CollabNet Trends, Challenges, and Success with Agile ALM

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1 Agile ALM for Distributed Development CollabNet Trends, Challenges, and Success with Agile ALM Victoria Griggs Sr. Director of Marketing, CollabNet Chris Clarke VP Product Management & Strategy, CollabNet Copyright 2010 CollabNet, Inc. 1

2 Today s Speakers Victoria Griggs Sr. Director, Marketing & Web Operations Chris Clarke Vice President, Product Management Copyright 2010 CollabNet, Inc. 2

3 Topics Industry Trend Agile ALM 6 Challenges to Adopting Agile ALM ( and how to get around them) Customer Successes & Lessons Learned Copyright 2010 CollabNet, Inc. 3

4 What is ALM? Application Lifecycle Management (ALM) is: The coordination and management of the process used to build an application (software or hardware) From concept thru retirement, With workflow and collaboration, Across all stakeholders Regardless of geographic location [ Distributed ALM ]. Copyright 2010 CollabNet, Inc. 4

5 Application Lifecycle (ALM) - Example Stages Req s Design Code Build Unit Test Function Test Load Test Release Manage Monitor Plan Develop Test Operate Copyright 2010 CollabNet, Inc. 5

6 Exec/Mgr Application Lifecycle (ALM) - Example Stages Req s Design Code Build Unit Test Function Test Load Test Release Manage Monitor Plan Develop Test Operate What are our customers asking for? Are we on schedule? Should I shift resources? How can we optimize for the next release? Copyright 2010 CollabNet, Inc. 6

7 Exec/Mgr Analyst/Dev Application Lifecycle (ALM) - Example Stages Req s Design Code Build Unit Test Function Test Load Test Release Manage Monitor Plan Develop Test Operate What are our customers asking for? Are we on schedule? Should I shift resources? How can we optimize for the next release? What is the scope of this release? What issues are assigned to me? Did I pass peer review? Can we stay with original scope? Copyright 2010 CollabNet, Inc. 7

8 Exec/Mgr QA/Build Eng Analyst/Dev Application Lifecycle (ALM) - Example Stages Req s Design Code Build Unit Test Function Test Load Test Release Manage Monitor Plan Develop Test Operate What are our customers asking for? Are we on schedule? Should I shift resources? How can we optimize for the next release? What is the scope of this release? What issues are assigned to me? Did I pass peer review? Can we stay with original scope? How long will it take to test the requirements? What are high risk areas to test? Did the build pass? Is this release ready to go? Copyright 2010 CollabNet, Inc. 8

9 ALM Transition Distributed Agile in the Cloud Req s Design Code Build Unit Test Function Test Load Test Release Manage Monitor Plan Develop Test Operate Copyright 2010 CollabNet, Inc. 9

10 ALM Transition Distributed Agile in the Cloud Req s Design Code Build Unit Test Function Test Load Test Release Manage Monitor Plan Develop Test Operate Manage Req s Release Design Load Test Code Function Build / Test Unit Test Copyright 2010 CollabNet, Inc. 10

11 What is Agile Development? Many definitions but in general, Agile describes a method of delivering software with these common characteristics: Shorter Planning Cycles Smaller set of requirements identified more often Frequent Delivery Focus on working software for every iteration The only accurate measure of software development is the delivery of software Closer Working Relationship with the Business or Customer Constant feedback and frequent user acceptance testing Could be using any of several development methodologies (e.g., Scrum, XP), or something custom. 1/3 of organizations are using Agile methods today, of which 75% use Scrum Copyright 2010 CollabNet, Inc. 11

12 ALM & Agile Adoption Rates ALM Adoption Agile Survey Source: Forrester Enterprise and SMB Software Survey, North America and Europe (2007) Participants: 512 (232 in 2005); February 2008 Source: Methods and Tools ( 48% using ALM (and growing) 48% using Agile (and growing) Copyright 2010 CollabNet, Inc. 12

13 How are ALM & Agile Related? Req s Design Code Build Unit Test Function Test Load Test Release Manage Plan Develop Test Operate Start 6 Mos. Copyright 2010 CollabNet, Inc. 13

