New Age IT Operating Model Creating harmony between the old and the new
|
|
- Curtis Owens
- 6 years ago
- Views:
Transcription
1 New Age IT Operating Model Creating harmony between the old and the new
2 When we shop online, our order triggers a series of cascading events. It has an effect on both internal and external systems. We start with the order itself and then move to inventory management, which is then followed by sourcing, production, billing and partner systems for delivery - while not excluding CRM via web and mobile channels. The IT supply-chain to support this task is complex, especially today, when cloud services are available on nearly all devices. A number of on premise and cloud-based services are employed on platforms such as Microsoft Azure, Amazon Web Services, Box, SAP, Salesforce, etc. Such systems interact with internal System of Record applications which ensure our orders are fulfilled timely and accurately. The first set of systems, constantly under pressure to respond to unpredictable growth, is agile, market-focused and innovative in outlook. The second set of internal systems (e.g. ERP, MES, CRM, HRM) that cloud-based platforms interact with is comprised of more traditional technologies that enterprises have steadily invested in over the years - focusing on stability, efficiency and predictability. We have found ourselves at a crossroad of sorts, which demands that both systems work together, collaboratively and effectively. It is understood and accepted that this is no easy task - though it is one that IT must address in a timely manner to effectively support their business. In other words, a new Operating Model is needed for IT in the New Age. The new model should be designed to adapt to an unpredictable future, while continuing to support enterprise with traditional services. We have found ourselves at a crossroad of sorts, which demands that both systems work together, collaboratively and effectively 1
3 The New Model: Bringing it all together For most IT organizations, there is pressure to manage IT as a business and not as a cost center. This has a ripple effect across multiple dimensions in an enterprise - extending from technology, processes and services to people and governance. As aggregators of services, the new operating model should touch every part of the enterprise, changing the very definition of a stakeholder. A careful enterprise-wide evaluation of needs, expectations and risks across stakeholders is critical to the adoption of a new operating model. The evaluation will help focus on the building blocks -- such as the need for dynamic sourcing of infrastructure, the IT market place, market demands, operating models, the demands of innovation, fulfilment fabric, a holistic view of the IT landscape, single bill for IT and governance that regulates infrastructure acquisition (See Figure 1: Building Blocks of a New & Effective Operating Model) -- that go into the creation of the new operating model. IT Supply Chain IT Market Place Market Place Operations Innovation Fulfilment Fabric Single Pane of Glass View One-Bill of IT Governance Renewed IT-Business Alignment IT Transparency Chargeback Agility, Responsiveness Cost Saving, Business Outcomes Figure 1: Building Blocks of a New & Effective Operating Model 2
4 Why is a New IT Operating Model Urgently Required? Consumerization of IT growth Regulations Hybrid environments have become a pervasive reality in enterprises. Apps are affordable, easily available and can be found on almost all modern devices. The relationship between IT providers and their buyers has changed. Traditional IT value chains - acquisition, implementation/set up, integration, licensing, refresh and support - are becoming less commonplace. Today, IT is morphing itself from a functional service to a counsel/advisory service. Revenues are up, product options are increasing, product life cycles are shrinking and the geos where these organizations operate are proliferating. In such an environment, winners are defined by their speed and agility. Industries are beginning to lean on KPIs to highlight performance and to ensure they re moving in the right direction. This requires the acquisition and processing of data on markets, customers, partners, events, processes and systems in real-time, linking them to KPIs. New regulations and mandates within industries relating to capital, risk, trading, service levels, security, asset management, stakeholder interests, operating models, governance, etc. are setting new standards and expectations in compliance. Support to meet these expectations is possible when both IT systems, traditional and new, work in collaboration. Models: The Old and the New The most acute difference between the two models the traditional and the new -- is the idea that traditional model work to fulfil needs in silos. It is a technology-centric model. Alternatively, the new model works to aggregate needs and fulfil them as a service. It is an advisory model. Traditional Cost, Service Levels Business support Speed, Agility Business outcomes New Age IT Provide Focus Siloed Fulfilment One Dimension Static Sourcing Multiple Vendors Different Processes Technology Centric IT Broker Focus Multi-Dimension Multi-Dimension Multiple Vendors One Process, One Bill Service Centric IT Outcomes Business Outcomes 3
