Forum TIC Transporte. Enrique Martín Casado Director Preventa Tecnología
|
|
- Adela Fleming
- 6 years ago
- Views:
Transcription
1 Forum TIC Transporte Enrique Martín Casado Director Preventa Tecnología
2 Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. Copyright 2017, Oracle and/or its affiliates. All rights reserved. 2
3 The Opportunity Monetize the presence or transit of millions of people in targeted spaces Copyright 2017, Oracle and/or its affiliates. All rights reserved. 3
4 Mobile technologies created ubiquitous hyper connected lives and transformed our customer experience in public SPACES Copyright 2017, Oracle and/or its affiliates. All rights reserved. 4
5 Customers Expect Brands to Personalize Interactions Based on Time and Place Right message, at the right time and place Personal access granted only for real time actionable value Seamless multichannel experience: more than one device in more than one space Copyright 2017, Oracle and/or its affiliates. All rights reserved. 5
6 Space Owners Need to Maximize Monetization More revenue sources and more revenue per customer More recurrent revenue (loyal customers) Automation Copyright 2017, Oracle and/or its affiliates. All rights reserved. 6
7 To monetize the presence or transit of millions of people in spaces, we need to create a consumer virtual world around physical spaces Copyright 2017, Oracle and/or its affiliates. All rights reserved. 7
8 Oracle Digital Spaces Monetization A modern, cloud based offering, deployed modularly Contextualized Customer Interaction Customer Behavior Intelligence Massive Interaction Automation Increase Revenue and Customer Loyalty Improve Customer Experience Ease Space Interaction and Scale Copyright 2017, Oracle and/or its affiliates. All rights reserved. 8
9 Discover Actionable Insight with DSM s Customer Behavior Intelligence Millions of customers digital profiles and space behaviors All data sources: structured and not structured Performance and customer experience monitoring Next best marketing action planning Copyright 2017, Oracle and/or its affiliates. All rights reserved. 9
10 Increase Your Revenue Using DSM s Contextualized Customer Interaction Digital journeys and real time targeted offers at scale Loyalty programs and omni-channel marketing Guided value add services using real-time decisions Maps interactions, times estimates and way finding Copyright 2017, Oracle and/or its affiliates. All rights reserved. 10
11 Digital Spaces Monetization Solution Components Customer Experience Leverage digital customer profiles at scale to build personalized services Platform Components Integrate, configure and deliver personalized services for millions using the space Sensor Provider Components Connect to sensor data that enable real time interaction and knowledge Marketing Cloud Service Cloud BI & Big data discovery Cloud Mobile Cloud IoT Cloud Database Cloud (with Spatial & Graph) Beacons Wi-Fi Sensors & nearables WLAN Etc. Copyright 2017, Oracle and/or its affiliates. All rights reserved. 11
12 Messaging & Chatbot Market Size and Characteristics Chatbots will cause a near-term disruption in how businesses interact with consumers, an long term paradigm shift in how people will interact with machines. VentureBeat, May 201 Copyright 2017, Oracle and/or its affiliates. All rights reserved. 12
13 Why Chatbots Instead of Apps? Chatbot advantages Fit easily into popular messaging platforms, facilitating seamless H2H<->H2M transitions. Easier to learn. Closer to H2H interaction, therefore more trusted. Can be entertaining. Provide valuable feedback about user journeys. Can automate and simplify interactions via AI. Bots won t kill apps. Bots will front-end apps and/or replace some app functions. Copyright 2017, Oracle and/or its affiliates. All rights reserved. 13
