Services and Support. System design. Hardware. Installation. Peace of mind. Digital Signage
|
|
- Sharyl Riley
- 6 years ago
- Views:
Transcription
1 A total solution from start to finish Services and Support System design. Hardware. Installation. Peace of mind. Whatever your digital signage requirement, we can provide a solution that meets your exact needs. Technology components Fully installed turnkey solutions Post-installation support 3 Digital Signage
2 A complete digital signage offering Components, technologies and services from which you can create a digital signage solution that meets your exact needs From a single screen to thousands of displays worldwide, 3M software has the proven scale and reliability to provide you with sustainable digital signage solutions that deliver business results. But technology is just one element of the day-to-day running of a successful digital signage solution that is why it is essential to choose a full service provider like 3M who can offer: Network design and installation Warranties and technical support Training and technical consultancy Research and network optimisation 3M. A full service provider you can count on. We can supply software and hardware components for those wishing to manage the design, installation and operation of networks themselves, or... We can offer a fully installed turnkey solution that includes network design, sourcing of hardware components, installation even network operation if required. Whilst 3M cannot provide content, we have relationships with creative agencies who are expert in creating highimpact content who we would happily recommend. Post-installation support. Our extensive technical support, training and specialist consultancy packages have been created with one thing in mind: to keep your network running smoothly and effectively at minimal cost. Index of services and support Page 3 Network design and component sourcing Installation services 4 Warranties and technical support 3M Total Care Programme 6 Training services Technical consultancy 7 Research and network optimisation services
3 Network design and component sourcing Creating a network that meets all your business needs. Network design. 3M can advise and assist you with the design of your network, in particular the display requirements most suited to deliver against the objectives of your digital signage network. Display technologies. Let 3M help you maximise the impact of your marketing messages through the latest display technologies including plasma, LCD, LED and 3M Vikuiti Rear Projection displays combined with 3M Digital Projectors. For interactive displays we can also offer a range of class-leading 3M MicroTouch touch screen solutions. Component sourcing. Why not take advantage of the considerable purchasing power available from 3M? Not only can we can source the appropriate components for your network, but also secure significant discounts on your behalf. Our service includes pre-installed player units that are competitively priced and fully certified for use with 3M Digital Signage software. Installation services Subcontracting out installation work can often compromise service and quality. That is why we only use our own dedicated internal 3M team to carry out this crucial role. PRINCE2-qualified in project management and conforming to ITIL international standards, you can always depend on 3M engineers to get your network installed and operational with minimum fuss and maximum efficiency. Regionally based engineers providing full UK and Ireland coverage. 3M utilises its internal Project Management Group to provide professional installation services using experienced IT and audio visual engineers. 100% dependable. Our team have worked on major public and private sector projects including the installation and on-site support of passport security solutions for the British government and library security equipment throughout the UK. Full installation service. site survey on-site installation full commissioning of the solution to customer sign-off. 3M engineers will install all necessary equipment, undertake full configuration and software testing, and then present the customer with an Installation Certificate detailing that the system is fully operational.
4 Warranties and technical support Free software telephone support. Free 12 month warranty on all 3M-supplied hardware. And that s not all number to our UK technical helpdesk for the life of your 3M Digital Signage software subscription. Free software warranty and upgrades for the life of your software subscription. Free 1 year hardware warranty on all equipment supplied by 3M, including screens, cabling and players, is offered against manufacturers defects on a back-to-base basis. Any on-site attendance required by our engineers will be subject to an hourly charge if a 3M General Maintenance Agreement is not in place. All spare parts outside of the 12 month warranty are chargeable. Extended hardware warranties available to remove the unknown future cost of hardware failure. Please see below. 3M Total Care Programme Unfortunately, hardware equipment does sometimes breakdown. But, for an affordable fixed annual fee, a 3M General Maintenance Agreement (GMA) package removes uncertainties over future operational expenses by providing cover against virtually every eventuality. Avoid chargeable call-outs which can be unpredictable and costly to your organisation. Our GMA packages remove all the worry regarding breakdowns or future costs for on-site engineer visits or hardware replacement. All on-site call-outs and spare parts are included free-of-charge. Choose the level of support that suits you best: 3M Silver GMA provides an extended warranty for all hardware products that removes risk and unknown future cost of spare parts and labour. Additional benefits may be added to provide a customised level of support that meets your individual requirements. 3M Platinum Service GMA provides a fully-comprehensive range of benefits. Please see next page for details of this extensive service. 3M Projector GMA (for networks that incorporate projectors) This specialist service includes projector lamp life monitoring and free on-site lamp replacement and filter cleaning. The fixed annual cost covers all replacement lamps, enables easy planning and budgeting, and ensures your projectors remain fully operational.
