+ ADP Lightspeed helps you increase profit and keep it.

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2 START SEEING MORE GREEN. + ADP Lightspeed helps you increase profit and keep it. Find new revenue opportunities. Eliminate unnecessary costs. Bring more customers into your dealership. ADP Lightspeed gives you the innovative tools you need in your dealership to help increase lasting profitability across service, parts, sales, F&I, rental and storage. Your dealership s focus is keeping your customers loyal and making money while doing it. That doesn t leave much time to focus on tracking inventory, revenue, costs, receivables, etc. You need a dealer management system that allows you to focus on what you do best: serving your customers. LightspeedRV is built to help you manage your business profitably by tracking and storing data from every department and delivering information that will help you make successful decisions. With integrated departments, user-friendly interfaces and stable infrastructure LightspeedRV makes your job easier by allowing you to focus on your business. ADP Lightspeed 5184 Wiley Post Way Salt Lake City, UT adplightspeed.com ADP and Lightspeed are registered trademarks of ADP, Inc.

3 BUILD PROFITABLE DEALS. + Create deals that maximize your dealership s returns. Give your sales staff the tools they need to create the right deal every time. With the LightspeedRV sales module, your sales staff can create flexible, profitable deals without the hassle of manually calculating and recalculating rates, terms, and percentages. The sales module has the comprehensive tools that handle your entire sales and F&I department by: Tracking true costs of deals. Verifying profitability of every deal with profit protection. Integrating directly with service and parts. Building options and accessories into deals. Multi-store Inventory Management Sales Quotes and Deals Customer Information/History Detailed Unit Information Financial Calculator Deal Desking Options/Menu Selling Parts/Service Integration SALES and F&I SALES DEAL: FIT CUSTOMER NEEDS View all the vital information on the units, customers, options, accessories and financing options so you build profitable deals. Quickly calculate payments that work for your customer and verify that they are profitable for your F&I department all from one screen. MENU SELLING: SELL MORE PER DEAL With easy to use drag-and-drop and auto calculations, you can increase F&I sales on every deal quickly and effectively. The menu selling tool helps you fit the needs of your customers and maximize deal revenue.

4 ACCOUNTING INCREASE CONTROL AND PROFIT. + Get the information you need to make successful decisions. With LightspeedRV, all daily transactions flow directly to accounting as they are processed, eliminating time-consuming endof-day journal posting. In-depth, meaningful reports are then available to help you intelligently direct your company. The accounting module delivers the tools you need to control expenses, revenues and profit by: Providing real-time accounting. Creating in depth custom reporting. Generating easy-to-read lists of ledgers and accounts. Managing your dealership s payroll. Real-Time Accounting AR, AP, GL, Payroll Custom Reporting Customizable Ledgers and Accounts General Ledger Scheduled Reports Detail Drill Down Multi-store Financial Reporting Departmental Reporting DEALER DESKTOP: INCREASE CONTROLS Dealer Desktop provides a clear concise view of your entire dealership. With up-to-the-minute reports, customizable views and drill-down capability, staying on top of your dealership s daily operations and overall profitability just got easier. CUSTOM REPORTING: ACCESS INFORMATION Dive into your expenses and find the vital information you need to identify unnecessary costs with Lightspeed s custom report builder. Build reports that are meaningful for your dealership s bottom-line. ADP Lightspeed 5184 Wiley Post Way Salt Lake City, UT adplightspeed.com ADP and Lightspeed are registered trademarks of ADP, Inc.

5 MAXIMIZE EVERY HOUR. + Keep your technicians busy and your customers loyal. SERVICE A successful Service department works efficiently and gets paid for every billable minute. This means tracking the complete service cycle, from generating a repair order and storing the service history on any unit, to tracking technician efficiency on each job. The service module increases your ability to manage a successful department and make loyal customers by: Tracking unit and customer service history. Managing technician/job scheduling. Integrating directly with the parts department. Providing accurate service estimates. Repair Orders Service/Customer History Technician Hour Tracking Service Scheduler Standard Jobs Warranty Tracking Parts/Sales Integration REPAIR ORDER: TRACK EVERYTHING From quoting to cashiering, ADP Lightspeed tracks every step in the repair. You can easily see parts, labor, warranty and customer information all stored in one location. SERVICE SCHEDULER: CONTROL TIME Keep your schedule under control. Assign repair orders based on technician availability and current workload.

