IBM BPM on zenterprise

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1 IBM BPM on zenterprise The world has turned Andreas Gröschl, Mainframe Architect

2 The Modern Enterprise is a Network of Complex Interactions Powered by Mainframe Assets 70% of corporate data 75% of the business logic that corporations run on today 30 billion transactions/day valued at over $1 trillion/week 213 million messages per day on z/os in the banking industry alone $5 trillion of core System z applications with estimated replacement costs of $20 trillion IBM Corporation

3 IBM Business Process Management The Value of Business Process Management on System z Leverage Mission-critical applications & processes Modernize Streamlining business applications for efficiency Improved IT/LOB alignment, collaboration, governance and lifecycle management Co-location Extending business applications for new opportunities Seamless deployment across distributed and zenterprise platforms Cost/ performance advantage Leveraging investment in System z and zenterprise Process, rule & event assets sharing and reuse Performance, robustness, & scalability Business agility Unify 2010 IBM Corporation

4 But Why Business Processes on System z? The market is clearly telling us that accelerating process improvement and efficiency is crucial Agile businesses have 45% higher ROI and 10% faster revenue growth1 System z is an integration platform, with system level awareness across the software stack enabling you to work smarter The combination of BPM and System z leverages the best of both worlds for a robust BPM solution Information Week: September IBM Corporation 4 1

5 IBM Business Process Management Business Chaos Begs for Process Improvement Finance and Ops 1 Risk Management Teams Executive Management 6 3 Customer Service Account Administration 2 Informal Tasks and Communication (ex Paper or ) 2. 2 Inefficient Working Environment Spans Systems 3. 3 Inconsistent Prioritization and Decision Making 4. 4 Incomplete or Inaccurate Data Flow Between Systems 5. 5 Lack of Control Over System and Business Events (Exceptions) 6 6. Poor Visibility Into Process Performance 5 Billing 4 Customer Problems: ERP CRM Imaging Cannot Grow Efficiently. Poor Customer Satisfaction. Limited Visibility 2010 IBM Corporation

6 IBM Business Process Management IBM BPM Brings Order to the Chaos! Finance and Ops Risk Management Teams Account Administration Customer Service Executive Management 1. 1 Automate workflow & decision making 2. 2 Reduce errors and improve consistency 3. 3 Standardize resolution across geographies 4. 4 Leverage existing systems and data 5. 5 Monitor for business events and initiate actions 6 6. Real-time visibility and process control DECISIONS PROCESS Customer Benefits: Billing. Huge Reduction in Manual Work, Errors. Faster, More Consistent Issue Resolution. Easier to Manage the Business ERP CRM 6 Imaging 2010 IBM Corporation

7 Business Process Management in 2011: Where Are We? LOB and IT efforts are separate How can we expand the scope of projects? How can LOB and IT collaborate more easily? Improvements come one project at a time Lacking leverage between projects How can we maximize reuse? Rapid change is difficult to manage How can we govern changes? 7 How can we scale up from a project to a program? Process Optimization is difficult How can we get better visibility?

8 To meet these challenges companies must extract maximum business value from existing assets Web Services Business Process Management Rules Enterprise Service Bus Events

9 Enable agile processes for change By leveraging Business Process Management for System z Client Pains: Inflexible systems inhibit responsiveness Difficult to use existing business logic for new services Siloed resources prevent sharing Lack of integration Real Results: zenterprise allows multi-tier application integration Automatically prioritizes and routes work Monitors for critical business events and initiates actions Unmatched scalability and 85%-100% utilization Citi turned to IBM to implement a new IT solution to automate and integrate data-driven processes

10 IBM Business Process Management Key Elements of IBM s Vision for BPM 1 Dramatically improve operations $2.2M in savings to date; 120% ROI in 1 year 2 Give direct control of processes to line of business Achieves speed to market gains of over 50% 3 Enable repeatable success for clients 22 agencies have critical departmental business apps & share citizen information 4 Increase customers ability to change and innovate Added $870K in revenues annually by automating its billing processes. 5 Improve organizational decision making Business Rules helped reduced the risk assessment and rate changes 95% from 5 months to 1 week IBM Corporation

11 IBM Business Process Management IBM Offers a Comprehensive Portfolio of BPM Capabilities Supporting the spectrum of client needs Portfolio Entry Points Process discovery and compliance Process automation and integration Business monitoring Information Rules Collaboration Decision management Modeling Advanced case management Optimization Automation Events Content Monitoring Analytics Portfolio Capabilities IBM Corporation

12 12 IBM Business Process Management Guiding Principles for IBM BPM Product Offering Evolution Works Together Tight integration across core technologies Interoperability with complementary technologies Works the Same Common look and feel Enables easy skills transfer Safe Secure and reliable infrastructure Easily scalable 2010 IBM Corporation

13 Modernize and Extend Your IBM zenterprise Business Processes IBM Business Process Manager V7.5 for z/os Choose one or more of the run-times.. Process Center can handle all of them at once. Unified BPM platform combines the simplicity of Lombardi Edition experience and the power & scalability of WebSphere Process Server all integrated in a zenterprise environment. Process Center Advanced (Choose one: Windows, AIX, Linux, Linux for z) Leverages co-location wit IBM System z programs for superior performance, scalability, and access to data Windows High volume process automation with greater availability and qualities of service AIX Linux Linux for z Process Server Advanced zos Process Server Adv for z/os IBM BUSINESS PROCESS MANAGER V7.5 for z/os IBM Business Process Manager V7.5 for z/os highlights Built-in SOA components for extensive enterprise-wide service integration and orchestration Full compatibility with the latest version of IBM WebSphere Process Server for z/os Flexible deployment of process applications originally created with IBM WebSphere Lombardi Edition for Linux on System z or other platforms In-process rules authoring based-on WebSphere ILOG JRules technology Streamlined installation and configuration of BPM within IBM WebSphere Application Server on z/os BPM for System z Marketing Plan IBM Confidential

14 IBM BPM Shared Model Architecture Process Developers Business Modelers Service & Integration Development Process & Rule Modeling Shared Process Model Managers / Analysts Business Monitoring & Optimization Users the picture IS the process Task Portal & Forms Single shared process model assets are always in synch Single integrated platform everything you need in one offering Lower technical effort less development time, cost, risk 14

15 Leverage mission-critical applications and processes Process integrity delivers reliability, consistency, scalability, and predictability Enables consistent transaction processing in an SOA environment Link, extend, and improve process flow through existing COBOL applications Tight integration with CICS, IMS, SAP leveraging z/os resource recovery services and two-phase commit for transaction coordination on z/os IBM Corporation

16 Leverage co-location on z/os of processes that frequently interact with CICS, IMS, or DB2 BPM enables automated and efficient process implementations Long-running processes with DB2 z/os Straight-thru (integration-centric) processes with CICS, IMS, DB2 Web-based interface for business users IBM Corporation

17 Adapt dynamically to change across processes and business rules Robust support for process owners to easily manage task assignments Respond to changing business needs with greater flexibility Skip steps within a process instance Dynamically assign roles based on runtime context Support for ad-hoc human collaboration based on personnel assignments Jump forward and backwards within a process instance IBM Corporation

18 Unify through powerfully simple process improvement and seamless deployment across platforms Empowers business users to take back their business by providing federated visibility across all process participants Unified BPM platform designed to enable business-led change Process Center and asset repository provides maximum collaboration and governance required to scale up your BPM program IBM Corporation

19 IBM Corporation

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