Xchanging injects disruptive technology into our customers' business processes, dramatically improving performance, adding value and reducing costs.

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1 WELCOME TO XCHANGING INSPIRING INNOVATION

2 XCHANGING Xchanging injects disruptive technology into our customers' business processes, dramatically improving performance, adding value and reducing costs. Our knowledge and expertise allow us to identify solutions to customers' problems - even problems they may not yet realise they have.

3 WHY XCHANGING? Recognised as a global leader across our businesses... #1 provider of services and technology for the London Insurance Market WHAT WE DO Four core offerings: - Technology - Insurance software - Business Process Services - Procurement MAJOR INDUSTRY SECTORS #3 provider of Procurement services in the world Largest Capital Markets business processing services provider globally in terms of market share by revenue Across the globe Xchanging has 7,000 employees in 48 countries. Trusted provider of missioncritical technology infrastructure across the globe from London's Gatwick Airport to Malaysia's national education platform. WE SERVE CUSTOMERS IN ALL

4 TECHNOLOGY Instead of services that confuse and complicate, our technology offerings enhance and accelerate business performance.

5 WHY XCHANGING? Technology is at the core of everything we do at Xchanging, but it is also a business in its own right. Our team of experts have an innovative focus and use state of the art technology which allows us to help our customers maintain a competitive edge in the face of rapid industry developments. Our technological expertise also helps to build on and improve our capabilities in our Procurement, BPS and Insurance divisions, driving innovation across our offerings. WHAT WE DO APPLICATION SERVICES Xchanging builds bespoke application software for specific business needs, support the existing and legacy application infrastructure and, provide product outsourced development for platform applications. EDUCATION PLATFORM Xchanging accommodates student demand for 24/7 learning with secure and innovative software, content and, network solutions that include design, installation, implementation and, on-going maintenance. ENGINEERING SERVICES Xchanging delivers Product Lifecycle Management (PLM) solutions that optimise the impact of time and costs on the evolving Bill of Material (BoM) throughout the product lifecycle. INTERNET OF THINGS Xchanging enables any device to send and receive information across any network, and we build robust applications to manage the process of data transfer and data analysis, providing business value. Read more about our technology offerings.

6 CASE STUDY: MINISTRY OF EDUCATION, MALAYSIA As the leading cloud-based education provider in Asia, Xchanging runs the world s first and largest virtual education platform over 4G, connecting 11 million users, 5.9 million students, 10,000 schools, over 500,000 teachers and 4.5 million parents. The next generation learning solution was seamlessly integrated to create a community of online learners and real-time content exchange. Read the full case study. WHICH AREA OF TECHNOLOGY INVESTMENT DO YOU THINK COULD ADD MOST VALUE TO YOUR BUSINESS? Analytics Application Development Cloud The Internet of Things Security Other CASE STUDY: GATWICK AIRPORT Xchanging designs, delivers and supports mission-critical, innovative IT solutions that reduce cost, remove complexity and improve performance for Gatwick Airport, the UK's second largest airport. We have created a secure, reliable, flexible and fast network for the airport, transforming the passenger experience. We specialise in managed datacentre and networks, security services, mobility and hosting solutions, delivering scalable and optimal bandwidth applications over a secure and high performance network infrastructure. Read the full case study. SEE RESULTS

7 INSURANCE SOFTWARE We have carried out more than 300 successful implementations of our insurance software, Xuber, transforming business performance and ensuring continuity for many of the largest global carriers and London Market brokers.

8 WHY XUBER? Xchanging's insurance software, Xuber, has transformed the way in which insurers process claims and policies. WHAT WE DO 300+ IMPLEMENTATIONS INCLUDING: With an investment of more than 120 million in on-going development, and over 40 years' insurance market experience, Xuber has created software solutions for the insurance and reinsurance markets of today - and the future. Our insurance software sits at the heart of 200 global (re)insurance companies across 46 countries, delivering critical technology - all day, every day.

