InfoTech IT Solutions s.a.r.l

Transcription

1 InfoTech IT Solutions s.a.r.l

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3 About us 01 Our Company With Over 5 years of experience, InfoTech IT Solutions is conceived to provide technological turnkey solutions and first rate services to small, medium, and large enterprises in the Lebanese and overseas market. We are one-stop complete Information Technology Service Provider experienced in providing network maintenance, emergency support, sales & upgrades, consulting & project management, VoIP & telephony, virtualization technologies, IT Security & web design/marketing. We are also capable in creating corporate websites, e-commerce and carrying out bespoke customised programming work. 02 We are commited to cover nearly all IT and communication needs for companies, guiding them to get off the ground or operate in a more effective and cost-conscious way. Many businesses find benefit in outsourcing IT operations quickly resolving technical issues and providing cost efficient and functional technologies. We are a group of highly educated personnel holding industrial recognised qualifications such as Microsoft Certified Professional (MCP) or Microsoft Certified Systems Engineer (MCSE). CCNA, CCNP, ITIL, etc.. 03 Our Customers We cover a wide range of sectors including governmental, legal, accounting, media, recruitment, financial, consumer & health products and much more support@infotechlb.com

4 Some Of Our Loyal clients

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7 Our services 01 On-Site Support 02 Workshop 03 Delivery & Pick up InfoTech offers on-site technical support according to the needs or/and demands of the customer. On-site support fees are based on location, time, magnitude of problem and contractual maintenance. In the event of hardware issues simply bring your defected, problematic or maintenance needing equipment to our state of the art workshop. Faster, cheaper, easier and more professional service is guaranteed always. InfoTech Offers our customers a free pick up and delivery service same or next business day within Beirut Region (please check the list of Areas in our website). 04 Contractual Maintenance InfoTech prepares tailored maintenance contracts based on careful site surveying. Some of the proposed options that can be included in our contract is: - Implementation of IT Policies and Procedures. - Data recovery - Virus cleaning - Proactive or preventive maintenance - Remote service / pre-failure warning 05 Web & Hosting Internet hosting services for web sites, , databases, e-commerce, and domain management are available. This is done through a highly redundant and Fast Servers. Our servers are monitored 24/7 thus solving issues in case of any problem in a timely manner. 06 Printers / Photocopy Machines InfoTech Offers Sales, maintenance and after sales repair for high end printers and photocopy machines for SMB and large enterprises with an optional yearly basis maintenance contracts. Our brands are Canon, HP, Samsung, Epson, Xerox We also supply all kind of inks and toners for a large variety of printing devices. 07 Point Of Sale (POS) Cost effective and durable POS solutions are available for F&B and hospitality sectors. 08 Our Showroom Visit our showroom and find a great selection of IT equipment including Softwares, Desktops and Laptops, Networking equipment, Accessories, etc.. 09 Telephony & VoIP Our service covers legacy / hybrid / IP PBX installation & programming, phone cabling and VoIP / SIP Servers / Gateways for low-cost international and local calls. (Panasonic, Asterisk, etc..) support@infotechlb.com

8 01 InfoTech Product List InfoTech Showroom contain laptops, desktops, servers, printers, IT networking products, CCTV, in addition to a large variety of computer peripherals and spare parts. Our products

9 Our IT Security services 01 Firewalls & IPS/IDS Network connected devices are being probed daily for vulnerabilities. By securing your local area network behind a firewall, you make it harder for attackers to invade your network. Infotech Firewall Service will provide you with cost-effective, practical, real-world protection and prevention for your LAN, securing the network from external attacks and internal abuses. 04 Cabling Providing commercial-grade Network wiring service throughout a business facility involves the installation of a collection of connectors, connecting hardware and cables using unshielded twisted pair (UTP), shielded twisted pair (STP). 02 Disaster Recovery Disaster recovery (DR) is a holistic strategy including people, processes, policies, and technologies. It focuses on restoring the IT systems critical for business functions. If you don t have a DR strategy yet, we can help you create your own plan for your systems (Rackspace and Server Infrastructure) all within your budget. 05 CCTV Security cameras can be used for your home or business as a general deterrent for intruders, as surveillance for health and safety issues or to provide accepted evidence in the case of litigation we provide you all the following types of CCTV: Dome, Discreet Cameras, Infrared/Night Vision, Outdoor, Network/IP, Wireless, PTZ/ Speed Domes, etc.. 03 UPS - Safe: protecting you, your customers, your business - Reliable: uninterrupted, ultra-pure power at all time - Efficient: up to 30% energy savings is now available - Productive: simplicity and peace of mind. 06 Water Leaking Systems Water Alert leak detection equipment is designed to maximize protection by having continuous monitoring 24/7. Our water line leak detection equipment is easy to install. Detect small leaks such as condensate water overflow, chiller water leaks, plumbing line cracks, heating/cooling piping leaks, outside seepage and more before damage and downtime occur. 07 Intrusion Detection Systems Our Intruder systems range from intruder alarms, control panels and motion sensors through to fully integrated intrusion and door control security installations. 08 Automation Systems InfoTech Offers wide automation solutions for your Home and Business (EIB under KNX protocol). 09 Fire Systems Our staff takes pride in their knowledge of fire alarm systems and are eager to help you with your requirements support@infotechlb.com

10 Why we are different 01 Maintenance Agreements InfoTech Offers a Set of maintenance agreements tailored to your specific business needs: 1 - Basic Care 2- Complete Care 3- Intensive Care 02 Online Tracking System No need to call our Customer Service, our online tracking system gives you real-time, detailed progress about your item or ticket status. Info- Tech provides its valuable customers with an online tracking service where they can track the status of their item s status any time. 03 Online Chat Service InfoTech provide their customers with a 24/7 Online Chat Service through our website where all clarifications or enquiries can be discussed with our agents. Our perspective is to cover our customer s needs and requirements all time and achieving their ultimate satisfaction. 04 IT Head Hunting Finding good IT Staff can be a challenging for many companies. Being knowledgable of IT jargon faciliate this process and terms of problem solving taking in consideration experiences, technical skills, language skills, aptitude and attitude presenting the best fit candidates. 05 Personal Trainings InfoTech provide basic to intermediate level training in any of these areas: Windows, , Microsoft office, Adobe Collection. Trainings can be provided in Arabic or English for groups or Individuals. 06 Temporary Replacement InfoTech offer their customers with temporary Laptops and Desktops (upon availability) as a replacement until their problematic item available at our workshop get fixed. 07 IT Consultancy To meet customer s individual need we offer a range of consulting services, including: Network, Server Performance Review, IT Security, Data Backup Review, etc.

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12 Rawda, Lebanon We Do IT For You