VOCOLLECT VOICE SOLUTIONS
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- Silvester McCormick
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1 VOCOLLECT VOICE SOLUTIONS FOR THE BEER, WINE AND BEVERAGE INDUSTRY Delivering Process Optimization with Voice
2 Delivering Optimized Processes for Consistent Operational Thoughput Leveraging Vocollect Voice to Ensure Optimal Performance The beer industry certainly has had its challenges over the past few years. When consumers have little disposible income, the beer industry is one of the first to feel their pain. Even with the reduction in disposible income of consumers, the brewing industry is a dynamic part of the U.S. economy with $246.5 billion in economic output or 1.6% of US GDP. Here s to the Positive Business Forecast for the Beer Industry To ensure continued profitiblity, the need to improve processes, consistency, accuracy and productivity while reducing costs is paramount. When thought leaders in the beer industry began looking for a technology-based solution to their key business challenges, they turned to voice technology, and ultimately, Vocollect Voice Solutions. The expanding adoption of Vocollect Voice technology throughout the beer industry continues to establish new heights. One of the biggest selling points Vocollect Voice Solutions has is that we understand that in challenging times, it s a balancing act to drive profitable growth and streamline existing processes to further reduce costs and make an efficient business run even better. Vocollect by Honeywell offers innovative voice solutions, specifically designed to fully leverage existing technology investments with the industry s broadest and deepest data integration solution portfolio. Because we closely partner with the industry s top suppliers of warehouse management systems (WMS) specifically for the beer industry, implentation of our voice solution is seamless. We provide an elegantly integrated solution from the headset to host data system for maximum worker confidence and ergonomics. Another key benefit of our voice solution is its ability to support adding and managing SKUs quickly and efficiently. As Craft Beers gain in popularity, it can be a challenge for existing wholesaler/distributors to manage the proliferation of SKUs and to find the space for the actual product. In addition, many Craft Beers are seasonal representing quick turns on stock. However, as Craft Beer is projected to represent nearly 15% of the Beer Industry by 2020 at current growth rates driven by current beer drinkers drinking more Craft as well as consumers of other beverage alcohol trading into Craft, figuring out how to add this lucrative option to the mix is well worth the effort! It s an exciting time to be a part of the beer industry and it s even more exciting to Beer Distribution Center be able to add such quantifiable business value to the broad type of related businesses upstream and downstream. Source: The Beer Institute, 2013 Source: Beer Marketer s Insights, Brewers Association, Nielsen Company, and Demeter Group estimates.
3 Improving Manufacturing Production Processes Optimizing Manufacturing Efficiencies to Support Wine Producing Operations The history of winemaking is oftimes considered the history of agriculture and modern civilization. From the earliest times of written records, wine has played an important role in many civilizations. While seeped in tradition, winemakers in today s market face many challenges - investing large amounts of funds in research and development, exploring new markets, implementing best-in-class technology solutions to keep them competitive as well as innovative. Today s Wine Drinker has More Choices Than Ever Before While time to value of wine is measured in years, success must be measured in weeks and months. Velocity toward gaining business value is a key operational deliverable and a reason why Vocollect continues to stand tall as the industry s dominant voice solution. Most customers show a measureable hard investment break-even in less than nine (9) months. This does not even take into account the many soft benefits obtained from implementing Vocollect. You achieve business benefits rapidly by starting with best-in-class business processes, proven at thousands of individual customer implementations. Then together, we enhance the solution to fit your unique requirements. We have a proven global best practice pedigree across a multitude of industries. Vocollect excels at providing more successful multi-site implementations than all of our competitors combined. We attribute this success to providing our customers with quantifiable value after their first site implementation, which provides the continuing business justification to implement our solution at additional locations. No matter where your operations are located, Vocollect Voice can scale to meet your needs. An added benefit is our experience with a myriad of industries provide key insights other voice vendors won t have. For example, certain Vocollect customers were confronted with addressing multi-channel order fulfillment issues well in advance of other segments. Wine Production - A Mix of Tradition & Technology This has afforded Vocollect the opportunity to develop optimized best practices for multi-channel order fulfillment environments, well before it became an industry requirement. and are now having an impact on virtually every industry. Vocollect also gained early insight into traceability mandates through working with customers wanting to support upcoming traceability requirements, long before they became ubiquitous in the marketplace. In short, our traditions will support your traditions today and in the future.
