TechBlue Advanced Support
|
|
- Paulina Williamson
- 5 years ago
- Views:
Transcription
1 TechBlue Advanced Support Advanced Microsoft Support and Services Portfolio GSA Schedule 70: GS-35F-0588V
2 Allow your staff to focus on core IT business issues Streamlined issue resolution Formal Incident Management methodology Reduced risk of downtime and service interruption Reduced cost over traditional support models Proactive strategic and technical guidance Now more than ever, production systems require a blend of resources to proactively manage and reactively respond to challenges and opportunities inherent to operations. TechBlue provides a level of service designed for collaboration, guidance and support of mission-critical systems and solutions, including applications, databases and middleware. Advanced Microsoft Support Designed to reduce time and money, and to maximize the functionality, availability and scalability of critical systems, TechBlue Advanced Microsoft Support consists of four complimentary offerings: TechBlue Incident Management TechBlue Support Team TechBlue Solution Manager TechBlue Innovation Center Cloud-based research and development environments Strategic, technical and organizational consultation services 24 x 7 x 365 ITIL-based Incident Management Services Dedicated, certified technical support professionals
3 MICROSOFT INCIDENT MANAGEMENT High availability with 24x7x365, mission-critical issue response and resolution 24x7x365 Incident Management Toll-free 1800 number access ITIL-based Incident Management process Dedicated support team that knows client environments Monthly, quarterly and yearly performance metrics Proactive and preventative advice Tiered support streams ensuring critical issues receive priority Innovation Center replication of client environments High-performing systems and solutions are critical to operational excellence, which is why TechBlue delivers comprehensive solution support and incident management services. A team of dedicated support professionals stay deeply familiar with client systems and operational objectives to quickly respond to incidents, and deliver proactive recommendations that improve business solutions. As a member of the Microsoft Partner Network TechBlue leverages advanced diagnostic tools and technologies to resolve issues and implement lasting changes to Microsoft solutions, resulting in greater system performance and availability.
4 MICROSOFT SUPPORT TEAM Dedicated, production-critical day-to-day system and solution support Dedicated, vendor-certified, onsite and offsite personnel Issue identification and resolution Issue avoidance with proactive issue identification and resolution Reduce IT costs Reduce resolution time by having dedicated personnel available Flexible support configurations for off-hours, weekends and holidays TechBlue dedicated support professionals provide strategic and technical expertise to support missioncritical environments, systems and solutions. Led by a Microsoft Solution Manager, our dedicated team delivers comprehensive consultation on the configuration and architecture of the Microsoft platform. Our Microsoft-certified consultants are experts in the migration and enhancement of existing applications and services. We develop customized portfolios to ensure effective response to opportunities and challenges, and follow proven solution development methodologies to deliver new and enhanced capabilities that increase mission value and success.
5 MICROSOFT SOLUTION MANAGER Strategic, tactical and organizational consultation on Microsoft solutions and software Allow your staff to focus on core IT business issues The Microsoft Solution Manager serves as the primary point of contact and expertise for TechBlue Microsoft clients. Front-line strategic, tactical and organizational Streamlined issue resolution advisory services ensure client solutions continue to meet Formal Incident Management mission-critical objectives and requirements. methodology Reduced cost over traditional support models Proactive strategic and technical guidance TechBlue methodologies facilitate periodic reviews to proactively identify potential challenges and exploit opportunities, and drive recommendations based on Microsoft best practices. Proactive opportunity analysis In conjunction with a dedicated Microsoft Support Team, and strategic recommendation TechBlue is ensuring robust, value-producing Microsoft implementations.
6 TECHBLUE INNOVATION CENTER Cloud-based, scalable research, development and staging environments Realistic incident replication Solution development, testing and approval Dedicated POC environment for proactive recommendation R&D Increased familiarity with client environments and solutions Cloud scalability and flexibility to adapt to new client objectives Increased incident resolution speed Reduced customer risk As a strategic and tactical component of TechBlue Advanced Support, the Innovation Center enables our support team to maintain close familiarity with customer technologies by simulating environments, solutions and software. The Innovation Center enables faster incident resolution by enabling realistic incident simulation in replicated environments. Solution impact risk is reduced through comprehensive testing and simulation prior to client environment implementation. In conjunction with proactive guidance and recommendations, proofs of concepts are developed and demonstrated to customer stakeholders for evaluation, planning and implementation.
