Dimension Data Managed Cloud Services for Microsoft

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1 Dimension Data Managed Cloud Services for Microsoft

2 Accelerate the benefits of Microsoft Office 365 and hybrid implementations with a full-service offering giving you all of the control, with none of the compromise. Dimension Data Managed Cloud Services for Microsoft delivers the services and technology you need to plan, deploy, and manage your Microsoft messaging and collaboration solution today with the flexibility to grow and change for the future. Dimension Data has the experience and expertise to ensure the service you consume is well planned, properly deployed, and efficiently managed. So you can improve productivity and reduce cost. With the movement to Microsoft Office 365 continuing to accelerate, managing the administrative complexity as well as extracting the value from each of the applications is a challenge for CIOs and enterprises today. Dimension Data brings you Cloud Control, a platform that s revolutionising the automation and management of enterprise Microsoft messaging and collaboration applications. It can span Office365, private cloud, on-premise, or a hybrid of all three. Cloud Control is a software-as-a-service administration and management platform that extends the enterprise s ability to adopt, manage, and realise the value that Office 365 has to offer. The platform s sophisticated automation simplifies user management providing detailed monitoring, logging, and reporting for compliance and governance, making it easy to manage applications including, Exchange, SharePoint, and Skype for Business. It provides granular control over administrative access, permission to perform tasks and the ability to securely delegate responsibilities by geography, organisational group, or business function.

3 The power of cloud with none of the complexity 4 key benefits of Cloud Control Cloud Control provides: Control and security granular control over access and administrative permissions compliance logging, reporting and alerting meets regulatory requirements such as HIPAA, HITECH, and SOX Lower costs and increased efficiency complex tasks simplified to single operations template and workflow driven adds and deletes delegation of tasks to lower cost resources with fewer escalations enable end user self-service for select tasks Shared Services management model create organisational groups for management and reporting secure access to specific organisational groups for administration and reporting easily add companies and organisational groups as your enterprise evolves single login with granular control over permissions Single Web-based administration portal for deployment models and workloads single login and pane of glass for ease of use manage Office 365, private cloud, on-premise, and hybrid deployments supports Exchange, Skype for Business, and SharePoint Control: Security: Support: Productivity: We give you greater control over user and administrative permissions from a single pane of glass. We enable increased security and compliance for all your users and technical staff. We allow you to reduce support costs by empowering helpdesk representatives to achieve more and escalate less. We facilitate greater productivity with unified access to messaging and collaboration services for administrators and selfservice for users.

4 Dimension Data offers a range of services for your Microsoft environment, including: Planning Services Reduce deployment delays and highlight functionality or performance issues that have a negative effect on user satisfaction and ROI. Cloud Readiness Assessment Deployment planning Monitor and analyse Deployment and Transitional Services Be it managing your entire Microsoft Productivity suite, augmenting your existing resources, or working in partnership with Microsoft Fast-Track, Dimension Data has the experience to reduce issues and accelerate the activation of your employees. Management Services Advanced skills are required to administer and manage your core Office 365 messaging and collaboration applications. In fact, leading research firms estimate that resource costs can be up to 1.5 times higher when managing on-premise environments that synchronise with a local Active Directory or are hybrid in nature. The commercial and operational efficiencies of outsourcing are therefore increasingly relevant to today s enterprise Ongoing management of your Office 365 applications is a cost-effective way to help dramatically reduce the risks associated with not having the correct skillset available when you need them the most. The Dimension Data difference We deliver solutions that work With public, private, hosted, or hybrid cloud solutions, Dimension Data can help you transform your infrastructure to grow as your business grows and achieve the agility, flexibility, and scalability you need. At Dimension Data, we harness the transformative power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we focus on digital infrastructure, hybrid cloud, workspaces for tomorrow, cybersecurity, and network as the platform. We deliver services wherever our clients are, at every stage of their technology journey. Visit dimensiondata.com CS / GLMKCON0082 / 01/16 Copyright Dimension Data 2016

5 Middle East & Africa Asia Australia Europe Americas Algeria Angola Botswana Congo Burundi Democratic Republic of the Congo Gabon Ghana Kenya Malawi Mauritius Morocco Mozambique Namibia Nigeria Oman Rwanda Saudi Arabia South Africa Tanzania Uganda United Arab Emirates Zambia China Hong Kong India Indonesia Japan Korea Malaysia New Zealand Philippines Singapore Taiwan Thailand Vietnam Australian Capital Territory New South Wales Queensland South Australia Victoria Western Australia Austria Belgium Czech Republic France Germany Hungary Italy Ireland Luxembourg Netherlands Poland Portugal Slovakia Spain Switzerland United Kingdom Brazil Canada Chile Mexico United States For contact details in your region please visit dimensiondata.com/globalpresence

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