Who are We? How to reach us?

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1 Who are We? Cloud IT Limited is a company specialized in custom software development, web design, Internet/ Intranet applications and consulting services. The company has potential and experience in development of complex solutions for its customers- implementation of concepts for data security, corporate and virtual private networks, databases and software development. We create modern software products for business management, based on Client/Server and Internet/Intranet technology solutions in accordance with the leading world standards in the field of IT. Cloud IT Limited is not just a company, we share homely bonding with our clients. How to reach us? Cloud IT Limited. House no: 5,Road no: 8/A, Nikunja-1 Khilkhet, Dhaka-1229 Phone no: Address: info@clouditbd.com TIN Number:

2 Organogram: Board of Director Managing Director Chairman Head of Software Development Head of Network installation and configuration Accounts and Finance Head of Training HR Department Sale and Marketing Head of Consulting Head of Customer and Technical Support

3 Resource Team: SL. No. 01 Md. Safayat Jahan Name Designation Education Experience (year) Chief Web Developer or Programmer and Trainer 02 Sahadat Hossain Senior Software Eng. 03 Md. Gazi Gias Uddin Bijon Ahmed Senior Software Eng. 04 Saleh Ahmed Sr. Software Developer 05 Sifati Farhana Mitu Jr. Software Developer 06 Solaiman Sikder S. Software Eng. 07 Rezwan Rashid Jr. Developer 08 Mr. Jasim Uddin Developer 09 Yousuf Sarkae 10 Kishor Kumar 11 Bidhan Chandra 12 Juel Khan Senior Sales Executive Senior Sales Executive Accounts Manager Accounts

4 What Do We Do? Quite simply: we write code. However, unlike most software companies, we realize that's only part of the job. We don't just write code We develop professional software. This is why our clients choose Cloud. Many companies can find programmers to generate code. However, few have the experience to produce professional quality software. Our ability to develop code is only the beginning of our capabilities. Being a custom firm, Cloud is able to provide our clients with a variety of services. A few of the services available from Cloud include: Micro Finance and Micro Insurance Software Solutions Web Solutions Information systems Software ERP CRM HRM Mobile applications Consultancy Graphics and Multimedia Solutions Technical Documentation and Training Services Technology around us is changing every moment, right now when you are reading this article some certain technology has been changed. Each and every one wishes their product to be created using the latest technology. Cloud assures the clients about the product technology.

5 Our Mission Cloud IT Limited s mission is to enhance the business operation of its clients by developing and/or implementing premium IT products and services. Cloud IT Limited s mission includes: 1. Providing high quality software development services, professional consulting and development that would improve our customers operations; 2. Making access to information easier and securer (Enterprise Business); 3. Improving communication and data exchange (Business to Business); 4. Providing our customers with a Value for Money and 5. Providing our employees with meaningful work and advancement opportunities.

6 Our Vision Cloud IT Limited has a well defined strategy to gain the topmost software and IT service provider in Bangladesh. And the next mission is to achieve the top most position in the world. The basic priority of Cloud is to provide our clients the utmost quality full product. We believe Quality Comes first, Profit is a logical sequence. With our effort and sincerity its our goal to do better than us.

7 Languages, Platforms, and Tools Advantage of providing custom services is that Cloud s consultants have gained extensive experience with a wide variety of languages, platforms, and tools during the course of our projects. In addition, Cloud s consultants have become experts at adjusting quickly when faced with new development environments. We are able to rapidly come up to speed on existing projects. The following lists just a few of the languages, platforms, and tools with which we have experience: General Languages: C#, C++, C, Assembly, Lisp, Skill, Pascal, FORTRAN, COBOL, Perl, Python, Swig, shell scripting, and more Web Technologies: PHP,.NET, XML, HTML, CGI, Java, JSP, J2EE, J2ME, ASP, VBS, CSS, Java Script, Web Servers, Mail Servers, Firewalls, Apache, Qmail, Tomcat, and more Frameworks: CRMs, SAPs, Visual Basic, Visual Foxpro, PowerBuilder and more Platforms: Windows 10, 8.1,7, XP ( back to 2.x),Vista, Unix (Linux, HP-UX, Solaris, SunOS) Database Engines& APIs: ODBC, JDBC, SQL, Oracle, Access, Paradox, mysql, PostgreSql and more. Tools & Methodologies: Microsoft MFC, ATL/COM, DDE, OLE, DLL, VBXs, OCXs, USB, RS-232 and more Networking: Wireless, VOIP, Telephony, LANs/WANs, TCP/IP, Windows Networking, Novell; DNS, NIS, VPNs, VNC and more

