Demo Script. Classification: Internal and for Partners. SAP Business ByDesign Reference Systems. Version: Complementary Demo
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1 Demo Script Classification: Internal and for Partners Version: SAP Business ByDesign Reference Systems
2 Disclaimer This demo script is based on the ByD Reference System for the Almika model company. There are several country versions of the Almika ByD implementation. The content is similar but deviates especially with respect to language support, demo support, names and object descriptions. Sample data used in this demo script relate to the US country version for other country versions different data samples might be relevant. A prerequisite for being able to fully understand this demo script and run the demo, is a sound system knowledge on SAP Business ByDesign. General assumption is that you are familiar with the Learning Center content available in your ByD system at: Home Self-Services Learning Center. Although the script has been tested carefully you might nevertheless encounter different system behavior when running a demo in an actual Almika demo tenant. Release Statement This version of the demo script is released for the following country version of the ByD Reference System for the Almika model company: US United States, as of demo release ByD 1811 The demo is not available for other country versions or earlier demo releases. The demo release basically is determined by the time when the demo tenant has been provided for demo usage, a demo tenant provided between mid of December 2018 and mid of March 2019 is part of the demo release ByD As of demo release ByD 1802 the demo release of your ByD demo tenant can be identified in the Company-Specific-Help: You can find a help entry ByD <nnnn> Demo Guides <CC> under Help Company-Specific-Help. <nnnn> specifies the demo release of your ByD demo tenant, e.g released in November <CC> specifies the country version of your demo tenant, e.g. US Almika US country version. The version-controlled demo guides provided in this help entry match to the demo release and the country version of your ByD demo tenant. Please be aware that the demo guides are typically not specific to the country version, but the version of the demo guide is specific to your ByD demo tenant. Document Version:
3 Table of Content 1 Demo Script Overview Demo Overview Intended Audience Protagonists Demo Business Context Story Flow Summary Technical Requirements System Access Information User Accounts Demo Checking the KPI and report by Order Check KPI by Order in % Display Detailed View of the report for Top Level Explanation Analyze Data of the report with Drill Down to Sales Order Level... 9 Document Version:
4 1 Demo Script Overview 1.1 Demo Overview This demo script outlines how to use the example report On time in full Delivery by Order. 1.2 Intended Audience SAP internal and SAP Partners: Pre-Sales Executives, Pre-Sales Solution Advisors SAP external: Sales Manager, Accountants, Warehouse Manager, Supply Planner 1.3 Protagonists The main characters of this demo are: Richard Stone is supply planner [SUPPLYPLANNER01P] Luther Loblanski is warehouse manager [WAREHOUSE01P]. 1.4 Demo Business Context Warehouse Managers, Supply Planners or Sales Manager's need visibility into the current delivery performance. They need to be able to monitor the current status with regards to issues delivering requested quantities and delivery delays based on the company goals. The On time in Full Delivery is a key performance indicator (OTIF KPI) to measure the delivery performance of the site or company. When drilling down into details, it can reveal the root cause for delivery problems or insights on how to work on corrective measures. For example, you might identify that a certain sales unit has an increased number of issues, a certain customer is facing most of delays or a specific product causes delays in delivery. 1.5 Story Flow Summary 1. Check KPI in Overview of Outbound Logistics Control 2. Display Detailed View: Top Level Explanation 3. Analyze Data with Drill Down to Sales Order Level Document Version:
