The Economic Benefits of Puppet Enterprise

Size: px
Start display at page:

Download "The Economic Benefits of Puppet Enterprise"

Transcription

1 Enterprise Strategy Group Getting to the bigger truth. ESG Economic Value Validation The Economic Benefits of Puppet Enterprise Cost- effectively automating the delivery, operation, and security of an IT infrastructure. By Mike Leone, Senior Analyst November 2016 Executive Summary The pressures being put on IT staffs to meet the expectations of their developer counterparts has never been higher. As customer expectations rise and application development becomes more modular and agile, code turnaround times will continue getting faster. This requires an automation and orchestration platform that efficiently and effectively can handle the need to meet requirements and requests as soon as they are received. This ESG Economic Value Validation (EVV) report analyzes and presents the potential economic benefits of leveraging Puppet Enterprise to automate the delivery, operation, and security of an IT infrastructure. ESG created a dynamic and comprehensive model based on feedback from existing Puppet customers that evaluates the quantitative benefits of using Puppet Enterprise as they relate to time, effort, and cost savings in three key areas of the application lifecycle within the IT infrastructure: deployment, reliability, and ongoing management. ESG validated that Puppet Enterprise software can meet the high expectations of both developers and IT teams by automating the provisioning, configuration, and ongoing management of a diverse and dynamic IT infrastructures. Existing Puppet customers have achieved time savings in the thousands of hours and increased revenue and cost savings in the millions of dollars across three key areas of the application lifecycle: deployment, reliability, and management. This positive impact does not just impact IT teams, but organizations as a whole. With Puppet, IT teams gain higher throughput and improved stability to effectively execute and achieve the goal of allowing their organization to experiment, dynamically adjust, and continuously improve their products and services. The result is not only a direct, positive impact on their customer- base, but a noticeable improvement to an organization s bottom line in terms of revenue and cost savings. This ESG Lab Review was commissioned by Puppet and is distributed under license from ESG.

2 ESG Economic Value Validation: The Economic Benefits of Puppet Enterprise 2 Background Software powers everything around us, and to be competitive, every organization needs to think of itself as a software company. That means being able to frequently and quickly get quality software running in production and in the hands of customers, users, and partners. This trend toward a software- driven world has given rise to the DevOps movement, which is focused on getting the teams responsible for software delivery to improve how they work to deliver better software, faster. Here in lies the problem. As developers adopt better methodologies, such as agile practices, the turnaround time on production- ready applications has never been faster. This puts a significant amount of pressure on the IT operations staff to effectively handle the quick churn of new software that needs to be deployed and managed, never mind continuing to meet performance, security, and availability SLAs of all deployed applications. With more organizations recognizing the need to deliver infrastructure and applications quickly without sacrificing security, stability and reliability, they are turning to automation and orchestration solutions to accelerate the delivery and operation of all their software delivery. This digital transformation is a necessity for organizations to not only stay competitive, but to ensure technology investments make financial sense to the business, improve DevOps efficiency, and positively impact the entire workforce. The Value Delivered by Puppet Enterprise One of the most important IT priorities over the next 12 months is managing major application deployments or upgrades. 1 Puppet Enterprise is an IT automation software platform that automates the provisioning, configuration, and ongoing management an IT infrastructure to help save organizations time, money, and effort. This enables IT teams to quickly and confidently use repeatable processes to deploy applications, make infrastructure- wide changes, and enforce dynamically changing consistency requirements of all systems, devices, and applications, whether physical, virtual, on- premises or in the cloud. Puppet enables IT professionals to improve productivity by automating previously manual, error- prone routine tasks, helping eliminate time spent configuring, deploying, troubleshooting, and managing an entire IT infrastructure and allocating that saved time to more strategic initiatives. Whether it be learning, building, or adopting new technology, Puppet provides IT teams with quantifiable benefits that enable a digital transformation to a leaner IT infrastructure with efficient processes that enable higher levels of productivity. This enables IT teams to have higher throughput and improved stability to effectively execute and achieve the goal of allowing their organization to experiment, dynamically adjust, and continuously improve their products and services, having a direct, positive impact on their customer- base. With Puppet Enterprise, individual infrastructure pain points are easily identified and iteratively addressed to constantly expand the use of automation throughout most of an application s lifecycle and its usage throughout different areas of the infrastructure stack. This includes everywhere from the server resource and its operating system, to networking, middleware, and the application itself. Puppet provides thousands of modules of pre- written configuration code that IT teams can leverage to get up and running faster and more securely. With a common language that is both easy to read and write, IT professionals can write a single management module once and then use it repeatedly across the entire infrastructure. By being able to define and enforce the desired state of virtually anything in the infrastructure, networking, and application stack, Puppet automatically remediates unauthorized changes, minimizing and often eliminating both configuration drift and downtime. 1 Source: ESG Research Report, 2016 IT Spending Intentions Survey, February 2016

3 ESG Economic Value Validation: The Economic Benefits of Puppet Enterprise 3 Economic Value Validation (EVV) Process ESG s Economic Value Validation process is a proven method for understanding, validating, quantifying, and modeling the economic value propositions of a product or solution. The process leverages ESG s core competencies in market and industry analysis, forward- looking research, and technical/economic validation. The EVV process consists of four main phases: value scoping, validation, quantification, and model development. In the value scoping phase, ESG works with a vendor s internal stakeholders to discuss the ways in which the product or solution can impact potential customers. These economic benefits may be in the form of cost savings (lower CapEx or OpEx), cost avoidance (e.g., reducing compliance risk, eliminating the need for professional services) increased revenue (e.g., faster task completion, ability to deploy software more frequently), and other soft benefits (e.g., increased user productivity, higher customer satisfaction). In the value validation phase, ESG conducts in- depth interviews with end- users to better understand and quantify how these potential value propositions have impacted their organizations, particularly in comparison to previously deployed and/or experienced solutions. In the final stages, ESG blends the quantified values revealed through the stakeholder and customer interviews with known industry values and additional research, resulting in a validated set of assumptions on which to build a scalable and dynamic total cost of ownership (TCO) and return on investment (ROI) model. This Economic Value Model (EVM) accepts as inputs the answers to typical qualifying questions regarding a potential customer s IT environment and business needs. The model then returns a detailed report of expected savings, TCO, and ROI over a given time when compared to a relevant and defined present mode of operation. An overview of the ESG Economic Value Validation process is shown in Figure 1. Figure 1. ESG EVV Methodology Source: Enterprise Strategy Group, 2016

