Chapter Two. Project Management Growth: Concepts and Definitions. When to Use Project Management

Transcription

1 : Project Growth: Concepts and Definitions Chapter Two Project Growth: Concepts and Definitions 1 When to Use Project Are the jobs complex? Are there dynamic environmental considerations? Are the constraints tight? Are there several activities to be integrated? Are there several functional boundaries to be crossed? 2 The Need For Restructuring Accomplish tasks that could not be effectively handled by the traditional structure Accomplish onetime activities with minimum disruption to routine business 3 1

2 : Project Growth: Concepts and Definitions Restructuring Problems Project priorities and competition for talent may interrupt the stability of the organization and interfere with its longrange interests by upsetting the normal business of the functional organization. Long-range planning may suffer as the company gets more involved in meeting schedules and fulfilling the requirements of temporary projects. 4 Restructuring Problems (Continued) Shifting people from the project to project may disrupt the training of new employees and specialists. This may hinder their growth and development within their fields of specialization. 5 Imperatives The time span between project initiation and completion appears to be increasing. The capital committed to the project prior to the use of the end item appears to be increasing. As technology increases, the commitment of time and money appears to become inflexible. 6 2

3 : Project Growth: Concepts and Definitions Imperatives (Continued) Technology requires more and more specialized manpower. The inevitable counterpart of specialization is organization. The above five imperatives identify the necessity for more effective planning, scheduling, and control. 7 Obstacles Unstable economy Shortages Soaring costs Increased complexity Heightened competition Technological changes Societal Concerns 8 Obstacles (Continued) Consumerism Ecology Quality of work 9 3

4 : Project Growth: Concepts and Definitions Results of NOT Controlling Obstacles Decreased Profits Increased manpower needs Cost overruns, schedule delays, and penalty occurring earlier and earlier An inability to cope with new technology R&D results too late to benefit existing product lines Temptation to make hasty decisions that prove to be costly 10 Results of NOT Controlling Obstacles (Continued) insisting on earlier and greater return on investment Greater difficulty in establishing on-target objectives in real time Problems in relating cost to technical performance and scheduling during the execution of the project 11 Project Growth Technology increasing at an astounding rate More money invested in R&D More information available Shortening of project life cycles 12 4

5 : Project Growth: Concepts and Definitions Early Reasons For Failure There was no need for project management. Employees were not informed about how project management should work. Executives did not select the appropriate projects or project managers for the first few projects. 13 Early Reasons for Failure (Continued) There was no attempt to explain the effect of the project management organizational structure on the wage and salary administration program. Employees were not convinced that executives were in total support of the change (to project management). 14 Integrative Responsibility Total accountability assumed by a single person Project rather than functional dedication A requirement for coordination across functional interfaces Proper utilization of integral planning and control 15 5

6 : Project Growth: Concepts and Definitions Advantages Easy adaptation to an ever-changing environment Ability to handle a multidisciplinary activity within a specified period of time Horizontal as well as vertical work flow Better orientation toward customer problems Easier identification of activity responsibilities A multidisciplinary decision-making process Innovation in organizational design 16 Project Evolution Biblical Project Military Project Space Exploration Heavy Construction Other 17 Life Cycle Phases for Project Maturity Embryonic Executive Acceptance Line Acceptance Growth Maturity 18 6

7 : Project Growth: Concepts and Definitions Life Cycle Phases for Level 2 Project Maturity Embryonic Recognize need Executive Recognize Acceptance benefits Recognize Line applications Growth Maturity Acceptance Recognize what must be done 19 Life Cycle Phases for Level 2 Project Maturity Executive Acceptance Executive Embryonic Visible executive Acceptance support Executive Line understanding of project Growth management Maturity Acceptance Project sponsorship Willingness to change way of doing business 20 Life Cycle Phases for Level 2 Project Maturity Line Acceptance Executive Line management Embryonic support Acceptance Line management commitment Line management education Willingness to release employees for project management training Growth Maturity 21 7

8 : Project Growth: Concepts and Definitions Life Cycle Phases for Level 2 Project Maturity Line Acceptance Embryonic Growth Executive Acceptance Development of a methodology Use of life cycle phases Commitment to planning Minimization Growth of creeping scope Selection of a project tracking system Maturity 22 Life Cycle Phases for Level 2 Project Maturity Line Acceptance Embryonic Growth Maturity Executive Acceptance Development of a management cost/ schedule control system Integrating cost and schedule control Developing Maturity an educational program to enhance project management skills 23 Driving Forces for Maturity Capital projects Customer expectations Competitiveness Executive understanding New product development Efficiency and effectiveness 24 8