14 How are ALM & Agile Related? Req s Design Code Build Unit Test Function Test Load Test Release Manage Plan Develop Test Operate Start 6 Mos. Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Copyright 2010 CollabNet, Inc. 14

15 How are ALM & Agile Related? Req s Design Code Build Unit Test Function Test Load Test Release Manage Plan Develop Test Operate Start 6 Mos. Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start In Each Sprint: Plan, Develop, Build/Test, Review 6 Mos. Copyright 2010 CollabNet, Inc. 15

16 Resulting Challenges Managing more hand-offs within a single team Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Copyright 2010 CollabNet, Inc. 16

17 Resulting Challenges Managing more hand-offs within a single team Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Copyright 2010 CollabNet, Inc. 17

18 Resulting Challenges Managing more hand-offs within a single team Coordination across teams some of which may be doing Agile, some not Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Req s Design Code Build Test Release Manage Req s Design Code Build Test Release Manage Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Copyright 2010 CollabNet, Inc. 18

19 Resulting Challenges Managing more hand-offs within a single team Coordination across teams some of which may be doing Agile, some not Enabling visibility and predictability for management Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Req s Design Code Build Test Release Manage Req s Design Code Build Test Release Manage Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 10 Start 6 Mos. Copyright 2010 CollabNet, Inc. 19

20 What is Agile ALM? Agile ALM is a combination of tools and processes: Exposed through a central platform, that allows teams using Agile (iterative) or mixed methodologies, to manage all phases of the software development lifecycle from concept through retirement. By uniting stakeholders and providing cross-team visibility, Agile ALM enables organizations to achieve: Faster time to market and higher-quality software releases while reducing infrastructure costs. Copyright 2010 CollabNet, Inc. 20

21 Why do either ALM or Agile? Governance Compliance Centralization/Standardization Reuse Reduced Costs Higher Quality Quantitative (performance) Qualitative (meets stakeholder needs) Better Visibility/Traceability/Predictability Faster Time to Market Higher Productivity Increased Collaboration Increased Job Satisfaction Copyright 2010 CollabNet, Inc. 21

22 Why do either ALM or Agile? Enterprise Governance Compliance Centralization/Standardization Reuse Reduced Costs Higher Quality Quantitative (performance) Qualitative (meets stakeholder needs) Better Visibility/Traceability/Predictability Faster Time to Market Higher Productivity Increased Collaboration Increased Job Satisfaction Copyright 2010 CollabNet, Inc. 22

23 Why do either ALM or Agile? Governance Compliance Centralization/Standardization Reuse Reduced Costs Higher Quality Quantitative (performance) Qualitative (meets stakeholder needs) Better Visibility/Traceability/Predictability Workgroup Faster Time to Market Higher Productivity Increased Collaboration Increased Job Satisfaction Copyright 2010 CollabNet, Inc. 23

24 Why do either ALM or Agile? Enterprise Governance Compliance Centralization/Standardization Reuse Efficient, Effective & Predictable Strategic Development Reduced Costs Higher Quality Quantitative (performance) Qualitative (meets stakeholder needs) Better Visibility/Traceability/Predictability Workgroup Faster Time to Market Higher Productivity Increased Collaboration Increased Job Satisfaction Copyright 2010 CollabNet, Inc. 24

25 Topics Industry Trend Agile ALM 6 Challenges to Adopting Agile ALM ( and how to get around them) Customer Successes & Lessons Learned Copyright 2010 CollabNet, Inc. 25

26 Agile ALM Adoption: Challenge #1 Classic ALM practices and role definitions can seriously impede the pace (and ultimate success) of agile development Copyright 2010 CollabNet, Inc. 26

27 Agile ALM Adoption: Challenge #1 Classic ALM practices and role definitions can seriously impede the pace (and ultimate success) of agile development Development Management Copyright 2010 CollabNet, Inc. 27

28 Agile ALM Adoption: Challenge #1 Classic ALM practices and role definitions can seriously impede the pace (and ultimate success) of agile development Requirements Management Development Management Copyright 2010 CollabNet, Inc. 28

29 Agile ALM Adoption: Challenge #1 Classic ALM practices and role definitions can seriously impede the pace (and ultimate success) of agile development Requirements Management QA Test Management Development Management Copyright 2010 CollabNet, Inc. 29

