How to Optimize your Office 365 Migration for Cognitive Capabilities. Ramin Mobasseri

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1 How to Optimize your Office 365 Migration for Cognitive Capabilities Ramin Mobasseri

2 IBM s unique offerings for Office 365 Watson on Office365 Discover the unknown in a Cognitive Workplace Best ios UX for Office 365 SAP Gateway for Microsoft Office 365 Migration Mail Migration and Management Office 365 Adoption Office 365 Social Innovation Maximizing Idea Generation Design Thinking Technical Assessment Risk Management Data Governance Strategy and Roadmap Office 365 Collaboration Strategy and Roadmap Plan Manage Build Change Support Release Planning Service Enablement Data Migration Identity Management Incident Management Application Development Business Intelligence Productivity and ROI Analysis Driving Adoption Better Decision Making with CRM Online and Twitter Office 365 Infrastructure Strategy and Roadmap

3 IBM Design Thinking and Office 365 Phase I Foundational Intranet development for large US Bank Pilot Phase II Operational

4 SAP Gateway for Microsoft

5 What are the C-Suite asking for? CEO Investments on social paying off Employees opinion about company's culture and strategy Employee understanding of success Compare innovation with other Companies Are we an innovative company Do employees feel valued Impression of the company Actions to boost employee morale Best od employee potential Proud to be a part of the company CHRO CIO Do employees feel valued Impression of the company Actions to boost employee morale Best od employee potential Proud to be a part of the company

6 Watson & Office 365: Discover the unknown in Office 365 What is Watson on Office 365? Using the cognitive power of Watson, Watson 365 is a cognitive solution offering that provides analytical solutions on Microsoft Office 365 and its components, such as SharePoint online, Yammer, Skype for Business and Exchange online. Cognitive KM Automatic Ideation Sentiment Some actual client use case: Engagement on Yammer Sentiment Analysis Automatic Idea Generation Cognitive Search IBM Watson Office 365 Engagement Prescriptive Predictive Contact : Ramin Mobasseri SocialGuy@us.IBM.com

7 How can Watson help? Watson on 365 Business Value Accelerators Employee morale Brand advocacy Better customer service Employee performance The next BIG idea PERSONALIT Y MATCH INTEREST MATCH Do you need advice on how to turn your passion into profit? Send New York, NY Sentiment Innovation Reducing employee Predicting absenteeism How to get engaged? Connect with Jennie Engagement Cognitive Ramin Mobasseri Global Leader Enterprise Social, Mobile & Microsoft CoC SocialGuy@us.ibm.com

8 Common collaboration challenges across all industries and platforms Search Content and Knowledge Management Adoption Mobile Innovation Governance User Profile ROI Social Cloud

9 Office 365 Collaboration Strategy Workshop Our Office 365 Collaboration Strategy Workshop determines the maturity, strength and weaknesses of our clients collaboration and productivity stack and helps build the roadmap of the future. Office 365 Collaboration Strategy Workshop deliverables IT Governance Software & Services Collaboration Culture Engage and Deliver Innovate and Co-Create Information Management Content + Stored Information Application Management Custom Solutions Align and Support Collaboration Strategy Workshop Anticipate and Adapt Service Offerings and Solutionspecific Governance Typical Workshop Deliverables Organizational Roles and Responsibilities Content Governance Information Architecture Platform and Operations (Change Management) Attract and Inspire Manage Risk

10 Client Example: Leveraging our workshop, Tesco successfully rolled out their enterprise collaboration to ½ million employees Define what success looks like (including current maturity assessment and analytical measures) UK community managers in place Integrated enterprise-wide search (searches cover Yammer content, SP content) / sentiment analysis in place Unified employee profile (3 month) Office / social graph launch (Me@Work / Oslo) Global ID registration in place Run an ideation initiative OurTesco on SharePoint and Yammer Yammer and int. comms (The One / newsletter) APIs and Business process int. APIs & Business process int. May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct UK 2014 CZ IRE IRE Thai 2015 Tesco Video UK comms material ready (1) UK Colleague Yammer sign-up begins O365 SSO for office colleagues + Yammer SP int. part 1 Yammer Question of the week initiative begins Replace SP newsfeeds with Yammer SharePoint 2013 /Yammer Collaboration Roadmap AD Sync Yammer SP int. part 2 Yammer multimedia competition UK customers and store managers desktops / devices for feedback in stores Yammer Fall and digital displays Yammer SP int. part 3 Yammer and Outlook integration Store management store comms / Workday functionality moves to SP / Yammer platform?? (Trialing) Yammer ext. customer network Regular success checkpoint referring to original definition of what success looks like and maturity assessment KEY IT Adoption Communications Cross-domain

11 Ramin Mobasseri Global Leader: Enterprise Social & Mobile Microsoft Global Center of Competence (CoC)

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