9 : Project Growth: Concepts and Definitions The Components of Survival Efficiency and Effectiveness Capital Projects New Product Development SURVIVAL Customer Expectations Executive Understanding Competitiveness 25 The Speed of Maturity Internal Efficiencies & Effectiveness Customer Expectations Non-Project-Driven and Hybrid Organizations Project-Driven Organizations Competitiveness Fast Speed of Maturity Slow 26 Benefits Of Project Mgt. Past View Project management will require more people and add to the overhead costs. Profitability may decrease. Present View Project management allows us to accomplish more work in less time and with less people. Profitability will increase. 27 9

10 : Project Growth: Concepts and Definitions Benefits Of Project Mgt. Past View Present View Project management will increase the amount of scope changes. Project management will provide better control of scope changes. Project management creates organizational instability and increases conflicts. Project management makes the organization more efficient and effective. 28 Benefits Of Project Mgt. Past View Project management is really eye wash for the customer s benefit. Project management will create problems. Present View Project management will allow us to work closer with our customers. Project management provides a means for problem solving. 29 Benefits Of Project Mgt. Past View Only large projects need project management. Project management will increase quality problems. Present View All projects will benefit from project management. Project management increases quality

11 : Project Growth: Concepts and Definitions Benefits Of Project Mgt. Past View Present View Project management will create power and authority problems. Project management will reduce the majority of the power struggles. Project management focuses on suboptimization by looking at only the project. Project management allows people to make good company decisions. 31 Benefits Of Project Mgt. Past View Project management delivers products to a customer. The cost of project management may make us noncompetitive. Present View Project management delivers solutions to a customer. Project management will increase our business. 32 Project Costs Versus Benefits $ Cost of Project Additional Profits from Better Project Pegged? Time 33 11

12 : Project Growth: Concepts and Definitions Industry Classification (By Project Utilization) Project -Driven PM has P&L responsibility PM is a recognized profession Multiple career paths Income comes from projects Project Hybrid Production driven but with many projects Emphasis on new product develop. Present Short product life cycles Marketing-orient. Need for rapid develop. process Program Past Non- Project-Driven Very few projects Profitability from production Large brick walls Long life cycle products Product 34 From Hybrid to Project-Driven Hybrid Present Hybrid Traditional Project Modern Project Entrance via Entrance via project-driven marketing, sales, divisions such as engineering and MIS and R&D R&D 35 Recessionary Effects Recession Layoffs Characteristics R&D Training Solutions Sought Results of the Recessions Blue Collar Eliminated Eliminated Short- Term Return to status quo No project management support No allies for project management Change way of White Focused Focused Long- doing Collar Term business Risk management Examine lessons learned 36 12

13 : Project Growth: Concepts and Definitions New Processes Supporting Project No Allies Empower- Total Concurrent ment and Life Quality Re- Engineer- Self- Cycle Manage- Engineering ing Directed Costing ment Teams Increasing Support 37 New Processes Supporting Project (Continued) Scope Change Control Risk Project Offices And COEs Co- Located Teams Multi- National Teams Increasing Support 38 New Processes Supporting Project (Continued) Maturity Models Strategic Planning For Project Intranet Status Reports Capacity Planning Models Six Sigma Project Mgt Increasing Support 39 13

14 : Project Growth: Concepts and Definitions New Processes Supporting Project (Continued) Virtual Project Teams Lean Project Teams Best Practice Libraries Capacity Planning Models Increasing Support 40 Definitions: Systems Air Force A composite of equipment, skills, and techniques capable of performing and/or supporting an operational role. A complete system includes related facilities, equipment, material services, and personnel required for its operation to the degree that it can be considered as a self- sufficient unit in its intended operational and/or support environment. 41 Definitions: Systems (continued) NASA One of the principal functioning entities comprising the project hardware within a project or program. The meaning may vary to suit a particular project or program area. Ordinarily, a system is the first major subdivision of project work (spacecraft systems, launch vehicle systems)

15 : Project Growth: Concepts and Definitions Definitions: Programs Air Force The integrated, time-phased tasks necessary to accomplish a particular purpose. NASA A relative series of undertakings that continue over a period of time (normally years) and that are designed to accomplish a broad, scientific or technological goal in the NASA long-range plan (lunar and planetary exploration, manned spacecraft systems). 43 Definitions: Projects NASA/Air Force A project is within a program as an undertaking with a scheduled beginning and end, and which normally involves some primary purpose. 44 KINDS OF PROJECTS Once a group of tasks is selected and considered to be a project the next step is to define the kinds of projects encountered. There are four categories of projects: INDIVIDUAL PROJECTS Short-duration projects normally assigned to a single individual who may be acting as a project manager and/or a functional manager. STAFF PROJECTS These projects that can be accomplished by one organizational unit, say a department. Staff (or a task force) is developed from each section involved. This works best when one functional unit is involved

