Digital Transformation

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1 Digital Transformation

2 There are many digital disruptions to leverage Blockchain Big Data Industry 4.0 Cloud Collaborative Economy Social Business Artificial Intelligence Open API Fast IT 158

3 focuses on 3 business priorities DIGITAL EFFICIENCY Boost Profitability of existing TIC Services NEW DIGITAL OPERATING MODELS Accelerate Growth with alternative models NEW TIC DIGITAL SERVICES Diversify in new market segments One-stopshop Conformity 4.0 Cost-efficient offer for core services Digital customer engagement Technology -enabled services Be compliant on new norms for digital products & models Innovation program to incubate all new technologies 159

4 focuses on 3 business priorities DIGITAL EFFICIENCY Boost Profitability of existing TIC Services NEW DIGITAL OPERATING MODELS Accelerate Growth with alternative models NEW TIC DIGITAL SERVICES Diversify in new market segments One-stopshop Conformity 4.0 Cost-efficient offer for core services Digital customer engagement Technology -enabled services Be compliant on new norms for digital products & models Innovation program to incubate all new technologies 160

5 Major initiatives already underway DIGITAL EFFICIENCY Laboratories: LIMS Inspection Field Force Management LIMS 1 rationalization Simplified our LIMS landscape composed of multiple solutions Simplified the process (LEAN) Marine: integrated end-to-end platform B&I: Project Management Sistema PRI Fully integrated solution for project management and delivery in LATAM Under replication throughout the group (1) LIMS : Laboratories Information Management System 161

6 Digitalization for Processes and People DIGITAL EFFICIENCY Operational Processes Workforce End to end field management platform Next generation of digital workplace tools LIMS harmonization Digitalized shared service centers Data management Training & Change management FLEXIBLE AND SCALABLE INFORMATION SYSTEM MANAGEMENT 162

7 focuses on 3 business priorities DIGITAL EFFICIENCY Boost Profitability of existing TIC Services NEW DIGITAL OPERATING MODELS Accelerate Growth with alternative models NEW TIC DIGITAL SERVICES Diversify in new market segments One-stopshop Conformity 4.0 Cost-efficient offer for core services Digital customer engagement Technology -enabled services Be compliant on new norms for digital products & models Innovation program to incubate all new technologies 163

8 One-Stop-Shop: a new engagement channel CUSTOMER EXPERIENCE International ecommerce platforms External inspectors Marketplace BV LEAD lead.bureauveritas.com deployed in +10 countries BV QUIKTRAK Managed 200k inspections in 2017 Easier and faster engagement for SMB More agile & flexible model Cost efficient model BV as a broker of ext. qualified inspectors FOCUS TODAY ON CERTIFICATION, AUDITS AND TRAININGS FOR SMB EXTENSION TO OTHER BV BUSINESSES, CPS AS THE FIRST TO COME FOCUS TODAY ON ASSET VERIFICATION & INVENTORY AUDITS FOR LARGE CLIENTS EXTENSION TO OTHER BUSINESSES, FOOD AS THE FIRST TO COME 164

9 Zoom on the RevoQuest platform of QuikTrak CUSTOMER EXPERIENCE QUIKTRAK 165

10 focuses on 3 business priorities DIGITAL EFFICIENCY Boost Profitability of existing TIC Services NEW DIGITAL OPERATING MODELS Accelerate Growth with alternative models NEW TIC DIGITAL SERVICES Diversify in new market segments One-stopshop Conformity 4.0 Cost-efficient offer for core services Digital customer engagement Technology -enabled services Be compliant on new norms for digital products & models Innovation program to incubate all new technologies 167

11 Conformity 4.0: a game changer for inspection TECH-ENABLED SERVICES DISRUPTION 3 DISRUPTION 1 ANALYTICS MODEL DRONES + IMAGE RECOGNITION Inspection DISRUPTION 4 DISRUPTION 2 Apply Expertise Report at a time T SUPERVISION PLATFORM IN ASSET REGISTER / DIGITAL TWIN SENSORS + ROBOTICS On-Site Testing 168

12 BV has been a pioneer in 3D Asset Register TECH-ENABLED SERVICES Full digital TWIN of a Marine and Offshore asset accessible on a web browser, shared with the overall ecosystem and integrating all the data related to the integrity of the ship at a time T Collaborative reality model of an existing Industrial asset leveraging photogrammetry and laser scan technics, classification of the various equipment as well as integration in the model all the inspection report 169

