SAP Solutions for Information Lifecycle Management Executive Overview. Public

Transcription

1 SAP Solutions for Information Lifecycle Management Executive Overview Public

2 Trust and Unlock the Power of Information To unlock its influence for your business Know Decide Act Your Business With Confidence Boldly 3

3 SAP Provides the Most Complete Information Management Portfolio Applications Performance Management, Packaged, Custom, Analytical Information Management Business, Data and Process Modeling, Semantic Layer, Metadata Management Data Services Master Data Management Data Warehousing Enterprise Content Management Information Governance Information Lifecycle Management All Data Sources Sybase ASE Sybase IQ SAP NW BW SAP HANA Documents, , etc Other RDBMS File Systems Streaming Data 4

4 Today's Information Management Challenges Large and complex system landscapes Inefficient paperbased processes Data volume growing exponentially Content fragmented across applications and systems Content not retained for legally required duration, or kept too long Increased regulation requiring auditable content lifecycle records 5

5 End-to-End Coverage Throughout the Complete Lifecycle 6

6 Data Volume and Lifecycle Management Current fiscal year Current fiscal year -1 Current fiscal year -2 Current fiscal year -3 Archiving Business and legally relevant Business or legally relevant Current fiscal year -m Complete data holding of a company Neither business nor legally relevant Current fiscal year -n Legacy system decommission Retention Management 7

7 Manage Information as a Strategic Asset Along its Lifecycle 5.8% of the annual IT budget used to support under-utilized software applications Management Survey HP Application the global IT market grew to more than $1.5 trillion IDC Worldwide Enterprise Blackbook 60-90% of Operational Data is Valueless MIT Information Quality Industry Symposium $67,000 estimated cost for every document it cannot find Boeing estimates that it costs the company 8

8 Evolution From Data Archiving to ILM Non-SAP System Decommissioning System Decommissioning Retention Management Data Archiving Data Volume Management End-of-Life Data End-of-Life System Landscape Harmonization 9

9 SAP Solutions for Information Lifecycle Management Reduce Complexity and Cost, Enable Compliance Complexity Cost Compliance Live Data Volume Legacy System Decommissionin Non-Production Systems Reduce amount of Data Reduce amount of Systems Records/Retention Management Litigation Readiness ediscovery Data Privacy 10

10 SAP Solutions for Information Lifecycle Management Optimization Live Systems Optimization System Landscape SAP BW / NLS Support for Sybase IQ SAP NetWeaver ILM Retention Management Policy Management Data Privacy Support (Destruction) Legal Holds & ediscovery Support for Sybase IQ Part of ERP 6 deployment ERP Product Standard SAP Test Data Management Transfer, Compression & Masking Solutions for ERP, BW, CRM, HCM, SCM and SRM Strong integration with SAP Solution Manager Industry specific content SAP Data Archiving Data Volume Management Performance Optimization Part of SAP Basis since 1997verage OTX as archive store SAP NetWeaver ILM System Decommissioning Audit compliant decommission of legacy SAP and Non-SAP systems Flexible reporting on legacy systems tax content and product liability content 11

11 Managing the Amount of Time and the Location Where Data Is Securely Kept Retention Policy Management Manage and enforce retention policies Set policies for automatic data retention and subsequent destruction Retain data according to set policy Responsibly destroy data when expiration date has been reached Maintain Separate Archives per Retention Period Create multiple data archives for each data expiration date Perform e-discovery Search for information in response to legal requests Apply Hold on Data Automatically prevent data deletion or destruction Apply holds to archives and current database 12

12 Three Scenarios For Data Growth and Data Volume 12,00 10,00 8,00 6,00 4,00 2,00 0, Data volume unmanaged Data volume with archiving Data volume with archiving and Retention Management Example: 3 systems incl. replications 24 month residence time 6 years retention time 300GB yearly growth Result: With data archiving significant reduction in data growth and data volume With Retention Management stabilization of data volume 13

13 Retention Management Benefits e-discovery Appetite for Destruction, Information Week, June 2008 no penalties in law suits Data Destruction and Document Lifecycle Policies: Considerations for Compliance with Federal Mandates and Acts, CyberScrub GB of data = $1,800 (Forrester Research) 1 TB system = $1,800,000 x 500 law suits at any given time (Fulbright & Jaworski 2006) DuPont estimates that during one law suit, e-discovery cost $11 million. In that same discovery effort, DuPont found that $4 million to $6 million worth of records had already met their retention deadlines and should have been destroyed Audit Trail Transparent and comprehensive policy management Approved by tax auditor and legal counsel Data securely erased beyond any type of forensic recovery A company fined $94.4 million! If the outdated had been automatically destroyed as a matter of policy, they would have been able to counter successfully that they could not produce what they did not possess. IT and storage Holding data beyond its retention period has no value Use of resources, system availability, performance legal compliance Certain laws require you to destroy data after retention is up Sarbanes-Oxley, HIPAA, FACTA, Gramm-Leach-Bliley (GLB), etc. Avoid penalties for not complying with the law 14

