The Powerful Specialist Training Management System

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1 Powered by The Powerful Specialist Training Management System

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3 Specialist360 For powerful specialist training management Specialist360 is an integrated training management system for all aspects of specialist medical training functions. It brings your training and learning management and CRM systems together to create a collaborative environment for Providers, Educators, Supervisors and Registrars. Specifically developed for the Australasian market, Specialist360 helps training organisations meet key operational and compliance regulations. Each Training Provider has its own web portal, which Practice Administrators, Educators, Supervisors and Registrars link to via their own self-service access point. This provides live access to all the training information they need, such as portfolios, feedback, workshops and claims. Automated and integrated systems reduce your administrative overheads, while the Business Analytics and dynamic dashboard capability delivers you valuable real-time operational and performance insights into registrar learning and training progress. And with its intuitive and easy-to-use web interface, Specialist360 lets your users access information from any device. Specialist360 is equipped with ready to implement features and modules to support your business. From internal back office functions such as programmes, enrolment, placement, invoicing and claims, through to event, workshop and enquiry management, Specialist360 provides a single hub across all your business information. Online forms and automated workflow digitise your data, reducing your reliance on fallible paper and manual processes. Specialist360 is configurable, quick to deploy and offers a full suite of modules to enhance the way you deliver training. Further extending its value and productivity, Specialist360 integrates easily with productivity tools you are already familiar with including Microsoft Office and SharePoint. 03

4 Why Specialist360? Specialist360 is more than just a conventional training and learning management system. Its unique architecture reflects the full training lifecycle of your specialist trainees. Specialist360: Provides your users with self-service web portals Features Business Intelligence tools and dashboards Integrates easily with your other solutions Is fully configurable to allow you to add new programmes Specialist360 features: TRAINING AND LEARNING CUSTOMER RELATIONSHIP Training for registrars and continued professional development for qualified specialists Multiple programme support with flexibility to add other programs Enrolments and Placements Curricula with Units and Activities Portfolios and Progress Tracking Integration with RIDE CRM and Contact Management Expressions of Interest Case Management Microsoft Office and Outlook Integration Marketing Resource Management Real-time Dashboards Event and Workshop; scheduling; attendance and-session management, calendar, resources Invoicing (RCTI) and Claims / Subsidies Integration Feedback and Domains Placement Matching Feedback Management Integration with RIDE / Department of Health Registrars Supervisors SELF SERVICE WEB PORTALS Practice Managers PRACTICE/TRAINERS Medical Educators Configurable to cater for other roles Unlimited Trainer Types Accreditation Management Professional Development 04

5 Specialist360 Training Management System APPLICATIONS & ENROLMENTS PROGRAM AND PATHWAY PROGRESS SERVICE CURRICULUM ALUMNI COMPLIANCE REPORTING FINANCE & INVOICING CRM COMMUNICATIONS ANALYTICS INTEGRATION, WORKFLOW & NOTIFICATIONS Automation HR/Payroll Workflow Notification Learning Management System Integration Finance 05

6 Specialist360. Going the full cycle APPLICATIONS AND ENROLMENTS SERVICE Monitor and analyse progress through the application and enrolment process. View and report on applications at every enrolment stage, recognise prior learning, and manage overseas trained practitioners. Adapt training places to ongoing demand with integrated capacity and placement matching. Manage multiple academic, learning and enrolment services such as exam resits, recognition of prior qualifications and assessment extensions within the service management capability. Enable your administrative and academic staff to increase first contact resolution and improve consistency of service with an integrated knowledge base. PROGRAM AND PATHWAY CURRICULUM Manage the entire training lifecycle from basic training through to advanced training resulting in final qualification and fellowship. Empower administrative staff to configure and change programmes to allow for new qualifications and pathways towards qualifications. Automate reporting to government and stakeholders through the robust underlying framework. Create multiple curricula across all the programmes offered by your training organisations with flexible curriculum management. Design programmes with confidence - mixing training, professional development, workshops and training events. PROGRESS Track trainees progress automatically, and in real-time. Monitor assessments and pre-requisites, and view achievements in at-a-glance graphical formats. Enable and configure automated notifications of progress milestones to enhance the trainee experience and proactively manage any inactivity. ALUMNI Foster ongoing engagement with qualified specialists. Stay top-of-mind when the time comes to enhance skills or add new qualifications. Use powerful engagement tools to stay in touch and reach out to former trainees, and build and nurture your referral networks. Utilise the Business Intelligence tools to analyse trends by programme, qualification, pathway, specialty, region, gender and other demographic and academic dimensions. 06