13 BV and Avitas Systems partner to go beyond TECH-ENABLED SERVICES Global leader in Industrial inspection Neutral positioning/accreditations A strong technical expertise all over the world for advanced inspections A collaborative and trustful relationship with most for the Fortune 500 clients on advanced inspection Digital Asset Registers up and running A cloud-based platform designed to perform sensorbased automated defect recognition and risk-based optimization analytics A strong combination of industry experts, data scientists, development engineers Access to the expertise & assets of the GE ecosystem A network of robotics/licensed drone operators Bureau Veritas partners with Avitas Systems to build the next generation of Inspection Services based on Advanced Analytics 170

14 Towards next generation AI-based inspections TECH-ENABLED SERVICES Automate Data Collection AI 1 to define risk & severity over time Review results & focus inspections Share & collaborate over time REMOTE VISUAL & INFRARED AERIAL INSPECTION DEEP LEARNING NETWORKS TO IDENTIFY DEFECTS DASHBOARDS TO ORGANISE FOCUSED INSPECTIONS ASSET INTEGRITY MANAGER INSPECTION REVIEWER PERMANENT SENSORS / ROBOTICS SENSOR-FUSION BASED ANALYTICS TO ASSESS RISK SEVERITY Increase asset & operational reliability Improve safety & conformity Boost efficiency (1) AI: Artificial Intelligence 171

15 focuses on 3 business priorities DIGITAL EFFICIENCY Boost Profitability of existing TIC Services NEW DIGITAL OPERATING MODELS Accelerate Growth with alternative models NEW TIC DIGITAL SERVICES Diversify in new market segments One-stopshop Conformity 4.0 Cost-efficient offer for core services Digital customer engagement Technology -enabled services Be compliant on new norms for digital products & models Innovation program to incubate all new technologies 174

16 Assets are now digital assets NEW TIC DIGITAL MARKET The connected car SMARTPHONE CONNECTIVITY UX SAFETY SAFETY SENSORS CYBERSECURITY DIGITAL ENGINE SAFETY AND SECURITY V2X / DSRC SAFETY AND SECURITY REMOTE NETWORK CONNECTIVITY MGT SYSTEM (ISO 27K) DATA PRIVACY BV SMART WORLD BV CERTIFICATION 175

17 linked to a growing number of Digital NormsDIGITAL MARKET NEW TIC Evolution of the number of IoT objects Evolution of the number of digital Norms c.75bn GDPR c.30bn 14 c.15bn F 2025 F Source: CEA 176

18 It is starting with Systems Certification NEW TIC DIGITAL MARKET Cybersecurity Certifications Data Privacy Certifications ISO 27K, IEC 62443, Cyberessentials accreditation (UK Scheme) Multiple guidelines + Software Analyzer (with CEA 1 ) SYS-COM class notation (Marine) Suite of certifications to ensure transparency & the proper use of personal data Addresses article 42 of the E.U. General Data Protection Regulation (GDPR) (1) CEA = French public government-funded research organisation 177

19 but the largest opportunity will be on testingdigital MARKET Bureau Veritas strategic position in the digital testing space SMART WORLD NEW TIC Healthy Pipeline for acquisitions of specialized players Building Strong Relationships with Global Brands 178

20 Digital is the new wave of the TIC Market NEW TIC DIGITAL MARKET Digital TIC Chemical TIC Mechanical TIC

21 focuses on 3 business priorities DIGITAL EFFICIENCY Boost Profitability of existing TIC Services NEW DIGITAL OPERATING MODELS Accelerate Growth with alternative models NEW TIC DIGITAL SERVICES Diversify in new market segments One-stopshop Conformity 4.0 Cost-efficient offer for core services Digital customer engagement Technology -enabled services Be compliant on new norms for digital products & models Innovation program to incubate all new technologies 180

22 BV is incubating new tomorrow s technologies Remote inspection through glasses deployed in US/UK/CN Drone Field Control on-going POCs LOW SEVERITY HIGH LEVEL OF CONFIDENCE AUTO GEN REPORT + HUMAN VALIDATION YES SAMPLE LAB TESTING YEARS OF BV EXPERTS DECISION NO BV EXPERT SAMPLE ANALYSIS Artificial intelligence to automate lab decision deployed for OCM & Spectral Chemometrics Analysis Blockchain on-going POCs 181

23 Digital as a key lever of the 2020 plan DIGITAL EFFICIENCY Boost Profitability of existing TIC Services NEW DIGITAL OPERATING MODELS Accelerate Growth with alternative models NEW TIC DIGITAL SERVICES Diversify in new market segments One-stopshop Conformity 4.0 Cost-efficient offer for core services Digital customer engagement Technology -enabled services Be compliant on new norms for digital products & models 182

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