14 Copyright 2017, Oracle and/or its affiliates. All rights reserved. 14
15
Omni-Experience Customer Engagement for Manufacturers
Omni-Experience Customer Engagement for Manufacturers An IDC InfoBrief, Sponsored by Salesforce November 2017 Sponsored by Salesforce Page 1 Digital Mission for Manufacturers Create experience ecosystems
More informationLeveraging AI for Mobile Enterprise Applications
Leveraging AI for Mobile Enterprise Applications Michael B. Meiner Oracle Director of Engineering PaaS Strategy and Product Management November 2017 Safe Harbor Statement The following is intended to outline
More informationDynamics 365 and Microsoft stack for a whole New Customer Engagement. September, 2017
Dynamics 365 and Microsoft stack for a whole New Customer Engagement September, 2017 1 Challenges Digital Transformation Era Customer Experience 56% of consumers have higher expectations for customer service
More informationUnlock the Value in Customer and Network Data: Harnessing Advanced Analytics and AI for Decision Support
Unlock the Value in Customer and Network Data: Harnessing Advanced Analytics and AI for Decision Support Jamal El Faiz Product Marketing Director, Oracle Andrea Canessa Director Communications Industry
More informationBuilding Government for the 21st Century. Embracing Modern Technologies to Engage with Constituents
Building Government for the 21st Century Embracing Modern Technologies to Engage with Constituents How Government Can Connect with the Modern Citizen Commercial organizations understand the importance
More informationCorporate Credentials
Technology Solutions Business Outsourcing IT Consulting YOUR PARTNER IN TECHNOLOGY Corporate Credentials Who We Are We are a Technology, Consulting and Outsourcing company delivering end to end IT solutions.
More informationDijitalleşme Çağında Müşteri Deneyimi için Ne Yapmalıyım? Sırma Nutku İş Uygulamaları Satış Danışmanlığı Yöneticisi İş Uygulamaları Kasım 8, 2016
Dijitalleşme Çağında Müşteri Deneyimi için Ne Yapmalıyım? Sırma Nutku İş Uygulamaları Satış Danışmanlığı Yöneticisi İş Uygulamaları Kasım 8, 2016 Safe Harbor Statement The following is intended to outline
More informationDigital Airline Drive personalized customer experience
Digital Airline Drive personalized customer experience Introduction The emerging wave of digital technologies is changing the way Airlines and consumers interact and the way Airlines manage operations.
More informationBe ahead of the game. Jon Lawrence Sr. Director, Hospitality Industry Solutions Group
Be ahead of the game Jon Lawrence Sr. Director, Hospitality Industry Solutions Group 1977 PCs Client/ Server 1985 1977 PCs 1993 ecommerce Client/ Server 1985.com 1998 1977 PCs 1993 ecommerce 2003 Social
More informationMicrosoft. Partner opportunity. Microsoft Dynamics 365 for Marketing
Microsoft Partner opportunity Microsoft Dynamics 365 for Marketing Market opportunity Business applications insights Making their own decisions Seventy-three percent of the purchase decision is complete
More informationDigital Transformation for Real. Tom Libretto, Chief Marketing Officer, Pegasystems
Digital Transformation for Real Tom Libretto, Chief Marketing Officer, Pegasystems Engaging the digital customer is hard We deliver high-quality, personal interactions It s all about deepening customer
More informationDigital Disruption. Democratization of AI. AI Opportunities
2 Digital Disruption Democratization of AI AI Opportunities The world we live in is increasingly complex Mobility Social Big data Cloud AI IoT Digital Opportunities Small companies, start-ups will benefit
More informationUSE ANALYTİCS FOR DECİSİON MAKİNG: ANALYTİCS İN ACTİON
USE ANALYTİCS FOR DECİSİON MAKİNG: ANALYTİCS İN ACTİON Copyr i g ht 2014, SAS Ins titut e Inc. All rights res er ve d. CRİSTİNA CONTİ, SAS GLOBAL ANALYTİCS PRACTİCE Copyr i g ht 2014, SAS Ins titut e Inc.
