PMS is an integrated Clinic Management solution that helps local SMEs on:
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- Martina Watts
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1 PMS is an integrated Clinic Management solution that helps local SMEs on: Productivity Enhancements Cost-Saving Initiative Document Management and Tablet Access Inventory and Queue Managements Centralization of Operations OVERVIEW Having been in the Clinical Management Software industry for 15 years, our company aims to provide reliable, user- friendly and customizable Practice Management solutions to solve all needs of Clinical Operations. Having an in- house programming team with our director and programmer, Dr. Francis Tjang, being also a medical physician, we are able to capitalize on this advantage to create a system that meets the needs of all members of the clinical team Clinic Assistants, Nurses, Doctors and Accountants. We take pride in our ability to enhance clinical needs with our customization requirement. We are able to complete customization requirements for clinic- specific operations within a time span average of 7 days. We also provide on- site and online support through our support team 24 Hours a day. SOFTWARE FEATURES PMS Software Version 18 using Clarion 10 For Window 10 Operating System 32 / 64 bit and Object Orientated Programing method using Client Server Postgres SQL Database. Major features of the Clinic Management System Software: 1. Consultation registration / Queue listing interface In-patient recording i. Consultation and clinical note record retrieval and recording ii. Patients clinical history/profile retrieval and recording iii. Patient Label Printing iv. NRIC Barcode Scanning Input v. Allergy Alert 2. Medical billing and Payment - Billing system categorized by different billing groups and with different discount options. - Payment system with 10 modes of payments as well as corporate payment scheme and government grant scheme. - Accounts Receivable Owing feature - Printing of Receipt Summary, Receipt Detail as well as daily or monthly corporate invoices
2 - 20 Most Common Billing Item Button Feature (Customizable to Each Clinic) on Billing Page - GST Inclusive/Exclusive option - Round to Nearest Dollar, Ten Cents Payment Collection Option 3. Dispensing and Drug Inventory Management - Dispensing through personalized medicine database and printing drug labels - User-friendly Drug Codes with Global search functions - 20 Most Common Drug Used button feature (Customizable to Each Clinic) on Main Dispensing Page. - Stock/Inventory Adjustments - Adjustable Low Stock Alert or Minimum Stock Alert - Drug Expiration Alert 4. Hospitalization Recording - Surgical/Hospitalization Notes and Patient Medical Certificate feature compatible and transferable to printing report templates - Vaccination and X-ray recording and viewing functions - Referral Report with Customizable Template i. Includes patient historical clinical notation for department reference 5. Reporting and Accounting - Over 150 daily / monthly sales, purchases and management reports by doctors as well as by clinics exportable to PDF, SCV or Excel files. These are the main categories of reports our program has: i. Statistical Analysis ii. CrossTab Report iii. Diagnosis Analysis iv. Symptom Analysis v. Account Report vi. Drug Report vii. Patient Report viii. Management Reports ix. Receipt printing - UBS, MYOB Accounting software export function 6. Appointment Bookings - Dedicated graphical interface Appointment module to schedule appointments with 2 viewing options View by Doctors and View by Rooms - Multi-User and Multi-Physician Feature - Lock Feature to secure important appointments such as Surgery - On-Leave Feature - Appointment Alerts Additional UNIQUE Features of our Clinical Management Software: 1. Centralized & Synchronized Operations for Multi-Clinic & Multi-Physician Operations a. Real Time Data of all the functions of the Program Features detailed above can be accessed across different locations and by unlimited amount of users. b. Primary access can be granted to location of input while Secondary access to subsidiary locations 2. Physician Centric Features
3 a. Wireless Tablet Interface for Doctors to input Consultation Notes through Handwritten Module or Typing Module b. Physicians access to queue listing module and real-time data of patient wait count. c. Physician access to appointment module and surgery/procedure calendar. 