We Make. it Happen! We are all about. service and fulfillment! WHO IS COOK SECURITY GROUP?

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3 WHO IS COOK SECURITY GROUP? We are all about We Make service and fulfillment! it Happen! How? We utilize Remote Technologies to quickly fix your equipment! We have a massive tech footprint- when you need onsite help!

4 THE KEY DIFFERENTIATORS 30 Day Out No Penalty Agreement Bundle Services & Save Custom Invoicing SOC 2 Type II Superior Technology Experts in each Business line National Coverage Access to the Cook Command Center NO Proprietary Systems Fastest response time

5 Command Center Premier Services & Certified Technicians Command Center Premier Services with VAR (Valued Added Reseller) & Certified Cook Subcontractors Coverage Area

6 JUST ASK OUR REFERENCES 300+ FI s & 15,000+ Branches

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8 COOK COMMAND CENTER

9 Why Cook Command Center? INTERFACE View and manage all your equipment from one secure centralized interface. Anytime, Anywhere, Any Device INFORMATION Access service history, preventative maintenance, & survey information. View Real Time Status and Electronic Journals with RemoteView ATM. INTERACT Request service for fastest response times. User friendly Case Management makes it easy interact with law enforcement.

10 COOK COMMAND CENTER DASHBOARD Seamlessly combining multiple systems and data together Service & PM ATM Video Transaction Integration Case Management

11 CHANNEL CENTRIC MIDDLEWARE PLATFORM Interested in customizing your own version of Command Center?

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14 REMOTEVIEW MANAGED SERVICES ATM/ITM Surveillance Resolve 67% of issues remotely in 60 minutes or less Security, Application Control Electronic Journals Proactive monitoring of your video systems Remote service & resolution Windows & Application patches Compliance Backup Alarm View all panels & zones Manage call downs, pin codes Access Control Credential Management Add/Delete Users Immediately

15 REMOTEVIEW CASE MANAGEMENT COOK COMMAND CENTER S CASE MANAGEMENT MODULE: Cook s Case Management allows you to upload your surveillance video (fraud, robbery, skimming, jackpotting) to a centralized web interface and share internally or externally with law enforcement with one click.

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17 REMOTEVIEW ALARM & ACCESS CONTROL Manage Alarm & Access Control Add & delete users as needed Update emergency notification lists Request activation and de-activation of badges/fobs Request alarm codes, pin numbers, reports View your live alarm activity anytime from a secure web portal on any device Online access or let us manage it for you

18 NETWORK OPERATION CENTER HOURS OF OPERATION 5AM - 10PM M-F 7AM 10PM S-S SLA 30 MINUTE RESPOND 60 MINUTE RESOLVE

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20 VIDEO SURVEILLANCE as a SERVICE (VSaaS)

21 REMOTEVIEW SURVEILLANCE VIDEO SURVEILLANCE AS A SERVICE (VSaaS) Managed Monitored Maintained Daily patch updates to protect against cyber threats Move from CapEx to OpEx All Inclusive Parts & Labor Find the perfect surveillance software for your needs Non-proprietary, high quality hardware Remote monitoring, fixes for maximum uptime

22 REMOTEVIEW SURVEILLANCE VIDEO SURVEILLANCE AS A SERVICE (VSAAS) TRADITIONAL BASIC Also Available: All-inclusive hardware coverage includes all parts and labor, plus one annual Preventative Maintenance (PM).

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24 SUSPICIOUS ACTIVITY NOTIFICATION

25 SUSPICIOUS ACTIVITY NOTIFICATION (SAN) Detect skimming, jackpotting and other threats at your ATM in real-time! SAN Smart Camera Catch criminals in the act by cross referencing camera analytics and electronic journal activity. SAN Dispenser Shutdown Customize thresholds to disable dispenser when threats are detected & defend against jackpotting. SAN Bluetooth & Wireless Detection Detects foreign Bluetooth signal and notifies based on thresholds. Coming Soon *SAN Patent Pending

26 FRAUD DECTECTION ENGINE (FDE) Fraud is a huge issue with ATMs and Financial Institutions in general. Some institutions choose not to upgrade to EMV, planning on replacing the ATMs long term. However, this left a gap of vulnerability for a non- EMV compliant ATMs. The solution: Fraud Detection Engine (FDE). This solution is and an add-on to Cook s Suspicious Activity Notification (SAN) but even simpler. Collect By using the Electronic Journal from the RemoteView platform, all the EJ information is uploaded to Detect the Cook Command Center within seconds of a transaction happening at the ATM. We then apply monitoring sets- that are customizable to the transaction database. This fraud detection engine then runs against each ATMs transaction database to look for fraudulent activity. Remediate We then apply monitoring sets- that are customizable to the transaction database. This fraud detection engine then runs against each ATMs transaction database to look for fraudulent activity. *SAN Patent Pending

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28 ALARM, VIDEO, ACCESS CONTROL & KEY MANAGEMENT

29 ALARM, VIDEO, ACCESS CONTROL, KEY MANAGEMENT Cook Security Group will help design and install your entire security system and you can outsource the maintenance and management. Alarm Systems, Alarm Monitoring, & Managed Services (DMP, Bosch) Online interface to manage PIN codes, notification lists, open/close reports & more Video Surveillance Systems & Managed Services (Verint, Video Insight, 3VR, Milestone, Exacq, March) Traditional DVR or Video Surveillance as a Service (VSaaS) Full line of video software and HD camera options Outsource management of entire system SOC 2 Type II Certification Access Control Systems & Managed Services (Lenel, AMAG, Avigilon, Traka, RS2) Outsource badge/key fob management, key management, reporting & more All-Inclusive Service Agreement on any & all of the above. All parts and labor included.

