Oakland County Department of Information Technology Project Scope and Approach

Transcription

1 Oakland County Department of Information Technology Project Scope and Approach Project Name: P & R Website Redesign Project ID: Leadership Group: Land Department: Parks and Recreation Division: Parks and Recreation Project Sponsor: Dan Stencil Date Requested: 4/7/214 PM Customer No. 561 Request Type: XX New Development Enhancement Customer Support Planned System Maintenance or Upgrade IT Team Name: Land Application Services IT Team No: 8 Project Manager/Leader: Dennis Faustich Account Number: 761 Account Description: PR Administrative Svcs Customer Name: Parks & Recreation Grant Funded? Yes No Mandate? Yes No Mandate Source: Project Goal To design and implement a new website for Parks and Recreation, based on a branding initiative taking place in 215, so that the website stays fresh, professional and attractive. Business Objective 1: Redesign a new website for Parks and Recreation, based on a new branding initiative taking place in 215. Major Deliverables Detailed Project Plan Business Requirements Document Design Website Develop New Website Migrate Content User Acceptance Testing Deploy Website Approach Define project team and project plan Initial Planning and project kick-off Analyze Website Metrics Gather Business Requirements Design Website Concept Develop Navigation, Content, Site Map, Calendar and Wireframes Develop User Acceptance Test Plan Conduct user Testing Document results and incorporate changes Form Rev. 5/8/212 Page 1 Project Rev. 6/19/214

2 Oakland County Department of Information Technology Project Scope and Approach Project Name: P & R Website Redesign Project ID: Deploy Website Research & Analysis SEMCOG County IT Collaboration Research - Research yielded no results Gartner Research Recommendation - Research yielded no results NACo Application Store - Research yielded no results Benefits See Return on Investment (ROI) Analysis Document Impact Number of Users Public Divisions Parks & Recreation Leadership Groups Land Risk Business Environment Low Little or no impact to existing business processes. Technical Environment Low Proven or previously implemented technologies. Assumptions Staffing IT Staffing: resources will be available for the hours indicated per the attached project plan. Other Staffing: additional staffing will be available as follows: Role: Name Hours per Day Parks IT Liaison: Phil Castonia As Needed Form Rev. 5/8/212 Page 2 Project Rev. 6/19/214

3 Oakland County Department of Information Technology Project Scope and Approach Project Name: P & R Website Redesign Project ID: Parks Technology Support: Aaron Stepp AS Needed Facilities IT conference rooms will be available as needed Technical Website will be created using SharePoint 213 Funding Parks & Recreation Other Parks and Rec will be creating an RFP, separate from this project, to re-brand their department. The website design will be based off of the new branding. Priority Constraints Exclusions Form Rev. 5/8/212 Page 3 Project Rev. 6/19/214

4 Oakland County Department of Information Technology Project Scope and Approach Project Name: P & R Website Redesign Project ID: PROJECT PHASE AUTHORIZATION Phase(s): Total Estimated Application Services Hours: 3,49 Cost: $425,78 Total Estimated Technical Systems Hours: Cost: Total Estimated CLEMIS Hours: Cost: Total Estimated Internal Services Hours: Cost: IT Application Services Division Manager Approval: IT Technical Systems Division Manager Approval: IT CLEMIS Division Manager Approval: IT Internal Services Division Manager Approval: IT Management Approval: Approved: Yes No Reason: Project Sponsor Approval: Title: PROJECT SUMMARY Authorized Development (see above) Hours: 3,49 Cost: $425,78 Preliminary Estimated Development for Future Phases Hours: Cost: Grand Total Estimated Development Hours: 3,49 Cost: $425,78 Form Rev. 5/8/212 Page 4 Project Rev. 6/19/214

5 Oakland County Department of Information Technology Project Scope and Approach Project Name: P & R Website Redesign Project ID: Customer Acceptance of Product: PROJECT COMPLETION AUTHORIZATION Title: Project Office Review: Form Rev. 5/8/212 Page 5 Project Rev. 6/19/214