3. Real-Time Data a. Real-Time Patient Queue Locator with Color Code (Waiting/Consult/Dispense/X-Ray) b. Real-Time Clinical Notation access on Main Billing Page once Physician completes the clinical Notation of a particular patient in each session. i. Nurses/Clinic Assistants would be able to access Physical Findings, Medicine Prescription once assisting Physician presses ok. 4. Electronic Medical Records a. Document/Photo scanning features to manage historical clinical notation by customer. i. Once you click specific patient name, documents can be automatically scanned to their records in the database. (Integrated Import) b. JPEG, PDF or BMP Images viewing options. c. Clinical Notation Input with Customizable Template and Easy Selection Format i. Physician can load their customized dental charts, lab charts, anatomy diagrams to d. Browse Existing Medical Records through Sidebar Browse Column e. Date & Time Stamp, Patient Name, NRIC, Doctor and Location Display on Clinical Notation Page. f. Master Clinical Notation Keywords, Phrases, Diagnosis and Customizable Symptoms template i. Doctor-Specific and Customizable Templates 5. Security Features a. Audit Recording System to track changes performed by each administrative user. b. Customizable Username and Password for each level of security. c. Security options for every screen viewed doctors will be able to control which buttons can be used by each user. d. Data Encryption enforced for all data (pictorial or letter) communicated to each terminal. e. Paid/Posted Feature f. Clinical Notation cannot be edited after 24 hours of being submitted (MOH Clinical Notation Requirement) i. Customizable lock time frame (Immediate 24 hours) 6. Package Feature (for Aesthetics Clinics) a. Track No. of Sessions bought per treatment and package inventory recording b. Commission Calculation by Therapist and/or Doctor by Percentage and/or by Amount 7. Customer Relationship Management a. Customer Self-Registration Module
4 HOW IT BENEFITS SMES? PMS Software Feature Analysis and Benefit A Customized and Integrated Solutions We are able to do Customization Requests for each specific solution made- to- order. Our processing time can range from 1 Day to 1 Month, depending on the complexity of the solution. A couple of Customization Feature Completed Before: FIFO Inventory Management Inventory management method using FIFO and batch no. UBS, MYOB Accounting Software Import Report Customizations Save Scanned PDF to Local Drive Saves Accountancy costs,discrepancies and time spent to manual import data. Specific to SME's operations Convinient access to Data outside of Program B Productivity Analysis Real Time Patient Locator Real Time Access to Consultation Notes and Dispensing Centralized Graphical Appointment Module Tablet Interface Template Feature for Typed Clinical Notation Template Feature for Hospitalization Referrals and Other Reports Template Feature for Handwritten Clinical Notation Synchronized Platform for Multi- Clinic & Multi- Physician Platform Global Search Platform Repeat Billing Item/Dispensing Item Doctors and Nurses are able to handle patient flow and regulate time structure surrounding clinic situations. Eliminates the need for physical transfer of patient consultation card to the nurse's station. All relevant Consultation Notes and Dispense instructions are detailed in the Dispense Tab of the system, All Members of the Clinic can be granted access to graphical appointment module which can book appointments by Doctors and by Location/Rooms Microsoft Tablet Version available for Doctors to access patient previous consultation data and create handwritten notes in a user- friendly tabular interface mimicking that of an A4 sized paper. Each Doctor will be able to create their own template of most commonly used conditions/phrases/treatments for clinical notation. Reduction of Time spent on writing and typing. Selection through a double- click of a button Each Doctor will be able to create their own template for clinical notation. Each Doctor will be able to import their own background template or charts for consultation. All operations will be synchronized, all members of the organization will be on the same page. Global Search available on most databases including Patient, Medicine, Billing Database. Allows users to repeat previous bill or dispense, saves clinic assistants time. C Cost- Saving Initiative Electronic Medical Records Providing both handwritten and typed consultation module, have reduced the need for manual paperwork for clinic assistants and nurses.
5 Document Management Staff Training & Upgrade Historical Clinical data will be stored in PDF files accessible through each Patient in database. Global Search Options would make it easier for pulling up the relevant patient, reducing the time spent to manually access physical data files. With training provided and consistent upgrades, they are able to save cost due to human error discrepancies. Patient Self- Registration NRIC Barcode Scanning Lock Function in Appointment Module Audit Trail Feature Reports D Reduction of Discrepancies Reduces Human Error and saves time for registration Reduces Human Error and saves time for registration In order to prevent all members of the clinic to have access to important appointment bookings such as surgery and procedures, we have implemented a lock function to secure them. Able to track who committed every action performed in the program and be able to access the Before and After By providing exportable reports, this can be imported to directly to accounting software to prevent human error in compiling
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