4 ESG Economic Value Validation: The Economic Benefits of Puppet Enterprise 4 Economic Value Scoping and Validation ESG s Economic Value Validation process for Puppet Enterprise revealed that an effective deployment of Puppet Enterprise provided significant cost and time savings across three primary areas of the application lifecycle: deployment, reliability, and ongoing management. ESG validated these economic value propositions through a series of customer case studies and custom research completed by existing organizations and individuals using Puppet Enterprise. These data points covered a wide range of industries, organization sizes, geographies, and revenue ranges, and when blended together, create a clear picture of expected economic benefits when leveraging Puppet Enterprise. Puppet Enterprise offers specific deployment benefits across two key areas: reducing lead times from change request to change deployed in production both for infrastructure and Deployment applications. This answers the questions: What needs to be done to get infrastructure or applications deployed into production? How long does it take? And how frequently does this process occur? By providing faster initial and re- deployment times, Puppet enables IT teams to spend significantly less time configuring the infrastructure, not only improving their own productivity, but saving their organizations millions of dollars. The reduction in lead time also allows IT teams to spend more time turning around new software features and less time on configuring, deploying, and maintaining the infrastructure. From an infrastructure standpoint, Puppet ensures the physical/virtual/cloud infrastructure is properly configured, whether that be initial provisioning of a new server or making a configuration changes to an existing one to account for a recent technology upgrade. Puppet customers have accelerated provisioning times by well over 100x, with previous provisioning times taking weeks to now with Puppet Enterprise taking just minutes. Once properly configured, the application can be deployed on the server. This is not a one- time process as many organizations deploy applications quite frequently, from once or twice a year, to many times per day, whether to test a new feature or to patch an important security vulnerability. When asked about deployment frequency, existing customers saw an average deployment frequency improvement of 2.5 times after switching to Puppet Enterprise and one customer saw a deployment frequency improvement of 1,200 times. The order of magnitude difference is truly impressive from 10 weeks to deploy a single application, to deploying 50 applications in one week. The time to complete both infrastructure and application deployments is commonly referred to as lead time, or the time it takes to go from change request to successful deployment. This is where the handoff from development to IT occurs. This time is highly scrutinized with the goal of it being instantaneous. Puppet customers saw significant improvements in lead time. Research showed that when customers switched to Puppet Enterprise, lead times were reduced by over 3 times from days to hours. Combined, when factoring in the costs associated with the time savings, customers saw impressive results, with average deployment time savings of 210% and average cost savings of 97%. Puppet Enterprise customers saw average deployment time savings of 210% and average cost savings 97% Reliability After understanding the benefits Puppet offers related to deployments, ESG turned to reliability. Many aspects go into the assessment of reliability, but this focuses on the frequency of incidents, the amount of downtime the incidents cause, and the speed at which the issue(s) can be fixed based on software bugs or coding issues. Every organization has a goal of zero incidents, but unfortunately that scenario is highly unlikely to happen. Therefore, plans should be in place to quickly identify and address any incidents that occur to minimize downtime and impact application revenues. Puppet Enterprise provides features that help organizations minimize downtime, improve recovery time, and therefore yield time and cost savings by reducing the amount of firefighting needed on the backend. Though downtime will be reduced, incidents will still occur and therefore, recovery time is crucial. When asked about recovery times, current customers saw recovery times improve by nearly 4x with Puppet Enterprise and a handful of customers saw recovery time improvements as high as 9.2x.

5 ESG Economic Value Validation: The Economic Benefits of Puppet Enterprise 5 The next aspect of reliability comes in the form of change failure rate the rate at which software changes result in degraded service or the need for remediation. It should be noted the incidents can fall on the IT operations side or on the software development side. Puppet Enterprise does not guarantee code is written properly, but once the code has been committed, Puppet will ensure it is deployed quickly and that underlying infrastructure can support the application s Puppet Enterprise customers have seen an average overall cost savings of 50% from less downtime. requirements. Therefore, this aspect is specific to the infrastructure side. Puppet Enterprise customers saw a reduction in change failure rates. Looking at the percentage of software changes that lead to failure, 2.5x lower change rates are achieved with Puppet. This has a direct impact on the software development side, which can now focus on developing new features, as opposed to fixing problems due to code and infrastructure incompatibility. The last piece is focused on unplanned work or firefighting. This represents the time spent trying to fix an issue, which has a direct impact on cost, from longer periods of downtime, to productivity costs as workers feverishly put off adding value to address issues. By combining the lower number of incidents that lead to downtime, faster recovery times from that lower number of incidents, and an overall reduction in the percentage of failures that result in degraded service, the savings are obvious. And once factoring in the less time spent troubleshooting the few remaining issues, Puppet customers have seen an average overall cost savings of 50% from less downtime. The last phase of economic value scoping and validation focused on improved management Management and IT staff productivity. Puppet Enterprise provides centralized management of all infrastructure and applications, making it easier to orchestrate deployments, ongoing changes, and remediation using a common language. This not only enables faster management ramp- up time, but by eliminating multiple interfaces, higher levels of productivity can be achieved throughout the entire IT operations team. By standardizing tools and processes with a common language for managing the entire infrastructure and applications, collaboration between personnel is improved. One clear area where clear quantitative benefits can be seen is in the server management per full time employee. Puppet Enterprise customers have seen an average increase in servers managed per administrator by 2.3x. In the best case, one existing customer improved the number of servers managed by over 15x. This not only improves overall resource and operational efficiency of the IT team, but lowers the overall operating cost by a sizeable margin. In fact, Puppet Enterprise customers have seen an average reduction in operational costs by over 6%. To put this in perspective, a Fortune 500 company may have annual operating costs in the hundreds of millions of dollars just for IT. A reduction of 6% would yield tens of millions of dollars in savings related to operating costs. Finally, the impact Puppet Enterprise has on ensuring ongoing security and compliance is quite impressive. Audit preparation, infrastructure remediation based on audit results, and time spent fixing security and/or compliance issues are all factors that are positively impacted by Puppet Enterprise. A 2x improvement to audit prep time was seen due to the software s ability to quickly define and deploy security and compliance policies, and report on the state of the infrastructure. This level of efficiency directly reduced the number of audits failed since switching to Puppet Enterprise. Organizations have reduced the number of audits failed per year by an average of 3.6x. When a failure does occur, it is important to understand what changes have occurred in the infrastructure and the impact of those changes. These details are easily viewed through the Puppet Enterprise web UI, which enables faster troubleshooting if an audit comes back with issues. And with Puppet Enterprise, the time spent fixing issues related to security and compliance was reduced between x. The amount of time gained from Puppet s infrastructure management efficiencies can be put towards more strategic investments focused on improving infrastructure quality and processes, increasing experimentation and innovation, and most importantly, improving employee morale and retention. In fact, some customers have seen 75% of work time saved after switching to Puppet Enterprise.