5 What should the model look like? IT has a difficult task here. It needs to support both the systems (that have differing clock speeds). For example, when an enterprise expands to new markets, its data-driven needs (acquisition, storage, analysis) are unpredictable but can be effectively managed by leveraging elastic cloud-based services. However, the growth in data has a concurrent impact on traditional systems (such as CRM or HRM) which may not be able to scale as quickly as cloud services can. Keeping the two in sync and making them work together is the challenge. Enterprises can begin the process of addressing both seamlessly only when they have a comprehensive enterprise-wide view of business needs and user expectations as well as an understanding of the underlying triggers such as business outcomes, demand patterns, business velocity etc. and influencers such as security and compliance, regulations, data and audit requirements, and cost economics. With the near-complete adoption of Cloud, the impact of the Internet of Things and technologies such as social and analytics, the New Age IT Operating Model making its way into the enterprise is inevitable. Europe North America RoW CRM Sales Marketing Manufacturing Product Development Research & Development Marketing Research IT Business and Employees consume services via Market Place Third Parties IT Acts as a Broker of Services and evangelizes services (ITaaS) Drive Resolution Innovation Hub Market Place Joint Teams Services Operations Exploit technology Shifts Support Business - driven Aspirations M&A, Divestitures Standard Services Business, Infra, App Services Pricing Self-Service Metering and Charge-back Non-Standard Request New Business Demand Purpose-Build IT Acts as a Broker and Governs Service Teams that does Fulfilment Monitor, Troubleshoot Manage & Report DC, Network & Security Service Desk & Field Services Drive CSI Fulfilment Fabric Europe Cloud US Cloud AWS Azure DR Cloud Non Cloud Security Apps Figure 2 : The functional depiction of the New Age Operating Model in action 4
6 About the Author About Wipro Milind Halapeth is the Vice President of Global Infrastructure Services and Global Head of Cloud and Data Center Practice and has more than 20 years of experience in the IT Industry and has represented Wipro in leading industry conferences and events on Data Center strategy and Emerging Technologies. He leads the Cloud and Data Center practice of Wipro, and has played a key role in developing next generation transformative offerings and rapidly growing the Cloud practice across global geographies. His current focus areas include industrializing Hybrid Clouds and Devops. Wipro Ltd. (NYSE:WIT) is a leading information technology, consulting and business process services company that delivers solutions to enable its clients do business better. Wipro delivers winning business outcomes through its deep industry experience and a 360 degree view of "Business through Technology. By combining digital strategy, customer centric design, advanced analytics and product engineering approach, Wipro helps its clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, Wipro has a dedicated workforce of over 160,000, serving clients in 175+ cities across 6 continents. For more information, please visit wipro.com or write to us at info@wipro.com 5
7 DO BUSINESS BETTER CONSULTING SYSTEM INTEGRATION BUSINESS PROCESS SERVICES Wipro LTD 2016 IND/INT/JAN-DEC2016 No part of this booklet may be reproduced in any form by any electronic or mechanical means (including photocopying, recording and printing) without permission in writing from the publisher, except for reading and browsing via the world wide web. Users are not permitted to mount this booklet on any network server.
SAP S/4HANA adds Dollops of Real-time Mojo to Manufacturing. wipro.com
wipro.com SAP S/4HANA adds Dollops of Real-time Mojo to Manufacturing For reliable, real-time decision-making, leverage data that digital enterprises generate to whittle down support costs and improve
More informationwipro.com The Making of a Digital Enterprise An Integrated Approach to Enterprise Transformation
wipro.com The Making of a Digital Enterprise An Integrated Approach to Enterprise Transformation Industries, across the board, be it Banking, Healthcare, or Oil & Gas, are currently witnessing a digital
More informationwipro.com Examen for SWIFT
wipro.com Examen for SWIFT In the banking and financial services industry, interdependence among stakeholders such as banks, securities organizations, and payment infrastructures across geographies and
More informationwipro.com Media Capabilities Enhancing user experience
wipro.com Media Capabilities Enhancing user experience Content consumption Content consumption is evolving at an unprecedented pace. The increase in internet speed and availability of devices capable of
More informationwipro.com SSC 4.0: The Next-Gen Digital Strategy for Shared Service Enterprises
wipro.com SSC 4.0: The Next-Gen Digital Strategy for Shared Service Enterprises Bchanges marking every stage of its usiness process services industry has continuously evolved with remarkable growth. It
More informationwipro.com Beyond Business as Usual: Enterprise Architecture for Governments of the Future
wipro.com Beyond Business as Usual: Enterprise Architecture for Governments of the Future E mbarking on an Enterprise Architecture (EA) journey for digital transformation is a big step for government enterprises.