7 SUPPPORTED MICROSOFT PRODUCTS Servers Windows Server, Microsoft SQL Server, Microsoft SharePoint Server Safety and Security System Center Endpoint Protection (SCEP), Microsoft Forefront Unified Access Gateway, Microsoft Forefront Identity Manager Cloud Microsoft Azure, Microsoft SharePoint Online Developer Tools Visual Studio, Microsoft Visual Studio Team Foundation Server, Microsoft.NET Framework, Microsoft ASP.NET ENGAGING TECHBLUE ADVANCED SUPPORT TechBlue Advanced Support can be delivered in as little as thirty days, getting you the support you need quickly
8 WHY TECHBLUE ADVANCED SUPPORT From a vendor perspective, license and maintenance costs represent significant income. However from a customer perspective they represent significant cost. More and more companies are expressing dissatisfaction with the cost of support from product vendors. In some cases vendors are generating over 90% operating profits. Improving operational efficiency requires a new support model focused on expanding innovation, reducing costs, improving performance, and eliminating limitations associated with tying vendor software with support. With TechBlue Advanced Support our customers are able to focus more of their resources on strategic, missioncritical improvements that drive performance, and leverage dedicated, round-the-clock support for capability sustainment and enhancement IT Operational vs Capital Expenditures Capital 71% 29% Fiscal Year 2014 Operational Gartner IT Key Metrics Data 2014 TECHBLUE ADVANCED SUPPORT VERSUS TRADITIONAL SUPPORT Traditional Vendor Support TechBlue Advanced Support Approach Vendor-centric Customer-centric Focus Product sales-driven Product support-driven Risk Support tied to licensing Support independent of licensing Cost Model Maximize vendor margins Minimize customer cost (~ 50% less) Flexibility Vendor limited Customer Coverage Off the shelf Software Customized Solutions Upgrades Upgrades dictated by vendor Upgrades dictated by customer Innovation Vendor-only perspective Vendor and Industry perspective
9 Also available from TechBlue: TechBlue Advanced AWS Support TechBlue Advanced FICO Support TechBlue Advanced Oracle Support TechBlue, Inc. +1 (800)
TechBlue Advanced Support
TechBlue Advanced Support Advanced Oracle Support and Services Portfolio GSA Schedule 70: GS-35F-0588V KEY BENEFITS Allow your staff to focus on core IT business issues Streamlined issue resolution Formal
More informationMIGRATING AND MANAGING MICROSOFT WORKLOADS ON AWS WITH DATAPIPE DATAPIPE.COM
MIGRATING AND MANAGING MICROSOFT WORKLOADS ON AWS WITH DATAPIPE DATAPIPE.COM INTRODUCTION About Microsoft on AWS Amazon Web Services helps you build, deploy, scale, and manage Microsoft applications quickly,
More informationThe Challenge. The Solution. The Benefit. Success Story. Smarter toll road management taps into automation, cloud systems, and predictive analytics
Success Story Smarter toll road management taps into automation, cloud systems, and predictive analytics The Challenge Roadway partnerships drove increasing amounts of data, requiring attention to smarter
More informationRealize and Sustain the Value of Your Micro Focus Implementation
White Paper Professional Services Realize and Sustain the Value of Your Micro Focus Implementation Micro Focus Professional Services provides Solution Management Services to help you fully utilize, manage,
More informationMicrosoft Enterprise Services
Microsoft Enterprise Services Support & Consulting Services Description July 2017 Table of content 1 About this document... 3 2 Microsoft Professional Services... 4 2.1 Planning services... 4 2.2 Implementation
More informationRealize More with the Power of Choice. Microsoft Dynamics ERP and Software-Plus-Services
Realize More with the Power of Choice Microsoft Dynamics ERP and Software-Plus-Services Software-as-a-service (SaaS) refers to services delivery. Microsoft s strategy is to offer SaaS as a deployment choice
More informationSoftware Assurance Made Simple
Software Assurance Made Simple 2011 Microsoft Corporation. All rights reserved. Microsoft, the Microsoft logo, Internet Explorer, SharePoint, SQL Server, Visual Studio, Windows, Windows Azure and Windows
More informationManaged Services. Managed Services. Choices that work for you PEOPLESOFT ORACLE CLOUD JD EDWARDS E-BUSINESS SUITE.