6 - P & R Website Redesign Provide an Enhanced Application Service Offering Information Technology Strategic Plan Alignment Increased application integration and standardization through web services Integrate mobility and location based services in business applications Promote and utilize shared services through the use of cloud technologies to offset costs and expland product offerings to customers X Increase the agility and responsiveness of business units by expanding customer analytics Leverage the County's web presence as a branded consolidated point of access to all County information and services Centralize and standardize identity and access management for all applications and content Improve the quality, reliability, and availability of all applications Enhance ability to provide effective and timely customer service Advance the use of IT Infrastructure Library (ITIL) best practice framework for IT Service Management Implement Configuration Management Database to better identify IT Assets Provide a high-quality training program to empower employees through technology Utilize a formalized customer communication plan Build IT Staff expertise through professional development Expand capacity through ongoing organization review and right sourcing Implement a Standardized Infrastructure Strategy Deliver services using a standardized shared technology infrastructure whereever possible Implement a consolidated security management strategy Develop and implement a policy for personally owned devices and services Improve service availability through network design and management strategies Enhance capacity planning and recovery managment strategies Adopt an enterprise architecture approach to technology planning, design, and implementation Run Date 5/22/214 Page 1 of 1

7 Project Summary Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Benefits/Savings: Tangible Benefits Subtotal: Cost Avoidance Subtotal: 2, 2, Costs: Development Services Subtotal: 425,78 12,2 12,2 12,2 12,2 12,2 486,78 Hardware Subtotal: Software Subtotal: Infrastructure Subtotal Training Subtotal: Other Subtotal: Annual Statistics: Annual Total Savings 2, 2, Annual Total Costs 425,78 12,2 12,2 12,2 12,2 12,2 486,78 Annual Return on Investment (45,78) (12,2) (12,2) (12,2) (12,2) (12,2) (466,78) Annual Costs/Savings Ratio %.%.%.%.%.% Project Cumulative Statistics: Cumulative Total Savings 2, 2, 2, 2, 2, 2, 2, Cumulative Total Costs 425,78 437,98 45,18 462,38 474,58 486,78 486,78 Cumulative Return on Investment (45,78) (417,98) (43,18) (442,38) (454,58) (466,78) (466,78) Cumulative Cost/Savings Ratio % % 225.9% % % % % Year Positive Payback Achieved State or Federal Mandate? Signatures: NO PAYBACK Benefits Reviewed By Project Sponsor Costs (including IT Resources) Reviewed By Information Technology Project Manager PR_Website_Redesign_ROI[1].xlsx/Project Summary Page 1 REV: June 27, 211

8 Savings Detail Benefit/Savings Description Project Savings Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Savings Improve brand awareness though a newly designed website Intangible Benefit Leverage existing content from current website Intangible Benefit Improve usability for customers to better promote the new brand and Park information Intangible Benefit Improve customer satisfaction Intangible Benefit Keep up with current trends such as social media and other popular web integrations Intangible Benefit Upgrade Website to current SharePoint release Intangible Benefit Microsoft licensing cost will decrease by $$$$ by upgrading to 213 SharePoint. Cost Avoidance 2, 213 SharePoint supports logins methods that Oaklnd County would like to have as standards for the IAM initiative project. Intangible Benefit Mobilization of all sites Intangible Benefit Annual Multiplier PR_Website_Redesign_ROI[1].xlsx/Savings Detail Page 2 REV: June 27, 211

9 Savings Detail Project Savings Benefit/Savings Description Category Improve brand awareness though a newly designed website Intangible Benefit Leverage existing content from current website Intangible Benefit Improve usability for customers to better promote the new brand and Park information Intangible Benefit Improve customer satisfaction Intangible Benefit Keep up with current trends such as social media and other popular web integrations Intangible Benefit Upgrade Website to current SharePoint release Intangible Benefit Microsoft licensing cost will decrease by $$$$ by upgrading to 213 SharePoint. Cost Avoidance 213 SharePoint supports logins methods that Oaklnd County would like to have as standards for the IAM initiative project. Intangible Benefit Mobilization of all sites Intangible Benefit Affects Project ROI? Potential Savings Extensions Y1 Y2 Y3 Y4 Y5 Y6 Y1 Y2 Y3 Y4 Y5 Y6 X 2,. PR_Website_Redesign_ROI[1].xlsx/Savings Detail Page 3 REV: June 27, 211