5 3M Platinum Service GMA The most extensive cover money can buy. Total peace-of-mind included. Central 0800 helpline for your employees to call with any hardware or software issue. All issues logged by us are fully tracked to resolution. Operates 8.30am-5pm Monday to Friday excluding UK public holidays. Priority response: Guaranteed call back within 1 hour (Monday-Friday) by an experienced engineer. Full asset management service to track the location and status of all hardware and software components of your digital signage network. Free once-a-day remote player audit by 3M to verify correct operation and proactively identify any hardware, software or network problems in order to undertake preventative maintenance. Pre-configured player alert set up notifies 3M technical support services in the event of any system error that might affect playout. Free remote diagnostics by 3M of any identified hardware, software or network problems using 3MDS Advanced Network Operations software. Free remote repair and resolution of any software problems. Free on-site engineer support for hardware-related issues, excluding network connectivity or power issues outside of 3M s responsibility. Available Monday-Friday. (Software issues can generally be fixed remotely without requiring on-site attendance.) Free management and installation of all software patches, including Windows operating system, anti-virus software and firewall software. Rapid hardware equipment repair, with all spare parts included. In most circumstances we will replace the faulty unit with a fully operational one so that any necessary repairs do not interrupt operation of your digital signage network. Monthly reports to client on all activities and status of logged issues. All for a single annual expenditure which can be budgeted in advance. Full terms and conditions available on request.
6 Training services 3M Digital Signage software is extremely easy to set up and use. Our intuitive, drag-and-drop user interface means customers can be up and running in hours, not days. Nevertheless, there s nothing like having the confidence that formal training provides. Perhaps that s why our training packages and technical consultancy are so popular with customers wanting to get the very best from their investment. Free web-based training session. All 3M customers are offered one free web-based training session in the form of a live webinar session to train key users on the user interface and management of the system. Free on-line self-training modules. We will also provide online training modules covering both 3M Digital Signage Network Edition software and the opportunities for improved communication that a 3M digital signage network can enable. Tailored personal training. 3M can also provide personalised training, as required, to advise on best practice, content production and advanced functionality of the system. Technical consultancy Occasionally customers require modification of our off-the-shelf software products or require technical assistance with installations or content. Our technical consultants are here to provide just that. UK-based technical and software engineers are on hand, with additional back-up and expertise provided by our US development team as and when required. All engineers are familiar with MicroSoft Windows platform architectures. Custom requirements On an ongoing basis 3M can also provide technical consultancy to assist or implement any customised technical requirements, such as the incorporation of live data from internal databases or to design customised screen layouts.
7 Research and network optimisation services Measuring and improving digital signage network performance Today's business leaders demand proof! 3M can help you build your business case for investment in digital signage. Whether you're considering your first digital signage pilot programme or you're looking to deploy a full roll-out, substantiating your decision to invest requires reliable supporting data. The high-stakes decision to scale-up a network is much easier when the expected benefits can be quantified with high confidence. That's why we encourage all of our customers to include research and optimisation as part of any project. The 3M approach: Measurement and optimisation. Through experience we've found that traditional research techniques have their limitations when applied to digital sign networks. The passive research methods usually used measure only the effects of a digital signage execution against a control location, making it hard to eliminate other unrelated external factors which also may have affected results. The 3M solution. To help isolate the direct impact generated by a digital signage installation, we prefer to measure the causes (inputs) as well as the results, taking advantage of the ability with digital signage to vary content and playout scheduling through 'experiments'. This approach allows us to test alternative content and playlist executions without having to rely upon historical or non-reproducible data. We call this 'optimisation'. 3M services: Consulting to develop measurable metrics for the network We work with you to transform your network objectives into measurable metrics that can be used to assess the impact of your digital signage installation. These can be both quantitative (eg. sales, customer footfall) as well as qualitative (eg. brand perception, product understanding). Traditional Signage With Digital Signage Business impact Opportunity Guidance on content design to produce optimal impact A 3M neuroscientist will collaborate with your creative team in content design, drawing upon our knowledge about how the human vision system and brain work together to notice, understand and remember messages within creative content. Design and analysis of research experiments to assess optimal content strategy 3M's proven 'Digital Signage Experimental Protocol' involves the manipulation of content and playlist schedules to isolate the quantitative effects of each content piece. We combine this with other supporting research for qualitative metrics. With Optimised Content With Continuous Improvement Continuous process improvement 3M has a strong culture of Six Sigma, which demands rigorous process around solving problems and optimising processes. A certified Six Sigma project manager will work with your network management team to assess all of the processes involved in the management of your digital signage installation and make recommendations on how to improve its operation efficiency and effectiveness.