8 Solution Approach Cloud follows different strategies for different types of problems. But a basic solution approach is followed. In case of software development, Software Development Life Cycle (SDLC) is strictly followed. Another important part of our solution approach is Testing. Testing is performed in all three phases of SDLC. The common approach by Cloud is: Cloud believes every phase of SDLC is equally important and closely related to each other; in most of the cases they are inter dependent.

9 Communication: Communication is the first phase of SDLC and considered to be the most important phase. Usually on a contracted job there two parties are present: the service provider and the service receiver; the client. In most of the cases the cause of a project failure is communication gap. The service provider couldn t understand the client s need or the requirements were poorly described. Sometimes client is not sure about what actually they want. A dilemma is persistent between what they want and what they need. However the only way to overcome these problem is to communicate in the right way. Requirement Gathering: This step onwards the software development team works to carry on the project. The team holds discussions with various stakeholders from problem domain and tries to bring out as much information as possible on their requirements. The requirements are contemplated and segregated into user requirements, system requirements and functional requirements. The requirements are collected using a number of practices as given - studying the existing or obsolete system and software, conducting interviews of users and developers, referring to the database or collecting answers from the questionnaires. System Analysis: At this step the developers decide a roadmap of their plan and try to bring up the best software model suitable for the project. System analysis includes Understanding of software product limitations, learning system related problems or changes to be done in existing systems beforehand, identifying and addressing the impact of project on organization and personnel etc. The project team analyzes the scope of the project and plans the schedule and resources accordingly.

10 Software Design: Next step is to bring down whole knowledge of requirements and analysis on the desk and design the software product. The inputs from users and information gathered in requirement gathering phase are the inputs of this step. The output of this step comes in the form of two designs; logical design and physical design. Engineers produce meta-data and data dictionaries, logical diagrams, data-flow diagrams and in some cases pseudo codes. Coding: This step is also known as programming phase. The implementation of software design starts in terms of writing program code in the suitable programming language and developing error-free executable programs efficiently. Testing: An estimate says that 50% of whole software development process should be tested. Errors may ruin the software from critical level to its own removal. Software testing is done while coding by the developers and thorough testing is conducted by testing experts at various levels of code such as module testing, program testing, product testing, in-house testing and testing the product at user s end. Early discovery of errors and their remedy is the key to reliable software. Integration: Software may need to be integrated with the libraries, databases and other program(s). This stage of SDLC is involved in the integration of software with outer world entities. Implementation: This means installing the software on user machines. At times, software needs post-installation configurations at user end. Software is tested for portability and adaptability and integration related issues are solved during implementation.

11 Operation and Maintenance: This phase confirms the software operation in terms of more efficiency and less errors. If required, the users are trained on, or aided with the documentation on how to operate the software and how to keep the software operational. The software is maintained timely by updating the code according to the changes taking place in user end environment or technology. This phase may face challenges from hidden bugs and real-world unidentified problems. Disposition: As time elapses, the software may decline on the performance front. It may go completely obsolete or may need intense upgradation. Hence a pressing need to eliminate a major portion of the system arises. This phase includes archiving data and required software components, closing down the system, planning disposition activity and terminating system at appropriate end-ofsystem time. Testing and Quality Assurance: Cloud believes in quality more than anything. All the software solutions developed undergo following cycle of testing: Requirements Analysis: Testing begins in the requirements phase of the software development life cycle. Design Analysis: During the design phase, testers work with developers in determining what aspects of a design are testable and under what parameter those tests work.