30 Agile ALM Adoption: Challenge #1 Classic ALM practices and role definitions can seriously impede the pace (and ultimate success) of agile development Requirements Management QA Test Management Development Management Requirements, Defects, etc. Copyright 2010 CollabNet, Inc. 30

31 Agile ALM Adoption: Challenge #1 Classic ALM practices and role definitions can seriously impede the pace (and ultimate success) of agile development Requirements Management Infrastructure & IT support QA Test Management Development Management Requirements, Defects, etc. Copyright 2010 CollabNet, Inc. 31

32 Agile ALM Adoption: Challenge #1 Classic ALM practices and role definitions can seriously impede the pace (and ultimate success) of agile development Requirements Management Infrastructure & IT support QA Test Management Development Management Deployment & Ops support Requirements, Defects, etc. Copyright 2010 CollabNet, Inc. 32

33 Agile ALM Adoption: Challenge #1 Classic ALM practices and role definitions can seriously impede the pace (and ultimate success) of agile development Requirements Management Infrastructure & IT support QA Test Management Development Management Deployment & Ops support Requirements, Defects, etc. Managed Hardware Copyright 2010 CollabNet, Inc. 33

34 Agile ALM Adoption: Challenge #1 Classic ALM practices and role definitions can seriously impede the pace (and ultimate success) of agile development Requirements Management Infrastructure & IT support QA Test Management Development Management Deployment & Ops support Requirements, Defects, etc. The Backlog: Stories, Defects, Tasks, etc. Managed Hardware Copyright 2010 CollabNet, Inc. 34

35 Agile ALM Adoption: Challenge #1 Classic ALM practices and role definitions can seriously impede the pace (and ultimate success) of agile development Requirements Management Infrastructure & IT support QA Test Management Development Management Deployment & Ops support Requirements, Defects, etc. The Backlog: Stories, Defects, Tasks, etc. Virtualized Dev, Build, Test, and Prod Clouds Managed Hardware Copyright 2010 CollabNet, Inc. 35

36 Agile ALM Adoption: Challenge #2 Teams who set out to do agile development for the first time often get into hot water with project management and customers Copyright 2010 CollabNet, Inc. 36

37 Agile ALM Adoption: Challenge #2 Teams who set out to do agile development for the first time often get into hot water with project management and customers Copyright 2010 CollabNet, Inc. 37

38 Agile ALM Adoption: Challenge #2 Teams who set out to do agile development for the first time often get into hot water with project management and customers Copyright 2010 CollabNet, Inc. 38

39 Agile ALM Adoption: Challenge #2 Teams who set out to do agile development for the first time often get into hot water with project management and customers = Copyright 2010 CollabNet, Inc. 39

40 Agile ALM Adoption: Challenge #2 Teams who set out to do agile development for the first time often get into hot water with project management and customers = Copyright 2010 CollabNet, Inc. 40

41 Agile ALM Adoption: Challenge #3 Agile requires a surprising level of development process rigor missing in most common methodologies Copyright 2010 CollabNet, Inc. 41

42 Agile ALM Adoption: Challenge #3 Agile requires a surprising level of development process rigor missing in most common methodologies Copyright 2010 CollabNet, Inc. 42

43 Agile ALM Adoption: Challenge #3 Agile requires a surprising level of development process rigor missing in most common methodologies Copyright 2010 CollabNet, Inc. 43

44 Agile ALM Adoption: Challenge #4 Agile is hard to distribute geographically when the development teams are not aligned with the application architecture Copyright 2010 CollabNet, Inc. 44

45 Agile ALM Adoption: Challenge #4 Agile is hard to distribute geographically when the development teams are not aligned with the application architecture Copyright 2010 CollabNet, Inc. 45

46 Agile ALM Adoption: Challenge #4 Agile is hard to distribute geographically when the development teams are not aligned with the application architecture Copyright 2010 CollabNet, Inc. 46

47 Agile ALM Adoption: Challenge #4 Agile is hard to distribute geographically when the development teams are not aligned with the application architecture Copyright 2010 CollabNet, Inc. 47

48 Agile ALM Adoption: Challenge #5 Finding the right agile development tools can be difficult, forcing IT managers to make devilish compromises Copyright 2010 CollabNet, Inc. 48