9 CASE STUDY "Hiscox has relied upon Xuber for Insurers and more specifically the policy administration software, to support its business processes, global underwriting and accounts and claims systems since 2009." DOES YOUR INSURANCE SOFTWARE STILL SATISFY YOUR REQUIREMENTS? It is outdated and no longer fulfils our changing requirements It has been in place for years, still does the job, but is inefficient Hiscox is an international specialist insurance and reinsurance company with offices in 11 countries, 1,400 staff, and customers around the world. With over 100 years of underwriting expertise, Hiscox is one of the leading companies in the Lloyd s insurance market, providing cover that is often tailored to complex and unusual insurance needs. Hiscox has relied upon Xuber for Insurers and more specifically the policy administration software, to support its business processes, global underwriting and accounts and claims systems since Xuber for Insurers is a solution configured specifically to handle the unique characteristics of the Lloyd s and London markets. Read the full case study here. It is up to date and offers us everything that we need Not relevant SEE RESULTS

10 BUSINESS PROCESS SERVICES Accelerate business processes by combining people with robotic process automation. Unlock actionable insights, and receive everything-as-a-service with our team's deep industry, functional and technical expertise.

11 BPS: THE NEXT GENERATION Empowering smart people with smart technology such as dgitization & robotics. WHAT WE DO Services across multiple business processes with solution frameworks specific to particular industries. CLIENT RESULTS Our clients share our passion for results and it shows in their success. -Finance & Accounting -Customer Administration -Insurance Claims Processing -Trade Processing -Procurement -Supply Chain -Human Resouce Outsouring - Robotic Process Auotmation SMART PROCESS AUTOMATION Digitzation, Robotics & Domain Expertise FINANCE & ACCOUNTING Technology-enabled services covering processes across the entire finance value chain, end-to-end. Combining analytics with industry skills & technology in a unique way. Move faster. steramline operations and lower risk.

12 INSURANCE CLAIMS PROCESSING Claims management and processing focused on enabling companies to increase productivity and reduce operational costs, ensuring accurate and consistent claims decisions, improve service levels, and reduce backlogs. ROBOTICS CASE STUDY London Market Exchange FLEXIBLE SOURCING ARRANAGEMENTS Adapt and refine sourcing arrangements as business needs change moving seamlessly from model to model. DO YOU LEVERAGE BUSINESS PROCESS OUTSOURCING No, not interested No, considering it Yes, we outsource Don't know Read the full case study.

13 PROCUREMENT Xchanging manages over 13 billion of spend every year, improving our customers' profits by up to 30%.

14 WHY XCHANGING? Our procurement business is a global leader in its field. Our broad range of offerings is underpinned by world-class technology, allowing us to provide customers across a wide range of industries with innovative procurement solutions to improve the management of their spend. As a leading procurement provider, we are currently ranked: #1 in the UK #2 in Europe #3 in the world. WHAT WE DO PROCUREMENT AS A SERVICE (PAAS) PaaS combines people, technology and expertise as a managed service, accelerating the entire procurement lifecycle. SOFTWARE AS A SERVICE (SAAS) Our MM4 technology comprises a comprehensive suite of applications that support the full procurement process. TAIL-END SPEND MANAGEMENT Bringing the final 20% of spend under control, by identifying and managing it in the same way as any other corporate spend, making cost savings and reducing risk. OUTSOURCING & CO-SOURCING Deploying people, technology and processes to manage the complete procurement function, including Source-to-Pay, Source-to-Contract and Co-Sourcing solutions. SPEND ANALYTICS Provides an accurate view of how much is spent, on what, with whom and by whom through a robust data transformation process and easy to use analytical tools.

15 CASE STUDY MCCARTHY & STONE McCarthy & Stone engaged Xchanging s PaaS offering. This provided the people and skills to strengthen the company s procurement function, empower buyer negotiations, gain greater visibility and control over spend, and take advantage of its significant purchasing power. Within eight months McCarthy & Stone saved over 7million on a 31million spend. WHICH OF THESE DO YOU FIND MOST CHALLENGING? Spend creep and cost containment Visibility of realised savings Compliance to contracts Leveraging technology effectively Insufficiently skilled resources Read more about our procurement offerings

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