EXTENDING YOUR SERVICE LANDSCAPE TO API

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1 EXTENDING YOUR SERVICE LANDSCAPE TO API Manoj Santhakumar Connected Enterprise Services (CES), BAS Kiran Kumar N S Open Source CoE, BAS

2 Table of Contents Abstract Introduction: Customer Dilemma for API Adoption API Adoption Approach Factors Differentiating API Usage from Service Usage Making it API First 06 Step 1: Define Business Use Cases 07 Step 2: Define APIs 08 Step 3: Define Design Patterns for API Implementation, 08 Conclusion 09 About the Authors

3 Abstract With the advent of digital revolution, organizations face an urge to be socially connected with the external world and share their organizational information strategically to maintain a competitive edge. This has resulted in tremendous change in the integration landscape, increasing the need for extended enterprises by means of Mobile, Internet of Things (IoT), Cloud applications and Internet-scale messaging capabilities. Accessing and sharing Application Programming Interfaces (APIs) has become a default mechanism for interacting with extended and connected enterprises. Since most of the organizations have an existing integration platform, many organizations are now looking for an approach for extending their enterprises to the external world. This paper looks at some of the key aspects that organizations need to consider while moving from existing services to an API-enabled organization. Introduction: Customer Dilemma for API Adoption The integration landscape has evolved over the past decade in phases; from data integration via point-to-point interfaces to Service Oriented Architecture (SOA), promoting shared services. And now, to an API and microservices architecture, promoting more flexibility, agility and scalability. Considering the fact that most organizations have attempted SOA in some form or the other, it is inevitable that API and SOA will have to co-exist in the near future. Many organizations are going through an extension from a SOA implementation to an API implementation and IT stakeholders are looking for a more systematic approach for this transition. Some of the key questions posed by SOA-enabled customers are: We already have an existing SOA landscape. How can we enable APIs? What are the key considerations Do s and Don ts? Should we use the services as-is or develop new APIs? What are the considerations for enabling APIs over the existing integration landscape? What are some of the key design patterns and usage scenarios observed across the industry? 03

4 API Adoption Approach Most organizations that have an SOA landscape also have services defined to support different business scenarios. The natural tendency seen during API adoption is to expose existing services (typically SOAP-based) as REST-based APIs. The availability of ready-made policies However, the objective of API enablement is not a basic protocol change. SOA, in many cases, promotes an inside-out perspective wherein the existing data/system of records are abstracted and exposed as services (see Figure 1). like SOAP and REST makes it more enticing for this direct transition. APIs are prominently driven by the outside-in perspective, wherein the consumers (customers, mobiles, other devices, etc.) drive the API need. It provides an opportunity to take a fresh look at the enterprise from a top-down perspective. Channels Mobile App Portal IVR Other Outside In - What data is needed? Light Weight Routing Traffic Control Protocol Mediation Security Analytics Monetization API Gateway API API API Inside Out - What data can be exposed? Validation Enrichment Transformation Routing Orchestration Services Services Services Services Backend Application Layer Application Application Application Figure 1: API and Service Interactions View 04

5 Factors Differentiating API Usage from Service Usage Need for lighter interfaces: With mobile adoption and device-based computing, it becomes important for APIs to promote lightweight granular interfaces, which may not be a direct, one-to-one mapping of the existing SOA services. Usage control: As APIs are exposed to external user communities in many scenarios, there is a need for better protection of the systems by means of message throttling (a control measure to prevent message outburst from outside), which is not critical in case of services as it is mostly accessed by internal systems. Increased security: As APIs are exposed to external consumers, there is a requirement to support alternate security models and additional security measures like OAuth (Open Standard for Authentication). Faster turnaround time: Faster and flexible changes are one of the requirements and, hence, APIs are expected to provide lightweight lifecycle managements. Enabling business view: As business functions are exposed to the outside world, API management platforms are expected to provide insights into what are the usage patterns and trends, from which geography we see the most API traffic, what type of users are accessing the APIs, etc. This is done by means of analytics capabilities. So, how do we go about extending the existing services to APIs? What aspects need to be taken into account for this extension? Making it API First The recommended solution should ideally follow an API First approach to define the business-driven APIs and utilize the relevant SOA services for target execution or information retrieval from backend systems. The proposed approach includes (see Figure 2): Business Usecases API Definition Design Patterns Identify Business Usecases Identify the APIs for supporting the business usecases Define APIs Identify the services to be used Define SOA to API design patterns Apply design patterns for implementations Figure 2: Approach for API Adoption 05

6 Step 1: Define Business Use Cases The first step in the journey is to identify the business use cases that you want to enable via APIs. In many instances, this may involve looking at your current business with a fresh perspective. Following are some of the different categories for APIs: Category Description Basic Information This involves exposing viewable information to the external world to support external applications like comparison portals. Examples: Banks exposing types of deposit, FD rates Retail companies exposing store locations Manufacturing companies exposing product information Customer-specific Information This involves providing customer-specific information like account balances, order details, contract details, etc. Transactions This involves posting information and interacting with the backend systems. For example, updating address, making payment, etc. Internal System to System Though the current trend is to use APIs for external consumers, they can also be used for internal interactions. For example,a portal interacting with an e-commerce platform, an e-commerce platform interacting with the warehouse management systems, etc. All this can be enabled via APIs and managed by API management tools. Collaboration Platforms With the increasing need of integrating with social media and collaboration platforms, there is a need for subscribing to social media feeds. For example, to identify customer context and understand their buying behavior and posting data back such as offers and other information. Device Feeds With the increasing adoption of Internet of Things (IoT), there will be a large volume of data that will be captured by smart devices. Enterprise systems will need to expose standardized APIs to receive the post from these devices. 06