49 Agile ALM Adoption: Challenge #5 Finding the right agile development tools can be difficult, forcing IT managers to make devilish compromises ALM Platforms Copyright 2010 CollabNet, Inc. 49

50 Agile ALM Adoption: Challenge #5 Finding the right agile development tools can be difficult, forcing IT managers to make devilish compromises ALM Platforms We provide the features necessary to manage all your software projects, from cradle to grave - Sample ALM Vendor Copyright 2010 CollabNet, Inc. 50

51 Agile ALM Adoption: Challenge #5 Finding the right agile development tools can be difficult, forcing IT managers to make devilish compromises ALM Platforms Agile Point Tools We provide the features necessary to manage all your software projects, from cradle to grave - Sample ALM Vendor Copyright 2010 CollabNet, Inc. 51

52 Agile ALM Adoption: Challenge #5 Finding the right agile development tools can be difficult, forcing IT managers to make devilish compromises ALM Platforms Agile Point Tools We provide the features necessary to manage all your software projects, from cradle to grave - Sample ALM Vendor We provide the features necessary to manage [just] your Agile projects, [but] really [really] well - Sample Agile Vendor Copyright 2010 CollabNet, Inc. 52

53 Agile ALM Adoption: Challenge #5 Finding the right agile development tools can be difficult, forcing IT managers to make devilish compromises ALM Platforms Agile Point Tools We provide the features necessary to manage all your software projects, from cradle to grave - Sample ALM Vendor? We provide the features necessary to manage [just] your Agile projects, [but] really [really] well - Sample Agile Vendor Copyright 2010 CollabNet, Inc. 53

54 Agile ALM Adoption: Challenge #5 Finding the right agile development tools can be difficult, forcing IT managers to make devilish compromises ALM Platforms Agile Point Tools We provide the features necessary to manage all your software projects, from cradle to grave - Sample ALM Vendor We provide the features necessary to manage [just] your Agile projects, [but] really [really] well - Sample Agile Vendor Copyright 2010 CollabNet, Inc. 54

55 Agile ALM Adoption: Challenge #6 For large enterprises, the road to agile adoption can be a long one, requiring time, patience, and the right tools Copyright 2010 CollabNet, Inc. 55

56 Agile ALM Adoption: Challenge #6 Enterprise Agile Adoption For large enterprises, the road to agile adoption can be a long one, requiring time, patience, and the right tools Agile (Scrum) Agile (Hybrid) Iterative (FDD) Iterative (RUP) Waterfall ( ) Methodology Maturity Timeline Copyright 2010 CollabNet, Inc. 56

57 Agile ALM Adoption: Challenge #6 Enterprise Agile Adoption For large enterprises, the road to agile adoption can be a long one, requiring time, patience, and the right tools Agile (Scrum) Agile (Hybrid) Iterative (FDD) Witches Brew Iterative (RUP) Waterfall ( ) Methodology Maturity Timeline Copyright 2010 CollabNet, Inc. 57

58 Agile ALM Adoption: Challenge #6 Enterprise Agile Adoption For large enterprises, the road to agile adoption can be a long one, requiring time, patience, and the right tools Agile (Scrum) Agile (Hybrid) Iterative (FDD) Witches Brew Iterative (RUP) Waterfall ( ) Methodology Maturity Timeline Copyright 2010 CollabNet, Inc. 58

59 Agile ALM Adoption: Challenge #6 Enterprise Agile Adoption For large enterprises, the road to agile adoption can be a long one, requiring time, patience, and the right tools Agile (Scrum) Agile (Hybrid) Iterative (FDD) Witches Brew Iterative (RUP) Waterfall ( ) Methodology Maturity Timeline Copyright 2010 CollabNet, Inc. 59

60 Agile ALM Adoption: Challenge #6 Enterprise Agile Adoption For large enterprises, the road to agile adoption can be a long one, requiring time, patience, and the right tools Agile (Scrum) Agile (Hybrid) Iterative (FDD) Witches Brew Iterative (RUP) Waterfall ( ) Methodology Maturity Timeline Copyright 2010 CollabNet, Inc. 60