More informationwipro.com IT4IT & DevOps Transformation The Common Ground
wipro.com IT4IT & DevOps Transformation The Common Ground DevOps transformation draws on the many concepts from Lean and Toyota Production systems. Terminologies such as Kanban board, continuous improvement,
More informationENGINEERED SYSTEMS: TOMORROW S ANSWER TO RUN-THE-BUSINESS AND TRANSFORMATION
www.wipro.com ENGINEERED SYSTEMS: TOMORROW S ANSWER TO RUN-THE-BUSINESS AND TRANSFORMATION Mahesh Dixit Table of Contents 03... Introduction 03... Business overview 04... Engineered systems to the rescue
More informationwipro.com Transforming the Traditional Retail Industry Landscape
wipro.com Transforming the Traditional Retail Industry Landscape Is your retail business keeping pace with today s digital transformation? Is it as agile as the e-commerce companies that promise instant
More informationwipro.com VEVATO TM Framework for Managed Life Cycle Testing for Enterprise & Telco Cloud based on SDN/NFV Standards
wipro.com VEVATO TM Framework for Managed Life Cycle Testing for Enterprise & Telco Cloud based on SDN/NFV Standards Most enterprises and telcos are planning to roll out software defined virtualized private
More informationwipro.com Cognitive and Predictive Mining: Improving Efficiency and Driving Capabilities
wipro.com Cognitive and Predictive Mining: Improving Efficiency and Driving Capabilities M ining has become an increasingly precise practice. Modern mines have applications that ship and synthesize data
More informationwipro.com Why It Makes Business Sense to Stay Invested in Mainframes
wipro.com Why It Makes Business Sense to Stay Invested in Mainframes Sooner, rather than later, even these die-hard supporters of mainframes are expected to desert the mainframe ship. Every now and then
More informationwipro.com Productized Analytics: Discovering Opportunities
wipro.com Productized Analytics: Discovering Opportunities Tmost of the well thought Analytics The Analytics industry today is becoming increasingly complex with initiatives and transformation journeys
More informationEXTENDING YOUR SERVICE LANDSCAPE TO API
www.wipro.com EXTENDING YOUR SERVICE LANDSCAPE TO API Manoj Santhakumar Connected Enterprise Services (CES), BAS Kiran Kumar N S Open Source CoE, BAS Table of Contents 03 03 04 05 05 Abstract Introduction:
More informationwipro.com Are You Doing Enough to Plug Revenue Leaks in Your Manufacturing Process?
wipro.com Are You Doing Enough to Plug Revenue Leaks in Your Manufacturing Process? wipro.com Atiny Adidas factory in Ansbach, Germany, is currently drawing the attention of the manufacturing world. The
More informationwipro.com Robotics: Taking Automation to the Next Level in Capital Markets
wipro.com Robotics: Taking Automation to the Next Level in Capital Markets Robotics has picked up in the last 3-4 years with a rapid growth in off-the-shelf configurable platforms. With significantly reduced
More informationwipro.com Automotive Industry Shifting Gears
wipro.com Automotive Industry Shifting Gears Monday 7:30 AM: Travis Smith is in a rush to leave home for office in the city center when his mobile beeps with a notification. Nautilus (his car s alter-ego)
More informationTransformation to cloud: assessment imperatives
wipro.com Transformation to cloud: assessment imperatives Microsoft Application Services Cloud technologies form the foundation of digital platforms in enterprises, with its faster, agile, automatable
More informationTRANSFORMATION ON TAP
WWW.WIPRO.COM TRANSFORMATION ON TAP Situational Intelligence Creating positive customer experiences for water utilities Authors: Vijay Perepa, Rohit Kastuar Table of contents 01 Introduction 01 Collaboration
More informationEnabling digitization at the pace of business. Achieve connected DevOps tool chain through Release Orchestration
Enabling digitization at the pace of business Achieve connected DevOps tool chain through Release Orchestration igitization has been the buzzword for the last couple of years, and it has been the driving
More informationwipro.com Applying Cognitive Computing for Meaningful Customer Experiences
wipro.com Applying Cognitive Computing for Meaningful Customer Experiences Introduction We stand on the cusp of a new era in cognitive computing. It is aided with systems that possess human like qualities
More informationThe dawn of digital: Quick gains for utilities
The dawn of digital: Quick gains for utilities utilities We take power, gas and water for granted, despite the fact that utilities are large, complex businesses. It is the steady investments made in infrastructure
More informationIoT shines light on contract manufacturing supply chain visibility
IoT shines light on contract manufacturing supply chain visibility The outsourcing of manufacturing that made Southeast Asia the world s factory for decades is evolving to nearshore manufacturing as factories
