AMI Program Phase I. Using Data Smartly. Smart Metering West Coast San Francisco

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1 AMI Program Phase I Using Data Smartly Smart Metering West Coast San Francisco September 28, 2006

2 Understanding the Need Empower customers to manage their energy costs and provide new services through smart technology Create lasting customer value through cost effective advanced metering technology solutions Supporting SCE s strategy of modernizing our infrastructure with smart technologies toward an intelligent grid 2

3 SCE AMI System Design Objectives AMI Program Anticipates Longer Term Policy Objectives & Business Needs System is designed to securely support customer energy choices TOU/CPP rates 2008 T24 PCT Solar metering Service automation PlugIn Hybrids 2011 T24 Ballasts RTP rates Smart appliances Home automation Cyber security System s open and flexible design is based on industry reference design principles (DOE s Gridwise Architecture, EPRI s Intelligrid, OpenAMI and UtilityAMI) Clean sheet requirements developed over the past 8 months have been vetted against vendor product development plans and costbenefit tradeoff. Functional requirements for meter, telecom and Meter Data Management System have been published. 3

4 Using AMI Smartly Billing & Customer Service Customer Interface Delivery Energy Procurement Field Services / System Recovery Installation & Maintenance Multiple clients read demand and energy data automatically from customer premises Customer reduces demand in response to pricing event Distribution operator curtails customer load for grid management Realtime operations curtails (or limits) load for economic dispatch (ES&M) AMI system recovers after power outage, communications or equipment failure Utility installs, provision and configure the AMI system Utility remotely limits or connects/ disconnects customer Customer reads recent energy usage and cost at site Distribution operators optimize network based on data collected by the AMI system Utility procures energy and settles wholesale transactions using data from the AMI system Utility maintains the AMI system over its entire lifecycle Utility detects tampering or theft at customer site Customer uses prepayment services Customer provides distributed generation Utility upgrades AMI system to address future requirements Meter reading for gas & water utilities Multiple clients use the AMI system to read data from devices at customer site Distribution operator locates outage using AMI data and restores service SCE identified 99 various uses for an AMI system building on this framework 4

5 AMI Strategic Integration Customer Strategy Refine Advanced Metering Infrastructure Deliver Customer Relationship Align Improving the Customer Experience Enterprise Resource Planning Process Technology People T&D Operational & Engineering Applications 5

6 The Customer Experience Will Transform Empowering customers to manage their energy costs In depth information readily available and accessible through multiple channels Enhancing customer choice mass customized, tailored solutions More choice in pricing and more tools to tailor services and rate plans Fostering product and service innovation Quantum leap in functionality enables new ways to reach and serve the customer Improving the overall customer experience More accurate metering and billing, more responsive call handling, greater system reliability Optimizing delivery channels, service approaches Expanded information about the customer s experience available to call center, billing and marketing 6

7 Enterprise Business Enhancements Manage Distributed Resources Economic dispatch of load resources Dispatch of load for grid management Intelligent net metering Management of distributed energy resources Operational Efficiencies Field communication links to distribution Revenue cycle improvements Situational data in near realtime Wholesale retail markets integration Built with the Future in Mind Upgradeable Wide Area and Home Area Network communications Leverage open architecture principles in system design Security provisions to meet future challenges 7

8 System Design Goals Develop requirements that anticipate customer needs and support policy objectives through 2012 Develop an architecture framework leveraging leading industry methodologies and principles that support SCE s AMI solution as a strategic platform to enhance customer service and grid reliability Select designs and technologies that mitigate the risk of rapid technology and functional obsolescence 8