Choices that work for you PEOPLESOFT ORACLE CLOUD JD EDWARDS E-BUSINESS SUITE Pricing Models At SmartERP, we realize that every organization is different with a unique set of requirements. Depending on
More informationMicrosoft Enterprise. Support Services Description. November 2017
Microsoft Enterprise Support Services Description November 2017 Table of content 1 About this document... 2 2 Support services... 3 2.1 How to purchase support... 3 2.2 Description of support services...
More informationGuide to ZNetLive Support Services for
Guide to Support Services for P a g e 1 Table of Contents Introduction... 3 SUPPORT FEATURES... 3 Specialized Assistance + deep expertise + insights... 3 Direct one to one communication... 4 Proactive
More informationServices. Dell ProSupport. Improve productivity and optimize resources with efficient, flexible, and reliable support
Services Dell ProSupport TM Improve productivity and optimize resources with efficient, flexible, and reliable support Shift your resources from maintenance to momentum Dell s award-winning support can
More informationIBM Global Business Services Microsoft Dynamics AX solutions from IBM
IBM Global Business Services Microsoft Dynamics AX solutions from IBM Powerful, agile and simple enterprise resource planning 2 Microsoft Dynamics AX solutions from IBM Highlights Improve productivity
More informationMicrosoft Enterprise Services
Microsoft Enterprise Services Support & Consulting Services Description November 2017 Table of content 1 About this document... 2 2 Microsoft Professional Services... 3 2.1 Planning services... 3 2.2 Implementation
More informationManaged IT
Managed IT +617 3222 2555 info@citec.com.au Managed IT Through our managed IT Services, we become an extension of your IT department, allowing you to scale, achieve greater flexibility, and focus on your
More informationIT Managed Services Portfolio
ONE EAM SERVICES IT Managed Services Portfolio SIMPLE. PERSONAL. POWERFUL. About Netsmart Netsmart innovates electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use.
More informationServices. Dell ProSupport TM. Improve productivity and optimize resources with efficient, flexible, and reliable support
Services Dell ProSupport TM Improve productivity and optimize resources with efficient, flexible, and reliable support Shift your resources from maintenance to momentum. Dell s award-winning support can
More informationEn Pointe Technologies
En Pointe Technologies Entrenched with Experience, Armed with Technology Flexibility in doing business your way En Pointe has served as a national I.T. service provider since 1993. We specialize in fulfillment
More informationDESCRIPTION OF INFRASTRUCTURE MANAGEMENT SERVICE BUNDLES
DESCRIPTION OF INFRASTRUCTURE MANAGEMENT SERVICE BUNDLES Oracle Part Number HWIMS01007 HWIMS01010 HWIMS01035 HWIMS01036 HWIMS01037 HWIMS01038 HWIMS01039 HWIMS01040 HWIMS01041 HWIMS01042 HWIMS01043 HWIMS01044
More informationIT MANAGER ARCHITECTURE AND SOFTWARE DEVELOPMENT
Pierce County Classification Description IT MANAGER ARCHITECTURE AND SOFTWARE DEVELOPMENT Department: Information Technology Job Class #: 635600 Pay Range: Executive 11 (salaried) FLSA: Exempt Represented:
More informationMAXIMIZE PERFORMANCE AND REDUCE RISK
PREMIER SERVICES MAXIMIZE PERFORMANCE AND REDUCE RISK FOR ASTRO 25 AND DIMETRA SYSTEMS LATIN AMERICA REGION COMPLEXITIES IN MISSION CRITICAL SYSTEMS CONTINUE TO INCREASE Mission critical communications
More informationMake strategic decisions on future income, market value and risk
Make strategic decisions on future income, market value and risk PolyPaths Asset Liability Management (ALM) integrates accounting and income simulation with market value economics and risk. It brings the
More informationSocial Networking Advisory Services
Social Networking Advisory Services HIGHLIGHTS Connect your workforce with a Yammer internal social network to break down traditional organizational and geographical barriers, improve communication, increase
More informationCarahsoft End-User Computing Solutions Services
Carahsoft End-User Computing Solutions Services Service Description Horizon View Managed Services Gold Package Managed Services Packages Options # of Desktops to be Managed Desktop Type Duration of Services
More informationCDW PARTNER REVIEW GUIDE COLLABORATION
CDW PARTNER REVIEW GUIDE COLLABORATION REROUTING EXPECTATIONS FOR COLLABORATION If you ve tweeted, posted or friended lately, you know that the rise of social media has made on-demand, real-time communication
More informationKNIGHT POINT S NETWORK MANAGED SERVICES DELIVERING COMMUNICATIONS AS A SERVICE TO THE FEDERAL GOVERNMENT
KNIGHT POINT S NETWORK MANAGED SERVICES DELIVERING COMMUNICATIONS AS A SERVICE TO THE FEDERAL GOVERNMENT Background: A Changing Environment Current trends in government and industry are driving dramatic
More informationAdvaiya Makes Technology Work For You!