More informationFind, Procure, Deploy and Manage 3rd Party Software with AWS Marketplace and AWS Service Catalog
Find, Procure, Deploy and Manage 3rd Party Software with AWS Marketplace and AWS Service Catalog Richard Sappe AWS Marketplace May 18 th, 2017 2015, Amazon Web Services, Inc. or its Affiliates. All rights
More informationMarket Share Analysis: Performance Analysis Software, Worldwide, 2016
Worldwide, Published: 02 June 2017 ID: G00331775 Analyst(s): Federico De Silva Summary The performance analysis software market shifts as point solution providers expand offerings through integrated platforms
More informationIntegration in a Cloud native world
Integration in a Cloud native world With much of application landscapes now built on and built for the Cloud, natively, integration middleware too needs to embrace Cloud native principles and provide integration
More informationINDUSTRY OUTLOOK OCTOBER Rethinking ERP for a More Agile World
INDUSTRY OUTLOOK OCTOBER 2012 Rethinking ERP for a More Agile World In a world where agility is essential, IT must respond quickly to business needs rather than being constrained by a single application
More informationNuances of managed services in a cloud economy
Nuances of managed services in a cloud economy Digital transformation challenges the way we manage Information Technology (IT). IT is looked as an enabler, which drives innovation, enhances competitive
More informationFostering Business Consumption With Automation & Orchestration Of IT Services. Antoine Acklin Head of Consulting, Australia & New Zealand
Fostering Business Consumption With Automation & Orchestration Of IT Services Antoine Acklin Head of Consulting, Australia & New Zealand 1 IT AS A SERVICE 62% 70% BUSINESS LEADERS IT LEADERS Business leaders
More informationAlexa comes to the IT service desk: Are businesses ready?
Alexa comes to the IT service desk: Are businesses ready? nterprise IT service desks face challenging times today, trying to balance shrinking budgets and headcounts with demands for greater efficiencies
More informationNext Generation MPS Platforms. A Necessity for Print Transformation
www.wipro.com Next Generation MPS Platforms A Necessity for Print Transformation Raghavendra KM, General Manager, Peripherals and Point-of-Service, Wipro Technologies and Nitin Unni, Lead Consultant, Wipro
More informationDriving Greater ROI From ITSM with The Future of SAM. Martin Prendergast, CEO Concorde
Driving Greater ROI From ITSM with The Future of SAM Martin Prendergast, CEO Concorde IT Service is the understanding that IT should focus on (internal & external) customer requirements by promoting a
More informationThe next generation of order management is simple and smart
The next generation of order management is simple and smart The growing requirement for the provision of customized products, while maintaining existing prices and high levels of support, is escalating
More informationEMBARKING ON DIGITAL SELF-CARE JOURNEY
www.wipro.com EMBARKING ON DIGITAL SELF-CARE JOURNEY Prasad Pillalamarri Consulting Partner, Wipro Atul Sharma Consulting Manager, Wipro Table of Content 03... Abstract 03... Self-care Portals Too Difficult
More informationUsing Avanade s Managed Services to Unlock Business Value. An IDC InfoBrief Sponsored by Avanade March 2017
Using Avanade s Managed Services to Unlock Business Value March 2017 Business Value Highlights IDC s research and analysis demonstrates that Avanade s managed services deliver an average payback period
More informationPOWER YOUR DIGITAL JOURNEY TO GREAT
www.hcltech.com HCL S DIGITAL AND ANALYTICS SERVICES POWER YOUR DIGITAL JOURNEY TO GREAT WX-3063 WHAT DOES DIGITAL MEAN TO YOU Is Digital a great website or an engaging App? Or is it a powerful, modular
More informationYou run your business. We run your operations. Capgemini s Insurance Connect
in collaboration with and Capgemini s Insurance Connect Subscription-Based Services for the Insurance Value Chain You run your business. We run your operations. Best-in-class insurance processing capabilities,
More informationSOFTWAREONE PYRACLOUD PLATFORM
SOFTWAREONE PYRACLOUD PLATFORM Maximize the Value of Your Software and Cloud Portfolio OVERVIEW A typical organization will spend 5% of their revenue on IT. A majority of this IT spend, about 66%, is allocated
More informationThe New Age of Engaged Retailing
The New Age of Engaged Retailing Consumerization of IT has blurred the lines between physical and online retailers. Consequently, the focus now is on how retailers can integrate technologies like Mobility,
More informationEvaluating Your Digital Experience: Eight Critical Questions. Bolt Innovative Transformations January 8, 2015
Evaluating Your Digital Experience: Eight Critical Questions Bolt Innovative Transformations January 8, 2015 Eight Critical Questions The digital journeys of customers, partners, and employees are central
More informationPetroleum retailers. Ready to fuel omni-channel for a seamless customer experience.