8 Customers around the world trust 3M. 3M has regularly ranked in the top 20 global companies people most prefer working with. Our reputation has been built upon the consistent delivery of innovative technologies and solutions, but it is our level of service and commitment that seems to impress the most. We have become a leader in the field of technology-based systems, delivering imaginative, dependable software and hardware solutions to government agencies, industry, the retail sector, education and healthcare, worldwide. By investing in a 3M Digital Signage solution you will become part of a worldwide community of customers in more than twenty countries who have chosen 3M as their technology of choice and who continue to reap the benefits of a long term relationship with us. Now, isn t that the kind of partner you d feel comfortable doing business with? 3M Digital Signage. The way you want it to be. 3 3M Digital Signage 3M United Kingdom PLC 3M Centre Cain Road Bracknell Berkshire RG12 8HT Tel +44 (0) digitalsignage.uk@mmm.com Web 3M and the 3M logo are trademarks of 3M Company. All other trademarks are the property of their respective owners. 3M United Kingdom PLC. All rights reserved.
The top 8 reasons. to outsource your IT. to a managed services provider
The top 8 reasons to outsource your IT to a managed services provider INTRODUCTION The way we work is changing. Where once we had in-house IT teams looking after every aspect of IT operations, the cloud
More informationIT Support made simple
TECHNOLOGY IT Support made simple From fully integrated IT support packages to one-off projects, ADSI Technology are here for your business www.adsitechnology.co.uk mobiles fixed voice & data IT services
More informationAWARD-WINNING BUSINESS TELECOMS
AWARD-WINNING BUSINESS TELECOMS VOICE DATA MOBILE TELEPHONE SYSTEMS 01656 33 44 55 www.datakom.co.uk Hello. We are DataKom. WHY We re passionate about delivering real innovative products that challenge
More informationBusch Service Optimise the Performance of Your Vacuum Pumps, Compressors and Blowers. MG SB01 Len O/05 Busch Group
Busch Service Optimise the Performance of Your Vacuum Pumps, Compressors and Blowers Safety and Availability for Vacuum and Overpressure Applications of system availability than the standard service approach.
More informationProduct Inspection. Compliance Expertise Performance Uptime. Product Inspection Services Maximizing Productivity
Product Inspection Compliance Expertise Performance Uptime Product Inspection Services Maximizing Productivity Product Inspection Service Consulting and Business Support Aligning Our Expertise with Your
More informationServices. Equipment, Software, Training and Validation Services.
Life Sciences Nuclear Medicine / PET Services Equipment, Software, Training and Validation Services Radiation Safety Services Minimise downtime and maximise reliability At LabLogic, we understand the need
More informationICT SOLUTIONS ICT SOLUTIONS. Managed ICT Services. techhelpdirect.com.au/managed-services
ICT SOLUTIONS ICT SOLUTIONS Managed ICT Services techhelpdirect.com.au/managed-services SPECIALIST SUPPORT FOR MANY INDUSTRIES. Let us simplify the management of your ICT services and help deliver technology
More informationICT SOLUTIONS ICT SOLUTIONS. Managed ICT Services. techhelpdirect.com.au/managed-services
ICT SOLUTIONS ICT SOLUTIONS Managed ICT Services techhelpdirect.com.au/managed-services SPECIALIST SUPPORT FOR MANY INDUSTRIES. Let us simplify the management of your ICT services and help deliver technology
More informationOpen the door and unlock opportunities with the Cisco Services Icebreaker Program. What s hidden in your Cisco Installed Base? TD Azlan, Services
What s hidden in your Cisco Installed Base? Open the door and unlock opportunities with the Cisco Services Icebreaker Program Your Personalised Business Case - prepared for TD Azlan, Services Your Personalised
More informationPeace-of-mind-as-a-Service. Technosys ServiceNow Managed Service
Peace-of-mind-as-a-Service Technosys ServiceNow Managed Service ServiceNow Managed Service Specification Services offered Introduction Technosys ServiceNow Managed Service provides access to certified
More informationCreating Connected Workspaces. reflex.co.uk
Creating Connected Workspaces reflex.co.uk A history of looking to the future Back in 1983 a new audio visual company was born, created to capitalise on a cutting edge new business tool, the data projector.