More informationInnovate with Oracle Public Cloud Platform & Infrastructure Services
Innovate with Oracle Public Cloud Platform & Infrastructure Services Ravi Pinto Director, Product Management Copyright 2014 Oracle and/or its affiliates. All rights reserved. Safe Harbor Statement The
More informationOracle Policy Automation The modern enterprise advice platform
Oracle Policy Automation The modern enterprise advice platform Release 18A features and benefits (February 2018) v1.00 Program agenda 1 2 3 Overview of Oracle Policy Automation New features in 18A release
More informationRetail transformation turns data risk into reward EXECUTIVE BRIEF FOR RETAIL
Retail transformation turns data risk into reward EXECUTIVE BRIEF To say that the retail industry is currently in a state of rapid transformation would be an understatement. The success of digital commerce
More informationPut your customer at the center
Put your customer at the center Intelligence, Automation, and Agility for Digital Transformation October 2017 Don Schuerman, CTO and VP, Product Marketing Digital Transformation is hard I believe the auto
More informationPREPARE YOUR CUSTOMER SERVICE FOR TOMORROW S CHALLENGES
PREPARE YOUR CUSTOMER SERVICE FOR TOMORROW S CHALLENGES Automotive manufacturers are facing the most significant period of disruption in their history. The development of electric and autonomous vehicles
More informationOracle SCM Cloud. Integration and Extensibility Strategy. Jon Chorley. CSO and Group Vice President Oracle SCM Product Strategy.
Oracle SCM Cloud Integration and Extensibility Strategy Jon Chorley CSO and Group Vice President Oracle SCM Product Strategy November 19, 2015 Copyright 2015, Oracle and/or its affiliates. All rights reserved.
More informationMicrosoft. Partner opportunity. Microsoft Dynamics 365 for Talent
Microsoft Partner opportunity Microsoft Dynamics 365 for Talent Market opportunity Business applications insights Making their own decisions Seventy-three percent of the purchase decision is complete before
More informationExcel Customer Digital Experience
PROVICE Informatika, 2017 Excel Customer Digital Experience Real-time, personalised and omni-channel Master the Digital Transformation Excel Customer Digital Experience Accelerate Innovation Modernize
More informationOracle Enterprise Data Quality Product Roadmap and Statement of Direction. October 2016
Oracle Enterprise Data Quality Product Roadmap and Statement of Direction October 2016 Oracle Confidential Internal/Restricted/Highly Restricted 2 Safe Harbor Statement The following is intended to outline
More informationREAL-TIME ACTIONABLE INTELLIGENCE TURNING DATA INTO BUSINESS VALUE
REAL-TIME ACTIONABLE INTELLIGENCE TURNING DATA INTO BUSINESS VALUE GET ACTIONABLE INSIGHTS FROM DATA In this modern, fast-paced, digitalized landscape, closing the gap between gathering data and taking
More information5 DATA-DRIVEN TECH TRENDS SHAPING CUSTOMER EXPERIENCE AND HOW YOUR BUSINESS CAN QUICKLY ADAPT
5 DATA-DRIVEN SHAPING CUSTOMER AND HOW YOUR BUSINESS CAN QUICKLY ADAPT WHAT S INSIDE HOW DATA DRIVES CUSTOMER 5 DATA-DRIVEN TO THE NEXT LEVEL: 1. Mobile continues to intensify micro-moments 2. Artificial
More informationINSIGHTS & BIG DATA. Data Science as a Service BIG DATA ANALYTICS
INSIGHTS & BIG DATA Data Science as a Service BIG DATA ANALYTICS Our data sciences consulting and business analytics solutions help enterprises take effective data-driven business decisions and find innovative
More informationMarketing Technology Platform Overview
Marketing Technology Platform Overview What is Marketing Automation? The Right Message To the Right Person At the Right Time Technology that helps streamline, automate and measure marketing activities
More informationOracle Service Cloud. August 2017 Release. New Feature Summary
Oracle Service Cloud August 2017 Release New Feature Summary TABLE OF CONTENTS REVISION HISTORY... 3 ORACLE SERVICE CLOUD AUGUST RELEASE OVERVIEW... 4 WEB CUSTOMER SERVICE... 4 Community Self-Service Enhancements...
More informationBMC Point of View. Cognitive Service Management. Future of Service Management
BMC Point of View Cognitive Service Management Future of Service Management CONTENTS The BMC POV Journey to the Cognitive Enterprise What Cognitive Service Management Has to Offer Customers Business Benefits
More informationCreate Experiences. Build Customers. Drive Sales.