Petroleum retailers. Ready to fuel omni-channel for a seamless customer experience. etroleum retail industry is in transformative phase to redesign and reinvent their sites to drive NFR growth, energy
More informationWelcome to the topic on the analytic content and applications that are made possible in SAP Business One version by running on SAP HANA.
Welcome to the topic on the analytic content and applications that are made possible in SAP Business One version by running on SAP HANA. 1 At the end of this course, you will be able to describe the reporting
More informationArchitecting Your Enterprise IT to be Industrial Internet Ready
www.wipro.com Architecting Your Enterprise IT to be Industrial Internet Ready John D Souza Sr. IT Architect with the Manufacturing and Hi-Tech vertical at Wipro Table of contents 03... Abstract 03... Introduction
More informationStephen Raj Sales Director, Asia Pacific Microsoft Solutions, Dimension Data
Stephen Raj Sales Director, Asia Pacific Microsoft Solutions, Dimension Data About Dimension Data 2010 global revenues of US$4.7 billion Over 13,000 regular employees with operations in 49 countries across
More informationThe command center of the future
The command center of the future When an IT engineer pulled a wrong plug in the data center of a leading airline, little did he know that it would leave 75,000 passengers stranded, hundreds of flights
More informationThe innovation engine for the digitized world The New Style of IT
The innovation engine for the digitized world The New Style of IT New Style of IT supported by HP Software bernd.ludwig@hpe.com Copyright 2015 Hewlett-Packard Development Company, L.P. The information
More informationExtending Process Automation Across the SharePoint Enterprise.
Extending Process Automation Across the SharePoint Enterprise About Gig Werks Be it in the Cloud with Office 365 or on premise, Gig Werks has delivered award winning targeted and focused business solutions
More informationA roadmap for maximizing supply chain effectiveness
A roadmap for maximizing supply chain effectiveness Innovative SAP solutions for a digital supply chain to manage today s dynamic business environment Evolving the supply chain Today s global supply chains
More informationAccenture Architecture Services. DevOps: Delivering at the speed of today s business
Accenture Architecture Services DevOps: Delivering at the speed of today s business What is DevOps? IT delivery supporting the new pace of business Over the last 10 years, the nature of IT delivery has
More informationWhite Paper. Why Network Visibility Is Critical for Managing Digital Experience
White Paper Why Network Visibility Is Critical for Managing Digital Experience This white paper is addressed to the four main roles that are typically responsible for managing Digital Experience for an
More informationWhat will you do as an IBM Entry Level Consultant?
What will you do as an IBM Entry Level Consultant? As an Entry Level Consultant, you will have the opportunity to join a cohort of talented and committed colleagues on a two-year journey designed to develop
More informationCapgemini Cloud Platform. Migrate, operate, and innovate every aspect of your business in the cloud
Capgemini Cloud Platform Migrate, operate, and innovate every aspect of your business in the cloud Better cloud. Better business. Cloud first is a compelling concept: build exciting new offers, get to
More informationPega Upstream Oil & Gas Capabilities Overview
Pega Upstream Oil & Gas Capabilities Overview Pegasystems, Inc APRIL, 2016 1 Overview Pega delivers a unified, strategic application development platform that empowers upstream oil & gas companies to leverage
More informationYour Business. The Cloud. Business Cloud.
