Life Cycle Management

Transcription

1 Life Cycle Management Web enabled Asset Management Slide 1

2 Today s Situation in a lot of process plants Shut-downs kill productivity Cost pressures Production capacity increases Additional requirements Continuous upgrades Slide 2 Maintenance crew under pressure Traceable changes

3 Introduction 10/06/2009 Slide 3

4 An open information platform Customer Standard operating procedures internal certificates Pictures Memos any other device related documents 3rd party service company (optional) Service reports Calibration reports Repair reports etc Internet Slide 4 Flow Pressure Level Temperature Analysis Product center Serial number Order code Manuals Certificates Purchase info Events: Production info Calibration info Repair info Sales center Maintenance reports Calibration reports Service reports Repair reports Inspection reports within maintenance or calibration contracts

5 Ask yourself How do you manage documentation? Do you have to follow international standards? Is traceability a topic? Do you have audits? Do you have an overview about the health of the installed base? Any experience with unplanned shutdowns? How do you plan maintenance activities? How much time do you need to find the right information about instrumentation? Slide 5

6 Closing the gap between Customer and Supplier Tools Customer side 3rd party Applications Slide 6 Products Services Customer operative needs Customer Asset Management Strategy

7 The Concept Engineering PORTAL Reorder Selection APPLICATOR Replacing spare parts Configuration Procurement Documentation management Order tracking Calibration Installation CONFIGURATOR Maintenance - planed - unplaned Setup Commissioning Spare parts management Operation Condition monitoring FIELDCARE Slide 7

8 Product Portfolio 10/06/2009 Slide 8

9 The products A unique range of internet based solutions, on site tools and services to support you along the life cycle of your plant. W@M Portal Web enabled asset management tool with 3rd party device integration, scheduling functions, product status information, spare part management and documentation management W@M Enterprise Same as W@M Portal but locally installed at customer or client/server based Slide 9

10 The Common Equipment Record: CER Many different databases (Product status, spare parts, certificates, etc.) Linked via 1 central database (Common equipment record) Made accessible via SAP NetWeaver technology SAP NetWeaver A portal gives the customer access to his device specific information W@M Portal Existing onsite tools can access our databases via Web Services FieldCare CompuCal SAP PM any Datastream/ Maximo Slide 10

11 Security We built on SAP NetWeaver technology Reliable and robust platform Open standards (JAVA, XML, WebServices ) Flexibility to cope with future requirements InfoServe is a certified SAP Hosting Partner Data centers in Weil am Rhein and Freiburg Profound SAP knowledge Proven backup and recovery procedures, every night High level of security, SSL 128bit encrypted Multi-level firewall concept or protection of Internet attacks Regular security audits conducted by independent persons Slide 11

12 Benefits Cost saving potential 10/06/2009 Slide 12

13 Percent of Total Equipment Costs Different phases, different costs, different requirements $ Labor exp. Equip. exp. t Information > Products 100 % 80 % CAPex* Opex** 60 % 40% 20% Initial Costs Maintenance & operation costs 0% Source: ARC Advisory Group Slide 13 * Capital expenditure ** Operational expenditure Total equipment Life-cycle

14 benefits Reduces time and money used for installed base management All information available ANYtime ANYwhere via Internet Retrospective view: Historical data saved Slide 14 can be connected to existing systems (e.g. SAP, IBM/Maximo, Infor/Datastream, etc)

15 Information at your fingertips Documentation User manuals, Technical information, Safety statements Manufacturer certificates and device attachments Safety, Calibration certificate, 3.1b Material certificate, parameter settings, viscosity/density certificate, original spec sheets Product status Software version, product condition in process, product availability at supplier, successor information Spare part information Spare part drawings, Device specific spare part lists Slide 15 Product history Calibration events, Service events, Maintenance

16 Integration into existing systems 10/06/2009 Slide 16

17 Integration into existing Maintenance Management Systems Many existing tools in the market Often empty shell / no information included Add value to existing tools Using web-services for information transfer Slide 17

18 SAP-PM link Integration based on link logic in SAP Integration can be done by (InfoServe) or by customers SAP specialists Costs: 1 man day Single logon Internet SAP-PM W@M portal Slide 18

19 Maximo 6 ES integration Single logon Maximo ES 6 Internet W@M portal Slide 19

20 Datastream 7i integration Single logon Infor EAM 7i Internet portal Slide 20

21 Portal: demonstration 10/06/2009 Slide 21

22 Portal: demonstration Click on the image Slide 22

23 Slide 23 The key performance indicators give you a quick overview of the criticality and maintainability of all assets in your installed base.

24 A wide range of information around all products is available and updated automatically. The data is maintained by but can be changed or completed by the customer. Data for other suppliers can also be imported and managed. Slide 24

25 Files like operating instructions, technical spec sheets, SOPs etc. can be attached to all assets. For instruments all documents are available automatically. Based on an instruments serial number even device specific documents such calibration certificates, material certificates or service reports are accessible. Slide 25

26 Slide 26 Under the spare part section you find all relevant spare parts fitting to a specific instruments. Several drawings are allowing quick identification of the right parts.

27 Portal Enterprise The Logbook allows you to keep track of the device s history. Here you find information about the production, shipment and service events performed by. But also your own service and calibration events are recorded here. Slide 27

28 Summary helps to optimize processes and to raise the device availability as well as the plant operation duration. The strength of lays in the efficient management of the installed base. Management of the entire installed base also across multiple plants or locations Around-the-clock availability and worldwide access Information from all life-cycle-phases available Easy integration of all measuring and control technology products Slide 28 Integration in existing Asset Management solutions Target: To reduce costs

29 Thank you! Questions? Slide 30