Mandatory Revision Date: June 2018 Assistant Vice-President (Financial Services)

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1 Policy Name: Originating/Responsible Department: Approval Authority: Date of Original Policy: March 2003 Last Updated: June 2017 Charges for Services Financial Services Senior Management Committee (SMC) Mandatory Revision Date: June 2018 Contact: Assistant Vice-President (Financial Services) Policy: There will be maximum rates for charges made by all non-ancillary departments that provide goods and/or services for a fee. The maximum rate for labour charges is cost plus 40%. The maximum rates for materials/goods supplied or forming part of the service charges is cost plus 15%. The maximum rental charges for equipment will equal the calculated cost plus 10%, where the cost is the purchase price of the equipment divided by the estimated life (i.e. days, hours etc.) Purpose: The purpose of the policy is to establish maximum charge out rates for services. The policy also requires suppliers of the services to publish their rates thus allowing departments to plan for expenditures on these services. Scope: This policy applies to all operating departments providing services for a fee, and excludes the Ancillaries. The Ancillaries are Athletics, Bookstore, Graphics, Housing and Food Services, Health Services, and Parking/Lockers. Procedure: Departments wishing to charge for services must submit the list of services for approval by the Senior Management Committee. Once approved, departments are to use the above guide when determining rates. All departments that charge for their services must publish a list of those services and the various charges on the departmental web site. The charges must be submitted to the SMC annually for review, and approval, if any changes are being proposed. Contacts: AVP Financial Services

2 Carleton University Charges for Service Information Technology Services Services Rate Proposed Rate Percentage Change Software Software - other site licensed software titles: Software - installation of extra software in non-work PCs $36/hour No Change N/A Hardware PC upgrades, repairs, relocations $36/hour + materials Repairs to peripherals (printer, fax etc.) $36/hour Network Configuration of PC for home use $25 flat rate No Changes N/A Computer Purchase Program: Voice Telephone Rentals (monthly) 5312 IP Phone $14.50 includes voic 5330 IP Phone $17.50 includes voic 5340 IP Phone $21.00 includes voic 5201 IP Phone $11.00 VoIP Cordless Phone bundle $16.00 includes voic Additional VoIP Cordless Handsets $11.00 includes voic No Changes N/A VoIP Cordless signal extender (New $10.00 Discontinued Standard Sets (monthly) Campus Ancillary Single Line set with Call Display $14.04 $24.08 Single Line Set $11.16 $22.32 Multi-Line Set $15.62 $31.25 Wall Phone $10.56 $21.13 Analog Line $10.04 $20.08 Advanced Voic (monthly) $2.00 Work From Home (monthly) Teleworker 5330 $21 Teleworker 5340 $24.50 Voic Box (monthly) $2 Reserved Numbers (monthly) $5 Direct-In-Dial (DID) (monthly) $7.35 Bell White Pages Listing (monthly) $8.72 No Changes N/A Yellow Pages Listing (monthly) Cost Recovery Standard Phone Installation $75 flat rate Non-standard Phone Installation $41/hour + materials Temporary Line Installation $19 flat rate Phone Moves Relocation of phone to an existing $75 flat rate

3 Jack (VoIP phones can be moved by user at Phone Accessories (long curly cord, line $10 flat rate Damaged or Lost Phones (flat rate) Single Line Set with Display $100 Single Line Set $30 Multi-Line Set $250 VoIP 5201 $100 VoIP 5312 $140 No Changes N/A VoIP 5330 $250 VoIP Cordless Base, Handset or $150 VoIP 5340 $340 Emergency Phone (flat rate) $100 (plus installation and Voice Menu Voice Menu Mail box Monthly rental Voice Menu License Initial Set-up Programming Change $2 monthly $40 - flat rate $75 + $41/hour $35 - flat rate $41/hour ACD (monthly) Agent License Voice $6 Agent License Multi-Media $10 (includes Agent License Reporting License $20 Dedicated RAD Ports $14 ACD (one-time charge) Initial Set-up $75 + $41/hour Set License $100 (per Set) No Changes N/A Multi-Media License $700 (per department) Programming Changes $41/hour Reporting PC Client Installation $40 Audio Conferencing (monthly) $5 Audio / Web Collaboration No charge Conference Phone Rental $30 (per use) VoIP UC360 Conference Unit (flat rate) $700 Optional Wireless Mic w/ Controller $1120 Headsets (flat rate) Wireless Integrated $350 Cordless $250 Wired (with quick disconnect) $110 Cordless DECT Handset (New Item) $275 Network Addition of New Data Network Connection Estimate based on scope of work + network connection charge of $150 (estimated minimum cost of work $450) (estimated $41/hour + minimum materials cost of $300) estimate based on scope of work Estimate based on scope of work + material + network connection charge Direct cost of $ % (estimated minimum total of $275) Addition of New Voice Network Connection Estimate based on scope of Move/Change to existing Data Network/Voice Connection Activate Existing Data Network/Voice Jack Renovations, construction and major moves, adds, changes No Changes N/A

