Crossrail: Building the Project with Data. Walter Macharg & Malcolm Taylor 22 nd August 2018

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1 Crossrail: Building the Project with Data Walter Macharg & Malcolm Taylor 22 nd August 2018

2 1. Introductions 2. Brief Overview and Current Status of the Project 3. Overview of BIM and our Our Common Data Environment - Key BIM Processes 4. Crossrail Programme Controls - Risk - KPI s 5. Learning Legacy Overview of Presentation

3 Crossrail Overview 42km of tunnel under London 200M Passenger Journeys / annum 200m long trains 24 Trains per hour in Central Section 10% Increase in Carrying Capacity

4 Crossrail overview 20k 3D CAD models 5M Documents 1M Assets 500M GIS features 15B Cost

5 Crossrail project progress Tottenham Court Central section stations Road Farringdon Farringdon Eastern Ticket Hall Paddington

6 Track laying - complete Standard track slab Floating track slab below Soho Overhead line electrification Multi purpose gantry

7 Crossrail project progress Surface sections Abbey Wood Harold Wood bridge lift Acton Diveunder Stockley Flyover

8 Programme Budget & end date fixed here And still close to target!

9 Contractual complexity 34 Enabling Works Contracts 23 Design Contracts 45 Delivery Contracts 14 Others They all use information Can they collaborate?

10 Construction Complexity Liverpool Street Station 10

11 Complexity in Asset Management The physical scale of the Crossrail project is replicated by the scale of the Virtual project

12 Complexity in end-use of data End users. Different systems Different standards Different approaches Different people! Document Management Enterprise Asset Management Network Rail Documentum eb & SharePoint Ellipse 6 / 8 (National Records Group) RfL LUL LUL at TCR CS10 LiveLink CS9.7.1 LiveLink Maximo 7.5 (Plus TubeLines add ins) Ellipse 6.3 Metro Maximo GIS CAD Management Various ESRI (t.b.c.) ESRI ESRI ProjectWise ProjectWise ProjectWise ProjectWise Challenge of data alignment & interoperability!

13 13 BIM Basics - Defining what we want

14 Going Digital - Building two railways Physical Digital

15 BIM Mandate Key Characteristics. Our Information and Data (BIM) Environment: A defined end-game for all data Information requirements set out Classifications and data structure Procurement critical A Common Data Environment (CDE) EDMS and ECMS Used by everyone - contractual Owned and managed by the Client Leveraging technology Databases and Master Data Management

16 Information Data environment Data integrity Collaboration Technology Asset life-cycle New processes New project culture What is BIM: First Principles

17 Enterprise Information Enterprise Information Employers Requirements Concept Design Preliminary Design Detailed Design Construction Testing Commissioning Technical Information ( BIM focus) Asset & Handover Information to IM s

18 Programme Information For building, operating and maintaining the railway Programme Technical Information Requirements Asset inventory Contract documentation Drawings Designs 3D models GIS Urban realm Assurances & Undertakings Quality Management Etc. Programme Control Information Schedules & Costs Contract Administration Change Control Risk Management Financial control Legal Health & Safety Procurement HR Estates & Land Management Titles Management Media & External Affairs Innovation Audits etc. For building the railway

19 Our Digital End-state Information Relationships defined at the start.. Assets Need to know: Who wants what How data used in operations Maintenance Interventions Remote CM

20 20 Creating our Common Data Environment

21 MEP Engineer Project Manager Architect Systems Engineer Civil Engineer A reminder of the old world... Construction Manager QS (Everyone has a hard copy of everything ) Facilities Maintainer Owner

22 Project Delivery in a digital (BIM) world.. Concept of a Common Data Environment Systems Engineer MEP Engineer Project Manager Architect Civil Engineer Embracing new technologies:. the process of generating and managing building information during its life-cycle.. model-based technology linked with project information databases. Construction Manager QS.a common data environment. - EDMS (contractual) - CDMS (contractual) Facilities Maintainer Owner

23 Information Applications in a BIM world.. GIS CAD. Document Control Asset Inventory Technical Admin Contract Finance & Admin Schedule Cost Control Risk Management. Change Management

24 Information Applications in a BIM world Stand-alone applications Reporting via Data Warehouse Single source of data CRL owned systems Databases Use workflows Contractual Must be used by everyone! GIS CAD. Document Control Asset Inventory Technical Admin Contract Finance & Admin Schedule Direct Reporting Cost Control Risk Management Change Management Linked Databases Main Information Database