More informationAWARD-WINNING BUSINESS TELECOMS
AWARD-WINNING BUSINESS TELECOMS VOICE DATA MOBILE TELEPHONE SYSTEMS 01656 33 44 55 www.datakom.co.uk Hello. We are DataKom. WHY We re passionate about delivering real innovative products that challenge
More informationUnlimited phone, Remote and On-Site Support.
Unlimited phone, Remote and On-Site Support. Managed Desktop Service Local I.T. support for your Business Local I.T. support for your business For many organisations disruption to their information technology
More informationMANAGED NOC AND HELP DESK SERVICES
CALL US 1-800-238-6360 MANAGED NOC AND HELP DESK SERVICES A seamlessly integrated unit of your operations We provide you with a seamless experience of owning a Network Operations Center without actually
More informationNICE SERVICES. Proactive Care. Value Added Service Packages
NICE SERVICES Proactive Care Value Added Service Packages Rev. 04/04/2017 OVERVIEW OF NICE VALUE ADDED SERVICES NICE recording, incident reconstruction, quality assurance, and digital investigation products
More informationManufacturer service provision
Manufacturer service provision For increased equipment durability COUV 187 A Maintenance packages The expertise of a single design, manufacture and maintenance supplier Since 1968, SOCOMEC has been developing
More informationEQUIPMENT-AS-A-SERVICE. Helping you deploy new technology when and where you need IT
EQUIPMENT-AS-A-SERVICE Helping you deploy new technology when and where you need IT Your network is the backbone of your business Whether you need to expand your wireless capabilities or add a new WAN
More informationComprehensive Service Options for Your Lab
Comprehensive Service Options for Your Lab Agilent Services and Support Portfolio Service solutions that streamline processes and improve productivity A portfolio of services designed to help you meet
More informationSERVICE LEVEL AGREEMENT V1.4 Vscene Services & Connected Hardware
SERVICE LEVEL AGREEMENT V1.4 Vscene Services & Connected Hardware Overview Ajenta s Vscene users benefit from the proactive support of the Vscene service desk, provided by a dedicated team of support engineers,
More informationSERVICE LEVEL AGREEMENT (SLA) IT SUPPORT
(SLA) IT SUPPORT Created Date: 2019 Supplier: Concero UK Ltd Table of Contents 1. OVERVIEW Introduction Our Products Incidents and First Response Times Hours of Cover Onsite Support Visits Key Contacts
More informationBT Digital Screen Media. BT Media and Broadcast
BT Digital Screen Media BT Media and Broadcast 02 Attract customers and increase their spending with BT Digital Screen Media If you are looking to increase and influence the flow of customers into your
More informationIT Support Services. Process. People. Technology
IT Support Services Process People Technology Pink Elephant is an international knowledge leader in the field of business innovation and business change. With advisory and IT services, Pink Elephant draws
More informationQUMU CLOUD PLATFORM CUSTOMER SUPPORT AGREEMENT
QUMU CLOUD PLATFORM CUSTOMER SUPPORT AGREEMENT I. DEFINITIONS "Approved Support Contacts" means CUSTOMER employees that are authorized to initiate Support Requests with QUMU Customer Support and that are
More informationPlatinum Enterprise Services
Essential. Reinforce your Dell enterprise hardware and software with high level support especially designed for production environments. Personal. Develop a close working relationship with your designated
More informationNevCare Nevion global support
Professional Services NevCare Nevion global support The NevCare operation consists of a geographically dispersed team of engineers that provides worldwide email and phone assistance to Nevion s customer
More informationCintra iq Implementation Methodology (C.I.M) Document for public distribution
Cintra iq Implementation Methodology (C.I.M) Document for public distribution Table of Contents Document history... 3 Background... 4 Stages... 4 Project Initiation... 5 Pre Implementation & Requirements
More informationMAPS Service Level Agreement Executive Summary
MAPS Service Level Agreement Executive Summary MAPS Team is committed to providing our Customers with support and customer care services to the best possible standards. This document is intended to communicate
More informationIT MANAGED SUPPORT SERVICES
Making Technology Simple for over 12 years IT MANAGED SUPPORT SERVICES Dynamic Solutions, Trusted Service 2 Peach Technologies 4 Why have Managed IT - Case Study 6 Benefits of Managed IT Service 8 Business
More informationManaged IT Services. Take the hassle out of the day-to-day. Everyday.