4 Wireless Access Point $1,600 (one-time fee) No Changes N/A Temporary wireless network coverage for large conferences, Direct cost + 10% Miscellaneous Server Systems support (Backup, recovery, administration) ecommerce Service 0-99 GB: $8 per GB per year Over 100 GB: $5 per GB per $100 per engagement plus credit card No Changes N/A Virtual Server Initial Setup of Virtual Machine $2500 set up (covers 5 year) CommVault File System backup $500 one-time fee Server License $500 one-time fee No Changes N/A Data Centre Cost Recovery fees $50 per server per month Configuration and Maintenance $52/hour Physical Server Initial Setup of Physical Machine $320 one-time fee CommVault File System backup $500 one-time fee Server License $500 one-time fee No Changes N/A Data Centre Cost Recovery Fees $150 per server per month Configuration and Maintenance $52/hour

5 FACILITIES MANAGEMENT AND PLANNING Services Rates Proposed Rate Percentage Change Move and Furniture Services Moving office supplies, furniture, related items Installation, or removal of wallmounted items and furnishings Deliveries of boxed or loose materials Disposal of obsolete materials and furnishings Room set-up (excluding Scheduling classroom pool) $28.80/hour/person % $28.40/hour/person $28.80/hour/person 1.41% + disposal costs Supply and delivery of boxes and tape (for moving) Exam set-up (Other than scheduled through examination services) Furniture repair or replacement $28.40hour/person + Contracted services for any of the above $28.80/hour/person + $28.80/hour/person + + disposal costs 1.41% 1.41% $28.80/hour/person % $ materials $ materials 1.41% $28.80/hour/person % $28.80hour/person % Direct cost Direct cost N/A Event Services Event set up and tear down costs contracted services Signage Event signage, both interior and exterior Updating and repair of departmental directories, plaques, office signs, name plates contracted services Direct cost N/A N/A $35.00/hour + materials Direct Cost Per hour to direct cost Direct cost Direct cost N/A Painting All painting other than scheduled maintenance Contracted services for the above $38.90/hour/person + $39.80/hour/person % materials materials Direct cost Direct cost N/A Carpentry Refinishing, repair or $41.30/hour + materials $42.00/hour + materials 1.70% replacement of dept. furniture Manufacture of furniture or $41.30/hour + materials $42.00/hour + materials 1.70% related items Installation or assembly of $41.30/hour + materials $42.00/hour + materials 1.70%

6 departmental furnishing Supply and installation of coat hooks and accessories Departmentally requested renovations or alterations $41.30/hour + materials $42.00/hour + materials 1.70% $41.30/hour + materials $42.00/hour + materials 1.70% Locksmith Supply and cutting of all keys (other than broken) Lock changes and re-keying of locks Supply and installation of other locking devices Safe, vault or lock bag service $41.30/hour + materials $41.30/hour + materials $41.30/hour + materials $41.30/hour + materials $42.00/hour + materials $42.00/hour + materials $42.00/hour + materials $42.00/hour + materials 1.70% 1.70% 1.70% 1.70% Grounds Services Delivery and set up of picnic tables, garbage cans and site clean-up for departmental events Delivery of displays related to dept. student exhibits Set up of barricades for student events Disposal of obsolete materials and furnishings + disposal fee $30.00/hour/person + $30.00/hour/person + $30.00/hour/person + $30.00/hour/person + + disposal fee 5.63% 5.63% 5.63% 5.63% Custodial Services Cleaning of office space on departure of occupants Steam cleaning of carpets and furniture (non-routine) Electrical Services Repairs to appliances in dept. kitchens Installation and repair of dept. purchased equipment Installation of new power supply as per Department request Contracted services for the above Mechanical Services Installation and repairs on dept. purchased equipment Direct cost Direct cost N/A Direct cost Direct Cost N/A $43.50/hour + materials $44.20/hour + materials 1.61% $43.50/hour + materials $44.20/hour + materials 1.61% $43.50/hour + materials $44.20/hour + materials 1.61% Direct costs Direct costs N/A $43.50/hour + materials $44.20/hour + materials 1.61% Automotive Services

