How to Choose an RFID Solution Provider
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1 How to Choose an RFID Solution Provider FOUR EASY STEPS TO GET STARTED 1
2 Table of Contents Introduction Step 1: Define Your Need Step 2: Review Case Studies and Solution Briefs Step 3: Define Your Team Step 4: Consult with a RAIN RFID Platform Provider 2
3 Introduction Choosing the right RAIN RFID solution provider to help solve your business needs may seem daunting, and no doubt many questions will arise throughout the vetting process. Questions like how do I integrate a solution into my current infrastructure, do I need custom software, and where can I find a solution provider that understands both RAIN RFID and my specific business or industry? By carefully evaluating your project needs, choosing the best hardware for your application and partnering with the right solution provider, a full deployment can be easily accomplished. This e-book outlines four steps businesses should take when choosing a RAIN RFID solution provider. 3
4 Step 1 Define Your Need 4
5 WHAT DO YOU NEED? Clearly defining and documenting your business needs, both short- and long-term, before choosing a solution provider ensures that the solution will actually solve your needs. As part of this discovery process, identify your business problems and the types of data you need to collect and who needs access to that data. Will the data be consumed only by your facility or will other locations or supply chain partners need access to the data? Will you use the data to only update your inventory system or will the merchandising team also use the data to guide product decisions? DO YOUR RESEARCH Once you ve identified your business problems and the types of data you need to collect, you can begin researching products and solutions for your deployment. For businesses in industries with broad application needs (from inventory management to customer experience) like retail and healthcare, it s important to develop your solution based on a RAIN RFID platform a set of hardware and software products that support multiple hardware configurations, data collection options and solutions, as well as flexibility and scalability as additional application development occurs. 5 STEP 1
6 For example, retailers looking to increase their inventory accuracy may initially integrate an inventory intelligence solution, but could have long-term needs that require extending capabilities to other applications like interactive customer experiences or loss prevention systems. Similarly, a hospital could initially choose a solution built on a RAIN RFID platform to decrease costs by enabling inventory tracking, but could leverage that infrastructure in the future to enable staff locationing and improve patient queuing and flow throughout the facility. LOOK INTO THE FUTURE When choosing a scalable solution, it s important to note that the data collected in one application may be used in another future application, further cementing the need to develop all applications on a compatible product platform. Once business needs have been clearly defined, obtain buy-in at the executive level on the project scope to efficiently move forward. 6 STEP 1
7 Step 2 Review Case Studies and Solution Briefs 7
8 REAL-LIFE DEPLOYMENTS With business needs clearly defined, begin reviewing case studies and solution briefs to identify the types of solutions deployed in your industry. Case studies and solution briefs also give insight into the benefits of choosing a RAIN RFID platform, which can help strengthen a deployment business case. Reviewing these documents will also help narrow down what kind of solution should be deployed, and help you to understand the types of hardware and software that will be needed in both current and future integrations. FIND CASE STUDIES A simple Google search is a great way to start. There are online publications like RFID Journal and RFID 24-7 that provide countless articles on solution providers and customer success stories. Many RAIN RFID platform providers, like Impinj, also have resource centers filled with case studies and solution briefs that highlight solution providers. Industry analysts like ChainLink and IDTechEx are another great source of information, and can provide insight into market and implementation strategy. 8 STEP 2
9 Step 3 Define Your Team 9
10 FILL THE GAP By assessing the skillset of your team, you can begin to identify what gaps will need to be filled, either by a solution provider or outside help like a consultant. ASK QUESTIONS Start by asking yourself the following questions: Will I need help with installation and service? Do I need a proof of concept installation to prove the solution, or am I ready to move to a pilot or full deployment? Do I want software in a box, on-going software support, or custom development work? Would hiring a consultant help identify further needs? Consultants offer a variety of services including needs analysis, ROI calculations, site surveys, proof of concept and pilot designs, and more. 10 STEP 3
11 BUILD YOUR TEAM Your team should consist of people that provide the skills of program managers, business analysts, IT specialists and software developers. The skills on your team will help dictate the solution provider you choose. For example, if your team has strong software skills, you might hire a solution provider with strong RF engineering skills to evaluate tag suppliers and install RAIN readers. But if you need software integration support, you may choose to hire a provider that can integrate RAIN platform middleware with existing backend systems, as well as identify the proper RF components. 11 STEP 3
12 Step 4 Consult with a RAIN Platform Provider 12
13 A PLATFORM FOR ALL SOLUTIONS By choosing to develop your solution on a RAIN RFID platform, rather than a piecemeal set of products, you can deploy a solution, at once or over time, consisting of multiple applications built on one infrastructure. For example, in retail you may start with an application providing improved inventory accuracy, then add a loss prevention application later using the same RAIN RFID data. And, as your solution needs evolve and deployment requirements change, a platform allows the flexibility to change solution providers. Besides compatibility, scalability and flexibility, using a platform also allows for data sharing across applications and throughout an organization. A RAIN RFID platform allows all applications in a solution to feed data from all read points into a backend system. With shared data, the types of applications you can build and processes you can improve are endless. 13 STEP 4
14 Impinj is the leading provider of RAIN RFID technology, and offers the only integrated set of hardware, software and application interfaces. This platform delivers superior performance, platform interoperability, and the best reliability and data integrity across every element. Impinj has a strong partner network of solution providers both system integrators and independent software vendors - that have been vetted as RAIN RFID technology and industry experts. Ready to find the solution provider that s right for you? Our team of experts can help. REQUEST AN APPLICATION CONSULTATION 14 STEP 4
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