6 ESG Economic Value Validation: The Economic Benefits of Puppet Enterprise 6 Economic Value Model Figure 2. ESG Economic Value Calculator for Puppet ESG leveraged all information outlined in the previous section to create an Economic Value Calculator backed by a comprehensive and dynamic model designed to allow for great flexibility in characterizing an individual end- user s present- mode- of- operation (PMO). All quantitative information used in this model was collected through existing customer survey results, publicly available case studies, vendor- provided materials, internal stakeholder interviews, and public and industry knowledge of economics and technologies. The model guides potential Source: Enterprise Strategy Group, 2016 and existing customers through a brief two- step process where simple questions are asked about their existing environment, deployment processes, reliability, and management. A cost and time benefit analysis is then presented based on all inputs, highlighting the expected savings when going from a selected PMO to Puppet Enterprise. Most often, these present modes of operation include manual approaches to managing infrastructure, in- house, custom scripts, the use of other open source or commercial tools, or open source Puppet. The first step of the model asks questions about existing environment and deployment processes. The environment section focuses on core infrastructure, including future planning as it relates to new server deployments over the next year. Time spent configuring the new servers and time spent making ongoing changes to the new and existing infrastructure are also collected. For the deployment portion, the focus turns to current deployment frequency and impact on revenue (if any). Lead time, number of weekly application deployments, and percentage of revenue impacted by these applications are accounted for in this section. The second step focuses on current levels of reliability and the productivity of teams responsible for managing the IT infrastructure and deployed applications. For reliability, the key focus is on downtime and its impact on an organization. Number of incidents per year, causes of the incidents, and time to fix and fully recover from those incidents are all accounted for in this section. One important question is related to the cost of downtime. Though the answer can significantly vary depending on a wide range of variables, such as type of application, if its internal or external, or if it directly impacts revenue, available industry research projects an average dollar value for the cost of downtime. Currently, this value is believed to be $7,900 / minute. Also, the cause of incidents can fall within a large percentage range, but again, industry research is available showing that one of the biggest reasons downtime occurs is due to an unexpected configuration change or misconfiguration. In fact, this potential issue is estimated to be the cause of 70% of downtime. The management section focuses on the number of full time employees who help manage the infrastructure and time spent on managing a single component over the course of a year. Also, the management section includes two questions related to ongoing security and compliance, including how much time is spent preparing for audits and how much time is spent Figure 3. ESG Economic Value Calculator for Puppet Enterprise Source: Enterprise Strategy Group, 2016

7 ESG Economic Value Validation: The Economic Benefits of Puppet Enterprise 7 remediating security and compliance issues because of the audit results. Both steps are shown in Figure 3. Figure 4. PMO Selection and Detailed Benefit Reporting After completing both steps, the results tab presents one final question related to the customer s present mode of operation (PMO) what is the current methodology used to manage application deployments and their underlying infrastructure? Five different PMO options are available that cover the whole spectrum, including the use of manual approaches (worst case), some automation processes and tools (middle case), and open source Puppet (best case). Data from the survey of Puppet Enterprise customers shows that when moving from a manual approach to Puppet Enterprise, the potential benefits are greater than if moving from open source Puppet to Puppet Enterprise. Though that is often the case, the benefits of moving from open source Puppet to Puppet Enterprise still yield significant benefits per the research. The time and costs benefits across the three modeled phases are displayed with a goal of showing specific savings Source: Enterprise Strategy Group, 2016 as they relate to the collected inputs. The Deployment section highlights hours saved configuring and adjusting servers/devices, increased number of deployments, reduction of lead time, and the cost savings associated with each. Downtime highlights the reduction in downtime, time saved from less configuration drift, troubleshooting, and improper user access, along with total cost savings. Finally, Management and Productivity displays the increased number of servers/devices full time employees can manage, time saved managing each server/device, hours saved from efficiencies in the audit process, and savings associated with those audit efficiencies. Across several simulations leveraging customer case studies, the ESG model produced similar savings and in some cases, identical savings as what was seen by the customer. Those savings were in the magnitude of thousands of hours saved, thousands of more deployments per year, and millions of dollars saved across all three phases. The results displayed in Figure 4 represent the potential savings a customer could achieve when switching from a PMO that uses manual approaches to Puppet Enterprise. Over 4,700 hours of configuration time and 40,700 hours of ongoing infrastructure changes could be achieved. Deployment frequencies could go from 52 a year, to 626, with lead times savings for each of those deployments of nearly 300 hours. This not only could yield savings of over $2.1 million dollars, but increase revenue by nearly $1 million dollars. Between saving over 20 hours of downtime from efficiencies that help reduce configuration drift and eliminate improper user access through access controls, over $6 million dollars could be saved associated specifically with reliability. Finally, from a management and productivity standpoint, employees could improve the number

8 ESG Economic Value Validation: The Economic Benefits of Puppet Enterprise 8 of servers/devices managed by over 9x, while the time spent maintaining security and compliance via audits could be nearly cut in half. The final section of the results tab highlights the bottom line cost benefits and savings that can be achieved on an annual basis. The results are truly impressive in that over the course of a single year many organizations can easily save millions of dollars. Further, ESG highlights the payback period over a three- year period, which factors in the cost of Puppet Enterprise. In the example shown in Figure 5, the potential savings is massive and spread out across all aspects of the application management lifecycle that occur after the handoff from the developers to IT. It should be noted that not all costs can be applied to annual savings year over year. Configuration savings is tied directly to new server/device deployments, meaning the $226,000 savings is only seen during the first year. Ramp up time to become an expert level user of Puppet Enterprise, which can take an average of a couple months was also accounted for as a year one only cost. This fact is also accounted for in the return on investment (ROI) chart. When factoring in the cost of Puppet Enterprise, the payback period is positive in year one, never mind the constant savings year over year. This example shows the payback of switching to Puppet Enterprise after three years is nearly $25 million dollars. The benefits are significant, but warranted and validated by ESG per savings reported by nearly 200 existing customers. Figure 5. PMO Selection and Detailed Benefit Reporting The Bigger Truth Source: Enterprise Strategy Group, 2016 The pressures being put on IT staffs to meet the expectations of their developer counterparts has never been higher. As customer expectations rise and application development becomes more modular and agile, code turnaround times will continue getting faster. This requires an automation and orchestration platform that efficiently and effectively can handle the need to meet requirements and requests as soon as they are received. And as IT organizations continue to expand their physical and virtual footprints on- premises and in the cloud, the sheer diversity of people, infrastructure components, applications, and requirements add a nightmarish level of complexity that existing tools and technologies simply cannot handle. A digital transformation across not just IT, but an entire organization is needed and has never been more apparent. Puppet Enterprise software can meet these high expectations of both developers and IT staff. By automating the provisioning, configuration, and ongoing management of a diverse and dynamic IT infrastructure, IT organizations can and have achieved time savings in the thousands of hours, increased revenue and cost savings in the millions of dollars across three key areas of the application lifecycle: deployment, reliability, and management. To see the savings your organization

9 ESG Economic Value Validation: The Economic Benefits of Puppet Enterprise 9 may be missing out on, contact Puppet for an audit of your infrastructure using ESG s third- party developed economic value calculator. All trademark names are property of their respective companies. Information contained in this publication has been obtained by sources The Enterprise Strategy Group (ESG) considers to be reliable but is not warranted by ESG. This publication may contain opinions of ESG, which are subject to change. This publication is copyrighted by The Enterprise Strategy Group, Inc. Any reproduction or redistribution of this publication, in whole or in part, whether in hard- copy format, electronically, or otherwise to persons not authorized to receive it, without the express consent of The Enterprise Strategy Group, Inc., is in violation of U.S. copyright law and will be subject to an action for civil damages and, if applicable, criminal prosecution. Should you have any questions, please contact ESG Client Relations at The goal of ESG Lab reports is to educate IT professionals about data center technology products for companies of all types and sizes. ESG Lab reports are not meant to replace the evaluation process that should be conducted before making purchasing decisions, but rather to provide insight into these emerging technologies. Our objective is to go over some of the more valuable feature/functions of products, show how they can be used to solve real customer problems and identify any areas needing improvement. ESG Lab's expert third- party perspective is based on our own hands- on testing as well as on interviews with customers who use these products in production environments.

