Transform Your Business Content Management Capability

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Matilda Madlyn Kelley
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1 Transform Your Business Content Management Capability It s about High Performance July

solutioning to enable organizations business strategy and defining the IT capabilities required to deliver on these solutions.

2 S P E A K E R Niyi Tayo is a Director in Accenture Nigeria Office and leads the Technology Group. He has over 20years experience in Enterprise Architecture, Strategic IT Transformation, Quality Assurance, application solutioning to enable organizations business strategy and defining the IT capabilities required to deliver on these solutions. He has worked on technology projects for several government agencies and led the effort to provide remote technology enabled control solutions for a major oil and gas company

4 Story Today Today, organizations have content stored in pocket of silo systems with no standard built across the different platforms, no integration built across the system to give arrive at one single source of data and no process integration. Taking all of this challenges into perspective, organization will not be able to analyze their content to get better insight of their business Many organizations today have realized the potential of harnessing the information and content generated within their businesses to get better insight to behaviors of their customers. The key towards unlocking this potential is having an integrated view of business information Transforming your business content management capabilities is therefore essential for organizations to achieving the goal of getting better insight ECM suites today have matured and many organizations are considering to consolidate their CM silos to integrated or migrated solution for effective content management. Copyright 2013 Accenture All rights reserved. 4

Understand the journey Begin with an end state in mind Enterprise content management is

8 Identify with the technology trends influencing the impact of unstructured data on the business The capability to find business specific information about content and content management systems. Information access refers to solutions focused on making it easier for users to find the right information in the right format at the point of need. Content Analytics Information Access Social Content Social content, including video, is the fastestgrowing category of new content in enterprises. Enterprise social tools and techniques are empowering information workers, giving them more control over content creation, sharing and dissemination. The capability to accurately and efficiently move large amounts and metadata between solutions. Content Migration Enterprise Content Management ECM on Cloud Demand for multitenant cloud-based ECM offerings is increasing to reduce the initial setup costs, complexity and resource requirements normally associated with purchasing and implementing ECM solutions. ECM provides solutions for addressing unstructured data and is evolving to technology trends Technologies for building integrated, enterprise-wide solutions for documenting authentic evidence of business events, which are either declared or required by policy/legislation. Records Management Digital Asset Management Digital Asset Management is a class of content management concerned with ingesting, annotating, classifying (cataloging), storage, and retrieval of digital assets that go beyond traditional documents. Copyright 2013 Accenture All rights reserved. 8

9 Realize the Potential and Business Values it brings to your Business Realize common content - Eliminates the need to store and distribute multiple electronic files Reduce cost of Production and time to market Minimize legal exposure and costs of noncompliance Streamline audits and improve investors confidence & trust Improved process efficiency and better decisions making Reduces the storage of redundant content across the enterprise Achieve single point of the truth Copyright 2013 Accenture All rights reserved. 9

11 ECM Framework Accenture has created an ECM Framework that addresses the evolving enterprise content management market where content technologies have merged into ECM product suite offerings. The ECM Framework describes how various ECM components are related, identifies what the components provide, and displays how they are used The ECM Framework is organized around specific components: Strategy, People, Technology, Process and Governance With this framework, we are better positioned to support organizations prepare for the transformational journey to achieving a unified business enterprise content management view Copyright 2013 Accenture All rights reserved. 11

ECM Framework - Identifying & Meeting Your Needs Strategy People What resources and organizational structure do I need to establish an effective ECM capability?

Which factors are critical for my business that can be addressed through Enterprise Content Management? Which content adds the most value, and what investments are required to realize this value?

12 ECM Framework - Identifying & Meeting Your Needs Strategy People What resources and organizational structure do I need to establish an effective ECM capability? Which people need to be empowered to contribute the right content? What is the approach for training users of the capability? Which factors are critical for my business that can be addressed through Enterprise Content Management? Which content adds the most value, and what investments are required to realize this value? What are the highest priority initiatives? Process Are the right processes in place to: Capture, retain, access, and manage content? Disseminate, share, and apply content to deliver business value? Technology What capabilities are currently in place? How to integrate with current solutions (ERP, other)? What capabilities are needed to enable the environment? How to fill the gap? Copyright 2013 Accenture All rights reserved. 12

13 ECM Framework - Benefits Captures key components and evaluates client needs against an ECM solution. Defines client vision and an iterative ECM strategy that paves the way for the overall direction and foundation to achieve client s strategic goals. Identifies key pieces of technology to help achieve the client vision/strategy. Recognizes that people are important part of enabling the designated technology and processes. Enables processes to support the defined technological components. Creates the governance around the use of the technology/processes and sets the rules and regulations for users. Copyright 2013 Accenture All rights reserved. 13

ECM Framework - Components ECM Framework

Start the Journey today ECM Framework Enterprise Content Management Assess/ Diagnose Current position Develop to Roadmap Design the Implementation Architecture Plan & Design Build Test Analyze

16 Start the Journey today ECM Framework Enterprise Content Management Assess/ Diagnose Current position Develop to Roadmap Design the Implementation Architecture Plan & Design Build Test Analyze Deploy Assess the Outcome Become a High Performance Business Copyright 2013 Accenture All rights reserved. Note: Please check Notes section for detailed/additional information if you see block diagram. 16

17 with the right Assets and Tools to help jump start the journey Accenture's delivery capabilities are unique and real industrialized assets, tools, methodologies and services that can be bundled to help Jump Start and Enable our engagements. Diagnostic Tool Data and Content Management Processes Automation Blueprints Master Data Management Services Data Architecture Services Data Governance Approach Enterprise Content Management Framework Data Quality Management Services Data Migration and Data Rules Repository Solutions Copyright 2013 Accenture All rights reserved. 17

19 Key contacts For additional information on Accenture Enterprise Content Management Services, please contact one of the following individuals: Niyi Tayo Director, Technology Group, Adebayo Ibraheem Enterprise Content Management Lead, Copyright 2013 Accenture All rights reserved. 19

This document and all information contained herein is the sole property of Accenture. No intellectual property rights are granted by the delivery of this document or the disclosure of its content.

21 This document and all information contained herein is the sole property of Accenture. No intellectual property rights are granted by the delivery of this document or the disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of Accenture. This document and its content shall not be used for any purpose other than that for which it is supplied. The statements made herein do not constitute an offer. They are based on the mentioned assumptions and are expressed in good faith. Where the supporting grounds for these statements are not shown, Accenture will be pleased to explain the basis thereof. Copyright 2013 Accenture All rights reserved. 21

4/26. Analytics Strategy

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