Advaiya Makes Technology Work For You! Making Technology Work Project Portfolio Management Do the right projects, do them right Modern Intranet Synergize, organize and innovate with an integrated hub Cloud
More informationSHERWEB PARTNER NETWORK A proven formula from an established provider
PARTNER NETWORK SHERWEB PARTNER NETWORK A proven formula from an established provider Since 1998, SherWeb has been simplifying the cloud for channel partners. By offering a one-stop shop for a wide range
More informationCustomer Support Guide. Customer Support Guide
Customer Support Guide August 8, 2017 August 8, 2017 WingArc1st Inc Table of Contents Table of Contents... i WingArc Customer Support Plan... 2 Support Policies... 3 Definition of a Support Case... 3 Eligibility
More informationThe 3 Fundamentals of Systems Management
The 3 Fundamentals of Systems Management Dell October 2007 There are three fundamental components to desktop and notebook systems management Deploy; Monitor; and Change (Update). There are many subelements,
More informationPOSITION DESCRIPTION. Primary Purpose of the Position
POSITION DESCRIPTION Position Title: Systems Support Analyst Location: Newcastle Primary Purpose of the Position The Systems Support Analyst is responsible for the day to day delivery and support of business
More informationAVEPOINT CLIENT SERVICES
Services Catalog AVEPOINT CLIENT SERVICES AvePoint s Client Services teams provide world-class business and technical experts required to fully maximize your enterprise-wide collaboration technology investments.
More informationIBM Tivoli Service Desk
Deliver high-quality services while helping to control cost IBM Tivoli Service Desk Highlights Streamline incident and problem management processes for more rapid service restoration at an appropriate
More informationManaged IT Services. Take the hassle out of the day-to-day. Everyday.
bluesource Managed IT Services Take the hassle out of the day-to-day. Everyday. Day to day IT administration tasks can sometimes seem endless, distracting your staff from strategic business projects and
More informationEQUIPMENT-AS-A-SERVICE. Helping you deploy new technology when and where you need IT
EQUIPMENT-AS-A-SERVICE Helping you deploy new technology when and where you need IT Your network is the backbone of your business Whether you need to expand your wireless capabilities or add a new WAN
More informationSUPPORT SERVICES FOR DELL EMC VXBLOCK SYSTEMS, VBLOCK SYSTEMS, AND VXRACK SYSTEMS
SUPPORT OVERVIEW SUPPORT SERVICES FOR DELL EMC VXBLOCK SYSTEMS, VBLOCK SYSTEMS, AND VXRACK SYSTEMS Dell EMC provides a range of support options to match your business objectives and preferred support experience.