10 ESG Economic Value Validation: The Economic Benefits of Puppet Enterprise 10 global.com global.com P

Dell EMC VxRack FLEX with 14 th Generation PowerEdge Servers

Dell EMC VxRack FLEX with 14 th Generation PowerEdge Servers Enterprise Strategy Group Getting to the bigger truth. ESG Economic Value Audit Dell EMC VxRack FLEX with 14 th Generation PowerEdge Servers By Dom Amato, Associate Validation Analyst and Aviv Kaufmann,

More information

Challenges for Migrating to Today's Growing Multicloud

Challenges for Migrating to Today's Growing Multicloud Enterprise Strategy Group Getting to the bigger truth. Solution Showcase Challenges for Migrating to Today's Growing Multicloud Environments Date: May 2018 Author: Edwin Yuen, Senior Analyst Abstract:

More information

Accelerate NFV Adoption

Accelerate NFV Adoption Enterprise Strategy Group Getting to the bigger truth. White Paper Accelerate NFV Adoption Pensa Maestro NFV Dramatically Reduces Time and Complexity By Bob Laliberte, ESG Senior Analyst February 2018

More information

How Performance Management Maturity Drives Business Agility and Innovation

How Performance Management Maturity Drives Business Agility and Innovation Research Paper How Performance Management Maturity Drives Business Agility and Innovation A Data-Driven Performance Management Maturity Model for Modern IT By Edwin Yuen, Analyst; with Adam DeMattia, Director

More information

Abstract. Background. ESG Lab Review. Figure 1. Top Eight Benefits of Deploying a Converged Technology Solution

Abstract. Background. ESG Lab Review. Figure 1. Top Eight Benefits of Deploying a Converged Technology Solution Abstract This ESG Lab Review documents the benefits of leveraging Dell EMC converged infrastructure systems, the Dell EMC Release Certification Matrix (RCM), and Dell EMC Vision Intelligent Operations

More information

White Paper. Veritas Configuration Manager by Symantec. Removing the Risks of Change Management and Impact to Application Availability

White Paper. Veritas Configuration Manager by Symantec. Removing the Risks of Change Management and Impact to Application Availability White Paper Veritas Configuration Manager by Symantec Removing the Risks of Change Management and Impact to Application Availability By Brian Babineau Analyst Intelligent Information Management February

More information

A CIOview White Paper by Scott McCready

A CIOview White Paper by Scott McCready A CIOview White Paper by Scott McCready 1 Table of Contents How to Craft an Effective ROI Analysis... 3 ROI Analysis is Here to Stay... 3 When is an ROI Analysis Not Necessary?... 3 It s More About the

More information

Quantifying the Economic Value of the IBM Storwize Family

Quantifying the Economic Value of the IBM Storwize Family Quantifying the Economic Value of the IBM Storwize Family An ESG Economic Value Analysis of IBM Storwize Family Arrays with IBM Spectrum Virtualize Software By Adam DeMattia, Director of Custom Research

More information

Quantifying the Value of Simplified IT Infrastructure with Lenovo ThinkAgile HX Series Appliances

Quantifying the Value of Simplified IT Infrastructure with Lenovo ThinkAgile HX Series Appliances Enterprise Strategy Group Getting to the bigger truth. ESG Economic Value Validation Quantifying the Value of Simplified IT Infrastructure with Lenovo ThinkAgile HX Series Appliances By Aviv Kaufmann,

More information

Platform-as-a-service Feature Preference Study

Platform-as-a-service Feature Preference Study Research Report Abstract: Platform-as-a-service Feature Preference Study By Stephen D. Hendrick, Principal Analyst with Bill Lundell, Senior Research Analyst & Jennifer Gahm, Senior Project Manager May

More information

Integrating Configuration Management Into Your Release Automation Strategy

Integrating Configuration Management Into Your Release Automation Strategy WHITE PAPER MARCH 2015 Integrating Configuration Management Into Your Release Automation Strategy Tim Mueting / Paul Peterson Application Delivery CA Technologies 2 WHITE PAPER: INTEGRATING CONFIGURATION

More information

An Overview of the AWS Cloud Adoption Framework

An Overview of the AWS Cloud Adoption Framework An Overview of the AWS Cloud Adoption Framework Version 2 February 2017 2017, Amazon Web Services, Inc. or its affiliates. All rights reserved. Notices This document is provided for informational purposes

More information

White. Paper. Analyzing the Economic Value of HP ConvergedSystem with VMware Horizon 6. October 2015

White. Paper. Analyzing the Economic Value of HP ConvergedSystem with VMware Horizon 6. October 2015 White Paper Analyzing the Economic Value of HP ConvergedSystem 700 2.0 with VMware Horizon 6 By Mark Bowker, Senior Analyst and Adam DeMattia, Research Analyst October 2015 This ESG White Paper was commissioned

More information

Veritas Velocity Brings Copy Data Management to NetBackup Environments

Veritas Velocity Brings Copy Data Management to NetBackup Environments Enterprise Strategy Group Getting to the bigger truth. SOLUTION SHOWCASE Veritas Velocity Brings Copy Data Management to NetBackup Environments Date: January 2017 Authors: Jason Buffington, Principal Analyst;

More information

Integrated IT Management Solutions. Overview

Integrated IT Management Solutions. Overview Integrated IT Management Solutions Overview freedommanage IT, The Numara FootPrints family of IT Management products and solutions streamline, automate and improve IT operations. They have been designed

More information

Global Media and Entertainment Company Uses IBM Cloud for Skytap Solutions to Deliver More Cost-Effective, Functional, and Timely Application Releases

Global Media and Entertainment Company Uses IBM Cloud for Skytap Solutions to Deliver More Cost-Effective, Functional, and Timely Application Releases IDC ExpertROI SPOTLIGHT Global Media and Entertainment Company Uses IBM Cloud for Skytap Solutions to Deliver More Cost-Effective, Functional, and Timely Application Releases Sponsored by: Skytap Inc.

More information

How do I simplify, accelerate and scale application testing in my Microsoft Azure development environments?

How do I simplify, accelerate and scale application testing in my Microsoft Azure development environments? SOLUTION BRIEF CA SERVICE VIRTUALIZATION ON DEMAND ON MICROSOFT AZURE How do I simplify, accelerate and scale application testing in my Microsoft Azure development environments? SOLUTION BRIEF CA DATABASE

More information

20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider.