Create Experiences. Build Customers. Drive Sales. This page has been intentionally left blank In every market, in every minute, digital raises the bar Your customers are always connected. They know your
More informationArchitecture Overview for Data Analytics Deployments
Architecture Overview for Data Analytics Deployments Mahmoud Ghanem Sr. Systems Engineer GLOBAL SPONSORS Agenda The Big Picture Top Use Cases for Data Analytics Modern Architecture Concepts for Data Analytics
More informationLeveraging Technology to Enhance and Futureproof OSS & BSS. Gnanapriya Chidambaranathan, AVP, Infosys
Leveraging Technology to Enhance and Futureproof OSS & BSS Gnanapriya Chidambaranathan, AVP, Infosys CSPs face a barrage of challenges Changing Customer Needs Consolidation, M&A, Partnerships Data Consumption
More informationMicrosoft. Partner opportunity. Microsoft Dynamics 365 for Finance and Operations
Microsoft Partner opportunity Microsoft Dynamics 365 for Finance and Operations Market opportunity Business applications insights Making their own decisions Seventy-three percent of the purchase decision
More informationAugust 2017 DATA-DRIVEN KEYS TO BETTER B2B
August 2017 5 DATA-DRIVEN KEYS TO BETTER B2B If you are a B2B marketer, you already know that your customer s purchase journey differs significantly from that of B2C buyers. The length of B2B sales cycles
More informationCATALYST Phygital Store Phase II
CATALYST Phygital Store Phase II Theatre presentation Hervé BOUVIER ORANGE 2018 TM Forum 1 Catalyst s origins A Phygital Store to blend the physical and digital interactions between a customer and the
More informationThe Customer Engagement Company. Delivering solutions that forge deeper, more meaningful and valuable customer relationships
The Customer Engagement Company Delivering solutions that forge deeper, more meaningful and valuable customer relationships Customer Engagement for the Long Term Engagement is fundamentally changing. End-customers
More informationSAP Delivering the Intelligent Enterprise
SAP Delivering the Intelligent Enterprise Goldman Sachs Seventh German Corporate Conference September 25 th, 2018 Luka Mucic, CFO Safe Harbor Statement Any statements contained in this document that are
More informationchief marketing officer s guide to artificial intelligence
chief marketing officer s guide to artificial intelligence An AI roadmap for CSPs Ovum TMT intelligence AI is driving CSP digital transformation Artificial intelligence (AI) is a key component supporting
More informationCustomer Experience Trends to watch out for in
Customer Experience Trends to watch out for in 2018 Brave New World The 2017 Digital Trends in IT Report by Econsultancy and Adobe conclusively stated consumer demands are rapidly evolving beyond what
More informationACCENTURE VIDEO ANALYTICS
ACCENTURE VIDEO ANALYTICS Strategy Consulting Digital Technology Operations It s a world of data, and analytics are a fundamental building block for a video business. A surge of new content. Hunger for
More informationfor Customer Services
for Customer Services CUSTOMER SERVICES D WITH AI THE OPPORTUNITY ARTIFICIAL INTELLIGENCE Dramatically improve customer services with self-service chatbots providing 24/7 answers to questions. Improve
More informationARTICLE. Four Ways Intelligent Chatbots Can Help Cut Contact Center Costs
ARTICLE Four Ways Intelligent Chatbots Can Help Cut Contact Center Costs Why are enterprises singing the praises of intelligent chatbots? Because they re seeing incredible results. One North American retailer
More informationWhy a Comprehensive Connectivity Model Is Key to Enabling Digital Transformation
Why a Comprehensive Connectivity Model Is Key to Enabling Digital Transformation WHITE PAPER Business and IT leaders have an enormous opportunity to leverage technology advances to keep their organizations
More informationAvaya Oceana - at The Heart of Digital Transformation
Avaya Oceana - at The Heart of Digital Transformation Communications solutions that move at the speed of your customer purpose-built for a smart, digital world DIGITAL OFFERS UNLIMITED POTENTIAL FOR GROWTH,
More informationAPI PLATFORM CLOUD SERVICE. Lead the Way in the API Economy
PLATFORM CLOUD SERVICE Lead the Way in the Economy Your What is the economy? In this digital age, data is being created at an unprecedented rate. Data makes seamless custom experiences possible, such as