25 Main CDE Workflows 90% of data in 3 linked databases GIS workflows: London Survey Grid Estates management Automated claims reporting Integration with CAD GIS Mapping ESRI (Spatial) 3D 5D Models ProjectWise (Objectorientated) CAD workflows: CAD user tools CAD QC/QA User Management Tools Customised BS1192 Workflow Data & Documents AssetWise (eb) (Relational) Documentation workflows: NEC3Contract Management ( 8.3bn) Asset Inventory Structure (ABS) Crossrail Management System (CMS) Document Management System Assurance reporting Materials compliance system Project Technical Requests Observation reporting Snagging Automatic pdf drawings from ProjectWise Observation reporting Contract deliverables

26 Why use relational databases? Change Events People Organisation Assets Documents Transmittals Requirements Contracts (Projects)

27 Breakdown structures Asset B.S. Work B.S. Cost B.S. Organisational B.S. 27

28 Benefits of a CDE Benefits.. Better decision making Single source of truth Avoids duplication Encourages collaboration Reduced waste Reduces time and cost in producing coordinated data Consistent reliable data through design, construction and into operations Cost of the documentation/information database: Licensing, hosting etc: 0.7m p.a. One off cost of creating workflows etc. in 2010/12 = 3m Typical project software costs saved per annum: Document Control 1.5m NEC Contract administration 2m Project Technical Requests 2m Asset Inventory Management 1m Assurance 1m Snagging 0.5m Others + 1.5m CDE Cash benefit 10m per year for +7 years (Plus related data, business agility, less IT support etc.)

29 29 Key BIM Processes 3D, 4D & 5D modelling Asset Information Handing over into Ops & Maintenance Metrics

30 Redefining Processes Specifications and Standards Developed discipline-based 3D Model level-of-development Specifications and Standards using BS1192 Defines how to collaborate Defines appropriate levels of detail Ensures consistency Applies to design and construction

31 BIM in Design

32 32 Assurance of data

33 Installation Progress Reports Benefits: Efficiencies Time savings Agreed Earned Value records Process improvements Effectiveness Quality record data Good Assurance data Maintenance benefits

34 Smart Construction

35 35 Using Data - Asset Information

36 Creating Asset Inventory Data Asset Information Management Plan Defines Crossrail s overall approach to asset information Specifies governance approach Lists key supporting documents and links to other documents/standards (Classification; AD4 s; etc.)

37 Creating Asset Inventory Data Contract clauses Works Information 2B Section 13.5 Clarifies requirements for Contractors Good practice, but not novel, approaches

38 Creating Data on Site Field Supervisor App CDE

39 O&M Manual Requirements Use of templates: Allows progressive submission Reduces duplication & encourages re-use

40 40 Using Data - Handing over Data into Ops & Maintenance

41 Smart Operations Smart Stations and Infrastructure Building Management Systems monitor temperature, faults, HVAC, weather, power SCADA manages and monitors power systems for electrification Escalators monitor operational hours, alarms, faults, power consumption Ticket Barriers monitor passenger flow, capture revenue, signal faults CCTV security systems, pattern recognition

42 BIM Handover Concept Standard template for deliverables Common Data Environment Handover playlists for each Element Element: WCH Element: LIV Element: TCR Element: Bond St Stn LUL Information Element: CWF Element: CH Element: Woolwich RfL Information - The key is using one standard templates to define deliverables for each contract

43 Complexity in end-use of information End users. Different systems Different standards Different approaches Different people! Document Management Enterprise Asset Management Network Rail Documentum eb & SharePoint Ellipse 6 / 8 (National Records Group) RfL CS9.7.1 Maximo 7.5 (Plus TubeLines add ins) LUL LiveLink Ellipse 6.3 LUL at TCR LiveLink LUL Maximo GIS CAD Management Various ESRI (t.b.c.) Intergraph Intergraph ProjectWise ProjectWise ProjectWise ProjectWise Challenge of data alignment & interoperability! Data Mapping & Interfacing Crossrail: Common Data Environment eb ProjectWise ESRI