bluesource Managed IT Services Take the hassle out of the day-to-day. Everyday. Day to day IT administration tasks can sometimes seem endless, distracting your staff from strategic business projects and
More informationESRI (UK) LTD SUPPORT POLICY
ESRI (UK) Limited ( Esri UK ) Support Policy (Version 10/07/15) Esri UK s Support Policy details (i) the technical support made available for Esri Inc, Esri UK and, where applicable, Schneider Electric
More information3D / Advanced Visualisation Business Cinema Solutions Commercial & Public Displays Simulation Solutions Video Walls
3D / Advanced Visualisation Business Cinema Solutions Commercial & Public Displays Simulation Solutions Video Walls LOCAL SUPPORT Given the advancing performance and choice of AV technologies, the differentiating
More informationAlderley. Services. Focusing on through-life support care for our customers. Technical excellence: delivered
1 Alderley Technical excellence: delivered Services Focusing on through-life support care for our customers. 2 Technical excellence: delivered Service Experience Decades of experience and a total focus
More informationCHANGING YOUR MICROSOFT PARTNER. Abstract WHITEPAPER CHANGING YOUR MICROSOFT PARTNER
Abstract CHANGING YOUR MICROSOFT PARTNER This whitepaper discusses the process involved and answers the most common questions relating to changing your Microsoft business Partner. It also provides information
More informationHP Support Plus Service HP Care Pack Services
HP Support Plus Service HP Care Pack Services Technical data HP Support Plus Service is composed of comprehensive hardware and software services that enable you to increase the availability of your IT
More informationGREAT SERVICE NEVER STOPS.
GREAT SERVICE NEVER STOPS. At Tata Communications, we understand that how we do things is every bit as important to our customers as the things that we do. So we re always flexible, always available, and
More informationPartner Connect Channel Partner Program NETWORK SECURITY I ENDPOINT SECURITY I DATA SECURITY
Partner Connect Channel Partner Program NETWORK SECURITY I ENDPOINT SECURITY I DATA SECURITY Marc Peters CEO comnet GmbH, Hanover www.comnetgmbh.com comnet is a European System Integrator. We have been
More informationWhen it comes to tire labels, the world comes to Computype
When it comes to tire labels, the world comes to Computype We know labeling, we know your industry After more than 40 years of working with the tire industry worldwide, Computype has a clear understanding
More informationDigital Infrastructure Specialists. Services Guide
Digital Infrastructure Specialists Pro-Active IT Support itg CloudBase OneVoice Telephony itg WebSight itg SearchVista itg WebHosting Services Guide itg Technologies Limited, Amtri House, Hulley Road,
More informationIT Service Catalogue. every interaction is a personal journey...
IT Service Catalogue For more information on any of our services, please call 03000 411115 or email us at info@cantium.solutions every interaction is a personal journey... Contents 04 06 10 14 16 Welcome
More informationPrint Audit 6 Pricing. Print Audit Embedded Pricing MFP Packs / MSRP. Purchase Pricing ,000 2,500 5,000 10,000 20,000
Print Audit 6 Pricing Print Audit 6 Suite is comprised of three modules: Analysis, Rules and Recovery. These products can be purchased in a variety of configurations. Seat Packs / MSRP Purchase Pricing
More informationBusiness software solutions for the public sector
Business software solutions for the public sector Best value is an all embracing business process requiring careful, responsive navigation towards an evolving vision of the future. 2 The use of information
More informationGMS NETWORK PLUS PRODUCT SPECIFICATION 1. INTRODUCTION 2. SERVICE DEFINITION. 2.1 Service Overview. GMS Network Plus
GMS NETWORK PLUS PRODUCT SPECIFICATION 1. INTRODUCTION This document contains product information for the GMS Network Plus Service. If you require more detailed technical information, please contact your
More informationFuture Computers - Customer Support Agreement Customer Support Agreement 2015
Customer Support Agreement 2015 www.futurecomputers.com.au Who is Future Computers? Future Computers was established in Cairns in 1996 borne from our original parent company Future Group, a Brisbane based
More informationThe value of CRM to the legal sector
The value of CRM to the legal sector Who is Chess Digital? Expertise is at our core. Since 1994, Chess Digital has provided award-winning, market-leading solutions to companies in the legal sector enhancing
More informationThe technical resources for which the IT Support Analyst provides support and management include:
Job description Post IT Support Analyst Grade 5 Hours 35 hours per week To fulfil the demands of this post, the post holder will need to work flexibly in response to service requirements. Early starts
More informationEvery Cash Moment Matters. Service management and delivery for reliable business performance.
