ADF Management Solutions

Transcription

1 ADF MANAGEMENT Intelligent automation for modern print-to-mail operations Producing and delivering high integrity customer communications P/I Production TM Intelligence

2 Pitney Bowes Emtex Software ADF Management Solutions Optimizing your mailstream requires putting the same organization and attention to integration and process efficiency that any successful manufacturer must put into their operation. Automated Document Factory (ADF) Management solutions can optimize workflow, capacity and production by managing quality, cost, performance and compliance across the entire document factory. When combined with our Production Intelligence workflow management solutions, Output Management and MIS Solutions, you gain true intelligence to help increase the efficiency of the entire print and finishing process for an optimal level of integrity while ensuring timely and accurate communications and customer satisfaction. Pitney Bowes Emtex ADF Management Solutions An ADF Management Solution can infuse your entire operation with production intelligence by enhancing workflow efficiency and tracking of production processes from digital file through completed mail piece. ADF Management Solutions capabilities include: Real-time Production Management and Reporting create an integrated workflow and real-time environment to gain a 360-degree view of enterprise-wide job progress, step-level SLA performance and instant access to real-time workflow details for every process and mail-piece. Automated Data Collection - ensures accurate, reliable, and objective reporting while eliminating the wasted time associated with manual entry and re-entry of data for every job at every step. Intelligent inserter integration When implemented as part of an ADF management solution, intelligent inserter integration enables you to centrally manage and monitor the finishing process in great detail, as this is typically the most costly and error-prone process step. The tools you need to ensure the highest levels of integrity and accountability can come from proof-of-process reporting and detailed piece-level production analysis.

3 Putting Manufacturing Principles and Discipline into Your Mailstream Processes Real-time Production Management and Reporting Automated Data Collection DFWorks DFWorks is an integrated software suite for production mail facilities that provides real-time information on print and mail jobs, available resources and individual mail pieces. The scaleable, server-based software integrates to a variety of document output printing and mailing systems. The DFWorks Postage Accounting and Funds Management Module provides a set of online views and management tools to simplify and optimize postage-related management tasks without costly production delays. The DFWorks Productivity Reporting Module determines productivity by equipment, operator and job type to provide vital intelligence that allows continuous process improvement. Job Tracking DFWorks Production Workflow enables you to automatically monitor and document the timeline of jobs from start to finish, helping you to manage your SLA s and monitor productivity. Job forecasting allows you to start tracking jobs even before they arrive, so alerts can be sent to resolve delays before they happen. As jobs are routed from arrival through conditioning, print, insert and any intervening manual or QC steps, the workflow of the job is graphically presented and can be directly viewed by your clients via restricted Web access, which can help improve customer satisfaction. Document Lifecycle Tracking Instantly know the status of every mail piece that passes through your facility and realize increased gains in response time on service to your customers. Optimizing your print and mail operation with the power to automatically track the history and status of each mail piece can result in lower costs and higher customer satisfaction. Further expand the value and content of mail piece history with integration to postal tracking and document vault systems for delivery status and instant recall of the original as-produced document for immediate re-processing. The DFWorks Mailrun Management provides centralized job profiling, insert plan version control, job ticketing, and automated job setup when used in conjunction with intelligent inserter systems. Job setup automation reduces costs, labor and waste, and simplifies production reporting. Improve SLA performance with multi-step job tracking Reduce overhead by using accurate, automated data collection Increase customer satisfaction clients can view job status via Web accessible graphic displays Automated Data Collection The integration of output management and finishing systems is the key to an effective ADF reporting system. Consistent, highquality data provides accurate analysis that you can depend on, and eliminates the concerns often associated with looselycoupled third party solutions. Value Benefits: Easily construct a history of events for individual mail pieces Minimize the number of inquiries with online, anytime access to mail piece status Provide visibility to mail pieces, including contents, to clients and line-of business stakeholders Track jobs and workflow to achieve key deliverables and SLA s Designed to streamline remote access for customer service

