Guided. Digital. T-Systems Multimedia Solutions

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1 Guided. Digital. T-Systems Multimedia Solutions

2 Digitalization and networking are changing our life, our society, our companies. New business models are appearing. New methods of communication and collaboration are becoming established. This evolution is generating major opportunities, but also challenges. We can guide you through the world of digital business. Guided. Digital. The Digital Transformation Our life in flux

3 80% By 2020, industry will have digitalized 80 percent of added value. When product development and logistics are networked, your production is flexible, customized and inexpensive. Industrie 4.0 Networked processes, machines and services

4 300 million VR headsets are expected to be sold worldwide by The real world with digital information support your workforce while reducing error rates during maintenance. Augmented, virtual and assistant reality Virtual support

5 85 percent of online shoppers begin their purchase on one device and end it on another. No-line commerce is becoming the goal to bring your products and customers together via the shortest route. Unlimited shopping experiences Any channel

6 A 10-percent gain in customer satisfaction results in 2 to 3 percent more sales. Customer centricity is not yet a reality. Give your customer an excellent and personalized experience. Fast, mobile, flexible. Make friends customer loyalty through excellent service

7 By 2021, 30 percent of large companies will be using smart machines. Robots are not only being used in industry but also in customer service. Make use of artificial intelligence to make service and production intelligent. The robots are coming Use artificial intelligence

8 25% Using social technologies can increase knowledge workers productivity by up to 25 percent. Working together in networks, sharing ideas and knowledge this is how you can optimize workflows, reduce communication costs and become more competitive. Profit from sharing Collaboration is the norm

9 In August 2013, a system failure of just five minutes cost Google over $ 500,000. A high-performance, dynamic IT management system so that your business-critical applications are always available, even in extreme situations. Top performance Effective IT management

10 Losses caused by cybercrime are estimated to be 500 billion per annum. Protect the things connected to the Internet, too, and directly integrate security for digital applications, infrastructures and data sharing. No compromises Protect yourself and your ideas

11 Everything from a single source Bespoke solutions

12 Predictive Maintenance For trains Benefits Preventive maintenance for trains using data mining software Access all the information required on the mobile device Fast, intuitive maintenance reduces faults Lower maintenance costs

13 Smart Control Everything is networked Benefits Minimize downtime and extend the service life of industrial door systems Identify and analyze potential fault factors at an early stage Efficient customer care and guidance from on-site technicians

14 Augmented reality and maintenance Minimize maintenance complexity Benefits Minimize maintenance errors Reduce ground time spent on maintenance Make maintenance more efficient Cut inspection costs Additional information and advice in real time

15 Schmitz Cargobull Telematics Logistics with a system Benefits Optimized transport chains, transparent transport processes Plan and utilize vehicle fleets efficiently New business model with trailer sharing Functionalities create USP visa-vis competitors

16 Tobaccoland Know when, where, what and who Benefits Position a drinks-and-snacks machine perfectly based on visitor flow analysis Advertising and marketing measures aimed at specific individuals and target groups Use an app for cashless payments A round customer journey that impresses across every shopping world

17 Telekom Deutschland GmbH Telekom Help Community Benefits Customers help customers approach for private and business customers with resolution rate of over 35% Long-term positioning of the Internet as service channel Create synergies on customer side and for internal processes

18 Benefits Understand and create new business models from platforms Identify new growth areas Draw up new business models Derive a growth strategy Learn a methodology for developing the platform business model in a structured way Prisma European Capacity Platform GmbH Digital Transformation Consulting

19 ENSO Energie Sachsen OST AG Security Check Benefits Detect vulnerabilities in various web applications Assess application security levels Document the vulnerabilities found and potential attack scenarios Derive measures and recommended actions to independently optimize security

20 Benefits Customer focus across every area in the company Digital strategy that can be implemented Methodological support, from formulating the digital strategy through implementation to scaling Methodical implementation in every phase of the transformation Look outside the box Digital Transformation Be strategic in every area

21 Talent and success Satisfied customers, strong partners

22 T-Systems Multimedia Solutions Talented and successful Digital business: for 23 years Our overall customer satisfaction 2017: 96.9% Workforce: around 1,900 digital natives, experts, lateral thinkers, project enthusiasts, consultants, developers, nerds, controllers, managers, salespeople, corporate gurus, testers and innovators 97% Working style: agile, flexible, professional, reliable, digital Customer projects in 2017: 2,782 Revenue in 2017: 173 million Average age: 35 Hours worked on customer projects 2017: 1,325,345 open T-Systems Multimedia Solutions company presentation 7/23/

23 How we are different. Ahead of the competition Technologyindependent advice, strong partners We use and understand what we sell. Everything from a single source: from backend to frontend We love complex projects Zero distance with 7 locations Berlin Bonn Dresden Hamburg Jena Munich Stuttgart Highly-secure networks and data centers belonging to Deutsche Telekom AG Certified processes and accredited test center 24/7 service with a named point of contact open T-Systems Multimedia Solutions company presentation 7/23/

24 A major provider like T-Systems Multimedia Solutions is better able to master the huge, and ever-increasing, complexity than small agencies. Marcel Kujat Director Internet & Intranet Applications, Zeiss AG In my opinion, T-Systems Multimedia Solutions is very well-placed to satisfy the greater demands on web application management providers in the digital age. André Berthold Head of Technology & Development, ARD Online/ARD.de Together with T-Systems Multimedia Solutions, we succeeded in rolling out the new sites in 17 countries in just six months. I've never encountered that speed on any other project. Martin Gaubitz Project Manager, J. Schmalz GmbH What our customers say

25 References Speak for themselves open T-Systems Multimedia Solutions company presentation 7/23/

26 Network Strong partnerships open T-Systems Multimedia Solutions company presentation 7/23/

27 Awards Convincing arguments open T-Systems Multimedia Solutions company presentation 7/23/

28 T-Systems Multimedia Solutions GmbH Riesaer Strasse 5 D Dresden Tel.: Fax: frage@t-systems-mms.com Internet: We're here for you. So that you can take the odd break.