Every Cash Moment Matters Service management and delivery for reliable business performance. SERVICE MANAGEMENT AND DELIVERY FOR RELIABLE BUSINESS PERFORMANCE Many people around the world prefer cash as
More informationGROUP. PureCare: service and maintenance plans for water treatment systems
GROUP PureCare: service and maintenance plans for water treatment systems The Envirogen Group is a leading international provider of water and wastewater treatment and process solutions. We offer world
More informationIT Managed Services Portfolio
ONE EAM SERVICES IT Managed Services Portfolio SIMPLE. PERSONAL. POWERFUL. About Netsmart Netsmart innovates electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use.
More informationBT Cloud Phone. A simpler way to manage your business calls.
. A simpler way to manage your business calls. Make and receive calls from anywhere with a phone system that s hosted in the cloud. Save on set-up, maintenance and call charges. Have reassurance that we
More informationChoose NITC for Quality, Reliability and Unrivalled Experience
Nationwide IT Consultancy Nationwide IT Consultancy (NITC) has currently established a Southern support office which is located in Yateley, Hampshire. We intend to increase our geographical coverage by
More informationCCE Channel Services. Partner Capability. Diverse, flexible and reliable service offerings.
CCE Channel Services Partner Capability Diverse, flexible and reliable service offerings. Company overview About us CCE is one of the UK s largest independent IT support companies with offices in London
More informationSERVICE DESCRIPTION IPANEMA ANS SERVICE MANAGEMENT
VERSION 2.1 AUGUST 2014 SERVICE DESCRIPTION IPANEMA ANS SERVICE MANAGEMENT TABLE OF CONTENTS 1 Ipanema ANS Service Management overview... 3 2 Customer benefits... 3 3 Service levels... 3 4 Deliverables...
More informationEnhanced calibration High quality services from your global instrumentation partner
Products Solutions Services Enhanced calibration High quality services from your global instrumentation partner Services 2 Calibration One trusted advisor Get the best to meet all your critical application
More informationPNC8.2. Transforming today, taking care of tomorrow
PNC8.2 Transforming today, taking care of tomorrow Introducing PNC8.2 The latest version of our market leading PNC software smooths the transition to the digital future, helping monitoring centres to provide
More informationBT Advise Compute Quick Start
BT Advise Compute Quick Start Making your IT more flexible and less complex BT Advise. Knowledge that delivers 2 BT Advise Compute Quick Start - making your IT more flexible, more efficient and less complex
More informationhorizon support services
horizon support services Best Products Best People Best Support MYOB is a world leader in ERP. Trusted, tested and established, MYOB invests in continual product development. As mid-large sized ERP solutions,
More informationIntroductions. Our Client Focus. Our Core Business. Who Are We? Aligning IT Systems With Business Strategy
Company Prospectus Introductions Our Client Focus By working closely with our clients to really understand their needs, we can ensure their investment in IT achieves the best possible return and they can
More information20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider.
20 Signs That Your Business is Ready for Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing
More informationCambium Care Services Guide
Cambium Care Services Guide THIS SERVICES GUIDE IS DESIGNED TO HELP YOU SELECT THE CONFIGURATION OF SERVICES THAT BEST FITS YOUR ORGANIZATION S SUPPORT CAPABILITIES AND BUDGET. Cambium Networks Global
More informationIT Administration including SIMS Support
IT Administration including SIMS Support Service Level Agreement www.eisit.uk info@eisit.uk Tel: 0300 065 8800 Fax: 01622 663591 EIS The Shepway Centre, Oxford Road, Maidstone, Kent, ME15 8AW Contents
More informationYour Business Needs Managed Services. Find out when your business will truly benefit from a technology provider.
Your Business Needs Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing business today is tied
More information20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider.
20 Signs That Your Business is Ready for Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing
More information20 Signs That Your Business is Ready for Managed Services. Find out when your business will truly benefit from a technology provider.
20 Signs That Your Business is Ready for Managed Services Find out when your business will truly benefit from a technology provider. Are managed services necessary for your business? Any company doing
More informationAdvantage Services. Driving outcomes through value-based services.
Advantage Services Driving outcomes through value-based services www.usa.siemens.com/service How do I juggle repairs, compliance issues, and budget constraints while keeping everyone happy? We work hard.