7 Step 2: Define APIs Once the business use cases are identified, the next step is to define APIs to support these use cases. What are some of the main considerations for defining APIs? Considerations Description Visibility Define whether the APIs should be: Public Open to all, normally related to basic information Protected Open to partners and customers with access Private Normally internal to the enterprise Access Privileges What kind of access privileges are required: Create/Retrieve/Update/Delete? Information What information needs to be exposed? The information fetched from target service before sending to consumers Format What format is ideal for exchanging data JSON, XML, etc.? Security Model What security models need to be used for interactions? Throttling What kind of throttling and traffic controls need to be applied for controlling the messages? Target Service(s) What target services need to be utilized for enabling the APIs? Should it only be a proxy? Do we need a façade? Data Caching Do we need caching for better performance? Metering What factors need to be monitored for metering? Design Multiple facets of design, including naming standards, resource orientation, collections, etc. 07

8 Step 3: Define Design Patterns for API Implementation Once the business use case is identified and APIs have been defined, the next step would be to implement the APIs. This is where the API to service interaction will be needed and it is where design patterns and What are some of the main design scenarios that need to be considered while adopting APIs over the existing service landscape and what are the recommended implementation guidelines for these??design guidelines are needed. Mediation/Transformation There will be many scenarios where mediation/transformation will be needed due to difference in payload, difference in formats/protocols (SOAP to REST, etc.) or data volume differences. Security» SOA security uses methods like Web Services Security (WSS), Secure Sockets Layer (SSL), user ID/password, etc. However, API involves new security models like OAuth. What will be the considerations to determine which model should be used for extending services to APIs?» The API model promotes external authorizations via third-party partners or cloud-based identity providers, while current services are based on internal identity provider systems. How do we synchronize and manage integration between these dual providers? Governance Service landscape uses Service Registry for managing services while API management tools provide internal API governance capabilities. How do we handle the SOA and API management in a seamless manner? How do we manage APIs and Service versioning? Does it need to be compliant and in sync with each other? A well-defined API program should address each of these scenarios before embarking on API enablement of an organization for optimum results. Conclusion With the increasing adoption of APIs and the growing criticality of APIs as a means of gaining competitive advantage, several organizations are enabling and supporting its adoption. Considering the existence of service landscape for many of these organizations, it is inevitable that there will be a comparison between services and APIs. Realizing the differences in purpose and objective of services and APIs, and clarity of each interaction scenario, will help in leveraging the relevant usage of services. It will also help extend the existing landscape effectively for more streamlined API adoption. 08

9 About the Authors Manoj Santhakumar Manoj has over 14 years of experience in end-to-end implementations in integration space, covering areas like Consulting, Architecture, Program Strategy and Solution Delivery for Payments, Banking, Insurance and Telecom. He has been instrumental in setting up Integration Competency Centers and enabling BPM and SOA transformations in multiple client engagements. Manoj is currently working as Senior Consultant under Connected Enterprise Services (CES) Practice of BAS. He can be reached at Kiran Kumar N S Kiran, with over 16 years of IT experience, is currently working as a Senior Architect with BAS open source COE. His experience includes design and development of web applications, integration and security gateway, capacity planning and deployment architecture for Banking, Insurance, Education, Media, Manufacturing, Energy and Utility domains. He consults clients in the US, the UK and the APAC. He can be reached at kiran.kumar12@wipro.com. About Wipro Ltd. Wipro Ltd. (NYSE:WIT) is a leading Information Technology, Consulting and Business Process Services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology" helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner's approach to delivering innovation, and an organization-wide commitment to sustainability, Wipro has a workforce of over 150,000, serving clients in 175+ cities across 6 continents. For more information, please visit 09

10 DO BUSINESS BETTER CONSULTING SYSTEM INTEGRATION BUSINESS PROCESS SERVICES WIPRO LIMITED, DODDAKANNELLI, SARJAPUR ROAD, BANGALORE , INDIA. TEL : +91 (80) , FAX : +91 (80) , info@wipro.com North America Canada Brazil Mexico Argentina United Kingdom Germany France Switzerland Nordic Region Poland Austria Benelux Portugal Romania Africa Middle East India China Japan Philippines Singapore Malaysia South Korea Australia New Zealand WIPRO LTD 2015 No part of this booklet may be reproduced in any form by any electronic or mechanical means (including photocopying, recording and printing) without permission in writing from the publisher, except for reading and browsing via the world wide web. Users are not permitted to mount this booklet on any network server. IND/BRD/JUL 2015 SEP 2016

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