WHAT WE DO TECHNOLOGY OVERVIEW 3 YOUR TECHNOLOGY-ENABLED PROVIDER

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1 TECHNOLOGY OVERVIEW

2 TECHNOLOGY OVERVIEW YOUR TECHNOLOGY-ENABLED PROVIDER Xchanging is a technology-enabled provider of business processing, technology and procurement services. As a leading international outsourcing specialist with operations in 11 countries, our customers span the globe across multiple industry sectors. Technology signifies change. The latest device, the newest application, the biggest TV, the fastest processor. We are all conditioned to believe the latest technology will change our lives. But our lives are continuously changing and evolving without technology. It s an important distinction that informs and supports Xchanging s approach to every customer engagement. WHO WE ARE Xchanging is a technology enabled provider of business processing, technology and procurement services. As a leading international outsourcing specialist with operations in 11 countries, our customers span the globe across multiple industry sectors. In order to meet the IT needs of this diverse and demanding customer base, our dedicated staff of more than 7,000 employees ensures complex business challenges are met with the right industry and technical expertise. Through its innovation and business and technology capabilities, Xchanging adds value to its customers businesses by enabling them to deliver operational efficiencies, improved quality of service and better customer relationships. Supporting the needs of customers in 48 countries around the world has helped Xchanging build delivery centres in the UK, India, Singapore and Malaysia. The organisation employs over 1,800 technology professionals including project management teams, testing staff, solution architects and software developers. This substantial talent pool, combined with the Xchanging Group of companies and strategic partnerships with leading organisations, ensure world-class delivery across Xchanging s chosen vertical markets. WHAT WE DO Application Services Engineering Services Education Platforms Insurance Software Internet of Things Professional Services & Consultancy, Big Data & Analytics and Connectivity & Cloud Supporting the needs of customers in 48 countries around the world has helped Xchanging build delivery centres in the UK, India, Singapore and Malaysia. 2 TECHNOLOGY OVERVIEW xchanging.com TECHNOLOGY OVERVIEW 3

3 APPLICATION SERVICES OUR FULL SUITE OF IT SERVICES ENGINEERING SERVICES OUR TECHNOLOGY SOLUTIONS Xchanging offers a full suite of IT services providing enhanced processes through practical and user-friendly systems. Application Services help businesses from the smallest companies - using a single software system - to the largest organisations using hundreds of systems across the enterprise. Xchanging delivers technology solutions to facilitate planning, design, testing and approval or certification of engineering projects. Xchanging s Application Services span the entire product lifecycle and are comprised of three core offerings: Application Development and Maintenance & System Integration; Enterprise Applications and Outsourced Product Development. These core capabilities underpin four additional offerings: Testing Services, Mobility, Internet of Things (IoT) and Business Intelligence and Data Warehousing. By providing a holistic, integrated and straight-forward technology solution Xchanging s customers benefit from a simplified single vendor relationship and, crucially, increased cost savings and efficiency. Consulting and advisory services by Xchanging s IT experts underpins the entire Applications Services offering, as does rigorous testing via Test Consulting, Specialised Testing Services and Generic Testing Services. This ensures quicker time-to-market, overall business improvement and, equally important, satisfied end users. By providing a holistic, integrated and straightforward technology solution Xchanging s customers benefit from a simplified single vendor relationship and, crucially, increased cost savings and efficiency. By applying rigorous quality processes at each stage of application development, Xchanging improves the entire product lifecycle: Product lifecycle cost reduction Product lifecycle risk mitigation Sector expertise increases standards Reduced errors/defects and reduced regression testing Quality deployments extend life of products Increased customer speed to market Reduced costs by improving total application services delivery Substantial talent pool of enterprise/ technical architects with more than 4,000 years of experience across multiple domains Instrumental in delivering critical values to some of the world s biggest businesses Rigorous quality processes and testing ensure improved product lifecycle, cost savings and increased ROI Unique service offering and intellectual properties that provide a competitive edge Proven ability in managing mission critical systems with high availability and adaptability Xchanging helps businesses by leveraging its extensive domain knowledge and applying technology to enable streamlined and efficient processes throughout the entire engineering product lifecycle. Core services include Computer-Aided Design and Manufacturing (CAD and CAM), product simulation using Computational Fluid Dynamics (CFD) and Product Lifecycle Management (PLM). Within this overall offering, Xchanging focusing its services around the engineering Bill of Material (BoM), which includes product design, simulation and testing; end-to-end systems development; integration, development and implementation of PLM tools and destructive testing. By supporting the entire product lifecycle, Xchanging improves the time to market and cost efficiency for all engineering projects. Xchanging is trusted to deliver services to the most recognisable engineering brands in the world. Xchanging applies technology to enable streamlined and efficient processes throughout the engineering product lifecycle: Managing relationships between product and software Breathing life into products from concept to reality Proven expertise in planning, design, testing and approval Enable streamlined and efficient product lifecycle Support conception, testing/ stimulation to delivery Improves time-to-market process Reduces overall costs to the customer Extensive IT talent pool delivering end-to-end systems development integration and implementation Deep industry knowledge providing Engineering Services to the world s biggest brands across automotive, aerospace, defence and energy sectors Supports entire product lifecycle - managed within a single data repository to improve speed of delivery Works alongside strategic partners to help drive mission critical engineering solutions Commercial flexibility to optimise efficiency and reduce costs Xchanging helps businesses by leveraging its extensive domain knowledge and applying technology to enable streamlined and efficient processes throughout the entire engineering product lifecycle. 4 TECHNOLOGY OVERVIEW xchanging.com TECHNOLOGY OVERVIEW 5

