IT OPTIMIZATION. PC Deployment The Way It Should Be. Ruud De Winde : Service Sales Executive GLOBAL SPONSORS

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1 GLOBAL SPONSORS

2 IT OPTIMIZATION PC Deployment The Way It Should Be Ruud De Winde : Service Sales Executive GLOBAL SPONSORS

3 Dell EMC Services Driving the rapid adoption and optimization of your digital technologies CONSULTING Data, analytics, applications, DevOps, multi-cloud, operating models, recovery SUPPORT Tools, experts, singlesource, onsite, extra coverage TRAINING Hybrid cloud, all-flash, data protection, converged, software-defined, big data DEPLOYMENT Planning, configuration, installation, integration, data migration, post implementation MANAGED SERVICES Cloud, applications, infrastructure, ERS, storage, management IT PROVEN Case studies for applications, infrastructure, operating models, cloud

4 Dell EMC experience is unparalleled Windows 10 Deployment Partner of the Year years running 23 Microsoft Gold Competencies 3,100 Consulting engagements a year globally Thousands 55K dedicated of consulting service engagements professionals around the world 11M+ PC s systems configured and deployed a year globally over 4,500 industry certifications 113M+ systems supported

5 LOW VALUE HIGH VALUE Devices & OS Commoditized IT Services Keep PCs working Digital Transformation IT Transformation Workforce Transformation Security Transformation

6 End User Experience Schedule Install Computer Works 1 Logoff & shutdown Old PC Request new PC Trouble Tickets Where s my File? Wait for Tech Tech shows up late Missing Apps 2 Turn on & login to New PC Wait for Install Yes! New Computer 3 Start Using Your New Computer

7 Ship Ship Typical process Manufacturing Build PC Load Image $0 $30 $25 Warehouse & Staging Warranty Starts Receiving & Handling Depreciation Asset Tag Asset Report BIOS Settings Patch OS and Apps Install Dept Apps Marry Equipment $20 $20 $15 $10 $6 $11 $20 $15 $25 Deskside Join Domain Deliver Physical Install Install User Apps Data Migration Trouble Tickets PMO Total $268 $6 $10 $5 $15 $20 $25 $15

8 Move work to the factory Factory Image Load Asset Tag Asset Report BIOS Settings Join Domain Patch OS (SCCM) Install Apps (SCCM) Data Migration (Cloud) Warehouse/Staging Moving work to the factory saves money and time. + much better for mobile and remote users Onsite

9 Minimize user impact Factory Warehousing/Staging Onsite Image Load Asset Tag Asset Report BIOS Settings Join Domain Patch OS (SCCM) Install Apps (SCCM) Data Migration (Cloud) Onsite deployment becomes just as easy as deploying a new smartphone Unbox & Dock

10 Client Deployment Financial Model The research shows significantly lower costs to deploy PCs, as much as 62% less IDC Study User Experience ROI Savings Whitepaper ROI Calculator

11 Client Deployment Assessment

12 Factory Imaging capabilities Dell EMC Image Management capabilities Requires physical evaluation unit Tools / Services Image Load ImageAssist Boot In Factory Connected Config Managed by Customer Customer / Dell Customer / Dell Customer / Dell Methodology Cloning (static) MDT OEM Cloning Cloning + Dynamic Driver + Dynamic Patch installation Dynamic Installation + Dynamic Driver + Dynamic Patch installation Secure VPN Connection + DP in Dell Factory Customer Effort Without Consulting With Consulting Requirements All OS supported Capture format Ghost or.wim Windows 7 -> 10 (32 or 64bits) Download Toolset Knowledge or consulting MDT 2012 update 1 SCCM 2012 Small change to TS required, to be same as used for customer site Project mode initializing Physical or Virtual environment AD + Provisioning Benefits Install Time on Customer Site Cost effective Installation without infrastructure or media. No network usage Simplify image creation "Hardware agnostic": Image roadmap independent of Dell product roadmap Leverage existing Task Sequence Major part of the task sequence run by Dell, reduce TCO on customer site Leverage existing Task Sequence Full installation on Dell premises. No action required on customer site. out-of-the-box concept

13 Connected Configuration Secure VPN connection to Dell facilities Scale based on capacity needs Per box fee Customer Headquarters Primary Site 1 Secure VPN Connection Extend your infrastructure to Dell EMC Your data remains on your servers Site 2 Distribution Point Dell Configuration Center

14 100% SYSTEMS NEED CONFIG. MATERIALS TIME EFFORT REAL COST MAN DIST RES IT EU BIOS IMAGE ASSET TAG ASSET REP INSTALL JOIN DOMAIN REMOVE LEGACY DATA MIG DATA WIPE TD DELL SCCM APPS PROJECT MANAGEMENT 30 DAY PD SUPPORT TRAINING CREDITS EU Out of Hours DELL ENG. PRODEPLOY PLUS

15 ProDeploy Client Suite 3 offers designed to meet customer needs from the most simple to the most complex Basic Deployment ProDeploy ProDeploy Plus Deployment services training, authorization and competency via PartnerDirect Seamless integration with TechDirect

16 TechDirect Simple 1 tool 11 languages Bypass phone-based support requests Convenient Customizable Efficient online resolution for Client and Infrastructure Manage status and history of support requests Access profile information, installation certs and Message Center Modular layout = custom dashboard, reports and summaries Custom reporting Full parts dispatch enrollment of assets and warranties built into workflow

17 TechDirect - Mobile app Available on ios and Android devices Does your team need the ability to engage Dell Tech Support and dispatch parts on the go? TechDirect mobile app, available in English for ios and Android devices. Home screen Message Center Create Dispatches View Dispatches

18 What is Dell PC as a Service? Dell PC as a Service (PCaaS) solutions combine hardware, software, PC lifecycle services and financing into one all-encompassing service providing a Single, predictable price per seat per month Hardware Deployment Support Asset Recovery Example Year Term

19 PCaaS Services Delivery Manager (SDM) Your single point of contact for everything PC as a Service Facilitating all phases of the PC lifecycle PC Lifecycle Planning Deployment Support Asset Recovery / PC Refresh

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