12 Test Planning: Test Strategy, Test Plan(s), and Test Bed creation. Test Development: Test Procedures, Test Scenarios, and Test Cases & Test Scripts to use in testing software. Test Execution: Testers execute the software based on the plans and tests and report any errors found to the development team. Test Reporting: Once testing is completed, testers generate metrics and make final reports on their test effort and whether or not the software tested is ready for release. Retesting the Defects

13 Micro Finance & Micro Insurance Software Solutions Cloud is one of the most skilled micro finance software solution provider in the country. Cloud provides advanced services in Micro Finance Software solutions of all types. There are unlimited numbers of savings products that can be managed through the software which can be associated with any type of customer. Current account can be managed, with or without interests. Microfinance Software Company has participated in the mission through developing Software is more effective and efficient money management software for these Microfinance companies are trying their best to offer these Villages and Rural Areas Peoples. Microfinance Software's innovative design is flexible, user friendly and features a very high level automation. This gives the excellent customer service and operates very efficiently with a minimum number of staff. It is a web-based, module-driven, system specifically for Microfinance software companies. It is powered by modules and reports which facilitate and monitor group transactions but also take considerations of transactions by individual customers. Micro Finance Software Features: Product Management Collection Officer Management User Management Insurance Management Member Registration Loan Processing Loan Disbursement Loan Recovery Financial Accounting Fund Management for HO Fund Management for Branch

14 Web Solutions We offer you a wide array of IT based services regarding web 2.0 development intranet applications. We provide complete and comprehensive solution for all phases including designing, developing, deploying and maintaining of website and software. Being a full-service company, we can provide the clients a comprehensive idea of the Web and how it works. We aim to transform your vision into reality as a technical partner of yours. During our web or software development phase, we focus on designing high impact, user-friendly and functional web applications which will enhance your company s image and customer retention as well as sales. In the market of business technology, we give you the guarantee of tailor build corporate solutions to build your reputation as a leader in the competitive market. We can provide the customers the most effective solutions through: Website Development Web Application Development Web Promotion E-commerce Website Development The Internet is a great tool today to make yourself heard in the crowd. If you have a business or a words that needs to be spread across the world, and website is the most essential thing you need. Our company understand this need and provide an outstanding support with an affordable cost so that client from every aspect can enjoy our service. We provide support form static website to dynamic website based on client's need and budget. Web Application Development Today the world is more connected than any time before. For that building a robust scalable and secure application hold a greater importance. Our company take care of these aspects so that clients don t have to worry. We suggest the right tools to develop web app that suits better for clients need and always have an open mind to take suggestions from the clients also. Mainly we focus on developing web apps with java, python and ruby programming language but we are flexible with other language too. We have better knowledge and support for every major DBMS.

15 Web Promotion With our creative promotional techniques, we can promote your website to achieve more traffic, leads and value that you can t expect ever before. We work to enlist your website address in world s most popular Internet Directories as they can affect your ranking in various search engines with sending you enough amount of traffic. For instance, we can use marketing for you to promote your online shop to potential buyers who are interested in your product but not yet exposed to this way of purchasing through online. E-commerce Service We offer you e-commerce services which are customized to use as package software. Such service enables our client s e-business in growth of sales both in local and global market. We have post sales services, well-planned business structure, secured and customer friendly website services and ever active management team that can increase the chance of getting maximum output from your investment.

16 Information systems Software This is the era of Information. Each and every operation creates thousands of data. And those data cumulatively are considered as information. Cloud offers the clients best quality of information system software, which includes : knowledge base Big data management Information knowledge system management. ERP We offer customized low cost solutions to industries based on open standards, contemporary technologies and maintenance support. While incorporating the best of business practices, we do take special care of the customer requirements. ERP Solutions include the development of software in a distributed model, with some phases of the project being conducted onsite and others being conducted offshore. Each phase is uniquely defined and executed. After unit, and system testing the product is then sent to the client for acceptance testing. We have satisfied customers find the solutions user friendly, flexible and comprehensive.