Your Business. The Cloud. Business Cloud. For the world of business today, change is the new constant, unpredictable is the new normal. In this rapidly evolving IT landscape, companies are constantly trying
More informationWipro s Upstream Services. Driving transformation and reimagining operations for the oil and gas industry
Wipro s Upstream Services Driving transformation and reimagining operations for the oil and gas industry Introduction Upstream businesses are being continuously challenged to do more with less. They are
More informationHYBRID CLOUD MANAGEMENT WITH. ServiceNow. Research Paper
HYBRID CLOUD MANAGEMENT WITH ServiceNow Research Paper 1 Introduction The demand for multiple public and private cloud platforms has been increasing significantly due to rapid growth in adoption of cloud
More informationTHE DIGITAL REINVENTION OF INDUSTRY. Ben Salama Industry 4.0 Summit 28 February, 2018
THE DIGITAL REINVENTION OF INDUSTRY Ben Salama Industry 4.0 Summit 28 February, 2018 INDUSTRIAL LEADERS ARE BEING CHALLENGED CEO Our core business is no longer delivering the expected growth, others are
More informationDIGITAL EXPERIENCE PLATFORM SERVICES THAT POWER YOUR JOURNEY TO GREAT
www.hcltech.com DIGITAL EXPERIENCE PLATFORM SERVICES THAT POWER YOUR JOURNEY TO GREAT HCL s Digital Marketing solution for the CPG Industry CMO Perspective CPG INDUSTRY - A QUICK VIEW OF DIGITALIZATION
More informationSMART Mining solution
wipro.com SMART Mining solution Natural Resources Wipro s SMART Mining solution (WSM) A recent survey conducted by Wipro across the mining sector has found that digital transformation in mining is now
More informationSAP S/4HANA, THE NEXT GENERATION BUSINESS SUITE
SAP S/4HANA, THE NEXT GENERATION BUSINESS SUITE THE NEXT GENERATION BUSINESS SUITE Organisations need to manage disruption, reconsider their business and adapt their business models to today s fully digitised
More informationI D C M A R K E T S P O T L I G H T. S i l o s a n d Promote Business Ag i l i t y
I D C M A R K E T S P O T L I G H T E f f e c t i ve M u l ticloud Str ategies B reak Dow n S i l o s a n d Promote Business Ag i l i t y August 2016 Adapted from IDC's Multicloud Management Survey by
More informationTHE COLLABORATION PARADIGM CONSUMER GOODS BUSINESS IN EMERGING MARKETS
THE COLLABORATION PARADIGM CONSUMER GOODS BUSINESS IN EMERGING MARKETS www.wipro.com Praveen S Principal-Consumer Goods Table of contents 03...Consumer Goods Industry in Emerging Markets 03...Collaboration
More informationPARTNER OPPORTUNITY PLAYBOOK. Cloud Migration and Modernization
PARTNER OPPORTUNITY PLAYBOOK Cloud Migration and Modernization TABLE OF CONTENTS The market for migration Why modernization matters now Big benefits for resellers Building a migration practice Next steps
More informationConquering complexity in the customer experience
Conquering complexity in the customer experience Insights to help you get the most from SAP C/4HANA and the SAP Intelligent Suite As today s digital business environment continues to grow more complex,
More informationTransforming from Contact Center to Digital Engagement How Customer Engagement Must Evolve in the Digital Age
1Q 17 Transforming from Contact Center to Digital Engagement How Customer Engagement Must Evolve in the Digital Age In an increasingly digital world, business success comes not just from optimizing contact
More informationWIPRO HCM APPLICATION SERVICES ENGINEERING A COMPLETE ORACLE SOLUTION DO BUSINESS BETTER
www.wipro.com WIPRO HCM APPLICATION SERVICES ENGINEERING A COMPLETE ORACLE SOLUTION DO BUSINESS BETTER Overview Today, historical sources of advantage have diminished in value to the point where they are
More informationParallels. Automation. Rapidly Launch Microsoft Office 365 Syndication with Parallels Automation. White Paper
Parallels Automation White Paper Rapidly Launch Microsoft Office 365 Syndication with Parallels Automation Published June, 2011 Overview Microsoft By combining versions of Microsoft s most trusted communications
More informationB E Y O ND T H E B E S T DIGITAL TRANSFORMATION LEADING TO THE ENVISIONING AND DRIVING THE CHANGE
B E Y O ND T H E B E S T DIGITAL TRANSFORMATION LEADING TO THE ENVISIONING AND DRIVING THE CHANGE Best technology is when it brings people together, but it exceeds its best when people together are high
More informationWhy you need analytics for optimized Smart Meter rollouts
Why you need analytics for optimized Smart Meter rollouts Utilities in the United Kingdom are going through a transformational phase with Smart Meter implementation. Ofgem, the government regulator for
More informationAdvaiya Makes Technology Work For You!