7 Specialist360. Supporting the enterprise COMMUNICATIONS COMPLIANCE REPORTING Ensure all stakeholders are kept up to date with the latest information. Utilise in-built tools to generate targeted communications based on key milestones during enrolment, training and fellowship. Log communications from multiple channels against contacts to give your training organisations a full view of both the trainee, and all the information they receive during their training. Meet compliance obligations through integration and comprehensive reporting. Out-of-the-box integration with the Department of Health RIDE system makes it easy for training organisations to meet their reporting obligations for funded placements. Ongoing consultation with compliance stakeholders ensures that reporting is accurate and current. FINANCE & INVOICING Configure invoicing and subsidy rules against your various programmes with financial and subsidy management. End-to-end recipient created tax invoices (RCTI) generation and management comes as standard. Configurable workflow allows training organisations to better support providers and placements. Automatically calculate fees and generate appropriate invoices. Enable seamless management of the end-to-end financial lifecycle of each trainee. No need for complex reconciliations as ecommerce and finance management systems are integrated. CRM Store trainee, stakeholder, academic and interaction (CRM) information in a single integrated solution. Provide Engagement and Development teams, Faculties and Educators with the ability to leverage a single repository of information to gain a greater understanding of trainee activities. Use tried-and-tested CRM principals to provide in-depth contact and company relationship management, enable stakeholder management and deliver an engaging trainee experience. ANALYTICS Gain valuable insights from activity deep within the trainee lifecycle. Increase your organisational success by taking action at exactly the right time. Use real-time dashboards to slice and dice information on the fly through using the system s inbuilt Business Intelligence tools. INTEGRATION, WORKFLOW AND NOTIFICATIONS Bridge the gap between data, insights and action with Specialist360 s Integration and Event Framework. Create a smarter trainee, organisation and staff experience by using the workflow capability to connect applications, data, notifications and events. Monitor activities across all business systems in real-time, so you always respond appropriately. TECHNOLOGY Built on a strong enterprise technology platform that protects your investment. It provides the flexibility to deploy Specialist360 in-house, or as a hosted or SaaS solution. The full enterprise 3 tier architecture allows your in-house IT team to tap into a powerful application framework to manage and integrate your key business systems. 07

8 Fusion5 A well-qualified partner We are committed to developing business solutions to address the challenges faced by training organisations in this rapidly evolving digital era. By working closely with major higher education and training organisations over the last 15 years, we ve designed award-winning and innovative solutions to effectively engage, recruit and manage trainees and practitioners through their study lifecycle, and beyond. From mobile applications, trainee portals, Trainee Management, CRM, HR and Payroll, Enterprise Service Management to system integrations, our solutions add value while reducing administrative overhead. We help you keep pace with organisational and technological transformation, improve processes, and increase trainee loyalty. Find out how we can help you: Comply with national standards and regulations Deliver a great trainee experience through multiple engagement options Provide trainees, partners, and faculty alike with self-service portals Run a highly efficient and supportive call centre Provide full trainee management, from enrolment to alumni Streamline the online enrolment and accommodation process Improve IT process control and compliance Today our services are utilised by over 700 customers and our success is recognised by our key partners including Oracle, Microsoft, Aptean, NetSuite and HEAT Software. We have close to 300 people in nine cities across Australia and New Zealand. Australia New Zealand Ben.Stewart@Fusion5.com.au Fusion5 Industry Solutions Specialist360