NetSuite for Fashion. Deliver Personalized and Engaging Journeys for shoppers

Transcription

1 NetSuite for Fashion Deliver Personalized and Engaging Journeys for shoppers

2 Why retailers can t keep up with the consumer. Most retailers are using antiquated legacy systems and a combination of multiple software solutions that can t keep pace with customer devices or demands. By using a different software system for inventory management, POS, Ecommerce, and Marketing, a retailer s KPI s, stock levels, and order history are often inaccurate. In an attempt to salvage data, retailers patch together these disjointed and costly software solutions despite that they will never be fully connected, resulting in continuously incongruent data and a blurry view of the customer. Customers seek a journey free from interruptions, they want personalized and attentive service with the ability to locate merchandise from any device. But the hairball of expensive and frustrating integrations has left fashion retailers reluctant to invest in omnichannel solutions that would provide these invaluable insights into their customer s needs. Stairway to Customer Experience Nirvana NetSuite has devised a logical path forward for Fashion Brands to succeed in today s competitive market. We view this approach as a stairway, beginning with the most significant step; a remedial phase that serves as the foundation and a single platform for core business processes. The climb to the top is effortless once a central hub for order management, customer, item and inventory is created. All subsequent steps will feed from this data, ensuring accurate information across all shopping channels is delivered in real-time. Customer Experience Nirvana arrives when a company is no longer held back by fragmented systems, rather they can focus on delivering personalized service, innovative campaigns, and visionary products.

3

4 Whole Offer Solution NetSuite for Fashion enables apparel and accessory retailers to meet the increasingly demanding expectations of shoppers for a uniform and integrated experience across all of their channels, whether they be in-store, online, in kiosks, or elsewhere. With stiff competition, constantly shifting trends and the complexity of merchandise hierarchy, apparel and accessory retailers need a single software solution to satisfy these demands. We ve tailored the best of NetSuite s products and professional services and built strategic partnerships to deliver a whole offer solution to meet the dynamic needs of today s modern retailer. Retail Management System/ERP Order Management Product Content Management CRM Point of Sale Ecommerce Marketing Professional Services Strategic Partners Some of Our Brands

5 NetSuite helps us deliver a personalized customer experience with a unified platform that serves as a single system of record and allows our team members across all locations to access the same data. - Alton Lane About NetSuite & SuiteCommerce NetSuite Inc. is the industry s leading provider of cloud-based financials / Enterprise Resource Planning (ERP) and omnichannel commerce software suites. Today, more than 24,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. NetSuite s SuiteCommerce is the leading cloud-based omnichannel B2B and B2C commerce platform, with more than 3,000 brands leveraging SuiteCommerce to drive their commerce strategies across point-of-sale, ecommerce and call center. In addition, SuiteCommerce is the only unified cloud omnichannel commerce platform that brings together all the operational capabilities required to deliver a complete omnichannel commerce solution from ecommerce and point of sale to order and inventory management.