7 Repair and maintenance of departmental golf carts and vehicles Renovations and Alterations Requests for renovation/alteration outside approved capital plan $42.60/hour + materials $43.30/hour + materials 1.64% Direct costs + 4% Direct costs + 4% N/A DEPARTMENT OF UNIVERSITY COMMUNICATIONS* *No rate changes from Services Borrowing of Event Related Equipment-to offset maintenance and replacement costs of event related equipment Available to E.C.C. Members only. To become a member contact: events.office@carleton.ca Carleton University Name Badge (Magnetic) $ annually (May 1 or date of membership until April 30) $15.00 each *Only one price change DEPARTMENT OF UNIVERSITY SAFETY* Services Individual equipment protection Room perimeter security, video verification, door access $53.00/hour + materials $53.00/hour + materials Intrusion Alarms Installation and maintenance of the security systems is the financial responsibility of the requesting department. The fee schedule for monitoring and response is as follows: User Class Category Class 1 Single room (current and new users) $41.00 Class 2 Single room with multi-alarms connected to computers and $59.00 peripherals, including but not restricted to motion detectors, door contacts and card access. (current and new users) Class 3 Multi-rooms with multi-alarms and up to four alarmed rooms per $88.00 building connected to computer and peripherals, including but not restricted to motion detectors, door contacts and card access. Class 4 Multi-levels 5+ and multi building locations, including alarmed computers and peripherals but not restricted to motion detectors, door contacts and card access. $ False Alarm False Alarms per instance. Must be paid within 30 days $50.00 Hire-On Security Campus Safety Officer Student Safety Patroller Event Manager/Supervisor $53.00/hour $55.00/hour *New CA for OPSEU effective 1 June 2017 $20.00/hour $75.00/hour

8 Two-Way Radio Services System Access Fee $36.00/month per radio DEPARTMENT OF UNIVERSITY SERVICES* *No rate changes from Services Science Technology Centre Technician $45/hour External $64/hour + materials (direct cost + 15%) IMS/CUOL Rates* *Prices are rounded to nearest dollar (CPI = 1.6%) Services Labour Rates Item Regular Hours (Off Campus Client) Overtime rate (outside regular weekly hours) On /Campus Client 25% off Camera Operator Student Special price per Hour (negotiab le) Switcher Operator Streaming Video IT technician Streaming Video Technician Assistant Director Technical Producer Director Media Producer Studio Operator Video Conference Technician Editor (incl. Tech & Facilities) Graphics (incl. Tech & Facilities) Production Equipment Item Regular Overtime On/Campus Off Student Special Flat Half

9 Hours rate (outside regular weekly hours) Kind Client Equipment 1/2 day rate Sony Camera PMW 320 kit 350 camera 2 Sony Camera PMW 200 kit 200 camera 1 Quantity on hand Campus Client price per Hour (negotiable) Rate Day Rate Sony Camera FS700 Large sensor 4K (kit lens) Sony A7S - Large sensor - mirrorless 4K 200 camera camera 1 Panasonic HVX camera 1 Lens Rokinon emount mm Lens Rokinon emount mm Lens Rokinon emount mm Digital Rapids Encoder 400 encoder 2 Microphone Wireless (only 50 microphone 4 when used alone) Tripod Sachtler legs 50 tripod 2 Tripod Sachtler Vinton legs 50 tripod 2 Production Facilities Studio Rental - includes 1 operator Studio Rental Students (only lights) Studio Rental - includes 1 operator Studio Rental Off campus (only lights) Studio Rental Full Video Conference Room (hr rate) Video Conference Technician Video Conference Thesis Defence ( flat Rate ) includes Technician FGPA Video Conference for Affinity Video Conference Research Video Conference Academic Class

