Corporate Internet Banking Services (CIBS) User Guide

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1 Corporate Internet Banking Services (CIBS) User Guide Transaction April, 2018

2 TABLE OF CONTENT o CIBS BRIEF o ADMINISTRATOR o INITIATOR o VERIFIER o APPROVER o AUTHORIZER

3 CIBS BRIEF The new CIBS is tailor made for our corporate customers and perfectly designed to meet their business needs. Below are the added services: Fast- Great value with less clicks Track- Optimized to track your activities Responsive- Optimized for any device Access- One platform many users

4 CIBS WEB INTERFACE Input your username and password given to you at the branch to sign in.

5 ADMINISTRATOR

6 ADMINISTRATIVE CIBS FRONT PAGE

7 ADMINISTRATIVE MODULE Beneficiary management 2. Approval level distribution 3. Users management

8 ADMINISTRATIVE BENEFICIARY MANAGEMENT Beneficiaries can be added and saved on the system, simple select the bank name, Beneficiary details can be deleted, If need be. account number and type the name in the provided option

9 ADMIN APPROVAL LEVEL SET UP

10 ADMIN APPROVAL LEVEL SET UP Transaction type are segmented into two (Funds Transfer and Bills Payment), depending on the level of authorization you want from each, the level is selected from the select level drop down, ranging from 2nd level to 4th level of authorization for security purposes.

11 ADMIN USER MANAGEMENT The admin goes to the title bar, click on the Administrative module and select manage user, add new user and fill the pop up screen, select role (initiator, verifier, approver, authorizer and administrator) and add. NB: The selected role should be communicated to the Bank (customer s branch) to effect the changes back end as well.

12 INITIATOR

13 INITIATOR CIBS FRONT PAGE

14 INITIATOR: MY MENU PAGE The initiator functions majorly in transfers and Bill payments. 1. International transfer 2. Bulk upload 3. Recurring payment

15 INITIATOR: STERLING-FOREIGN TRANSFER This platform is for transfer to foreign banks, and tailor made For our corporate Customers.

16 INITIATOR: BULK PAYMENT Click on the bulk upload template, to download and fill the details required, save and upload. Choose the saved file, and upload.

17 INITIATOR: RECURRING PAYMENT Recurring payment (Standing order): This is set based on frequency, ranging from daily to yearly.

18 INITIATOR: BILL PAYMENT PAGE For existing beneficiaries that have been saved, once activated, beneficiary info. Is provided. Different packages can be selected for payment eg: DSTV, Startime etc

19 VERIFIER

20 VERIFIER CIBS FRONT PAGE

21 VERIFIER: MY MENU PAGE

22 VERIFIER: PENDING FUND TRANSFER APPROVAL Verifier simply act as a checker of any form of transaction the initiator Initiates, the request from the initiator is directed to the verifier to confirm if The right amount, beneficiary name and Bank is inputted before it is Being sent for approval.

23 VERIFIER: PENDING BILL PAYMENT Bill payment initiated is verified, in situations where there are number of bills payment to be verified, the specific bill payment that needs urgent attention, can be searched for and verified. Payment order can be either rejected and accepted as well.

24 VERIFIER: PENDING TRANSACTIONS All pending transactions can be easily traced, via viewing pending transactions. Details are provided as shown, which tells how long the transaction has been pending, amount involved and much more

25 APPROVER

26 APPROVER CIBS FRONT PAGE

27 APPROVER: MY MENU DROP-DOWN

28 APPROVER: PENDING FUND TRANSFER APPROVAL PAGE Approver as the name implies, simply approves verified transactions. Fund transfers verified by the verifier is approved. Details of such transactions can be viewed and the status of the can be either rejected or accepted.

29 APPROVER: PENDING BILLS PAYMENT PAGE The specific bill payment that needs urgent attention, can be searched for and approved. Select view details to confirm Status of payment

30 APPROVER: BILL OVERVIEW PAGE After selecting view details. The bill/transfer overview pops up, And the general info. of the bills/transfer Is provided. Click on change status to move to The final approval stage.

31 APPROVER: CONFIRMATION OF PAYMENT STATUS The final approval stage, involves inputting your OTP from your token and either Reject or approve your Transaction, which flows to the authorizer.

32 APPROVER: PENDING TRANSACTION PAGE All pending transactions can be easily traced, via viewing pending transactions. Details are provided as shown, which tells how long the transaction has been pending, amount involved and much more

33 AUTHORIZER

34 AUTHORIZER CIBS FRONT PAGE

35 AUTHORIZER: MY MENU PAGE

36 AUTHORIZER: PENDING FUND TRANSFER APPROVAL Authorizer as the name implies, simply authorizes all approved transactions. Details of such transactions can be viewed and the status of the can be either rejected or accepted.

37 AUTHORIZER: PENDING BILLS PAYMENT The specific bill payment that needs urgent attention, can be searched for and authorized. Select view details to confirm Status of payment

38 AUTHORIZER: BILL OVERVIEW After selecting view details. The bill/transfer overview pops up, And the general info. of the bills/transfer Is provided. Click on change status to move to The final authorization stage.

39 AUTHORIZER: CONFIRMATION OF PAYMENT STATUS The final authorization stage, involves inputting your OTP from your token and either Reject or approve your Transaction, which finalizes your transfer.

40 AUTHORIZER: PENDING TRANSCATION PAGE All pending transactions can be easily traced, via viewing pending transactions. Details are provided as shown, which tells how long the transaction has been pending, amount involved and much more

41 Thank You