44 BIM Metrics (measuring a valuable resource)

45 4-weekly Dashboard

46 Tunnelling Academy Crossrail skills strategy Maintaining safety Inspiring future talent Supporting local labour Revitalising the skills base May Apprentices 15,000 enrolled at TUCA 27% of apprentice intake in last 12 months female 4,544 jobs for local people All figures are running totals bar employed on project

47 Information Academy Crossrail Bentley Information Academy Based in central London Mirrors CRL environment Delivering: Industry support Training Education R&D

48 Issues Handover Lessons Learned Multiple asset definitions and lack of consistency causes trouble Maintainers need (some) asset data early for training Contractors will release asset data as late as they can Existing Maintainer systems doesn t match the BIM vision Capex procurement alignment with Whole Life Costs Next time: Create and agree an asset data dictionary early Collect the asset data progressively and as early as possible Hand over information systems (not just data) and make data-centric The only way to modernise opex

49 Crossrail Programme Controls: turning data into information to support decisions Walter Macharg Head of Change Control and Cost Assurance

50 Controlling Header here Crossrail max 30 characters Turner & Townsend in Infrastructure

51 Header Controls on here Crossrail max 30 characters Change Control Risk Management Performance Assurance Planning Cost & Controls REPORTING Performance Analysis Information Conscience Decision support

52 Crossrail (WBS) WBS Header vs. CBS here vs. OBS max 30 characters Programme Sectors Contracts Control Accounts Civils Stations Systemwide etc. Projects Staff Running Tunnels etc. Paddington etc. Signalling etc. etc. C405 Prelims Project (CBS) Crossrail Hierarchy C435 C502 etc. Labour Sub Contractors Materials etc. Delivery Civils Stations Systemwide Technical Central Section Programme Directorate Surface etc. Support Land & Property IT Programme Controls Finance CEO (OBS)

53 Crossrail Systems Setup Header here max 30 characters Gaining Control We had to develop the systems specifications and procure an integrated suite of standard systems. The data warehouse formed the single source of truth and enabled dynamic data interrogation

54 Earned Header value here KPIs: max cost 30 characters and schedule Illustrative view of Earned Value (EV) measurement 5,000 m 4,900 4,800 4,700 4,600 4,500 4,400 4,300 4,200 4,100 CPI= CEs adjust the PMB Cost Variance (CV) Variance from PMB Schedule Variance (SV) 4,000 Notes: ACWP = Actual Cost of Work Performed BCWP = Budgeted Cost of Work Performed BCWS = Budgeted Cost of Work Scheduled PMB = Performance Measurement Baseline Variance from Performance Measurement Baseline (PMB) = CV SV 55

55 Key Header pillars here of successful max 30 characters EV management Define the Baseline: scope and budget Work breakdown structure Objective performance measurement Variance analysis and corrective action reporting Disciplined and timely change control Systems capture cost and change, and control delegation and approval APM: Earned Value Management Handbook, EVM Compass

56 Header here max 30 characters Implementing EV 1. Set clear expectations via the Works Information 2. Published clear processes and templates, and reinforced this with guidance and training 3. Embedded tools and systems 4. Undertaken progressive assurance 57

57 Header here max 30 characters Physical % complete (QURR) 58

58 Header here max 30 characters

59 Header here max 30 characters

60 Header here max 30 characters

61 Project Header Dashboard here max 30 characters

62 Threading Header EV here through max our 30 Board characters Report

63 Using Header EV to here compare max performance 30 characters Earned Value displayed comparatively (CCB, SPI, CPI, EAC)

64 Header here max 30 characters KPIs Target 0% / 0% 0 / 0%* 0% 100% 1.3 Actual 25% (51%) 45 (70%) 2 (18%) 50% 2.00 Period 7% % 4% 8% 21% Forecast Accuracy Schedule Quality Aged NCEs Low Value NCEs Aged URTs Cont. Red risks reviewed Agreements Perf. 3 month forecast 0-1 score # (%) > 84 days # (%) < 50k %> 6 Periods % in Period Score 0 to 2

65 Earned Header value here issues max 30 characters Have to have confidence in the systems and data Labour intensive Entrenched commercial positions have meant that teams have had to caveat all their EV data with a what if analysis Is it: understood believed acted upon?