Advaiya Makes Technology Work For You! Making Technology Work Project Portfolio Management Do the right projects, do them right Modern Intranet Synergize, organize and innovate with an integrated hub Cloud
More informationIT4IT : the new enterprise architecture framework
IT4IT : the new enterprise architecture framework Tony Price WW Director IT4IT Strategic Consulting 19 th October 2016 Agenda Introducing IT4IT Why was IT4IT required Industry positioning The specific
More informationBringing Omnichannel to Microsoft Dynamics 365. Bridging the Gap between Customer Demand and Existing Technology
Bringing Omnichannel to Microsoft Dynamics 365 Bridging the Gap between Customer Demand and Existing Technology The Expanding Definition of Customer Engagement: The Customer Perspective In the blink of
More informationMaking Sense of Millions of Moving Pieces Transforming enterprise asset management to deliver information transparency and instant insights
Making Sense of Millions of Moving Pieces Transforming enterprise asset management to deliver information transparency and instant insights Making Sense of Millions of Moving Pieces Transforming enterprise
More informationParallels. Automation. Rapidly Launch Microsoft Office 365 Syndication with Parallels Automation. White Paper
Parallels Automation White Paper Rapidly Launch Microsoft Office 365 Syndication with Parallels Automation Published June, 2011 Overview Microsoft By combining versions of Microsoft s most trusted communications
More informationRiverbed SteelCentral
Product Family Brochure Riverbed SteelCentral Managing Your Digital Experience Two-thirds of Enterprises are Investing in Digital Business Today is the era of digital business. Digital capabilities and
More informationHow to enable revenue growth in the digital age
14 Turning chaos into cash How to enable revenue growth in the digital age The role that technology can play in enabling revenue growth in the digital age All commercial businesses face continuous pressures
More informationNetIQ AppManager Plus NetIQ Operations Center
White Paper AppManager Operations Center NetIQ AppManager Plus NetIQ Operations Center A Powerful Combination for Attaining Service Performance and Availability Objectives This paper describes an end-to-end
More information2016 IP30: Enabling and accelerating profitable growth with purpose-built solutions Mike Keating
Investor Day 2016 IP30: Enabling and accelerating profitable growth with purpose-built solutions Mike Keating SVP, Global IP Strategy CGI Group Inc. CGI IP accelerates growth for CGI and clients IP strategy
More informationA cloud software automation and management platform for the business market
A cloud software automation and management platform for the business market SMART ENTREPRENEURS AUTOMATE For more information, visit www.nuboserviceautomation.com or call +31 (0)88-015 0555. Request a
More informationMitigating Risks with Right ETRM Systems Selection. James Boyke Lead Consultant
Mitigating Risks with Right ETRM Systems Selection James Boyke Lead Consultant Table of Contents 03 Abstract 03 Introduction 04 Weighing the Pros and Cons 05 To Buy or Build 06 Conclusion 07 About the
More informationThe Upside of Improved Order-to-Activate
The Upside of Improved Order-to-Activate The new 'order' in telecom www.wipro.com Ravi Mhapankar Senior Manager Wipro BPO, Global Media and Telecom Table of contents 03.. The new order in telecom 03..