17 CRM CRM Software (or Customer Relationship Management Software) is a software category that includes applications which help businesses build strong relationships with their customers, boost conversations, and improve revenue rates based on customer data coming from multiple interaction channels (phone calls, website visits, social interactions, and so on). Cloud IT Limited is one of the most skill full CRM software developer in the country. The overall features of CRM are as follows: customer data customer interaction access business information automate sales track leads contracts marketing customer support clients and contacts support vendor / partner relationships employees knowledge and training assets or resources Those features can be customized as per client requirements.

18 HRM Human Resource Management software has been very popular now a days. With the change of technology using HRM software in any business has become essential. Could IT Limited has expert teams making customized HRM software. The basic features a HRM software has: Employee data management Job opening management Applicants management Employee training data management Benefit management Documents management Project Tracking Access from tablet or smartphone device Company information and data management Setup password protection for your database HR manager reminder Employee login to their own page and input/update their own data Employee termination process Those features can be customized as per client requirements.

19 Mobile Application Development Today is the era of smart phones. There are many smartphone users than personal computer. For this reason most of the companies want their services to expand on the world of smartphones. Our company provides a great support for smart phone application. We support most of the major platform unlike other who have support for one or two platform. Our company has published handsome number of mobile application on play store and app store and there are also some In house products prohibited for general public use. We have highly experienced mobile platform developer who are always ready to fulfill your mobile application requirements. Mobile Apps Development Service: IOS (IPhone/IPad) Android Windows Mobile

20 Consultancy Consulting is the integrated part of our services with expertise in custom programming, clientserver database design and implementation, and web development. We specialize in designing and implementing cost-effective, creative information solutions to complex business problems. We have provided are services to finance institutions, health care sector, government sector and manufacturing environment. We pay full attention to customers, doesn t matter theirs is Five page web site or fully fledged ERP to be designed. And we take proud in the fact that customers right from the inception have continuously added to our friends list. Most of our customers are brought to us through our satisfied users. Our vast pool of technically qualified and managerial manpower is well supported by excellent infrastructure and knowledge management facilities to deliver the client time bound, qualitative and cost effective solution meeting the global standards..

21 Graphics and Multimedia Solutions Each Client is different with his own ideology and vision, so should be his designs. Service includes: Logos Brochures Advertisements Corporate Profile Presentation Product Catalogue Training/ Tutorials Presentation 2D-3D Animation and Walkthrough

22 Technical Documentation & Training Services Cloud s consultants have developed numerous user manuals, reference guides, and introductory training materials to accompany our custom software over the years. This experience has provided us with the ability to quickly generate production quality documents. Rather than hiring technical writers (who are often unfamiliar with the underlying technology) to extract information from developers, many of our clients simply have Cloud develop the supporting materials. Cloud consultants have become so good at this in fact, that many clients have engaged Cloud for the sole purpose of creating technical documentation and complete training programs

23 Rates and Billing Cloud IT Limited has two general methods of payment for its services: fixed cost and hourly. Fixed Cost: Fixed cost is used primarily when there is a clearly defined project. For example, the goals, tasks, and scope of the project are well defined. This method is often used for our application development efforts in the Windows environment. The end project cost is directly proportional to the complexity and scale of the application and are negotiated on a project-by-project basis. Hourly : The hourly method is used when these items are less clear. For example, on an R&D project, or when it is not practical to thoroughly define a project up-front due to time limitations or lack of information. This method is more common in the EDA industry. Hourly rates vary based on type of work, the experience level of the person performing the work, and the length of the engagement. Engagement terms are generally: Individual hourly, 3 months, 6 months, and 12 months, with rates decreasing for longer term engagements. Maximize Value: Cloud s rates are structured to maximize the value for our clients. Rates are scaled according to the type of work done and the experience of the individual doing the work. Cloud staffs projects with the proper combination of team members to maximize the return for the customer thus saving them time and money.

24 Billing and Payment: Cloud s standard billing practice is to invoice semi-monthly with payment due within two weeks of the invoice date. This practice is used on all hourly contracts unless a separate payment arrangement has been negotiated. Billing terms on fixed price contracts is always defined within the project's contract. These terms generally reflect a percentage up-front, a percentage upon completion of a significant milestone, a percentage upon delivery, and a percentage as a retainer until final acceptance by the client. Conclusion From our experience we are confident to provide the best practice solution, service.

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