WE THRIVE ON YOUR SUCCESS

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2 INTRODUCTION Comm-Works, your partner for life. As a single source provider of technology integration and project management services, we have the ability to meet your most complex technology needs. We value good judgment and have an enduring commitment to incorporate business ethics, corporate responsibility, and global sustainability throughout each of our projects. Our mission is to be the most trusted provider of outsourced technology deployment, infrastructure, and support services to organizations worldwide. Acting as an extension of your business, our success is measured by how well we serve you.

3 WE THRIVE ON YOUR SUCCESS

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6 SINGLE SOURCE PARTNER As a premier IT integrator, we offer repeatable, consistent, and high-quality technology installations that are on time, every time, and within budget. Our goal is to eliminate the stress that IT leaders ordinarily experience while managing technologies across multiple locations. We achieve this goal by handling all facets of a multi-site deployment from rollout to upgrade. We assess, install, implement, monitor, and provide on-going support to ensure a successful installation on a global scale. Our beginning to end solutions and superb customer service has resulted in Comm- Works becoming the preferred partner for hundreds of Fortune 1000 companies worldwide. With global coverage and wide-ranging technological expertise, we have the ability to successfully implement technology throughout every industry.

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8 PROJECT MANAGEMENT We are a full-service, multi-faceted solutions firm, whose best practices have been meticulously developed and refined over thousands of deployments. Our highly trained team services over 87,000 customer locations annually. As a result of our hands-on project managers, the core of our business, we shine in our industry. Our project managers are trained to oversee every project detail throughout the implementation process and beyond. They give careful consideration to each project s overall objective, timeline, cost, and the roles and responsibilities of all participants and stakeholders. Acting as an extension of your business, we promise results that meet each of your unique standards, requirements, and preferences. Our goal is to provide you with excellent service, surpassing all expectations.

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10 CONSISTENT COMMUNICATION To successfully guarantee a stress-free implementation, we eliminate surprises. Comm-Works provides complete transparency, constant communication, and realtime status updates for each site location, with an easy-to-use customer portal. Our unique and proprietary customer portal, known as The Comm-Works Command Center (C3), offers instantaneous real-time project information for all of our clients Global locations. By utilizing Comm-Works portal, customers have complete visibility of their projects and scheduled maintenance to the extent that customers can even observe technicians arrivals and departures. Customizable reports available within C3 offer high-level and easy-to-read data. In addition to C3, project managers also provide weekly status updates. We pride ourselves on our customer service and are willing to go above and beyond to make sure that all of your needs are being met.

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12 TECHNOLOGY EXPERTS Comm-Works has an extensive team of experienced experts who specialize in a variety of technology areas. Our broad range of industry knowledge has allowed us to deliver successful installations to customers around the globe. Our engineers act as consultants when identifying IT solutions. They listen, assess, and evaluate our customers business objectives. The engineer will recommend various products, and develop a solution based on the customers decision. By using Comm-Works services, our customers receive solutions that align with their current needs and future initiatives. We understand that many technologies are closely correlated and rely on one another to optimize functionality. As a result, we have experts in technologies that complement one another. Doing this allows the customer to combine their technology deployments and build projects that encompass all needs.

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14 QUALITY ACROSS THE GLOBE Our network is composed of an elite group of specialists, all of whom have been vetted, screened, and accepted based on their exemplary credentials. Each member is qualified, reviewed, and monitored through our Quality Assurance Program. By gathering performance metrics, conducting installation audits, and updating technician credentials, we are able to achieve consistent and high-quality installation services to all of our customers worldwide. To guarantee precise communication, all international technicians are fully trained in local installation requirements and are required to speak both English and the local language. Currently, Comm-Works partner network consists of over 20,000 qualified technicians, covering 120 countries, providing 24/7/365 support. REV CW LIMITLESS

15 LOCATIONS + COVERAGE HEADQUARTERS 1405 Xenium Lane N., Suite 120 Minneapolis, MN Toll-free: Local: Fax: INDIANAPOLIS 1007 Third Ave. SW Carmel, IN Toll-free: Local: Fax: WASHINGTON D.C Concorde Parkway, Suite 500 Chantilly, VA Toll-free: Local: Fax:

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