More informationEX0-117 Q&As. ITIL Foundation (syllabus 2011) Pass EXIN EX0-117 Exam with 100% Guarantee
EX0-117 Q&As ITIL Foundation (syllabus 2011) Pass EXIN EX0-117 Exam with 100% Guarantee Free Download Real Questions & Answers PDF and VCE file from: 100% Passing Guarantee 100% Money Back Assurance Following
More informationAzure Infrastructure for SAP
Azure Infrastructure for SAP Sizing and Assessment Offers 40% - 75% cost operational cost savings (Lower TCO) Fast and inexpensive deployment of SAP landscapes (minutes vs. weeks) Automation provisioning
More informationReapit Role Description
Job Title System Analyst Date September 2015 Location London Department Lettings Reports to job title Lettings Director Job purpose (A concise statement of why the job exists and its key purpose) The System
More informationQuick Reference Guide
Windows BitLocker Drive Encryption IT Showcase On: Hybrid Cloud Strategy Quick Reference Guide Microsoft IT s Journey to the Cloud The following content may no longer reflect Microsoft s current position
More informationClearswift Support Has You Covered
Clearswift Support Has You Covered Serving the customer, making the technology work The Clearswift support team is dedicated to optimizing the success of our clients and attaining the highest levels of
More informationBusiness Application Platform Turn business expertise into solutions with ease
Business Application Platform Turn business expertise into solutions with ease Tobias Triebe Dynamics Platform Product Marketing Manager Microsoft Western Europe Business software is hard - Everyone who
More informationORACLE SYSTEMS MIGRATION SERVICES FOR IBM ENVIRONMENTS
ORACLE SYSTEMS MIGRATION SERVICES FOR IBM ENVIRONMENTS SAFELY MIGRATE TO A NEW IT INFRASTRUCTURE WITH THE RIGHT TOOLS AND EXPERTISE KEY FEATURES Effectively address issues such as endof-life, unpredictable
More informationInfrastructure Hosting Service. Service Level Expectations
November 2016 Shared Infrastructure Service TOC Service Level Expectation Documents Cloud Premier Data Center Hosting Cloud Essentials Public Cloud Brokerage Managed Database Raw Storage Cloud Premier
More informationHow to Drive Business Value with Capacity Management
How to Drive Business Value with Capacity Management 18 July 2017 Your Presenter Jim Smith The Building Blocks Executive Buy-in Benefits realization Assessment Roles and responsibilities Strategy Toolset
More informationVDI. Citrix Cloud Services Adrian Fish
VDI Citrix Cloud Services 1 Citrix Cloud Services & How this changes how you deliver IT 2 About Citrix Cloud Citrix Cloud is a delivery and management platform that enables faster set up and time-to-value
More informationTough Math for Desktop TCO
Top 6 reasons to use a Remote Desktop and RemoteApps Tough Math for Desktop TCO In their fight to reduce IT budgets, small- and medium-sized businesses have to answer one tough question: how do we reduce
More informationA technical discussion of performance and availability December IBM Tivoli Monitoring solutions for performance and availability
December 2002 IBM Tivoli Monitoring solutions for performance and availability 2 Contents 2 Performance and availability monitoring 3 Tivoli Monitoring software 4 Resource models 6 Built-in intelligence
More informationGREAT SERVICE NEVER STOPS.
GREAT SERVICE NEVER STOPS. At Tata Communications, we understand that how we do things is every bit as important to our customers as the things that we do. So we re always flexible, always available, and
More informationQUICK FACTS. Driving Improved Incident Management and Resolution for a Law Firm TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES
[ Legal, Network Infrastructure Services Support Services ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Legal Employees: Approximately 400 professionals Geographic Presence:
More informationPlatinum Enterprise Services
Essential. Reinforce your Dell enterprise hardware and software with high level support especially designed for production environments. Personal. Develop a close working relationship with your designated
More informationHP Solution Management Services. Solution brief
HP Solution Management Services Solution brief HP Software Professional Services provides a unique portfolio of Solution Management Services to help you fully utilize, support, and maintain your large
More informationBuild your application better, smarter, faster. Using xrm to Accelerate Application Development
Build your application better, smarter, faster Using xrm to Accelerate Application Development TABLE OF CONTENTS EXECUTIVE SUMMARY 3 INTRODUCTION 5 BUY OR BUILD? 7 GET THE BEST OF BOTH WORLDS 9 XRM EXTENDS
More informationTivoli software for the midsize business. Increase efficiency and productivity manage IT with fewer resources.
Tivoli software for the midsize business Increase efficiency and productivity manage IT with fewer resources. The on demand world The world has entered a new era in business the e-business on demand era.