4 6 Can you answer these questions? Pitney Bowes Inserters Pitney Bowes inserters with DC operating systems such as the FPS Flexible Productivity Series and the APS Advanced Productivity Series offer the combination of high productivity, throughput and integrity that is required in advanced document factories. 4 Output Management Solutions 1 2 ADF Management 3 4 Automated Reprints 5 Intelligent Inserter Integration Data Processing / Control File Creation Centralized Postal Accounting High Speed Inserting with File-Based Processing 6 High Speed Inserting Platform with Inline Printing and Digital Metering Are our people, processes and equipment being used with maximum efficiency? Are tools in place to monitor performance for continuous improvement? How do you ensure compliance and integrity for every mail piece from print to delivery? What is an acceptable level of integrity for your organization? Your Pitney Bowes Emtex representative can help you answer these ADF questions and more! Pitney Bowes Workflow Solutions As the worldwide experts on mailstream efficiency, Pitney Bowes offers a variety of consulting and educational services to help you improve efficiency, control costs and expand production capabilities, all while meeting the increasing demands of tighter deadlines and strict service-level agreements. Pitney Bowes Workflow Solutions include educational programs and consultative services to apply manufacturing principles and disciplines to operations management, layout and design, and production processes to optimize the performance and throughput of production mail operations.

5 ADF management solutions improve your mailstream in five ways Given the complexities of today s mailstream, there is a growing need for an intelligent way to improve productivity, reduce costs, and intelligently link print and mail processes. Our Automated Document Factory (ADF) Management Solutions provide a real-time data collection platform for measuring and analyzing performance. Transforming raw data into actionable information, an effective ADF Management Solution can infuse your entire print-to-mail operation with production intelligence, enabling you to view all stages of production, quickly intervene when necessary and make the best use of assets. With robust ADF management software, you can profile, track, and monitor jobs, produce consolidated management, audit, and performance reports and capitalize on the Five I s of Production Intelligence Workflow Management Solutions. Transform your mailstream with the Five I s of Production Intelligence Workflow Management Solutions. in-for-ma-tion, noun, 1) a collection of facts, data and realtime production performance analytics, 2) knowledge of specific events or situations that has been gathered, 3) turning data into insightful information, 4) management and tracking at every touch-point of your print and mail processes. in-no-va-tion, noun, 1) a single workflow to manage disparate print technology, 2) effective production planning of resources, devices, and processes, 3) real-time document re-engineering and enhancement, 4) intuitive technology to simplify job preparation and accelerate process automation. in te gra tion, noun, 1) the act of combining separate process into a unified process, 2) integrating data from across your print and mail operation, 3) optimize workflow steps. in-teg-ri-ty, noun, 1) the quality or state of being complete, 2) adherence to regulatory compliance, 3) the ability to meet and exceed service level agreements (SLAs), 4) a sound business continuity plan. in-tel-li-gence, noun, 1) the ability to apply information, innovation, integration and integrity to manage one s environment, 2) the ability to making better, more informed decisions, 3) the ability to spot inefficiencies, and unused resources, 4) the ability to comprehend; to understand and profit from experience.

6 Our ADF Management Solutions Add Intelligence into Every Communication With communication intelligence in your mailstream, your relationships with customers, prospects, suppliers and employees become more effective, more efficient and far more profitable. Real-time production management and reporting, automated data collection and intelligent inserter integration, optimize productivity, compliance and document integrity while ensuring timely and accurate communications for customer satisfaction It s all part of a strategic framework known as Customer Communication Management, an approach that adds intelligence and value at every step. With a single, high-definition view of your customers, Customer Intelligence makes every customer contact more relevant and purposeful. By turning the data and documents running through your print and mail operations into actionable information, Production Intelligence helps ensure that every communication is accurate and efficient. Through the seamless management, distribution and analysis of physical and electronic communications, Channel Intelligence provides for more consistent, more effective customer experiences. For more information, call us today or visit us at Emtex Limited Emtex House, Station Road, Kings Langley, WD4 8LH, United Kingdom Tel: +44 (0) Fax: +44 (0) info@emtex.com Emtex Software, Inc. 901 Yamato Road, Suite 120 Boca Raton, Florida USA Tel: Toll-free: 877-EMTEXSW ( ) Fax: info-usa@emtex.com Pitney Bowes, the Corporate Design, DFWorks, FPS and APS are trademarks of Pitney Bowes Inc. Emtex and Production Intelligence is a trademark of Emtex Limited. All other products referenced in this material may be trademarks or registered trademarks of their respective companies Pitney Bowes Inc. All Rights Reserved _ADF_0508