More informationBMC point of view. Cognitive Service Management. Enabling the Future of Service
BMC point of view Cognitive Service Management Enabling the Future of Service CONTENTS The BMC POV The BMC Strategy BMC Cognitive Service Management CSM Business Outcomes The BMC Advantage The BMC POV
More informationOracle Release 11 SPOTLIGHT ON ORACLE CUSTOMER EXPERIENCE CLOUD FOR MIDSIZE
Oracle Release 11 SPOTLIGHT ON ORACLE CUSTOMER EXPERIENCE CLOUD FOR MIDSIZE Oracle Customer Experience Cloud for Midsize Release 11 Themes Collaborate across teams Midsize Companies Requirements Grow with
More informationOur Emerging Offerings Differentiators In-focus
Our Emerging Offerings Differentiators In-focus Agenda 1 Dotbits 2 Dotbits@US ; Dotbits@India 3 Differentiators and Key Trends 4 Solutions and Service Offerings 5 Representative Experiences Page 2 Dotbits
More informationSafe Harbor Statement
Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment
More information7 Leading Companies that Transformed their Business with Analytics
7 Leading Companies that Transformed their Business with Analytics Many industries are in the process of a digital transformation, pioneering new and disruptive Using Data to Drive Digital Transformation
More informationBPM: Accelerating the Digital Edge. 12 th October, 2017
BPM: Accelerating the Digital Edge 12 th October, 2017 BPM Industry in India: Quick Facts KEY FACTS- FY2017 No. 1 Largest BPM base in the world Growth in revenues in 5 years 1.7X 29.8 USD bn BPM revenue,
More informationMARYLAND IS WHERE WE BALTIMORE TECHNOLOGY INNOVATION CENTER & HARBOR EAST OFFICES ~ 450 EMPLOYEES
MARYLAND IS WHERE WE WORK BALTIMORE TECHNOLOGY INNOVATION CENTER & HARBOR EAST OFFICES ~ 450 EMPLOYEES LIVE SERVE RECRUIT ARTIFICIAL INTELLIGENCE: Automate where appropriate INTERNET OF THINGS (IoT): Connect
More informationThe Top 10 Technologies That Will Impact BPM in Next 5 Years (or Don't Get Caught With Your Technologies Down)
The Top 10 Technologies That Will Impact BPM in Next 5 Years (or Don't Get Caught With Your Technologies Down) Presenter: Jim Sinur, VP & Research Fellow Agenda Company Overview The Top Ten Tech Trends
More informationCopyright 2014, Oracle and/or its affiliates. All rights reserved. 2
Copyright 2014, Oracle and/or its affiliates. All rights reserved. 2 Oracle Cloud Marketplace: An Innovation Ecosystem for Partners and Customers Neelesh Gurnani Sr. Director Product Development Ajay Seetharam
More informationIntelligent Self-Service Rise of the Machine
Intelligent Self-Service Rise of the Machine John Goodwin Sr. Solutions Architect Tom Farquhar Strategic Account Manager, CTI & IVR Products Session Topics Rise of the Machine (Part 1) The Evolution of
More informationNext Generation Digital Sriram Jayaraman
Next Generation Digital Sriram Jayaraman Digital is Business Clients are becoming clearer on their Digital priorities Shaping innovative business models and partnerships Creating digital customer experiences
More informationMANAGEMENT CLOUD. Leveraging Your E-Business Suite
MANAGEMENT CLOUD Leveraging Your E-Business Suite Leverage Oracle E-Business Suite with Oracle Management Cloud. Oracle E-Business Suite is the industry s most comprehensive suite of business applications
More informationUnleash Your Messaging Potential
Unleash Your Messaging Potential Capture New Revenues with Advanced Messaging and Service Engagement Consumer expectations and mind share have shifted as third-party messaging applications increase in
More informationSAP Industry Accelerators a Deeper look
SAP Industry Accelerators a Deeper look Jayne Landry, Global VP Product Management, SAP Leonardo Analytics PUBLIC Agenda What Are SAP Leonardo Industry Accelerators? Solution Portfolio and Road Map Demo:
More informationEngage with the Emerging
Travel & Transportation Engage with the Emerging Harnessing technology to help Travel & Transportation companies go the extra mile In a world where customer expectations are sky-high, time-to-market is
More informationEngage with the Emerging
Travel & Transportation Engage with the Emerging Harnessing technology to help Travel & Transportation companies go the extra mile Delivering innovation. Providing value. Driving growth. In a world where
More informationInnovation to grow. Insight to control. Copyright 2016, Oracle and/or its affiliates. All rights reserved.