More informationOSIsoft Network Operations Center (NOC):
OSIsoft Network Operations Center (NOC): First Production PI Server 2012 Presented by Jay Lakumb, PI Server Product Manager Tim Drews, Managed PI Software Developer PI Server 2012 Webinar Series Title
More informationSecurely Access Data. Reduce Costs. Focus on Care, not IT. NextGen Managed Cloud Services
Securely Access Data. Reduce Costs. Focus on Care, not IT. NextGen Managed Cloud Services To succeed and evolve successfully in today s changing healthcare environment, you need to make smart decisions.
More informationComprehensive support designed to drive key outcomes
Comprehensive support designed to drive key outcomes It s time for support that covers your entire business Microsoft Unified Support fundamentally changes your support experience to provide greater value
More informationSUPPORT PLAN PRO AN EXTENSION OF YOUR IT DEPARTMENT ERP MADE EASY. Phone: (847)
SUPPORT PLAN PRO AN EXTENSION OF YOUR IT DEPARTMENT ERP MADE EASY www.dynamicsresources.com Email: info@dynamicsresources.com Phone: (847) 361 1978 Address: 935 Lakeview Pkwy, Suite 105, Vernon Hills,
More informationTools. for Microsoft Dynamics GP. Microsoft Dynamics GP: The proven solution for efficiency and insight across your business.
Tools for Microsoft Dynamics GP Microsoft Dynamics GP: The proven solution for efficiency and insight across your business. More than 40,000 customers use Microsoft Dynamics GP. And for almost that many
More informationVisual Studio 2008 for. Office Development
Visual Studio 2008 for Office Development Overview of Visual Studio 2008 Microsoft Visual Studio 2008 is the development environment for designing, developing, and testing next-generation Windows -based
More informationYour Technology Partner Offshore and Onsite. Services Portfolio
Services Portfolio OFFSHORE SOFTWARE DEVELOPMENT SERVICES Product Development for ISVs Custom Application Development for End-clients Application Development Application Maintenance & Support Application
More informationMicrosoft Enterprise Services
Microsoft Enterprise Services Support & Consulting Services Description March 2018 Table of content 1 About this document... 2 2 Microsoft Professional Services... 3 2.1 Planning services... 3 2.2 Implementation
More informationCustomer FIRST for Avantis PRiSM Program Guide
Customer FIRST for Avantis PRiSM Program Guide Best-in-class Software Maintenance, Support and Services Leverage the Full Value of your Avantis PRiSM Software 02 About Schneider Electric and Avantis PRiSM
More informationINFOSYS OFFERINGS IN ORACLE CX SALES CLOUD
INFOSYS OFFERINGS IN ORACLE CX SALES CLOUD Leading enterprises are now seeking effective ways of leveraging cloud technology to develop strategic advantages and ensure organizational success. They are
More informationbuilding relationships
we assist companies succeed through technology-intensive innovation and make them proactive, efficient and productive building relationships InfoSource is an IT service company founded and managed by innovative
More informationMAXIMIZING THE ENHANCED CAPABILITIES OF PTC SOLUTIONS IN THE SUN ENVIRONMENT Now s the time to make the move to Pro/INTRALINK 8.