10 Savings Summary Benefit/Savings Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Tangible Benefit: Tangible Benefits Subtotal: Cost Avoidance: Microsoft licensing cost will decrease by $$$$ by upgrading to 213 SharePoint. 2, 2, Cost Avoidance Subtotal: 2, 2, Intangible Benefit: Improve brand awareness though a newly designed website Leverage existing content from current website Improve usability for customers to better promote the new brand and Park information Improve customer satisfaction Keep up with current trends such as social media and other popular web integrations Upgrade Website to current SharePoint release 213 SharePoint supports logins methods that Oaklnd County would like to have as standards for the IAM initiative project. Mobilization of all sites Savings Total: 2, 2, PR_Website_Redesign_ROI[1].xlsx/Savings Summary Page 4 REV: June 27, 211

11 Cost Detail Cost Description Project Cost Category Budget Category/Funding Source Unit Desc Units Rate per Unit Total Cost Annual Multiplier Affects Project ROI? Y1 Y2 Y3 Y4 Y5 Y6 IT Hours - New Development Development Svcs 3, ,78 1. x IT Hours - System Maintenance Development Svcs 122 IT Hours - Customer Support Development Svcs ,2 x x x x x IT Hours - Planned Maintenance Development Svcs 122 User Hours - New Development Development Svcs User Hours - PTNE/OT Development Svcs Contractor Professional Services Development Svcs Printer Maintenance User Owned Hardware Package Software - Acquisition Software Package Software - Maintenance Software Business Objects Access Software Term Emulation SFTW-Acquisition Software Term Emulation SFTW-Maintenance Software Server - Acquisition/Upgrade Infrastructure Server - Maintenance Infrastructure Server Sftwre - Acquisition/Upgrade Infrastructure Server Sftwre - Maintenance Infrastructure Server Rack Mount Infrastructure Internet Access Infrastructure Project Staff Training Training User Training Training PR_Website_Redesign_ROI[1].xlsx/Cost Detail Page 5 REV: June 27, 211

12 Cost Detail Cost Description IT Hours - New Development IT Hours - System Maintenance IT Hours - Customer Support IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Printer Maintenance User Owned Package Software - Acquisition Package Software - Maintenance Business Objects Access Term Emulation SFTW-Acquisition Term Emulation SFTW-Maintenance Server - Acquisition/Upgrade Server - Maintenance Server Sftwre - Acquisition/Upgrade Server Sftwre - Maintenance Server Rack Mount Internet Access Project Staff Training User Training Project Cost Category Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Development Svcs Hardware Software Software Software Software Software Infrastructure Infrastructure Infrastructure Infrastructure Infrastructure Infrastructure Training Training Potential Cost Extensions Y1 Y2 Y3 Y4 Y5 Y6 425,78. 12,2. 12,2. 12,2. 12,2. 12,2. PR_Website_Redesign_ROI[1].xlsx/Cost Detail Page 6 REV: June 27, 211

13 Cost Summary Cost Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total Development Services: IT Hours - New Development 425,78 425,78 IT Hours - System Maintenance IT Hours - Customer Support 12,2 12,2 12,2 12,2 12,2 61, IT Hours - Planned Maintenance User Hours - New Development User Hours - PTNE/OT Contractor Professional Services Development Services Subtotal: 425,78 12,2 12,2 12,2 12,2 12,2 486,78 Hardware: Hardware Subtotal: Software: Software Subtotal: Infrastructure: Infrastructure Subtotal Training: Training Subtotal: Other: Other Subtotal: Costs Total: 425,78 12,2 12,2 12,2 12,2 12,2 486,78 PR_Website_Redesign_ROI[1].xlsx/Cost Summary Page 7 REV: June 27, 211

14 Assumptions Date Assumption Description 22-May-14 Website will be created using SharePoint 213 Parks and Rec will be creating an RFP, separate from this project, to re-brand their department. The website design will be based off of the 22-May-14 new branding. PR_Website_Redesign_ROI[1].xlsx/Assumptions Page 8 REV: June 27, 211