Innovation to grow. Insight to control. Oracle Mobile Build Better Apps Faster Marty Wang 王俊人 Senior Sales Consultant Oracle Taiwan November 25, 2016 2 Safe Harbor Statement The following is intended to
More informationEnable hyper connected banking with Oracle FLEXCUBE
Designed for the Hyper connected world The financial services industry continues to evolve amidst disruption caused by an unprecedented proliferation of digital technologies and connectivity. This disruption
More informationArtificial Intelligence and Its Impact on the Global Travel Industry
Artificial Intelligence and Its Impact on the Global Travel Industry Demystifying Emerging Technologies for the Global Travel Industry March 10, 2017 The Accelerating Pace of Technological Change Technological
More informationInnovation to grow. Insight to control.
Innovation to grow. Insight to control. Oracle Cloud Strategy and Vision For the Journey to Cloud Füzes Péter Kormányzati Üzletág Igazgató, ECMEA régió Transformation % A Platform and a Path What We Built
More informationOracle s Integration Strategy
Oracle s Integration Strategy May 2014 MDM Partner Summit Bill Miller, Director MDM Bruce Tierney Oracle SOA Suite, Fusion Middleware Vish Patwardhan AppAdvantage Program Ambassador 1 Copyright 2014, Oracle
More informationSAP Big Data. Markus Tempel SAP Big Data and Cloud Analytics Services
SAP Big Data Markus Tempel SAP Big Data and Cloud Analytics Services Is that Big Data? 2015 SAP AG or an SAP affiliate company. All rights reserved. 2 What if you could turn new signals from Big Data into
More informationHow to build digital, connected and adaptive Customer Experiences
V How to build digital, connected and adaptive Customer Experiences The secret to making your customers loyal 2 Keeping customers happy has never been tougher. They ve more of everything: devices, channels,
More informationEnable Connected Intelligence
ADAPTIVE INTELLIGENT APPLICATIONS Enable Connected Intelligence & Deliver Smarter Deliver Smarter Index of Topics and Ready-to-Go 3rd- Party Data Oracle are driven by data and artificial intelligence Individual,
More informationOracle WebCenter Sites
Oracle WebCenter Sites Oracle WebCenter Sites enables organizations to deliver exceptional digital experience to customers through agility in content creation, effective visitor engagement and quick time
More informationD A T A D R I V E N. Business. Blahut Boglárka
D A T A D R I V E N Business Blahut Boglárka Our 3 Digital Beliefs Still Hold True 1. Interactions between people, places and things creates value 2. Platforms & Eco-systems are the new plane of competition
More informationThe Customer Engagement Company. Delivering solutions that forge deeper, more meaningful and valuable customer relationships
The Customer Engagement Company Delivering solutions that forge deeper, more meaningful and valuable customer relationships Customer Engagement for the Long Term Engagement is fundamentally changing. End-customers
More informationThe Data Opportunity: Using data for economic and social benefit reaping the
The Data Opportunity: Using data for economic and social benefit reaping the benefits while addressing the challenges. Joseph Alhadeff/Vice President Global Public Policy, Chief Privacy
More informationDigital Transformation in Hospitality
The IT Innovator s Guide to Digital Transformation in Hospitality 2018 Introduction: The New Era of Hospitality Market Forces Impacting the Hospitality Industry Technologies Enabling the New Hospitality