MAXIMIZING THE ENHANCED CAPABILITIES OF PTC SOLUTIONS IN THE SUN ENVIRONMENT Now s the time to make the move to Pro/INTRALINK 8.0 and a Web-based architecture. Here s why and how. White Paper March 2006
More informationManaged Services and the Bottom Line
Sentia Solutions Inc. 1550 16th Avenue Building C North Richmond Hill, ON L4B 3K9 Canada A Sentia Solutions White Paper Managed Services and the Bottom Line The Dollars and Sense of Outsourced IT Services
More informationUsing Avanade s Managed Services to Unlock Business Value. An IDC InfoBrief Sponsored by Avanade March 2017
Using Avanade s Managed Services to Unlock Business Value March 2017 Business Value Highlights IDC s research and analysis demonstrates that Avanade s managed services deliver an average payback period
More informationIBM Case Manager on Cloud
Service Description IBM Case Manager on Cloud This Service Description describes the Cloud Service IBM provides to Client. Client means the contracting party and its authorized users and recipients of
More informationThe Optanix Platform. Service Predictability. Delivered. Optanix Platform Overview. Overview. 95% 91% proactive incidents first-time fix rate
The Optanix Platform Service Predictability. Delivered. Overview The Optanix Platform is a complete SaaS-based IT operations management solution, delivering integrated monitoring, event management, incident
More informationAccelerate Business Success with Oracle Cloud Infrastructure
EXCLUSIVE OFFER Accelerate Business Success with Oracle Cloud Infrastructure Table of Contents Email: team@dataintensity.com Website: dataintensity.com/about/contact/ Introduction 2 Executive Summary 3
More informationCustomer FIRST Program Guide. Best-in-Class Software Maintenance, Support and Services Getting Maximum Value from Your Wonderware Software
Customer FIRST Program Guide Best-in-Class Software Maintenance, Support and Services Getting Maximum Value from Your Wonderware Software wonderware.com/support for Wonderware 2 wonderware.com/support
More informationYphise portfolio of valuable projects
Yphise portfolio of valuable projects Independent investment recommandations since 1985 Software Project EXECUTIVE WHITE PAPER SUCCEEDING WITH PROACTIVE IT With ASG s metacmdb BSC Business Strategy and
More informationFaxBack Support Subscription Plans
FaxBack Support Subscription Plans Standard Support Plan This is available for NET SatisFAXtion Small Business and Enterprise editions. FaxBack support engineers are skilled in troubleshooting, problem
More information20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider.
20 Signs That Your Business is Ready for Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing
More informationAlternatives to Optimize Gas Processing Operations
Mark E. Roop esimulation, Inc. Houston, Texas, U.S.A. Jean Leger Enogex, Inc. Oklahoma City, Oklahoma, U.S.A. Steve Hendon esimulation, Inc. Houston, Texas, U.S.A. CHALLENGES AND REQUIREMENTS Gas processing
More informationYour Business Needs Managed Services. Find out when your business will truly benefit from a technology provider.
Your Business Needs Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing business today is tied
More informationPERFORMANCE MANAGEMENT AND AVAILABILITY SOLUTIONS OVERVIEW
PERFORMANCE MANAGEMENT PERFORMANCE MANAGEMENT AND AVAILABILITY S OVERVIEW Featuring: ASG-TMON Product Family PERFORMANCE MANAGEMENT AND AVAILABILITY S OVERVIEW ASG PERFORMANCE MANAGEMENT AND AVAILABILITY
More informationSunGard: Cloud Provider Capabilities
SunGard: Cloud Provider Capabilities Production and Recovery Solutions for Mid-Sized Enterprises www.sungardas.com Agenda Our Mission Use Cases Cloud Strategy Why SunGard 2 Our Mission Enable mid-sized
More informationICT SOLUTIONS ICT SOLUTIONS. Managed ICT Services. techhelpdirect.com.au/managed-services
ICT SOLUTIONS ICT SOLUTIONS Managed ICT Services techhelpdirect.com.au/managed-services SPECIALIST SUPPORT FOR MANY INDUSTRIES. Let us simplify the management of your ICT services and help deliver technology
More information20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider.
20 Signs That Your Business is Ready for Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing
More information20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider.
20 Signs That Your Business is Ready for Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing
More informationMICROSOFT BUSINESS SOLUTIONS GREAT PLAINS. Release 7.5 Extensions
MICROSOFT BUSINESS SOLUTIONS GREAT PLAINS Release 7.5 Extensions M Business Solutions Pursue Your Business Vision with Confidence Designed for rapid time to benefit and low cost of ownership, Microsoft
More informationThe Complete Outsourcer s Billing Solution
HOST-bill The Complete Outsourcer s Billing Solution One single bill, per customer account, that combines all services, equipment and payments into the next generation of bill presentment that all demanding
More informationDisaster Recovery Service Guide
Disaster Recovery Service Guide Getting Started Overview of the HOSTING Unified Cloud The HOSTING Unified Cloud is our approach for helping you achieve better business outcomes. It combines the industry's
More informationConsiderations when Choosing a Managed IT Services Provider. ebook
Considerations when Choosing a Managed IT Services Provider ebook Contents Considering Managed Services?...3 Consideration 1: Depth...4 Consideration 2: Proactive...5 Consideration 3: Knowledge & Processes...6
More informationMICROSOFT DYNAMICS NAV FOR INTERNATIONAL
WHITEPAPER MICROSOFT DYNAMICS NAV FOR INTERNATIONAL IMPLEMENTATIONS MICROSOFT DYNAMICS NAV AND INTERNATIONAL ERP IMPLEMENTATION This whitepaper explains why Microsoft Dynamics NAV is particularly well-suited
More information2013 Honeywell Users Group Americas. Protect your Software Investment with New Advanced Software Services
2013 Honeywell Users Group Americas Protect your Software Investment with New Advanced Software Services 1 Agenda 1. Challenges of supporting Advanced Software Applications and sustaining their benefits
More informationMinimise costs. Maximise uptime and productivity.