More informationBY Bang & olufsen. essential services. new Service concept
new Service concept by Bang & Olufsen gives you full peace of mind essential services BY Bang & olufsen Services Included Additional Warranty Personalised Installation Premium Convenience Services www.bang-olufsen.com
More informationCustomer Services. Count on us as your patients count on you. Philips Customer Service
Customer Services Count on us as your patients count on you Philips Customer Service Our values We care. We innovate. We impact lives. As healthcare becomes increasingly complex, we at Philips endeavour
More informationNovell Services for Workgroup Collaboration Solutions
Services Brochure WORKGROUP COLLABORATION Novell Services for Workgroup Collaboration Solutions Novell Services for Workgroup Collaboration Solutions Table of Contents: 2..... Achieve Maximum Productivity
More informationOn Demand B2B Ecommerce
B2B CLOUD On Demand B2B Ecommerce The cloud B2B ecommerce platform that gets you trading online in weeks not months! 0116 326 1116 B2BCloud.net sales@b2bcloud.net Built for wholesalers and manufacturers
More informationProduct Support Agreement
Published: January, 2009 Copyright Copyright 1997-2009 by Efficient Workflow Solutions, LLC. All rights reserved. Trademarks MoversSuite is a trademark of Efficient Workflow Solutions, LLC. Microsoft and
More informationWhen it comes to tyre labelling, the world comes to Computype
When it comes to tyre labelling, the world comes to Computype We know labelling. We know the global tyre industry. 01 After more than 40 years of working with the tyre industry, Computype has a clear understanding
More informationAchieving success in mission-critical Linux environments
Achieving success in mission-critical Linux environments If you re managing an IT environment of any size today, you probably think a lot about lowering costs and increasing your return on investment all
More informationThird Party Support - The Very Different Option. EckohID&V
Third Party Support - The Very Different Option Find out more: Call: 866-258-9297 Click: tellmemore@eckoh.com Third party support - the very different option Are you frustrated? Being pushed into going
More informationHow to Leverage AV Technology for Improved Performance
sight.sound.success. How to Leverage AV Technology for Improved Performance Companies are increasingly turning to video communications to save money on travel, improve collaboration and enhance productivity.
More informationNG BAILEY CREATING EXCEPTIONAL ENVIRONMENTS FACILITIES SERVICES
NG BAILEY CREATING EXCEPTIONAL ENVIRONMENTS 02 03 CONTENTS CREATING EXCEPTIONAL ENVIRONMENTS - INTRODUCTION 03 CREATING EXCEPTIONAL ENVIRONMENTS - INTRODUCTION 04 BESPOKE SERVICES TAILORED TO YOU 06 WORKING
More informationDigital Signage Solutions. that work for all of us. Digital Signage Solutions.
that work for all of us. www.sonybiz.net/digitalsignage Sony has provided us with the best, most sophisticated system that not only includes network players and plasma screens but also fl exible, user-friendly
More informationIT Resource Management
IT Resource Management About us Blue Saffron Limited is an independent Managed Services Provider. We provide core support services focused on IT, communications and networking. Our service portfolio includes
More informationServices. For seamless operations along your production line from start to finish
Services For seamless operations along your production line from start to finish Excellence at any time for any brand: Minebea Intec offers a complete portfolio of services to clients across the globe.
More informationCustomer Support Guide. Customer Support Guide
Customer Support Guide August 8, 2017 August 8, 2017 WingArc1st Inc Table of Contents Table of Contents... i WingArc Customer Support Plan... 2 Support Policies... 3 Definition of a Support Case... 3 Eligibility
More information1 P a g e. IT Tailored to Your Needs
1 P a g e IT Tailored to Your Needs Bluescope Technologies is a leading provider of IT services to businesses of all sizes in a wide range of industries. Bluescope s headquarters are situated in Limerick,
More informationThe Worry-Free IT Investment
The Worry-Free IT Investment who we are At Cobb Technologies, we use experience to solve the everyday problems our clients face. In addition to over 25 years of hands-on industry knowledge, we remain on
More informationElekta Care. Committed to providing the best customer care
Elekta Care Committed to providing the best customer care 1 Helping clinicians improve patients' lives Get the most from your Elekta solution From prompt, personalized service and support to innovative
More informationSIGN ASSOCIATES, INC.
SIGN ASSOCIATES, INC. www.signassociatesva.com Full Service National Sign Project Imaging & Lighting Company Corporate Images For Tomorrow And Beyond Full Service National Project Imaging Company With
More informationTechnical excellence: delivered. Forms Part of. Alderley. Services. 360 support to optimise performance throughout the life of your assets
Technical excellence: delivered Forms Part of Alderley Services 360 support to optimise performance throughout the life of your assets 2 SMS SMS are the design, manufacturing and service experts for electrical,
More informationMobile Device Management (MDM)
Mobile Device Management (MDM) Service Level Agreement www.eisit.uk info@eisit.uk Tel: 0300 065 8800 Fax: 01622 663591 EIS The Shepway Centre, Oxford Road, Maidstone, Kent, ME15 8AW Contents 1. Service
More informationPREDICTABLE DEPLOYMENT. UNMATCHED SPEED, SERVICE AND SUPPORT.