More informationFujitsu UGN. Keith Moore: Fujitsu Head Of Hybrid IT & Digital. Nadia Bendjedou: Oracle Vice President Product Strategy, Oracle EBS
DRAFT Fujitsu UGN Reduce IT Cost, Increase Performance And Functionality Moving to Oracle Cloud Infrastructure Keith Moore: Fujitsu Head Of Hybrid IT & Digital Nadia Bendjedou: Oracle Vice President Product
More informationCisco Enterprise Mobility Services Platform
Cisco Enterprise Mobility Services Platform Transforming Customer Experience Zuzana Humajova Mobility Roadshow November 2016 Customer Experience Is Everything In 2013 Consumers 66% Switched brands due
More informationOracle Fusion ERP Drives Scalable Engagement with Intelligent AI
a t t e n t i o n. a l w a y s. Oracle Fusion ERP Drives Scalable Practice Head: Chenthil Eswaran Enterprise Business Applications Author: Nisha Verghese Research Analyst Currently, most of the enterprise
More informationA Modern Cloud is Complete By Design
A Modern Cloud is Complete By Design Dennis Leung General Manager SaaS & Applications June 2016 Copyright 2016, Oracle and/or its affiliates. All rights reserved. 1 Why Does a Complete Cloud Matter to
More informationCapability Statement. For more information please contact: Capability Statement
For more information please contact: info@manufacturingintelligence.com.au +61 8 6444 1708 Manufacturing Intelligence is a disruptive technology company emerging on the international stage, delivering
More informationBlended A.I. Christopher Connolly VP Solution Strategy. Where Bots and Automation Collide with the Power of the Human Touch
Blended A.I. Christopher Connolly VP Solution Strategy Where Bots and Automation Collide with the Power of the Human Touch THE BOT EVOLUTION Transactional Relationship Basics FAQ Content based search Mobile
More informationReimagine Your Business with Digital Transformation IoT Regional Forum Sao Paulo
Reimagine Your Business with Digital Transformation IoT Regional Forum Sao Paulo Chet Namboodri Sr. Director, Global Industries Marketing & Business Development 15 June 2016 What s Happening and Why Digital
More informationTransforming the B2B contact center
Market briefing Transforming the B2B contact center Emerging technologies and changing business consumer habits are transforming the customer relationship. Find out how the contact center can help you
More informationPERSONALIZED (AND FUN!) CUSTOMER EXPERIENCE MANAGEMENT
PERSONALIZED (AND FUN!) CUSTOMER EXPERIENCE MANAGEMENT David Solana Co-Founder & CMO dsolana@opinator.com CHALLENGE: COMPANIES ARE STRUGGLING TO BUILD EFFECTIVE AND RELEVANT INTERACTIONS WITH CONSUMERS
More informationEfficient Troubleshooting Using Machine Learning in Oracle Log Analytics
Efficient Troubleshooting Using Machine Learning in Oracle Log Analytics Nima Haddadkaveh Director, Product Management Oracle Management Cloud October, 2018 Safe Harbor Statement The following is intended
More informationModern Customer Service In a Contact Center
Modern Customer Service In a Contact Center Yong Sheng Lee Director of Strategy and Sales, Service Cloud Oracle Asia Pacific April 2015 Safe Harbor Statement The following is intended to outline our general
More informationThe Next Generation Oracle Integration Platform Oracle Integration Cloud Service (ICS) Overview
The Next Generation Oracle Integration Platform Oracle Integration Cloud Service (ICS) Overview Antony Reynolds Product Strategy Director Integration Products Last Updated: May 15, 2015 Safe Harbor Statement
More informationTransforming the Digital Customer Experience [24]7.ai, Inc.