6 PARTS KEEP INVENTORY TURNING. + Stock the right parts and track every movement. LightspeedRV will help your Parts department reduce special orders, increase inventory turns, boost parts profits and improve customer service. It manages every pointof-sale transaction while continually tracking your parts and customers purchases. The parts module helps your company stock the right parts at the right levels by: Providing buying guides based on demand. Tracking every part on your floor. Identifying slow turning parts. Streamlining parts orders. Inventory Tracking Point-of-Purchase Bar Code Scanning/Printing Special Order Tracking Manufacture/Distributor Management Buying Guide Service/Sales Integration PARTS INVOICE: INCREASE CONTROLS The parts invoice delivers comprehensive information on available parts, superseded parts and customer details. The quick cashiering process keeps your parts counter moving. BUYING GUIDE: STOCK TO DEMAND Know what parts to stock and how much based on past purchase history. The buying guide allows you to select the appropriate time frame and creates accurate orders based on past demand. ADP Lightspeed 5184 Wiley Post Way Salt Lake City, UT adplightspeed.com ADP and Lightspeed are registered trademarks of ADP, Inc.

7 CLOSE MORE DEALS. + Get more customers into your dealership. CRM Strengthen your dealership s most valuable asset: customer loyalty. CRM ties directly into parts, service, F&I and sales so you can view customer purchasing habits, customize your promotions and target your marketing to fit each customer s preferences. The Customer Relationship Management (CRM) module helps you get more customers into your dealership by: Creating targeted marketing campaigns. Tracking every lead to completion. Following up on every opportunity. Identifying new revenue opportunities. Lead Tracking Campaign Builder Task Tracking Follow-up Prompts Customizable Brochures Parts/Service/Sales Integration LEAD TRACKER: CONTACT EVERY LEAD Daily tasks and deal progress are displayed in an easy to read format eliminating errors and missed opportunities. Your sales team can view inventory, check deal progress, update customer tasks and view responses all from one screen. COLLATERAL CREATION: CUSTOMIZE CAMPAIGNS Lightspeed CRM allows you to build customized sales brochures, service reminders, birthday cards, postcards and surveys. The system then automatically creates the material based on customer information, allowing you to market effectively without expensive third-party services. CRM powered by:

8 RENTAL AND STORAGE BOOST PER UNIT REVENUE. + Maximize per unit usage with powerful management tools Take command of your storage and rental departments with a fully integrated system to track availability, customer and unit information. LightspeedRV helps to manage your entire operation effectively, improve the rental process and maximize business profitability. The rental and storage module helps your company maximize unit and space usage by: Tracking billing, wait lists and deposits. Displaying images of storage and campground areas. Printing customizable contracts and quotes. Visual Lot Management Rental/Storage Tracking Quotes Contracts and Billing Parts/Service/Sales Integration LOT VISUALS: KNOW AVAILABILITY View your campground and storage facilities to easily manage available space and customer assignments. RENTAL TRACKING: STAY UPDATED Easily view availability of short and long term unit rentals, campground reservations and storage. Make reservations quickly with the flexibility to select one or multiple units and assign them to customers. ADP Lightspeed 5184 Wiley Post Way Salt Lake City, UT adplightspeed.com ADP and Lightspeed are registered trademarks of ADP, Inc.

9 COMPANY OVERVIEW. + The most trusted name in dealer management solutions. ADP Lightspeed is part of ADP, Inc. s Dealer Services division, which provides integrated computing solutions to over 20,000 dealers in the United States, Canada, Asia and Europe. You ll benefit from the financial strength and resources of one of Fortune magazine s Most Admired Companies. As the #1 provider of Dealer Management Systems (DMS) in automotive, heavy truck, RV, marine and Powersports markets, we understand the unique challenges that dealers face every day. With a 95% customer retention rate, world-class customer support, and comprehensive training, no other company serves dealerships better. With ADP Lightspeed s proven technology, you ll be able to integrate processes across your dealership, control spending, make educated decisions, and manage your business more effectively and profitably, so you can make the most of your technology investment. To find out more about ADP Lightspeed s dealer management solutions call or visit adplightspeed.com. Customer Support We take customer satisfaction very seriously. If there s ever a question or issue that requires help, we ll be there in person and online. Training We provide comprehensive onsite, classroom, and Web-based training to help maximize system use. Implementation Our dedicated implementation team will work hand-in-hand with you to ensure an efficient implementation process, including converting data from other systems.

10 adplightspeed.com 5148 Wiley Post Way Salt Lake City, UT 84116