More informationDeloitte Leading Practices Solution for Utilities (DLeaPS-U) Empowering innovation at the core
Deloitte Leading Practices Solution for Utilities (DLeaPS-U) Empowering innovation at the core Empowering innovation at the core Addressing digital needs Rapidly transform your business with a modern ERP
More informationwipro.com Data Anarchy The out-of-control data babble
wipro.com Data Anarchy The out-of-control data babble Everyone can relate to this: when a flight is delayed, there are angry passengers. Some have missed their connecting flights, others their business
More informationCAPITAL MARKETS TRANSFORMATION. Pathways to Operations Control Value
CAPITAL MARKETS TRANSFORMATION Pathways to Operations Control Value WHITE PAPER Reconciliation as the catalyst The continued confluence of regulatory changes, market pressures and an increased demand for
More information7 Mobile APM Keys for Driving Workforce Productivity. What It Takes to Deliver Excellent Enterprise Mobile User Experience
7 Mobile APM Keys for Driving Workforce Productivity What It Takes to Deliver Excellent Enterprise Mobile User Experience Aternity Mobile APM A new approach to measure, manage, and improve mobile workforce
More informationThe Smart ERP Choice for the Metals Industry
Crowe Metals Accelerator for Microsoft Dynamics 365 for Operations Software The Smart ERP Choice for the Metals Industry Audit / Tax / Advisory / Risk / Performance Smart decisions. Lasting value. Fully
More informationFast Innovation requires Fast IT
Fast Innovation requires Fast IT Trends and Data Centre Innovation Sudheesh Subhash Principal Solutions Architect Agenda Application trends Current data centre trends IT Cloud integration Automation and
More informationNotes from the Microsoft Business Application Summit
Notes from the Microsoft Business Application Summit July 23 24, 2018 Ron Barrett The overall message communicated through out the summit was data synergy between components of the Microsoft Business Application
More informationThe New Lease Accounting Standard Made Easy With Deloitte and SAP The latest lease accounting standards require new insights and an extension of your
The New Lease Accounting Standard Made Easy With Deloitte and SAP The latest lease accounting standards require new insights and an extension of your SAP solution The latest lease accounting standards
More informationBearingPoint Process Advisory
BearingPoint Process Advisory Service Overview BearingPoint Process Advisory The BearingPoint Process Advisory combines business process management, industry expertise and innovative technology to achieve
More informationOrganizing IT for Success
Organizing IT for Success Leveraging IT As A 9 th October 2012 Nick Weinrib - Advisory Solutions Principal EMC Consulting 1 Agenda Why Organizations Are Transforming Transformational Drivers Why IT Must
More informationCloud Skills and Organizational Influence: How Cloud Skills Are Accelerating the Careers of IT Professionals
White Paper Cloud Skills and Organizational Influence: How Cloud Skills Are Accelerating the Careers of IT Professionals Sponsored by: Microsoft Cushing Anderson May 2017 EXECUTIVE SUMMARY Cloud is becoming
More informationContent. IT as a Service and Tieto s offerings. New way of buying and delivering IT services
IT as a Service and Tieto s offerings New way of buying and delivering IT Capital Market Day 25 November 2010 Helsinki, Finland Ilkka Korkiakoski IT as a Service Content Core offerings IT market evolution
More informationAvanade Digital Fashion
Avanade Digital Fashion For the Retail Fashion Industry Overview Avanade Digital Fashion offers a complete and integrated digital solution and service portfolio, enabling fashion and apparel retailers
More informationI D C T E C H N O L O G Y S P O T L I G H T
I D C T E C H N O L O G Y S P O T L I G H T E f f e c t i ve M u l t i c l o u d, H yb r i d I T Operations D e p e n d o n Au tomation and An a l yt i c s April 2017 Adapted from Effective Multicloud
More informationThriving in a Hybrid World. Dean J. Marsh Vice President, Client Success IBM Analytic Solutions
Thriving in a Hybrid World Dean J. Marsh Vice President, Client Success IBM Analytic Solutions Today 3 technology forces are converging Data Cloud, Apps, and Services Cloud Smarter factories Smarter cities
More informationPRODUCT UPDATES APJ PARTNER SUMMIT - BALI. February Software AG. All rights reserved. For internal use only
PRODUCT UPDATES APJ PARTNER SUMMIT - BALI February 2018 2018 Software AG. All rights reserved. For internal use only 2 2018 Software AG. All rights reserved. For internal use only DIGITAL BUSINESS WHAT?
More informationDisaster Recovery as a Service (DRaaS) How innovation in the Cloud enables disaster recovery at minimal costs
Disaster Recovery as a Service (DRaaS) How innovation in the Cloud enables disaster recovery at minimal costs When examining a Disaster Recovery environment, CIOs often ask - A Disaster Recovery environment
More informationPOWERING INTERNATIONAL PROCUREMENT STRATEGIES WITH SAP SRM AND ARIBA
POWERING INTERNATIONAL PROCUREMENT STRATEGIES WITH SAP SRM AND ARIBA About our client Our client is a global player in the power and gas markets and a leading company in the energy production sector. With
More information