66 Header here max 30 characters Earned value extrapolation EAC Range EAC Low EAC High AFC P01 P02 P03 P04 P05 P06 P07 P08 P09 P10 P11 P12 P13 P01 P02 P03 P04 P05 P06 P07 P08 P09 P10 P11 P12 P13 P01 P02 P03 P04 P05 P06 P07 P08 P09 P10 P11 P12 P13 P01 P02 P03 P04 P05 FY 15/16 FY 16/17 FY 17/18 FY 18/19

67 Risk Header management: here max keeping 30 characters it simple Risk is: Uncertainty that matters Risk Management is: Identify Assess Respond Prioritise by assessing Probability and Impact Terminate Transfer Treat Tolerate

68 Risk Header Hierarchy: here max follows 30 the characters OBS Risk Governance Executive Committee Crossrail Limited Board Audit Committee Strategic Risks Programme Risks Risk Reporting 1) Report Delivery Reviews Programme Risk Panel Risk Sub- Committee Sector Risks Project Risks Contractor Risks 2) Escalate 3) Aggregate

69 Header Risk Registers here max and ARM 30 characters Standard Risk Register formats used across the programme Consistency of language, process, information, assessment Improve recognition and engagement with risk information to support management and decision making Produced directly from ARM with One Click Standard Risk Register ipad Format Risk Register

70 Header here max 30 characters QRA Exposure to cost and schedule risks Quantitative Risk Assessment (QRA) provides a measure of risk exposure allowing us to monitor performance and inform decisions

71 Safety Header kpi s here max 30 characters Injury Causation Slips, Trips and Falls at the same Level 6 4 Equipment & Machinery Access/Egress 2 1 Manual Handling/Lifting Working at Height Electrical LTC +3 Day LTC RIDDOR 7+Day RIDDOR Major Injury Causation Slips, Trips and Falls at the same Level Equipment & Machinery Access/Egress Manual Handling/Lifting Working at Height Electrical LTC +3 Day LTC RIDDOR 7+Day RIDDOR Major

72 Finish Blank Sponsor Indirects IM RfL Header here max 30 characters Prism cost management system All changes to cost are tracked and categorised in Prism Change by Change Category 600m 500m 400m 300m 200m 100m 0m IM NR IM LU Tech site Tech scope Tech des Del 3P Del SCH Del POS Del interface Delivery cost Award

73 Bringing cost, schedule and risk together in Header final outturn here cost max projections 30 characters Risk examples P95 Project is 1 year late Poor contractor performance / commercial behaviour Failure to integrate railway P50 Poor Systemwide contractor performance / commercial behaviour Further MEP design / assurance cost Additional Civils design cost Successful integration of Train and systems design development Additional indirect costs AFC AFCDC P95 12,230m P80 11,958m P50 11,707m Distribution of QRA outcomes Intervention Points IP2: 12,582m IP1: 11,982m IP0: 11,742m P05 Project early by 6 12 months (indirects saving) High performance from all contractors Successful railway integration 75

74 Header here max 30 characters The future of EV 76

75 Header here max 30 characters 77

76 Lessons Header here max 30 characters Turner & Townsend in Infrastructure

77 Lessons Header learned: here max what 30 went characters well Establish the controls baseline single source of truth Work Breakdown Structure and Cost Breakdown Structure, related to the organisation breakdown structure Establish a culture of performance improvement (e.g. through performance assurance) Allocate risk to appropriate levels of the organisation, and delegation of contingency Continually review risk via QRA and comparison to contingency and total budget authority Capture change to scope, forecast and budgets early via integrated systems Embed the early warning systems: engineers and cost engineers talking!

78 Lessons Header learned: here max things 30 characters to do better A good forward looking risk process cost and time assessed using QRA But could have done better at tracking which risks impacted and by how much The risk forecast is only as good as the Project Manager s knowledge Scope has been stable but the Programme has experienced significant cost and schedule change Can we use data analytics to improve predictability?

79 81 And Finally..

80 Crossrail in Numbers 15,400,000,000 Cost 3,180,074 e-documents stored so far! 468,490 Assets defined so far! 387,147 Drawings so far! 20,363 CDE users so far! ~700 GIS mapping layers 60 Main Construction contracts 23 Main Design contracts 2 Future Infrastructure maintainers 1 Crossrail - It would all be much harder without BIM and Programme Controls!

81 12 Themes and Topic Areas Crossrail s Learning Legacy Project and Programme Management Procurement Authorisations and Consents Land and Property Health and Safety Environment Engineering Operations Talent and Resources External Affairs Innovation Information Management and Technology

82 Thank you!