SAAone. Consortium optimizes highway access with IBM enterprise asset management software. Overview. Meeting requirements of a EUR1 billion contract

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1 SAAone Consortium optimizes highway access with IBM enterprise asset management software Overview The need SAAone needed to register and report all the consequences of road works in accordance with the conditions of the DBFM contract, and to demonstrate in advance that the system conforms to the requirements. The solution The construction consortium uses The IBM Enterprise Asset Management System with an integrated Performance Management System, linked to sectionspecific VHL (Vehicle Hours Lost) models. The benefit SAAone registers and reports all facets of the road works in accordance with the conditions of the DBFM contract, provides continuous oversight and delivers periodical reports. SAAone is a construction consortium consisting of the construction companies Boskalis, Hochtief and VolkerWessels as well as investor DIF. The consortium is responsible for extending and maintaining the Diemen Almere Havendreef section of the A1/A6 highway. Meeting requirements of a EUR1 billion contract SAAone has been contracted by Rijkswaterstaat to widen the Diemen Almere Havendreef section of the A1/A6 highway as part of the Schiphol, Amsterdam, Almere (SAA) project. SAAone is a construction consortium consisting of the construction companies Boskalis, Hochtief and VolkerWessels as well as investor DIF. The consortium is responsible for extending and maintaining the Diemen Almere Havendreef section of the A1/A6 highway. The Diemen Almere Havendreef stretch of the A1/A6 highway is 23 kilometers long and SAAone will be undertaking a number of construction projects on the section, including replacing, widening and moving roads as well as dozens of artworks, and installing traffic systems and gantries, cameras and other devices. Once SAAone has completed these construction projects, the operation phase starts. The consortium is responsible for the section of the highway for a period of 25 years. This means that it will also keep the road open in the event of incidents. In accordance with the DBFM contract, SAAone is obliged to comply with a certain response and repair time for each type of incident. All these times and the associated activities and planning are set out in the registration and reporting system.

2 Leveraging its integrated asset and performance management capabilities in conjunction with a Vehicle Hours Lost model, SAAone tracks response times and repair costs for travel delay incidents on any section of highway. We calculate how long a lane may be closed, the estimated number of vehicles delayed and report the financial consequences, says Peter Groen, maintenance manager for SAAone. SAAone and Rijkswaterstaat have concluded a DBFM (Design, Build, Finance and Maintain) contract for the A1/A6 project, under which the contractor is responsible for the design, construction, maintenance and financing of the project and for which the contractor must demonstrate that it complies with the requirements. Integrating asset and performance management This is set out in the Performance Measurement System (PMS), for which SAAone is using IBM s enterprise asset management software IBM Maximo, integrated with the Gemba Performance Management System (PMS). As the party responsible for the actual execution of the DBFM contract, SAAone was faced with two challenges. Firstly, the construction company was required to demonstrate within a few months prior to the start of the project that the required system, including the associated IBM Maximo work processes, worked in accordance with the requirements. Fulfilling this component of the commencement certificate was the first requirement imposed on us by Rijkswaterstaat, a type of certificate of competence, says Peter Groen, Maintenance Manager at SAAone. If we did not have that certificate we could not start, and if we delayed the start it would mean that the funding from our investors would get out of step. And so it was crucial that we were able to demonstrate in good time that our system worked properly. In order to obtain the certificate the entire system had to fulfill the qualifications set by Rijkswaterstaat, and so SAAone had to register all activities in accordance with the Rijkswaterstaat requirements and ensure they could be scrutinized. The system also has to be able to generate a detailed maintenance plan for the entire section of highway and all this before the construction work had even started. 2

3 Solution Components Software IBM Maximo asset management IBM Business Partner Gemba IBM Maximo was an easy choice, says Peter Groen. We had excellent previous experiences with this enterprise asset management system, and VolkerWessels already uses IBM Maximo in many other contracts. IBM Maximo forms the basis of the registration and reporting system, in which a complete asset register is configured according to the qualifications of Rijkswaterstaat as well as a verification function that SAAone and Rijkswaterstaat can use to perform controls and checks. IBM Business Partner Gemba Service equipped IBM Maximo with a PMS an add-on to the standard IBM Maximo environment. Aside from verifying completed work, the add-on also offers an adapted incident registration tailored to the requirements of the contract, while it also integrates the Vehicle Hours Lost (VHL) model that is part of the contract. This model calculates the time for which a lane will be closed, the number of vehicles that will theoretically be delayed according to the model, and any associated financial consequences for that specific section of the highway. The PMS also automatically calculates and substantiates the payment mechanism underlying the quarterly reports. 3

4 Adaptable project management and reporting Thanks to the registration and reporting system underpinned by IBM Maximo and the PMS, SAAone is able to manage the safety, quality, planning, and maintenance in accordance with the requirements imposed by Rijkswaterstaat. For example, in the case of a pothole the incident room inputs a notification into the system, explains Peter Groen. At that time the clock starts and our people immediately get to work. Once the repairs are complete we register that fact in our system. The Gemba Service add-on means that the incident room can link incidents to theoretical contractual terms and components more quickly and simply, after which the contractual components can be monitored. The IBM Maximo PMS also provides the required transparency. Each quarter the IBM Maximo system provides Rijkswaterstaat with a detailed financial report, completely in line with their requirements and wishes, says Groen. Moreover, the system is set up in such a way that it can also be used for future sections of the highway. Each section has its own contractual conditions and VHL models, but we don t have to restart from scratch for every one of them as the variations can be uniformly integrated into the IBM Maximo PMS. That makes a difference in terms of time and costs, and even more important, it means that we know we can create an all-inclusive system in a relatively simple manner thanks to the modular construction of IBM Maximo and the PMS, allowing us to comply with even the smallest qualifications and conditions contained in the DBFM contract. 4

5 For more information To learn more about Maximo asset management, please contact your IBM marketing representative or IBM Business Partner, or visit the following website: ibm.com/software/products/maximoassetmanagement 5

6 Copyright IBM Corporation 2014 IBM Corporation Software Group Route 100 Somers, NY Produced in the United States of America June 2014 IBM, the IBM logo, ibm.com and Maximo are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at Copyright and trademark information at This document is current as of the initial date of publication and may be changed by IBM at any time. The client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. It is the user s responsibility to evaluate and verify the operation of any other products or programs with IBM products and programs. THE INFORMATION IN THIS DOCUMENT IS PROVIDED AS IS WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided. Please Recycle SWC14076-USEN-00

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