20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider. 20 Signs That Your Business is Ready for Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing

More information

JANUARY 2017 $ State of DevOps

JANUARY 2017 $ State of DevOps JANUARY 2017 $1500 2017 State of DevOps Although DevOps is maturing, organizations still face barriers to adoption. But eight out of 10 are planning DevOps investments, and those diving in have realized

More information

Your Business Needs Managed Services. Find out when your business will truly benefit from a technology provider.

Your Business Needs Managed Services. Find out when your business will truly benefit from a technology provider. Your Business Needs Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing business today is tied

More information

20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider.

20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider. 20 Signs That Your Business is Ready for Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing

More information

20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider.

20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider. 20 Signs That Your Business is Ready for Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing

More information

IBM PureApplication System

IBM PureApplication System IBM PureApplication System IBM PureApplication System Application platform system with integrated expertise 2 IBM PureApplication System IT is moving to the strategic center of business The last 100 years

More information

Service management solutions White paper. Six steps toward assuring service availability and performance.

Service management solutions White paper. Six steps toward assuring service availability and performance. Service management solutions White paper Six steps toward assuring service availability and performance. March 2008 2 Contents 2 Overview 2 Challenges in assuring high service availability and performance

More information

Quantifying the Value of Nasuni Enterprise File Services

Quantifying the Value of Nasuni Enterprise File Services Enterprise Strategy Group Getting to the bigger truth. ESG Economic Value Validation Quantifying the Value of Nasuni Enterprise File Services By Aviv Kaufmann and Kerry Dolan, Senior ESG Lab Analysts January

More information

JOURNEY TO AS A SERVICE

JOURNEY TO AS A SERVICE JOURNEY TO AS A SERVICE CONTAINERIZATION JULY 2017 THE DIGITAL ERA EVOLVED IT TO BUSINESS STRATEGY Siloed, legacy, de-centralized, multi vendor setup. IT product focused. AO Operations IO Operations Wall

More information

ROI: Storage Performance Validation

ROI: Storage Performance Validation ROI: Storage Performance Validation Determining the financial benefits of deploying Load DynamiX August 2014 2014 Load DynamiX. All rights reserved. Table of Contents Introduction...3 Operations Efficiency:

More information

The CipherTrust Cloud Key Manager for Software-as-a-service

The CipherTrust Cloud Key Manager for Software-as-a-service Enterprise Strategy Group Getting to the bigger truth. Solution Showcase The CipherTrust Cloud Key Manager for Software-as-a-service Date: December 2017 Author: Doug Cahill, Senior Analyst; and Leah Matuson,

More information

Keep It Simple. White Paper

Keep It Simple. White Paper SUSE Manager Your Linux assets are a complex assortment of servers and workstations running in virtualized, remote cloud and hardware environments. How do you manage all that diversity and still keep it

More information

Evaluating Treasury Management Systems

Evaluating Treasury Management Systems Evaluating Treasury Management Systems Best practices for obtaining deeper clarity on, and confidence in, treasury software decisions. By Chad Wekelo December 28, 2017 The processes of evaluating, selecting,

More information

WMS IN THE CLOUD: ROI CONSIDERATIONS. The cloud makes advanced technology accessible and affordable for any company.

WMS IN THE CLOUD: ROI CONSIDERATIONS. The cloud makes advanced technology accessible and affordable for any company. WMS IN THE CLOUD: ROI CONSIDERATIONS The cloud makes advanced technology accessible and affordable for any company. According to Gartner s latest forecast, global spending on IaaS is expected to reach

More information

Enterprise Big Data, Business Intelligence, and Analytics Trends: Redux

Enterprise Big Data, Business Intelligence, and Analytics Trends: Redux Enterprise Strategy Group Getting to the bigger truth. Research Report Abstract Enterprise Big Data, Business Intelligence, and Analytics Trends: Redux By Nik Rouda, ESG Senior Analyst; and Bill Lundell,

More information

Customer Challenges SOLUTION BENEFITS

Customer Challenges SOLUTION BENEFITS SOLUTION BRIEF Matilda Cloud Solutions simplify migration of your applications to a public or private cloud, then monitor and control the environment for ongoing IT operations. Our solution empowers businesses

More information

Cloud Automation a beginner s guide

Cloud Automation a beginner s guide Cloud Automation a beginner s guide Digital Craftsmen Email: info@digitalcraftsmen.com Phone: 020 3745 7706 Twitter: @DCHQ 1 Table of Contents What is automation and how does it work? 3 When did a need

More information

BMC - Business Service Management Platform

BMC - Business Service Management Platform 1 Value proposition BMC - Business Service Management Platform Service Stability and Process Control Self Service. Service Desk. Problem Resolution. Asset Management. Change and Release. Identity Management.

More information

The Total Economic Impact Of The Expensify Expense Management Platform

The Total Economic Impact Of The Expensify Expense Management Platform A Forrester Total Economic Impact Study Commissioned By Expensify August 2017 The Total Economic Impact Of The Expensify Expense Management Platform Cost Savings And Business Benefits Enabled By Expensify

More information

Cisco Enterprise Agreement: Meeting the Challenges of Shifting Business Trends

Cisco Enterprise Agreement: Meeting the Challenges of Shifting Business Trends Enterprise Strategy Group Getting to the bigger truth. White Paper Cisco Enterprise Agreement: Meeting the Challenges of Shifting Business Trends How Product and Service Purchasing Must Evolve to Meet

More information

Fortune 10 Company Uses DevOps to Drive Efficiency. Transforming a Generations-old Approach with Chef Automate and Habitat

Fortune 10 Company Uses DevOps to Drive Efficiency. Transforming a Generations-old Approach with Chef Automate and Habitat Fortune 10 Company Uses DevOps to Drive Efficiency Transforming a Generations-old Approach with Chef Automate and Habitat DevOps allows you to maximize your infrastructure to innovate quickly, improve

More information

Quantifying the Value of Investments in Micro Focus Quality Center Solutions

Quantifying the Value of Investments in Micro Focus Quality Center Solutions Dynamic Value Brief Application Delivery Management Quantifying the Value of Investments in Micro Focus Quality Center Solutions Manage software testing and IT quality management with consistent processes

More information

The Total Economic Impact Of SAP BusinessObjects Analytics Key Findings

The Total Economic Impact Of SAP BusinessObjects Analytics Key Findings Forrester Total Economic Impact Study Commissioned by SAP October 2016 The Total Economic Impact Of SAP BusinessObjects Analytics Key Findings SAP BusinessObjects Analytics solutions have helped organizations

More information

Automating Your Way to Simplified Application Management

Automating Your Way to Simplified Application Management Automating Your Way to Simplified Application Management By Nick Cavalancia TABLE OF CONTENTS Taking an Automated Approach... 2 Putting it all together... 6 Maintaining applications used to be a lot easier

