDITIONAL INFORMATION You can find additional information in SAP Service Marketplace at and in the SAP Notes that are assigned to component XX-SER-LIKEY. SAP Note provides a good overview and lists most related notes. SUPPORT If you have any problems or questions, create a message in SAP Service Marketplace or in SAPNet-R/3 Frontend under component XX-SER-LIKEY. You can find documentation about the online request procedure in SAP Service Marketplace by accessing the link User Documentation, and in SAPNet-R/3 Frontend by choosing i, which is available on all screens of the online request area. The online documentation provides additional information about using the license key. SAP WEB AS Additional information is available in SAP Online Help: BC-Basis Components Kernel Components BC SAP License. SAP ENTERPRISE PORTAL Additional information is available in SAP Service Marketplace at 14

15 APPENDIX SAP SEM Usually you can only run one production system under one installation number. In addition, all systems must have the same software product as the installation under which they are registered. For SAP SEM there are some exceptions. SAP SEM is an add-on that is installed in SAP BW. Thus, a system that has SAP SEM provides all SAP BW functions as well as all SAP SEM functions. In order to use SAP SEM, you need SAP SEM as well as an additional SAP R/3 system that has the SAP Consolidation system (EC-CS) installed as an add-on. Since the SAP R/3 Consolidation system is required to operate SAP SEM, you may use a live SAP R/3 system under the SEM installation. You therefore need to order the license key for SAP SEM as well as for the SAP R/3 Consolidation system under the SAP SEM installation. You must not operate any other SAP R/3 system or SAP BW system under the SAP SEM installation. These must be operated under a different installation with the correct software product. Request a new installation from your SAP contracts department and order a license key under the new installation. VALIDITY OF THE LICENSE KEY Each license key assigned to customers who buy or lease their SAP system(s) is valid for an unlimited period of time. Temporary license keys assigned to SAP customers with demonstration or test systems are valid for the period of time stated in their contracts. The expiration date of your license is shown on the copyright screen displayed each time you log on to the SAP system. You can also display it on the system status screen, by choosing System Status SAP System data. If a limited license key was assigned, the license key you requested may have been granted for a limited period only. There are several possible reasons for this which you can review in SAP Service Marketplace or SAPNet-R/3 Frontend by displaying the system data. (See SAP Note ) UNIQUE SYSTEM NUMBER Since SAP Web AS 6.10 and SAP Enterprise Portal 5.0, the license key has featured a unique system number. Now you can only assign one system number to a system. If a license key with a system number already exists, the newly entered system number must be identical to it. Exceptions are if the new license's system number is INITIAL_SYSTEM_IDX, or if all old licenses have the system number INITIAL_SYSTEM_IDX. You can still install old licenses that do not yet contain a system number. To do this, leave the field blank when entering the system number: Do not enter any blank characters. The system number is then assigned the value INITIAL_SYSTEM_IDX. This means the old license is valid. All old licenses are upgraded when the system is upgraded that is, the system numbers are deleted and replaced with the value INITIAL_SYSTEM_IDX. SYSTEM TYPES Production System System that contains a company's actual business processes. This is where users enter their live production data. Development System (DEVELOP) System used for customer developments and customizing settings 15

16 COMMAND LINE INTERFACES Test System (TEST) Environment used by the project team to prototype and test system settings and processes Training System (TRAIN) System used to teach and practice system settings and processes International Demonstration and Education System (IDES) Exclusive SAP system that contains several sample companies that typify relevant business processes Demonstration System (DEMO) System used exclusively for giving demonstrations to prospects and for training employees. Back-up System (BACKUP) An independent back-up system for a (live) system We strongly recommend that you use GUIs instead of command line interfaces (saplicense or LicenseKey) because GUIs are easier to use and perform additional checks to avoid the most frequent handling errors. SAP WEB AS The ABAP saplicense program supports the following parameters: -help Display help text -version Display the tool version -install [ifile=<filename>] Install licenses from a file -get Output the customer key (hardware key) that you need to request a permanent license key -temp Create a temporary license -show Display all installed licenses -delete Delete an installed license -test Test whether a valid SAP license exists Please note that the parameters are listed so that they can be used for UNIX and NT. For iseries, parameters must be enclosed by quotation marks: for example, -install instead of -install. Log on as user <sapsid>adm (Unix and NT) or <sid>ofr (iseries) at the computer at which you can access the SAP system message server. This is usually the PC on which the central SAP instance is running. For detailed descriptions and more information please read SAP Online Help (BC-Basis Components Kernel Components BC SAP License). 16

17 As of SAP Basis 4.5A, you can enter the license data manually (saplicense -install) or use a file that contains all data (saplicense -install ifile = <filename>). You can create this file when you display your license key in SAP Service Marketplace or SAPNet-R/3 Frontend. It is also attached to the notification that is sent to you if you choose this option when requesting a license key. SAP ENTERPRISE PORTAL The JAVA LicenseKey program supports the following parameters: -help Display help text -version Display the tool version -install [ifile=<filename>] Install licenses from a file -get Output the customer key (hardware key) that you need to request a permanent license key -temp <Product> Create a temporary license -show Display all installed licenses -number Same as -get You need to perform the following steps to execute the LicenseKey program. On the portal server: 1. Open a DOS shell in the directory containing the file LicenseKey.cmd. This file is located at <irj-deployment>\web-inf\tools where <irj-deployment> is the directory in which irj.war is installed. 2. Enter the command that you want to execute. 3. Restart the Portal Web server (IIS) and the JAVA servlet engine. You can find the value of <pcdhome> in parameter pcd.home in file <irj-deployment> \Web-inf\plugins\portal\system \properties\pcd.properties LicenseKey <pcdhome> -get where <pcdhome> is the path to the Portal Content Directory. For example, this may be c:\enterprise Information Portal\DataFile\Data. These steps are performed on the portal server. If your SAP Enterprise Portal uses load balancing, you only need to perform this procedure on the machine on which the lock server runs. You can find out which machine this is from file pcd.properties in the portal content directory. If you are using load balancing in your SAP Enterprise Portal, you must set up load balancing correctly, so that there is only one lock server in the portal. Otherwise, you will need a license key for each lock server. FURTHER INFORMATION You can find further information in the SAP Service Marketplace at and in the SAP Notes that are assigned to component XX-SER-LIKEY. 17

18 18

19 19

20 (02/11/01) Printed on environmentally friendly paper. SAP AG Neurottstraße Walldorf Germany T +49/18 05/ * F +49/18 05/ * * Subject to charge