Minimise costs. Maximise uptime and productivity. have been our preferred Oracle support vendor for 9 years and over this time they have always maintained a high standard of Managed Services for Ballarat
More information1010 La Trobe Street Docklands Victoria
Position description Position Group Reports to Location Service Desk Administrator Telecommunications IT Service Delivery Manager 1010 La Trobe Street Docklands Victoria Date 2018 Our organisation VicTrack
More informationBusiness Systems Consulting. Introduction Strategic Partnering
Business Systems Consulting Introduction Strategic Partnering Introductions Strategic Partnering for Microsoft Dynamics Partner Centric Solution Excellence Passion for Quality Scalable Accelerated Experienced
More informationManage global operations with ease, prepare for rapid growth & change, along with need-based customization
Global Technology Solutions Partner Microsoft Dynamics AX is the Microsoft enterprise resource planning (ERP) solution for enterprises that empowers your people to anticipate and embrace change so your
More informationUPGRADE CONSIDERATIONS Appian Platform
UPGRADE CONSIDERATIONS Appian Platform ArchiTECH Solutions LLC 7700 Leesburg Pike #204 www.architechsolutions.com 703-972-9155 atsdelivery@architechsolutions.com TABLE OF CONTENTS Introduction... 3 Upgrade
More informationMANAGE BUDGET AND SPEND IN A MULTI-CLOUD ENVIRONMENT THE CLOUD IS VAST, YOUR BUDGET IS LIMITED WHAT IS YOUR PLAN?
MANAGE BUDGET AND SPEND IN A MULTI-CLOUD ENVIRONMENT THE CLOUD IS VAST, YOUR BUDGET IS LIMITED WHAT IS YOUR PLAN? Introduction Organizations around the world are adopting cloudbased solutions at a rapid
More informationSIRIUS COMPUTER SOLUTIONS
SIRIUS COMPUTER SOLUTIONS Discover Cloud Development Using Bluemix Brad Burns, Practice Manager Business Agility Custom Application Development www.siriuscom.com 4/27/2017 1 Challenges with Application
More informationKepion Solution vs. The Rest. A Comparison White Paper
Kepion Solution vs. The Rest A Comparison White Paper In the Business Intelligence industry, Kepion competes everyday with BI vendors such as IBM Cognos, Oracle Hyperion and SAP BusinessObjects. At first
More informationHP and Microsoft integrated innovation for end-user productivity
HP and Microsoft integrated innovation for end-user productivity Information technology continues to drive productivity and change the way business is done. Because your end users are on the front line,
More informationFinding Your Blue Sky
Business white paper Finding Your Blue Sky Moving SAP Applications to Microsoft Azure Find Your Blue Sky Scenario 3 Ways to Migrate SAP to Microsoft Azure Make no mistake: The cloud is becoming an integral
More informationDell ProSupport with multivendor capabilities. Reducing vendor complexity to unleash business innovation
Dell ProSupport with multivendor capabilities Reducing vendor complexity to unleash business innovation 1 Rev. 1.0, Sep 2011 Dell ProSupport with multivendor capabilities Reducing vendor complexity to
More informationOur Lines of Business
Our Lines of Business Managed Infrastructure Services Products & Solutions Cloud & Hosting Services Professional & Consulting Services Why Maya Info SOLUTIONS? Delivery centers in LA & Hyderabad. Strong
More informationOracle Banking Enterprise Collections
Oracle Banking Enterprise Collections Oracle Banking Enterprise Collections is an enterprise class innovative solution designed to meet the complex requirements of financial institutions. It enables financial
More information