4 EDUCATION PLATFORMS MORE EFFECTIVE WAYS OF WORKING INSURANCE SOFTWARE MARKET LEADING BUSINESS Xchanging recognises the need for more effective ways of learning to stay ahead of rapidly evolving teaching environments. From its delivery centres in Malaysia, India and the UK, Xchanging has the capability to deliver Education Platforms across the globe. Xchanging s market leading insurance software business, Xuber, provides a solution that is scalable to customer requirements - from single office deployments to multi-national companies with multiple legal entities and multi-currency functions. As the leading cloud-based education service provider in Asia, it runs the world s largest education account for the Malaysian Ministry of Education (MOE), with 11 million users connected to the School in the Cloud well known as 1Bestarinet. Xchanging has successfully achieved Malaysia s MOE s goal to deliver technology services to 10,000 schools, 5.9 million students, 4.5 million parents and more than 50,000 teachers. Xchanging has successfully achieved Malaysia s MOE s goal to deliver technology services to 10,000 schools, 5.9 million students, 4.5 million parents and more than 50,000 teachers. In order to simplify the delivery of virtual learning environments, Xchanging provides: A single point of engagement for customers Individual service modules or end-toend services solution Managed services deliver connectivity, security and reliability Software, partners and content curation inspire learning A combination of infrastructure, software application, educational content with full maintenance and support Drives world-class teaching, learning and education Largest cloud-based education provider in Asia - delivering technology services to 10,000 schools, 5.5 million students, 4.5 million parents and more than 50,000 teachers Deep domain knowledge enables advisory services in addition to technical expertise Six-sigma certified delivery team supports objectives with minimal risk Integrates infrastructure, software applications and educational content with full maintenance support for inclusive learning, anywhere, any time Open source technology keeps Xchanging abreast of the latest technologies Xuber has over 180 insurance carrier and insurance broker customers from Lloyds and the London Market to Bermuda, the US and Asia Pacific regions. An investment of over 120 million has been made to grow the Xuber business and strengthen its offerings. As a result, software now has unrivalled functionality, providing customers with more open, more flexible and above all, more configurable software across the entire insurance lifecycle. THE XUBER PLATFORM WILL: Enable efficient response to change Support your global needs Cater for your different channels to market Increase your operational efficiency 2,500 employees with over 2,000 person years of domain expertise in the insurance sector Proven track record of creating streamlined systems that drive efficiency Experts atand simplifying business processes and technology Improves consistency of insurance, reinsurance, broker and managing general agent solutions and enables efficiencies across regions/languages/ currencies Rigorous quality processes ensures improved product lifecycle, cost savings and increased time-to-market An investment of over 120 million has been made to grow the Xuber business and strengthen its offerings 6 TECHNOLOGY OVERVIEW xchanging.com TECHNOLOGY OVERVIEW 7