4 Enabling Beverage Suppliers Partnering to Provide Uncompromising Service and Quality When you consider the beverage options for today s consumers, it can be mind-boggling. Let s consider - there is bottled water, soft drinks, juice, sparkling and still drinks, syrups, nectars, ready-to-drink and regular teas and coffees, dairy drinks, energy drinks, sports drinks, fruit powders...the list almost seems endless. If you then consider that many of the beverages on the list also offer low calorie/diet versions, old and new flavor options, the SKUs associated with beverages can also be mind-boggling! Beverage Aisle at a Grocery Store The world beverage market is expected to achieve sales of $1.9 billion dollars by In order to remain competitive and as beverage manufacturers increase production speed and output, which also lowers costs, the industry continues to become increasingly streamlined and efficient, favoring its expansion. Vocollect by Honeywell understands that it s a balancing act to drive profitable growth and streamline existing processes to further reduce costs and make an efficient business run even better.we can help you identify additional ways to reduce your operating costs, while supporting increased workforce productivity and greater worker accuracy. Soft Drink Bottling Site Vocollect provides you with streamlined best-in-class business processes to take your organization to the next level of operating efficiency. Our extensive supply chain industry domain expertise has helped us successfully onboard almost one million Vocollect Voice users. Balancing the needs of operations management, IT, and the actual workers is why Vocollect continues to lead the voice industry forward. Only Vocollect Voice Solutions give you the choice and flexibility to manage your IT infrastructure the way you want to while helping your business run better. Bottled Water Pallets in a Distribution Center (DC) Source: MarketLine
5 Beverage Industry Logistics Improving Accuracy and Supply Chain Inefficiencies Regardless of what role they play in the beverage industry, many of our customers discovered how Vocollect Voice could improve their overall business processes and how our voice solutions have been successfully used to help make their people more productive, their organization more efficient, and their company more competitive. We help our customers achieve the highest level of delivery reliability through increasing accuracy. Our mission is always to help you provide operationally effective systems that offer potentially significant supply chain cost reductions. We understand the demands of the beverage market, and getting the right products delivered at the right time and with the right quantity is a key component to your success. Vocollect Voice has an extensive and long successful history working with customers in logistics as they work with their customers to get to market. Our voice solutions can help you improve availability, optimize your inventory, reduce lead- and cycle-time, and improve order accuracy. Our beverage logistics customers actively work to reduce costs and inefficiencies, while improving processes which is reflected in their customer service scorecards. We help our customers to simplify their processes and services by helping our logistics customers better manage their processes, so they are able to spend more time focused on service, productivity and innovation. The Business Value Provided by a Vocollect by Honeywell Voice Solution: Increased Fuel Costs are Impacting the Bottom Line Increased order throughput with a proven ability to reduce errors by 80% Improved worker productivity and workforce throughput Improved worker safety with Hands-Free, Eyes-Free TM ergonomics Reduced training time to quickly onboard temporary and new workers Increased product throughput to better support timely order fulfillment requirements Improve order accuracy and improve truck loading process Help reduce excess inventory with greater order fulfillment accuracy Provides management detailed shift reporting and worker analytics to maximize performance
6 The Vocollect Voice Solution Optimize Your Business with Voice The addition of Vocollect Voice to your distribution center operations offers you the transformative workforce performance gains you require, with the infrastructure flexibility you need. While voice technology initially was implemented to enhance the process flow for various fulfillment tasks, the extremely positive operational benefits companies netted resulted in a growing number of them expanding their use of Vocollect Voice into other areas of theirdistribution center. Vocollect provides you with the immediate operational benefits you desire, without multi-year infrastructure commitments that reduce your flexibility to adopt to changes in the business environment. You can even add Vocollect to an existing infrastructure such as handheld scanning, Pick-to-Light and various automation environments. We have a proven global best practice pedigree across a multitude of industries with extensive expertise in the automotive industry. Vocollect excels at providing more successful multisite implementations than all of our competitors combined. We attribute this success to providing our customers with quantifiable value after their first site implementation, which provides the continuing business justification to implement our solution at additional locations. As the leader in the voice industry, we offer the most comprehensive Worker Using the Talkman A700 Solution end-to-end voice solution in the world. The new Vocollect Talkman A700 Solution represents over 25 years of gathering extensive industry domain expertise and our ability to combine our purpose-built, best-in-class workflow process components to help you create a voice solution that meets your unique business needs, while maximizing your existing IT investment. Our Talkman A730 mobile device breaks down the long-time perceived walls between voice and scanning. Vocollect is proud to be the first and only organization in the world to have designed an ergonomic solution that optimizes voice and scanning in a single mobile device. SRX2 Wireless Headset Within a Talkman A700 Solution, your business can choose from models without a scanner end-cap as well as models supporting wired and wireless headsets. The solution, which combines the Talkman A730 and SRX2 wireless headset ensures you reduce worker downtime with predictive battery management and BlueStreak Speech Recognition with SoundSense TM technology, developed for loud industrial environments. Talkman A730 - Optimized for Voice & Scanning Once again, Vocollect has set an entirely new standard for the automotive industry and how workers work - there has never been a better time to find your voice.
7 Improved Accuracy. Increased Productivity. Real Business Results. Vocollect by Honeywell is the leading provider of innovative voice technology solutions that help companies with mobile workers run a better business. Together with a global team of over 2,000 Vocollect Certified Professionals, Vocollect enables companies to save more than $20 billion annually through further optimization of operations, improving business decision capabilities, and delivering the industry s premier worker experience in challenging industrial environments to nearly one million mobile workers who move in excess of $5 billion of products every day. Vocollect integrates with all major WMS and ERP systems and supports the industry s leading handheld computing devices. Visit us at. Vocollect by Honeywell Headquarters 703 Rodi Road Pittsburgh, PA United States info@vocollect.com Vocollect by Honeywell EMEA Gemini House Mercury Park Wycombe Lane, Wooburn Green Buckinghamshire, HP10 0HH United Kingdom +44 (0) voc_emea@vocollect.com Vocollect by Honeywell APAC 21/F Honeywell Tower Olympia Plaza 255 King s Road North Point, Hong Kong Hong Kong: China: Australia: apac@vocollect.com Vocollect by Honeywell LATAM North: ext South: latin_america@vocollect.com Vocollect by Honeywell Japan Shiba 2-Chome Bldg 8F Shiba, Minato-ku Tokyo Japan +81 (0) japan@vocollect.com Vocollect by Honeywell Singapore 151 Lorong Chuan #05-02A/03 New Tech Park, Lobby C Singapore Singapore: singapore@vocollect.com Copyright 2014, Honeywell International, Inc. All rights reserved. Vocollect, Vocollect Voice, BlueStreak, SoundSense, Talkman, Hands-Free, Eyes-Free, Vocollect Adapted Speech Recognition and Voice-Directed Work are either registered trademarks or trademarks of Vocollect. All other trademarks are property of their respective owners. Run a Better Business with Voice
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