More information

Selling IT Automation to Your Organization

Selling IT Automation to Your Organization Selling IT Automation to Your Organization By Nick Cavalancia TABLE OF CONTENTS Introduction... 1 Making the IT Automation Pitch...2 Creating a Sense of Ownership... 7 Putting the Sold Sign on IT Automation...8

More information

How Much Will Serialization Really Cost? AN INTRODUCTION TO THE TOTAL COST OF OWNERSHIP

How Much Will Serialization Really Cost? AN INTRODUCTION TO THE TOTAL COST OF OWNERSHIP How Much Will Serialization Really Cost? AN INTRODUCTION TO THE TOTAL COST OF OWNERSHIP TABLE OF CONTENTS Introduction Breaking down the whole iceberg What is Total Cost of Ownership? Acquisition is Just

More information

DevOps for Enterprise Agility

DevOps for Enterprise Agility DevOps for Enterprise Agility Introduction It is not a secret that every enterprise today is under tremendous pressure to respond to changing business conditions more quickly than ever. The common term

More information

Pega Upstream Oil & Gas Capabilities Overview

Pega Upstream Oil & Gas Capabilities Overview Pega Upstream Oil & Gas Capabilities Overview Pegasystems, Inc APRIL, 2016 1 Overview Pega delivers a unified, strategic application development platform that empowers upstream oil & gas companies to leverage

More information

Automated Service Intelligence (ASI)

Automated Service Intelligence (ASI) Automated Service Intelligence (ASI) Enriching information for action Automated Service Intelligence (ASI) Enriching information for action The New Challenge For The Intelligent Business As the pace of

More information

GUIDEBOOK ADAPTIVE INSIGHTS

GUIDEBOOK ADAPTIVE INSIGHTS GUIDEBOOK ADAPTIVE INSIGHTS December 2013 July 2013 Document NX THE BOTTOM LINE Although corporate performance management (CPM) solutions have been in the market for some time, a new set of vendors such

More information

Today s businesses are complex organizations that must be agile across highly competitive global Agile Software Framework (DevOps):

Today s businesses are complex organizations that must be agile across highly competitive global Agile Software Framework (DevOps): NeoDevel (Web) Today s businesses are complex organizations that must be agile across highly competitive global Agile Software Framework (DevOps): Quality and reliability of a manufacturing line applied

More information

ApiOmat. Case Study. Challenge

ApiOmat. Case Study. Challenge Case Study SUSE CaaS Platform SUSE Cloud Application Platform In today s digital world, we expect to be able to do everything on our smartphones. makes it quicker and easier for enterprises to develop

More information

WMS IN THE CLOUD: ROI CONSIDERATIONS. The cloud makes advanced technology accessible and affordable for any company.

WMS IN THE CLOUD: ROI CONSIDERATIONS. The cloud makes advanced technology accessible and affordable for any company. WMS IN THE CLOUD: ROI CONSIDERATIONS The cloud makes advanced technology accessible and affordable for any company. According to Gartner s latest forecast, global spending on IaaS is expected to reach

More information

Fueled with ALM Octane

Fueled with ALM Octane White Paper Application Delivery Management Fueled with ALM Octane Introducing the Next Generation of Application Lifecycle Management Table of Contents page Fueled with ALM Octane...1 Achieving Success

More information

Orchestrated. Development Management. How to Strike the Right Balance between Speed and Control

Orchestrated. Development Management. How to Strike the Right Balance between Speed and Control Orchestrated Development Management How to Strike the Right Balance between Speed and Control Solution Brief Challenges Enterprise IT organizations are facing seismic shifts in how they can more rapidly

More information

Brochure. IT Operations Management. Enhance Data Protection with Analytics and Insights. Micro Focus Backup Navigator for Micro Focus Data Protector

Brochure. IT Operations Management. Enhance Data Protection with Analytics and Insights. Micro Focus Backup Navigator for Micro Focus Data Protector Brochure IT Operations Management Enhance Data Protection with Analytics and Insights Micro Focus Backup Navigator for Micro Focus Data Protector Brochure Enhance Data Protection with Analytics and Insights

More information

Onward and Upward. Three Ways Application Release Automation Can Give Lift to Your Continuous Delivery Journey

Onward and Upward. Three Ways Application Release Automation Can Give Lift to Your Continuous Delivery Journey Onward and Upward Three Ways Application Release Automation Can Give Lift to Your Continuous Delivery Journey 1 Deliver Software Like Your Business Depends on It Because It Does Because most companies

More information

An Executive Summary of the Cost Savings and Business Benefits Enabled By QuickBase, A Low-Code Platform for Citizen Development

An Executive Summary of the Cost Savings and Business Benefits Enabled By QuickBase, A Low-Code Platform for Citizen Development Forrester Total Economic Impact Study Commissioned by QuickBase, Inc. April 2016 An Executive Summary of the Cost Savings and Business Benefits Enabled By QuickBase, A Low-Code Platform for Citizen Development

More information

AUTOMATE YOUR ORGANIZATION

AUTOMATE YOUR ORGANIZATION AUTOMATE YOUR ORGANIZATION Build an automation foundation for digital business operations Page 1 DIGITAL BUSINESS = AUTOMATED I.T. OPERATIONS Page 2 TODAY S REALITY FOR I.T. OPERATIONS Page 3 OBSTACLES

More information

The Business Case for Unified IT: Automated IT Service and Unified Endpoint Management Solution

The Business Case for Unified IT: Automated IT Service and Unified Endpoint Management Solution The Business Case for Unified IT: Automated IT Service and Unified Endpoint Management Solution The Business Case for Unified IT: Automated IT Service and Unified Endpoint Management Solution An ROI White

More information

invest in leveraging mobility, not in managing it Solution Brief Mobility Lifecycle Management

invest in leveraging mobility, not in managing it Solution Brief Mobility Lifecycle Management MOTOROLA MOBILITY LIFECYCLE MANAGEMENT invest in leveraging mobility, not in managing it If you have any doubt about the impact of mobility on your future, consider this: In a recent Broadsoft survey of

More information

Red Hat JBoss Middleware Software and the Hidden Costs of Unsupported Software. An IDC InfoBrief, sponsored by Red Hat May 2017

Red Hat JBoss Middleware Software and the Hidden Costs of Unsupported Software. An IDC InfoBrief, sponsored by Red Hat May 2017 Red Hat JBoss Middleware Software and the Hidden Costs of Unsupported Software May 2017 Executive Summary IDC s research shows that interviewed organizations capture significant value by investing in Red

More information

Hybrid Multi-cloud Artificial Intelligence (AI): IBM Watson Studio and Watson Machine Learning

Hybrid Multi-cloud Artificial Intelligence (AI): IBM Watson Studio and Watson Machine Learning Enterprise Strategy Group Getting to the bigger truth. Technical Validation Hybrid Multi-cloud Artificial Intelligence (AI): IBM Watson Studio and Watson Machine Learning Accelerating AI and Machine Learning