5 2 Technical Requirements 2.1 System Access Information To work through the demo, you need access to a ByDesign demo tenant for the global model company Almika Inc.. The demo is supported as of ByDesign Demo Release The appropriate Almika company fact sheet is available as Company Specific Help content in the ByDesign Almika demo tenant. 2.2 User Accounts One of the following user accounts for the ByDesign Almika implementation are to be used to work through the demo: Predefined User ID User Name (US) Password 1 Role Warehouse01P Luther Loblanski Welcome1 Warehouse Manager Supplyplanner01P Richard Stone Welcome1 Supply Planner 3 Demo Checking the KPI and report On Time In Full Delivery by Order The focus of this demo scenario is to make you familiar with the capabilities of analytics in the Supply Chain Management area. On Time in Full (OTIF) Delivery is a well-known KPI of supply chain processes. On Time in Full means, that the company was able to deliver the full quantity requested by the customer by the expected delivery date the latest. OTIF can be measured for a complete order, meaning that all items of one sales order are delivered on-time and in-full. It might also make sense to measure the On Time in Full for individual items of a sales order. In this demo we will focus on the OTIF on order level, as this is the more complex KPI. Example of how the KPI is calculated: if a sales order consists of multiple items and only one of the items is either partially delivered or not on time, the OTIF Delivery KPI for the complete sales order is 'not achieved' or = 0%, otherwise it is achieved or = 100%. As reference date and quantity in SAP Business ByDesign we will use the 'requested date' of the sales order item and the requested quantity and compare it with the delivered dates and quantities taken from the corresponding deliveries. Based on the OTIF report you can track your overall delivery performance on a more aggregated level and further analyze the root cause of a bad KPI value by drilling down to the details, e.g. you can analyze the KPI on sales unit, customer, or product category level. 1 The passwords given in the table refer to the delivery status of the ByD Almika demo tenant. The passwords may have been changed for an actual demo tenant. Document Version:
6 3.1 Check KPI On Time In Full Delivered by Order in % What to Notice The underlying sample data and documents are fixed to four explicit weeks in the past. What to Say The supply planner Richard Stone regularly checks the Overview View with the KPI s which are most important to him. The KPI On Time In Full Delivered by Order in % or abbreviated OTIF is one of them. In the recent past, there was an issue with the delivery performance. Meanwhile the issue is solved and therefore the KPI looks fine. The target for the OTIF is to reach a fulfillment rate of 90 % which is overachieved with the value of 92 % and displayed in green. After clicking the tile, we see the warning bar, which shows that all values below 85 % are shown in red and within the range of 85 and 90 % are shown in yellow. The reference to last year is 86 %. You can also have a closer look at the graph which is showing that in week 32/2018 the OTIF value was 84,9 % which is really insufficient. The last three weeks show an average of 95 %, which means that the measurements taken have been successful. Document Version:
7 What to Do Open Outbound Logistics Control WoC > Overview Show the KPI Tile Click the Tile for more information Document Version:
8 Option to change to table view 3.2 Display Detailed View of the report for Top Level Explanation Choose Detailed View The OTIF key figure is shown in the column 'On Time in Full Delivered by Order in %'. For the selected four weeks, OTIF is aggregated over a total number of 182 sales orders (2nd Column: Order Count), displayed in the first result row. 168 out of the 182 sales orders have been delivered on time and in full, which leads to an OTIF percentage of 92,31 %. 14 sales orders have been delivered delayed or partially (3rd key figure column Delayed or Partially Delivered). The 5th column 'In Full Delivered Order' shows more specifically the number of fully delivered orders - even if they have been delayed. The 6th column 'On Time Delivered Order' displays orders delivered on time- even if they were only partially delivered. Very low key figure values for On time in Full Delivered by Order in % are highlighted in orange or red. Document Version:
9 In week 32/2018 in sales unit P1100, the customer Low Plumbing & Heating was only able to deliver one out of five sales orders as requested. The last two columns are used best when drilling down to sales order level. You can follow the steps in the next chapter. 3.3 Analyze Data of the report with Drill Down to Sales Order Level Choose Analyze Data Analyze Data opens the report with all its capabilities. Select the View Document Version:
10 Add the Sales Order ID to the rows by clicking on the + As we ve seen before: One sales order of Low Plumbing & Heating was delivered in full and on time. Additionally, we can see that three of the sales orders were delivered in full, but too late. One sales order was delivered on time but only with a incomplete quantity. Document Version:
11 Copyright 2018 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See Document Version:
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