16 : Project Growth: Concepts and Definitions SPECIAL PROJECTS Very often special projects occur which require that certain primary functions and/or authority be assigned temporarily to other individuals or unit. These works best for short-duration projects. Long-term projects can lead to severe conflicts. MATRIX OR AGGREGATE PROJECTS These projects require specific (or specialized) input from a large number of functional (or business) units and usually control vast resources. 46 Successes Vs. Failures Failures Projects Successes MATURITY EXCELLENCE 2 YEARS 5 YEARS Time 47 Evolution of Policies, Procedures and Guidelines Life Cycle Phases Policy and Procedure Manuals Guidelines per Life Cycle Phase General Project Guidelines Checklists with Periodic Review Points 1970s Early 1980s Mid 1980s Late 1980s 1990s CONVENTIONAL PROJECT MANAGEMENT LEGEND Project with Concurrent Engineering 48 16

17 : Project Growth: Concepts and Definitions DEFINITION OF A PROJECT LIFE CYCLE CONCEPTUAL FEASIBILITY AND DETAILED IMPLEMENTATION PHASE PRELIMINARY PLANNING PHASE PHASE PLANNING PHASE CONVERSION OR TERMINATION PHASE RESOURCES PMO TIME Resources Utilized 49 PMO * Success: Point Or Cube? Cost Time 50 The Definition Of Success 51 17

18 : Project Growth: Concepts and Definitions Success Definition of Success Primary Factors Within Time Within Cost Within Quality Accepted by The Customer 52 Success Secondary Factors: Customer Reference Follow-on Work Financial Success Technical Superiority Strategic Alignment Regulatory Agency Relations Health and Safety Environmental Protection Corporate Reputation Employee Alignment Ethical conduct 53 Success Critical Success Factors (CSFs) [Focuses on the Deliverables] Key Performance Indicators (KPIs) [Focuses on the Execution Metrics of the Process] 54 18

19 : Project Growth: Concepts and Definitions Key Performance Indicators These are shared learning topics which allow us to maximize what we do right and correct what we do wrong. 55 Components of Failure None A Actual Planned Achievable Perfection B C D E Accomplishment Perceived Failure Actual Failure Planning Failure 56 Components of Failure None A Actual Achievable Planned B C D Perfection Accomplishment Perceived Failure Actual Failure Planning Failure 57 19

20 : Project Growth: Concepts and Definitions Risk Planning Poor Risk Performance Technical Inability Time 58 Mitigation Strategies Available Technical Risk Assessment and Forecasting Financial Risk Assessment Project Objectives Project Planning Project Execution Market Risk Assessment and Forecasting Schedule Risk Assessment Numerous Opportunities for Tradeoffs Limited Resulting from Risk Analyses 59 The starting point in the development of any project management methodology is the implementation of a stage-gate process

21 : Project Growth: Concepts and Definitions Stages Groups of series or parallel activities (based upon the risks of the project) Managed by cross-functional teams To reach a predetermined deliverable established by management 61 Gates Structured decision points at the end of each stage Number of gates must be limited 62 Gatekeepers Individuals (i.e. sponsors) or groups of individuals assigned by senior management Empowered to enforce the structured process (including change management) Authorized to evaluate performance and make decisions And willing to provide the team necessary technical and business information 63 21

22 : Project Growth: Concepts and Definitions Gatekeeper s decisions Proceed to next gate with the original objectives Proceed to the next gate with revised objectives Delay making a gate decision until further information is obtained Terminate the project 64 Stage-Gate Failures Assigning gatekeepers and not empowering them to make decisions Assigning gatekeepers who are afraid to terminate a project Failure to provide the team with information critical to gate reviews Allowing the team to focus more on the gates than on the stages 65 Methodology Inputs People Work (Tasks) Project Methodology Tools Organization 66 22

23 : Project Growth: Concepts and Definitions Resistance to Change High Neutral Low Sales Finance H.R. Eng. Marketing Procurement Manu. R&D I.T. 67 Change Process Support Support for Change Denial Resistance Exploration Resistance Time 68 Types of Cultures Cooperative Non-cooperative Isolated (large companies) Fragmented (multinational) 69 23

24 : Project Growth: Concepts and Definitions Integrated Processes for The 21st Century Project Concurrent Engineering Total Quality Change Risk 70 Integrated Processes (Past, Present, and Future) Yrs: Integrated Processes Current Integrated Processes Yrs: Integrated Processes Project Supply chain management management Total quality Business management processes Concurrent Feasibility engineering studies Scope change Cost-benefit management analyses (ROI) Risk management Capital budgeting 71 Multi-project Are the project objectives the same? For the good of the project? For the good of the company? Is there a distinction between large and small projects? How do we handle conflicting priorities? Critical versus critical projects Critical versus non-critical projects Non-critical versus non-critical projects 72 24