Transforming the Digital Customer Experience The presentation and recording will be sent to you after the webinar. It will also be available on our website. There will be a short Q&A period after the presentation.
More informationBuilding the Foundation for Digital Insurance. An IDC InfoBrief, sponsored by CSC and EMC September 2016
Building the Foundation for Digital Insurance September 2016 Executive Summary Insurers are moving away from the traditional wait-and-see approach to embrace new technologies as never before. They realize
More informationOracle Real-Time Decisions (RTD) Ecommerce Interaction Management Use Case
Oracle Real-Time Decisions (RTD) Ecommerce Interaction Management Use Case Nicolas Bonnet Senior Director Product Management Oracle Business Intelligence The following is intended
More informationEvolving Your Infrastructure to Cloud
Evolving Your Infrastructure to Cloud Creating Your Cloud Strategy for Enterprise Applications Jim Gargan SVP Cloud Infrastructure Group January 19, 2017 Cloud Is Impacting Every Industry, Every Geography
More informationMANAGEMENT CLOUD. Manage the Modern Cloud with Oracle Management Cloud
MANAGEMENT CLOUD Manage the Modern Cloud with Oracle Management Cloud Can you relate to these issues? Are you under increased pressure to reduce time-to-market for new applications and services? Are you
More informationACCENTURE HOME 2.0. Helping Communications Service Providers Capture New Opportunities in Living Services
ACCENTURE HOME 2.0 Helping Communications Service Providers Capture New Opportunities in Living Services ACCENTURE HOME 2.0: HELPING COMMUNICATIONS SERVICE PROVIDERS CAPTURE NEW OPPORTUNITIES IN LIVING
More informationThe Road Ahead in the Idea Economy. James Miller Fellow, Vice President September 16, 2015
The Road Ahead in the Idea Economy James Miller Fellow, Vice President September 16, 2015 1 In the Idea Economy, anyone can change the world Digital everything everywhere, every day, everyone connected
More informationMutual Fund Directors Forum
Mutual Fund Directors Forum PwC on Asset and Wealth Management Revolution: Embracing Exponential Change John C. Siciliano Senior Managing Director Global Strategy Leader Asset & Wealth Management April
More informationHybrid Cloud POV Fremtiden ligger i bi-modal IT
Hybrid Cloud POV Fremtiden ligger i bi-modal IT Frank Østergaard Director, Hybrid Cloud, IBM Nordic 2016 IBM Corporation 1 IBV launched a major study in 2013 that introduced the concept of digital reinvention
More informationDYNAMICS 365 live your future now
DYNAMICS 365 live your future now The time when purchasing a business information system was a complex and expensive project is long gone. All applications that are essential for conduct of business are
More informationSENPAI.
The principal goal of Sirma is to create the unique cognitive software ecosystem, based on (Sirma ENterprise Platform with AI), and to develop powerful business solutions in our strategic industry verticals.
More informationUnified, Connected Commerce
Unified, Connected Commerce Retail s Next Frontier Page 1 of 9 Next Frontier After Omnichannel By 2017, 85% of customers expect one-click-away commerce and fulfillment from all retailers, and those retailers
More informationJD EDWARDS. Drive Digital Transformation with the Internet of Things
JD EDWARDS Drive Digital ation with the Internet of Things Converge mobility, automation, and analytics. With Internet of Things (IoT), your business processes improve due to the automatic integration
More informationConsumerizing Service Delivery: Breaking Down Organizational Silos to Deliver Services to a Global, Mobile Workforce
Consumerizing Service Delivery: Breaking Down Organizational Silos to Deliver Services to a Global, Mobile Workforce KAREN ODEGAARD SENIOR MANAGER, Cloud Advisory ACCENTURE S SERVICE LANDSCAPE ACCENTURE
More informationNot All Chatbots are Created Equal: The Intelligence Question
Not All Chatbots are Created Equal: The Intelligence Question What makes you so smart, chatbot? Thank you very much. Unlike others, I m an intelligent chatbot. Here s what that means What s In a Name?
More information