5 INTERNET OF THINGS THE FORCE ACROSS ALL INDUSTRIES According to Gartner, IoT is set to be a disruptive force across all industries. Xchanging s Vehicle360 and Building360 offerings aim to help the automotive industry and real estate/property management market leverage the power of internet-connected devices and the revenue generative opportunities it presents. BUILDING360 Xchanging enables remote control of a building s devices (e.g. lights, fans, air conditioning, cameras, sensors, chillers), as well as the analysis of data to create actionable events and optimise the performance of property assets. Xchanging s Building360 offering creates a single view of the building or multiple buildings for end-to-end operations. It achieves this by converging multiple building management systems, network operations and security operations. Building systems and operations use centralised monitoring, and access is enabled from anywhere, anytime to all authorised personnel. Xchanging also enables multi-site visibility and management for organisations with a property portfolio. This includes benchmarking against different propertiesandsites to provide insight into which building is performing the most efficiently. VEHICLE360 Working with leading manufacturers to create its Vehicle360 offering, Xchanging provides the automotive industry with five core technology-enabled IoT offerings: Usage-Based Insurance, Vehicle Relationship Management, Customer Relationship Management, Safety & Security, and Fleet Management. Exploiting the plethora of data generated by cars onboard computers, and using robust applications, the latest technology and an IT talent pool with deep domain knowledge, Xchanging manages the process of data transfer and data analysis safely, securely and reliably. By leveraging IoT capabilities to enable a vehicle s system data to be collated, analysed, amended and updated, the Connected Car can then provide meaningful and actionable data to car manufacturers and relevant third parties (e.g. breakdown recovery centres). This in turn creates an enhanced and safer driving experience for the consumer. By leveraging IoT capabilities to enable a vehicle s system data to be collated, analysed, amended and updated, the Connected Car can then provide meaningful and actionable data to car manufacturers and relevant third parties (e.g. breakdown recovery centres). Xchanging enables business decisions to be made from intelligent data conversations between people and machines, and machine to machine by: Providing the environment to maximise operational efficiencies in a hyperconnected world Industrial grade solution compliant with safety and reliable standards Advanced analytics and mobility capability offering solutions in energy management, demand response and control, security and access control at optimal cost Easy to deploy, scalable solution based on future proof technology platform Cloud-based open scalable and secure service 360-degree offering that includes Managed Services, Consulting, Mobility, Analytics and Systems Rigorous quality processes and testing Unique service offering provides proven competitive advantage Easy to deploy, scalable solution based on future proof technology platform Provides the environment to maximise operational efficiencies in a hyperconnected world 8 TECHNOLOGY OVERVIEW xchanging.com TECHNOLOGY OVERVIEW 9

6 PROFESSIONAL SERVICES & CONSULTANCY, BIG DATA & ANALYTICS AND CONNECTIVITY & CLOUD Xchanging delivers a wide range of Professional Services and Consultancy advice across all markets, employing a dedicated staff of industry thoughtleaders with extensive domain expertise. Xchanging provides deep insight to organisations and enables effective business decision making through its proprietary Data Analytics software. Xchanging delivers Network and Infrastructure Managed Services from its secure data centre facilities to ensure global connectivity 24hours a day, 7 days a week,365 days a year. Integrated technology solution that achieves cost savings at every service touch point Customers benefit from a single vendor relationship, promoting peace of mind Delivers real-time data, predictive capabilities and a more comprehensive picture Customised solutions to provide businesses with strategic Analytics in order to drive top and bottom line impact Help align business goals by creating the business case for technology that combines value with surety of service and economies of scale Creates hyper-efficiency that results in quicker time-to market Integrated technology solution that achieves cost savings at every service touch point 10 TECHNOLOGY OVERVIEW xchanging.com TECHNOLOGY OVERVIEW 11

7 The Walbrook Building 25 Walbrook London EC4N 8AQ UK Telephone +44 (0) Website linkedin.com/company/xchanging facebook.com/xchangingplc 2015 XCHANGING 0227/JUNE.15