More information

ROI: Storage Performance Analytics

ROI: Storage Performance Analytics ROI: Storage Performance Analytics Determining the financial benefits of deploying WorkloadWisdom WHITEPAPER Introduction WorkloadWisdom offers advanced workload modeling and storage infrastructure performance

More information

TriActive Solution Pyramid Lowering the Total Cost of Ownership

TriActive Solution Pyramid Lowering the Total Cost of Ownership White Paper Systems Management Made Simple TriActive Solution Pyramid Lowering the Total Cost of Ownership IT organizations today must not only account for operational costs but must also strive to be

More information

Puppet Enterprise. The shortest path to better software. Greg Larkin Professional Services

Puppet Enterprise. The shortest path to better software. Greg Larkin Professional Services Puppet Enterprise. Greg Larkin Professional Services greg.larkin@puppet.com Shout-outs Bill Kendrick Linux Users Group of Davis #puppetize Let s do a poll Who is new to Puppet? How many developers are

More information

Hosted UC: the Total Cost of Ownership

Hosted UC: the Total Cost of Ownership Hosted UC: the Total Cost of Ownership WITH HOSTED UC, NO TWO SYSTEMS ARE ALIKE. FEATURES CAN BE ENABLED OR DISABLED ACROSS THE ENTERPRISE OR PER USER. A STUDY FROM INFONETICS RESEARCH FOUND THAT NEARLY

More information

Quantum Artico Active Archive Appliance

Quantum Artico Active Archive Appliance Enterprise Strategy Group Getting to the bigger truth. ESG Lab Validation Quantum Artico Active Archive Appliance Simple Tiered Archive Storage for Complex Workflows By Tony Palmer, Senior ESG Lab Analyst

More information

CENTRE (Common Enterprise Resource)

CENTRE (Common Enterprise Resource) CENTRE (Common Enterprise Resource) IT Service Management Software designed for ISO 20000 ITSM ISO/IEC 20000 is the international IT Service Management (ITSM) standard that enables IT organizations (whether

More information

Secure information access is critical & more complex than ever

Secure information access is critical & more complex than ever WHITE PAPER Purpose-built Cloud Platform for Enabling Identity-centric and Internet of Things Solutions Connecting people, systems and things across the extended digital business ecosystem. Secure information

More information

HP Operations Orchestration 10.00

HP Operations Orchestration 10.00 HP Operations Orchestration 10.00 Next-generation IT Process Automation for the new style of IT Vikram Matharoo / June 6, 2013 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained

More information

Module: Building the Cloud Infrastructure

Module: Building the Cloud Infrastructure Upon completion of this module, you should be able to: Describe the cloud computing reference model Describe the deployment options and solutions for building a cloud infrastructure Describe various factors

More information

Quantifying the Value of Software Asset Management

Quantifying the Value of Software Asset Management 1 Executive Summary Over the past few decades, employees have come to rely more and more heavily on software solutions to automate and enhance a variety of core business activities from sales order entry

More information

Pivotal Ready Architecture by Dell EMC

Pivotal Ready Architecture by Dell EMC Pivotal Ready Architecture by Dell EMC The ready, reliable and resilient way to deploy Pivotal Cloud Foundry on premises Table of Contents Go cloud native to keep pace with future of enterprise IT............

More information

HOW TO SELL MANAGED CLOUD SERVICES

HOW TO SELL MANAGED CLOUD SERVICES HOW TO SELL MANAGED CLOUD SERVICES AN MSP S GUIDE TO MAKING THE MOST OF THE CLOUD OPPORTUNITY ENTER EBOOK THERE S NO DENYING IT THE CLOUD IS HERE TO STAY Introduction In a 2016 survey of 1,000 IT professionals,

More information

Dell EMC: Digital Business Success through IT Transformation

Dell EMC: Digital Business Success through IT Transformation Enterprise Strategy Group Getting to the bigger truth. White Paper Dell EMC: Digital Business Success through IT Transformation A Detailed Analysis of the Dell EMC IT Transformation By Scott Sinclair,

More information

Intelligence, Automation, and Control for Enterprise DevOps

Intelligence, Automation, and Control for Enterprise DevOps Intelligence, Automation, and Control for Enterprise DevOps The XebiaLabs DevOps Platform delivers the intelligence, automation, and control that technical and business teams need for Continuous Delivery

More information

An Oracle White Paper January Upgrade to Oracle Netra T4 Systems to Improve Service Delivery and Reduce Costs

An Oracle White Paper January Upgrade to Oracle Netra T4 Systems to Improve Service Delivery and Reduce Costs An Oracle White Paper January 2013 Upgrade to Oracle Netra T4 Systems to Improve Service Delivery and Reduce Costs Executive Summary... 2 Deploy Services Faster and More Efficiently... 3 Greater Compute

More information

SOLUTION BRIEF MAINFRAME SERVICES FROM CA TECHNOLOGIES

SOLUTION BRIEF MAINFRAME SERVICES FROM CA TECHNOLOGIES SOLUTION BRIEF MAINFRAME SERVICES FROM CA TECHNOLOGIES Can You Make Your Mainframe Platform the Strongest Player in a Team Computing Environment, Supporting Mobile, Big Data, Massive Transaction Processing

More information

Wanted: Agile Solution for Evolving Marketing Demands

Wanted: Agile Solution for Evolving Marketing Demands CA SE S TU DY Global Marketing and Branding Service Leader Deploys WSO2 ESB and WSO2 Identity Server to Integrate and Manage Authentication Across 20 Distinct Modules of its Cloud-Based Application Around

More information

Recording TCO Cook Book 7 Ways to Reduce TCO and Improve Business Operations

Recording TCO Cook Book 7 Ways to Reduce TCO and Improve Business Operations TCO Cook Book 7 Ways to Reduce TCO and Improve Business Operations Table of Contents Introduction #5 Openness #1 Simplified Architecture #6 Protection from Data Loss #2 Scale-Agility: The Ability to Easily

More information

Salesforce Lighting Drives Productivity Gains And Reduces Development And Support Costs Transition Pattern: Big Bang Deployment

Salesforce Lighting Drives Productivity Gains And Reduces Development And Support Costs Transition Pattern: Big Bang Deployment A Forrester Total Economic Impact TM Study Commissioned By Salesforce July 2018 Salesforce Lighting Drives Productivity Gains And Reduces Development And Support Costs Transition Pattern: Big Bang Deployment

More information

When It Needs to Get Done at 2 a.m., That s when you can rely on CA Workload Automation

When It Needs to Get Done at 2 a.m., That s when you can rely on CA Workload Automation When It Needs to Get Done at 2 a.m., That s when you can rely on CA Workload Automation 1 Your Workload Management Has Reached a Tipping Point YOUR ORGANIZATION HAS A SIMPLE DIRECTIVE: Provide the best

More information

Migrate with Altiris.