10 Media Commons 35/day 20/half day IMS/CUES Rates from April 2014 to August 2016 LABOUR Technician (per hour) $ Weekend and Holidays (per hour) Deliveries or pickups (Non tech gear: flip charts, dollies etc.) Service Rates Proposed Rates Electronic Classroom Daily Weekly Weekend Daily Weekly Weekend Lecture Theatre $75 $225 $ $ % $ % $ % ECR $38 $114 $57.00 $ % $ % $ % RH Conference Room Daily $105 $400 n/a --- N/A --- N/A --- N/A 213 Tory (ALC) Daily $130 $390 $ $ % $ % $ % 431 Tory (ALC) Daily $65 $195 $97.50 $ N/A --- N/A --- N/A

11 Rates Proposed Rates Daily Weekly Weekend Daily Weekly Weekend Equipment Audio Sennheiser Wireless Speaker Kit $ $ $ % $ % $ % QSC powered speaker w stand $21 $63 $31.50 $21.00 N/A $63.00 N/A $31.50 N/A Yamaha powered speaker $7 $21 $10.50 $ 7.00 N/A $21.00 $10.50 N/A Lecturnette $42 $126 $63.00 $ % $ % $ % Large Form Digital Mixer $60 $180 $90.00 $ % $ % $ % Small Form Digital Mixer $27 $81 $40.50 $27.00 $81.00 $40.50 Media Box (press feed) $31 $93 $46.50 $ % $ % $ % Wireless Mic (lav, HH, desk) $16 $48 $24.00 $16.00 N/A $48.00 N/A $24.00 N/A Wireless Podium Mic $29 $87 $43.50 $29.00 N/A $87.00 N/A $43.50 N/A Wired Mic $2 $6 $3.00 $2.00 N/A $6.00 N/A $ 3.00 N/A Mipro $18 $54 $27.00 $18.00 N/A $54.00 N/A $27.00 N/A DI $10 $30 $ $10.00 N/A $ N/A $15.00 N/A Boom Box $4 $12 $6.00 $4.00 N/A $ N/A $6.00 N/A CD Player $4 $12 $ 6.00 $ 4.00 N/A $12.00 N/A $6.00 N/A Marantz Recorder $25 $75 $37.50 $25.00 N/A $ N/A $37.50 N/A Teleconference Unit $11 $33 $16.50 $11.00 N/A $ N/A $16.50 N/A Data Laptop with DI $21 $63 $31.50 $21.00 N/A $63.00 N/A $31.50 N/A Data Projector $35 $105 $52.50 $ % $ % $ % Document camera $84 $252 $ $ % $ % $ % Web Camera with built in mic $2 $6 $3.00 $2.00 N/A $6.00 N/A $3.00 N/A Video Sharp 80" Monitors $114 $342 $ $ % $ % $ % 60" monitors $72 $216 $ $ % $ % $ " Monitors $34 $102 $51.00 $ % $ % $ % 22" Monitor $4 $12 $6.00 $4.00 N/A $12.00 N/A $ 6.00 N/A Multiregional Blu-ray player $7 $21 $10.50 $7.00 N/A $21.00 N/A $10.50 N/A HDMI Multimedia Kit $10 $30 $15.00 $10.00 N/A $30.00 N/A $ N/A

12 Rates Proposed Rates Barco Switcher $86 $258 $ $ % $ % $ % Extron Switcher $65 $195 $95.50 $ % $ % $ % Screens Tripod 70" x 70" $5 $15 $7.50 $5.00 N/A $15.00 N/A $7.50 N/A Tripod 86" x 86" $7 $21 $ $7.00 N/A $21.00 N/A $10.50 N/A Tripod 96" x 96" $8 $24 $12.00 $8.00 N/A $24.00 N/A $12.00 N/A Stumpfl Screen (105" x 59") $70 $210 $ $ % $ % $ % Miscellaneous Flip charts (with one pad plus makers) $6 $18 $9.00 $6.00 N/A $ N/A $ 9.00 N/A Additional pads (each) $4 $12 $6.00 $4.00 N/A $12.00 N/A $6.00 N/A AC Cords, power bars, cables $2 $6 $3.00 $2.00 N/A $6.00 N/A $3.00 N/A PP Remote/laser pointer etc $2 $6 $3.00 $2.00 N/A $6.00 N/A $3.00 N/A Podium Light $3 $9 $4.50 $3.00 N/A $9.00 N/A $4.50 N/A

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