30 ALL CLEAR SYSTEM Cook has partnered with All Clear Systems to revolutionize the manual open and closing procedures. Per the Bank Protection Act, your institution is responsible to ensure your employees safety. This technology dramatically increases employee safety, reduces risk & liability, and serves as a detailed audit for all employees. Benefits include: Employee Safety Reduces Risk Liability Super User Friendly Real-time Detailed Audit Reduce False Alarms Streamline FTE PROTECT YOUR EMPLOYEES

31 TRAKA SOLUTIONS FOR RETAIL BANKING Traka is a world leader in asset management technology, utilizing key management solutions and electronic lockers to manage and control access to your most important assets. Traka's solutions help support retail banking operations. You can automate your key management and critical processes while retaining a complete audit trail. Other key benefits include the ability to: Protect your property, facilities, vehicles, and equipment Reduce the cost of carelessness, accidental damage, and theft Increase efficiency and productivity- improve operating margins Encourage your people to take greater responsibility for the resources they use Maximize security and Health & Safety compliance

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33 SAFES, VAULTS, DRIVE-UPS, & LOCK WORK

34 PHYSICAL SECURITY & HEAVY EQUIPTMENT Cook Security Group will help you design and install any of the below and you can outsource all maintenance and management. Drive up & Pneumatic Tube Systems (Hamilton Safe, Kaba Mas, Fortis) Vaults, Safes, Night Drops, Under Counter Steel, Safe Deposit Boxes Lock work/management, Drillings, Combo changes, Key cutting Kaba Mas electronic lock management All-Inclusive Service Agreement on any & all of the above. All parts and labor included.

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36 BRANCH WIFI NETWORK

37 BRANCH WIFI NETWORK Cook Security Group installs, configures, and maintains a public Wi-Fi internet for your branch locations. The Wi-Fi will allow guests & employees located inside the branch to access the internet over Wi-Fi without compromising security. To comply with current financial guidelines, we will provide a completely segregated Wi-Fi network with restricted internet access. DIFFERENTIATORS: Eliminate Bandwidth issues Separate connection NOT on internal network CyberSecurity Protected SOC 2 Type II

38 BRANCH WIFI NETWORK Providing the best signal strength, WAPs will be installed in the lobby areas of each branch. Each WAP can support 1,500-2,000 square feet of wireless connectivity Branded Splash Page Redirect users to a web page with terms & conditions branded with your institution. Redirect On sign-in, redirect users to a your web page. Scheduled Time Restrictions Example turn Wi-Fi on at 8 am & off at 6 PM. Analytics & Reporting On-demand & scheduled reporting. QOS Ability to provide QOS prioritization for sites (your Website, Mobile Banking etc) Layer 7 Application-layer filtering

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40 MOBILE AND ONLINE BANKING

41 MOBILE AND ONLINE Mobile apps matter, what is your app rating? What is the app rating of your competitors? By % of all consumers will have mobile banking Digital Insight is the highest rated app on the market Considering a branching strategy, Mobile has to be a key part of that since phones are an extension of the branch today.

42 Imagine having your branch in the palm of your consumer s hands... that s POPin. Use POPin s Video Collaboration to provide personal & highly-engaging sales & service video opportunities on mobile, web, and branch channels. Close more loans more often!

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44 TELLER CASH AUTOMATION

45 WHY TELLER CASH AUTOMATION? Cook Security Group will help assess, install, service and manage all your Teller Cash Automation needs. Increases cash management efficiencies/elimination of dual control Increased Security FTE reduction, increase operational efficiencies Frees up tellers allowing for cross selling and customer service Enhances universal banker modeling/open branch design

46 WHY ARCA TCRs? Cook Security Group will help assess, install, service and manage all your Teller Cash Automation needs. Extensive resources such as process mapping and ROI studies Scalable modular solutions. Field upgradeable capacity Integrated and certified on nearly all teller applications Single, dual and self serve options Focused solely on cash automation All-inclusive service agreement on any & all of the above All parts and labor included

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48 ATM ITM

49 INTERACTIVE TELLER (ITM) Easily expand branch footprint GROW REVENUE Differentiate from competition Through extended teller hours Lower transactions costs REDUCE COST UNLOCK CONSUMER EXPERIENCE Reduce transaction times Improve customer satisfaction in drive-up s ITMs help you shift your branch focus from transactional, to sales and advisory to drive profitable growth Increase revenue, lower operational costs

50 NEW SELFSERV 80 SERIES ATM BY NCR Added customized LED lighting allows you to customize your machines 5 th cassette adds more capacity and reduces CIT trips for cash handling 19in touch screen allows you to pinch and zoom Windows 10 Ready!

51 FULL LINE OF ATM ITM SERVICE 1 st Line and 2 nd Line All-Inclusive Service Agreements on ITM ATM RemoteView ATM Managed Services are agnostic and work on all major brands Suspicious Activity Notification (SAN) including Skimming & Jackpotting

52 ITM PROFESSIONAL SERVICES ITM Server Hosting Consulting Training Application Development

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54 CYBERSECURITY COMPLIANCE, & RISK CONSULTING

55 CYBERSECURITY & RISK ASSESSMENT / CONSULTING Cook Security Group can help assess, design, maintain, & manage all of your cybersecurity needs. Phish Threat Testing Security Awareness Training Encryption & Firewall Management End Point Security & Ransomware Protection Patch Management (Windows and 3 rd Party) Secure Wireless Mobile Device Management External Penetration Testing Internal and External Vulnerability Assessments Backup & Recovery Security Information and Event Management (SIEM) Log Monitoring and Reporting

56 RISK ASSESSMENT / CONSULTING Risk Assessment Procedure and Policy Development Value Engineering Risk Modeling and Risk Model Development Workplace Violence Program Development Security Consulting Investigations Executive Protection Security Training

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