61 Agile ALM Adoption: Challenge #6 Enterprise Agile Adoption For large enterprises, the road to agile adoption can be a long one, requiring time, patience, and the right tools Agile (Scrum) Agile (Hybrid) Iterative (FDD) Witches Brew Iterative (RUP) Waterfall ( ) Methodology Maturity Timeline Copyright 2010 CollabNet, Inc. 61

62 Agile ALM Adoption: Challenge #6 Enterprise Agile Adoption For large enterprises, the road to agile adoption can be a long one, requiring time, patience, and the right tools Agile (Scrum) Agile (Hybrid) Iterative (FDD) Witches Brew Iterative (RUP) Waterfall ( ) Methodology Maturity Timeline Copyright 2010 CollabNet, Inc. 62

63 Agile ALM Adoption: Challenge #6 Enterprise Agile Adoption For large enterprises, the road to agile adoption can be a long one, requiring time, patience, and the right tools Agile (Scrum) Agile (Hybrid) Iterative (FDD) Witches Brew Iterative (RUP) Waterfall ( ) Methodology Maturity Timeline Copyright 2010 CollabNet, Inc. 63

64 Topics Industry Trend Agile ALM 6 Challenges to Adopting Agile ALM ( and how to get around them) Customer Successes & Lessons Learned Copyright 2010 CollabNet, Inc. 64

65 Customer Successes Enterprise Initiative: Barclays Global Investors Goal: Corporate mandate for compliance 90% of BGI source code on 1 system within 1 year Approach: Started with Software Change and Configuration Management (SCCM), added more ALM and Agile over time Results: Met goal within 3 months of choosing CollabNet; 90-99% of source migrated over the next 3 months Copyright 2010 CollabNet, Inc. 65

66 Customer Successes Enterprise Initiative: Barclays Global Investors Goal: Corporate mandate for compliance 90% of BGI source code on 1 system within 1 year Approach: Started with Software Change and Configuration Management (SCCM), added more ALM and Agile over time Results: Met goal within 3 months of choosing CollabNet; 90-99% of source migrated over the next 3 months Workgroup-led Initiative: DST Systems Goal: Reduce time to market by moving to Agile Increase productivity by 20% within 1 year Approach: Started with a goal of Agile, but knew from the start that ALM was key to success Results: Implemented CollabNet within 10 weeks; surpassed 20% increased productivity goal for the year; reduced cycle time from 24 months to 6 months Copyright 2010 CollabNet, Inc. 66

67 Customer Successes (cont.) Whole Shebang: Major Investment Bank Goal: Agile CMMI Achieve CMMI Level 3 compliance for the company while keeping the developers happy and productive Approach: Started with CMMI only, but recalibrated to approach both CMMI and Agile at once Results: Met CMMI Level 3 compliance, and maintained Agile development practices, with CollabNet platform 90% of teams opted to use CollabNet Agile template Rolled out template and process to 72 teams worldwide in 2 main centers in only 6 months Copyright 2010 CollabNet, Inc. 67

68 Lessons Learned Key Tips for Success Regardless of initial goal, ensure that there is both top-down and bottom-up support for the project Involve senior developers in the evaluation process Copyright 2010 CollabNet, Inc. 68

69 Lessons Learned Key Tips for Success Regardless of initial goal, ensure that there is both top-down and bottom-up support for the project Involve senior developers in the evaluation process Set yourself up for viral adoption Choose a tool that is easy to use Train the trainer Desktop and role specific interfaces Project and process templates Copyright 2010 CollabNet, Inc. 69

70 Lessons Learned Key Tips for Success Regardless of initial goal, ensure that there is both top-down and bottom-up support for the project Involve senior developers in the evaluation process Set yourself up for viral adoption Choose a tool that is easy to use Train the trainer Desktop and role specific interfaces Project and process templates Choose a flexible platform that supports multiple development frameworks, so you can make changes over time don t rush adoption Copyright 2010 CollabNet, Inc. 70

71 Thank You! For more information about today s topic: Trends, Challenges, and Success with Agile ALM See the webinar on the 9 Impediments to Agile: Read more about DST Systems: Learn more about Barclays Global Investors: Learn more about Agile CMMI at a Large Investment Bank: Copyright 2010 CollabNet, Inc. 71

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