14 Legacy and Redundant Systems Proliferate within IT Infrastructures Legacy / Redundant Systems Consequence of normal business operations Acquisition of new systems during M&A activity System upgrades over time Core Systems However, decommissioning can be difficult Need access to data residing on legacy systems for financial reporting Legal regulations may require retention of data 15

15 Alternatives in Handling of the Legacy Systems Based on the information contained in the systems each company has to assess which option is providing the largest cost-benefit ratio and the least risks Never change the winning team. Nobody will ask. Keep the system available in the cellar. Sort out and retain data. 16

16 IT Departments Need an Efficient Way to Manage Legacy Systems TCO Reduction without losing auditing and reporting capability Consolidate multiple large legacy systems into one small modern instance called Retention Warehouse Retain on demand access to data from legacy systems Respond to tax audits and create financial reports SAP NW ILM Retention Warehouse 17

17 SAP ILM Retention Warehouse SAP Document Access by Open Text SAP BW and BOBJ Reporting Benefits One central retention warehouse = single repository for multiple systems Flexible and modern reporting capability Continued enforcement of retention policies Compliance and auditing acceptability Preservation of business knowledge SAP NW ILM Retention Warehouse Open Text Enterprise Library Services 18

18 ROI in month System Decommissioning Benefits Reducing System Complexity Reduced efficiency of operations (e.g. system backups) Reduced overall system reliability Growing Maintenance Costs Costs of hardware and personnel to keep legacy systems running (keeping a legacy system running can easily cost $10K / month) Wasteful Energy Footprint Old legacy systems are inefficient and consume unnecessary energy for operations and cooling (energy costs per legacy system can be up to $1,000 per month) Number of systems 19

19 Holistic Information Management with SAP SAP and Non-SAP Structured and Unstructured Live and Legacy 20

20 Data Governance Legal Compliance What Should Your Strategy be Now? Quick wins Midterm strategy Long-term strategy Legal retention requirements Vision Legal case management Policy based data management Archiving ECM Automated data destruction ILM as central enterprise service Legacy system decommissioning Data Archiving TCO Reduction Optimized IT, Green IT & Sustainability 21

21 SAP NetWeaver Information Lifecycle Management Customer Story Pharmaceuticals A leading German pharmaceuticals company recognized the need to streamline its system landscape in a legally compliant manner and became a ramp-up customer for SAP NetWeaver Information Lifecycle Management. They started off with decommissioning a SAP R/3 4.6c system and are currently rolling out the strategy to other systems worldwide. Their decommissioning project had the following objectives: Manage long-term data and document storage and reduction of data volumes Reduce overall system and storage costs Key figures First system: SAP R/3 4.6C Data retention times: 5-33 years Total number of systems planned: 135 Special reporting requirements: FDA Comply with legal and audit requirements according to defined records management policy Use standardized and flexible reporting mechanisms for legacy environment independent of different system types and releases Automate the destruction of data when appropriate and in accordance with policies and guidelines 22

22 Concept Review of SLO Services with SAP NetWeaver ILM by Deloitte & Touche Challenges for SAP customers Customers require a global strategy for system decommissioning solution considering central availability and scalability that complies with legal and technical regulations Objectives Deloitte performs a review of SLO consulting services concepts and processes based on the corresponding ILM functionality to verify defined compliance aspects QUICK FACTS Deloitte Touche Tohmatsu Limited Location or Headquarters: United Kingdom Industry: Auditing, Consulting Products and services: audit, consulting, financial advisory, risk management, and tax services Revenue: 26.1 billion US$ Employees: Approx. 169,000 Web site: Approach Simulate a system decommissioning based on a predefined exemplary procurement process Review the step-by-step procedures with respect to data retention requirements for financial data according to German commercial and tax law Benefits for SAP customers A renown global public audit firm has reviewed the concept of SLO services with SAP NetWeaver Information Lifecycle Management A concept review report is published for SAP customers using the following link: E/SLO_ILM_Clic k_agree_en.htm About SAP NetWeaver Information Lifecycle Management (ILM): Manage and enforce retention policies across the enterprise Manage the responsible destruction of data based on policies Perform e-discovery and set legal holds Complete decommissioning of legacy systems Enforce retention policies on data from retired system Run reporting on data from retired system (SAP BW) Use predefined tax content and reporting interface Use secure ILM-aware storage Partner offerings, e.g.: For a full list of partners certified for BC-ILM 2.0 and BC-ILM 3.0 see: archsolution.epx 23

23 SAP NetWeaver ILM Most Complete Solution in The Market Pre-configured content/ Best practices Flexible reporting on retrieved data Compliance and auditing acceptability Retention Management on business object level Automated data destruction Applicable to existing SAP archive files Structured and unstructured information Secure WORM-like functionality 24

24 The Benefits of Holistic Information Management Meet audit requirements Cut energy use Ensure legal compliance Reduce risk Cut data volume Reduce system complexity and cost 25

25 Sources of Information Collateral Solution Brief Managing the Information Lifecycle Technical Brief Drive Efficiency and Compliance in Managing Business Data Solution in Detail Reducing Total Cost of Ownership and Business Risk Available on SDN: Videos on YouTube Compliant Archiving: Legacy Landscape Consolidation: Follow us on Twitter Twitter: 26

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