Migrate with Altiris. Migrate with Altiris. ARE YOU PREPARED? Migrating to a new operating system may seem like a daunting task. You want to take advantage of the improved security and reliability of Windows Vista, but how

More information

Business Case for Supporting Your Enterprise System Implementation with Infor UAP (User Adoption Platform) The UAP Learning and Performance Solution

Business Case for Supporting Your Enterprise System Implementation with Infor UAP (User Adoption Platform) The UAP Learning and Performance Solution AN ROI WHITE PAPER Business Case for Supporting Your Enterprise System Implementation with Infor UAP (User Adoption Platform) The UAP Learning and Performance Solution TABLE OF CONTENTS 3 Executive Summary

More information

Comparing TCO: LoadRunner and Neotys NeoLoad A Neotys Whitepaper

Comparing TCO: LoadRunner and Neotys NeoLoad A Neotys Whitepaper Comparing TCO: LoadRunner and Neotys NeoLoad A Neotys Whitepaper Table of Contents Introduction... 3 NeoLoad Overview... 3 How NeoLoad is Different from LoadRunner... 3 Faster Test Design... 3 Easier Script

More information

Application Migration to Cloud Best Practices Guide

Application Migration to Cloud Best Practices Guide GUIDE JULY 2016 Application Migration to Cloud Best Practices Guide A phased approach to workload portability Table of contents Application Migration to Cloud 03 Cloud alternatives Best practices for cloud

More information

9 Questions Food and Beverage Manufacturers Need to Ask About Their ERP

9 Questions Food and Beverage Manufacturers Need to Ask About Their ERP 9 Questions Food and Beverage Manufacturers Need to Ask About Their ERP At a Glance: Food and beverage manufacturers need modern ERP systems that reduce the burden on their limited IT staff. Often the

More information

EPC Perspectives: Generating New Revenue Streams From Plant Operations & Maintenance. Executive Brief

EPC Perspectives: Generating New Revenue Streams From Plant Operations & Maintenance. Executive Brief EPC Perspectives: Generating New Revenue Streams From Plant Operations & Maintenance Executive Brief State of the Market Engineering, procurement and construction (EPC) companies are looking for new revenue

More information

Service Management Automation: Solutionas-a-Service. Brochure. Professional Services

Service Management Automation: Solutionas-a-Service. Brochure. Professional Services Service Management Automation: Solutionas-a-Service Brochure Professional Services Brochure Service Management Automation: Solution-as-a-Service Executive Summary If your IT organization is like most,

More information

SpECIal EdItORIal FEatuRE, In association WItH CIO. Service-based software powers ahead

SpECIal EdItORIal FEatuRE, In association WItH CIO. Service-based software powers ahead SpECIal EdItORIal FEatuRE, In association WItH CIO SaaS adoption SPONSORED FEATURE 1 Service-based software powers ahead the trend towards SaaS in organisations of all sizes is now irreversible, a survey

More information

Project Remedies Solution Set s Ability to Transform your IT Organization. A Selection of Use Cases from Project Remedies Inc.

Project Remedies Solution Set s Ability to Transform your IT Organization. A Selection of Use Cases from Project Remedies Inc. Project Remedies Solution Set s Ability to Transform your IT Organization A Selection of Use Cases from Project Remedies Inc. August 2016 Project Remedies Solution Set s Ability to Transform an IT Organization

More information

How Re-architecting the File Storage Environment Can Help Reduce Risk and Cost, and Increase Operational Efficiency

How Re-architecting the File Storage Environment Can Help Reduce Risk and Cost, and Increase Operational Efficiency Enterprise Strategy Group Getting to the bigger truth. White Paper How Re-architecting the File Storage Environment Can Help Reduce Risk and Cost, and Increase Operational Efficiency Consolidate Data to

More information

Achieving Instant ROI for Network and Application Management

Achieving Instant ROI for Network and Application Management EXTRAHOP WHITE PAPER Achieving Instant ROI for Network and Application Management Abstract There are numerous benefits from deploying a next-generation Application Delivery Assurance solution. This white

More information

Five-Star End-User Experiences Require Unified Digital Experience Management

Five-Star End-User Experiences Require Unified Digital Experience Management White Paper Five-Star End-User Experiences Require Unified Digital Experience Management Why traditional network and application performance management needs to evolve to support today s digital enterprise.

More information

IBM Service Management Buyer s guide: purchasing criteria. Choose a service management solution that integrates business and IT innovation.

IBM Service Management Buyer s guide: purchasing criteria. Choose a service management solution that integrates business and IT innovation. IBM Service Management Buyer s guide: purchasing criteria Choose a service management solution that integrates business and IT innovation. Close the integration gap between business and IT innovation According

More information

On-premise or Cloud: Which is Right for Your Business

On-premise or Cloud: Which is Right for Your Business On-premise or Cloud: Which is Right for Your Business 1 TABLE OF CONTENTS Buzzword or Relevant IT Strategy?...3 Visualizing What You Can t See...4 On-premise vs. Cloud: Evaluating the Pros and Cons...5

More information

TOP 10 REASONS TO MOVE YOUR CONTACT CENTER TO

TOP 10 REASONS TO MOVE YOUR CONTACT CENTER TO TOP 10 REASONS TO MOVE YOUR CONTACT CENTER TO About NICE For more than 30 years, NICE has been helping organizations of all sizes deliver a better customer experience by using our market leading solutions

More information

You can plan and execute tests across multiple concurrent projects and people by sharing and scheduling software/hardware resources.

You can plan and execute tests across multiple concurrent projects and people by sharing and scheduling software/hardware resources. Data Sheet Application Development, Test & Delivery Performance Center Micro Focus Performance Center software is an enterprise-class performance engineering software, designed to facilitate standardization,

More information

Nimble Storage InfoSight for VMs, a step forward in infrastructure analytics

Nimble Storage InfoSight for VMs, a step forward in infrastructure analytics Nimble Storage InfoSight for VMs, a step forward in infrastructure analytics Prepared for: Nimble Storage April 2015 TABLE OF CONTENTS TABLE OF CONTENTS 1 EXECUTIVE SUMMARY 2 BUSINESS NEEDS PROACTIVE IT

More information

Critical Application And Business KPIs For Successful Cloud Migration. An IDC White Paper, Sponsored by AppDynamics

Critical Application And Business KPIs For Successful Cloud Migration. An IDC White Paper, Sponsored by AppDynamics Critical Application And Business KPIs For Successful Cloud Migration An IDC White Paper, Sponsored by AppDynamics Authors: Mary Johnston Turner, Tim Grieser August 2017 Sponsored by: AppDynamics Authors:

More information

Making the Business Case for Unified Communications & IP Telephony

Making the Business Case for Unified Communications & IP Telephony Making the Business Case for Unified Communications & IP Telephony Robin Gareiss Executive Vice President & Sr. Founding Partner Nemertes Research Introductions: About Nemertes Analyze & quantify the business

More information

Global Headquarters: 5 Speen Street Framingham, MA USA P F

Global Headquarters: 5 Speen Street Framingham, MA USA P F WHITE PAPER Dell Client Migration and Deployment Services Sponsored by: Dell Matt Healey October 2009 Katie Broderick IDC OPINION Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200

More information