DATA SHEET DELOYMENT SERVICES REDICTABLE DELOYMENT. UNMATCHED SEED, SERVICE AND SUORT. Ensure on-time and on-budget network implementation with expert deployment services tailored to your needs Whether
More informationPower Management. White Paper. Americas +1 (603) EMEA +49 (0) APAC
Power Management White Paper Americas +1 (603)-598-9575 EMEA +49 (0) 8158 905933 APAC +91 98310 44782 Copyright 2014 SyAM Software, Inc. All rights reserved. Other brands and names are the property of
More informationImagicleCare. Support and software maintenance plans reference guide rel 3.0 valid 1 st September 2015
ImagicleCare Support and software maintenance plans reference guide rel 3.0 valid 1 st September 2015 Imagicle spa Via Fondacci 272-55040 Massarosa (LU) Italy Registered capital 250 000.00 VAT and taxation
More informationNavigating the ERP Selection Process 7 Time Saving Steps with Insights
White Paper Navigating the ERP Selection Process 7 Time Saving Steps with Insights Contents Introduction... 2 Navigating the ERP Selection Process... 3 Be Organized: Organization is the Key to Success...
More informationFrequently Asked Questions Annual Maintenance Plan Time Matters / Billing Matters Policy Revision* (Canada)
Frequently Asked Questions Annual Maintenance Plan Time Matters / Billing Matters Policy Revision* (Canada) Q. What is the new policy being announced? Effective July 1, 2010, customers without an active
More informationMaking business life easier
Commitment to our clients Making business life easier Running a business can be a challenge. At MYOB we aim to make business life easier for our clients by providing business management solutions. We have
More informationA complete mobile enterprise solution
A complete mobile enterprise solution Transform your operations with solutions designed for you Spirit Data Capture specialises in sourcing, developing and deploying mobile enterprise solutions for a wide
More informationThe Red RepoRT: digital SignAge SolUtionS that AChieVe higher engagement. DIGITAL SIGNAGE. The Challenges The Solution The Benefits The Services VOL
The Red RepoRT: DIGITAL SIGNAGE VOL 14 The Challenges The Solution The Benefits The Services digital SignAge SolUtionS that AChieVe higher engagement. WeAK SIGNALS. the WRong SignAge CAn Keep your organization
More informationSureService Customer Support Programs. Improve Your Competitive Advantage and Bottom Line Business Results
SureService Customer Support Programs Improve Your Competitive Advantage and Bottom Line Business Results Support That s Tailored to Fit Just Right Increase Efficiency, Cut Costs, Enhance Plant Performance
More informationPlanetPress Suite Communicate with impact
PlanetPress Suite Communicate with impact With the right technology, you can create business documents and customer communications that help you develop, maintain and grow your business. PlanetPress Suite
More informationCIM Commissioning Inspection and Maintenance
The solution for Services > Service industries > Industry > Telecommunications > Medical > Etc. APPLI 143 A For the availability of your energy needs Given the impact a continuous supply has on the availability
More informationSTANDARD SUPPORT SERVICE FOR LARGE BUSINESS CUSTOMERS SOLUTION DESCRIPTION
STANDARD SUPPORT SERVICE FOR LARGE BUSINESS CUSTOMERS SOLUTION DESCRIPTION Table of Contents 1. INTRODUCTION 3 2. PROVISIONING 3 3. DEVICE AND ACCESSORY ORDERING 4 4. SUPPORTING DEVICE SOFTWARE 5 5. ACCOUNT
More informationOut-Of-Warranty Service
Statement of Work Out-Of-Warranty Service Out-Of-Warranty Service (OOW service) Overview Dell s Out of Warranty Service is a fee-based support service designed to assist customers should their system develop
More informationSupporting Every Aspect of Your Individualised Marketing Strategy
Supporting Every Aspect of Your Individualised Marketing Strategy Teradata Marketing Applications Services We power marketing. TM Helping Integrated Marketing Programmes Succeed As your data-driven marketing
More informationUmbrella Company Contracting
Your guide to Umbrella Company Contracting An introduction to umbrella companies Joining an umbrella company is one of the easiest ways to get paid when you are contracting. Instead of setting up your
More informationTRYZENS EXPERT SERVICES ECOMMERCE SUPPORT SOLUTIONS
TRYZENS EXPERT SERVICES ECOMMERCE SUPPORT SOLUTIONS PLAN BUILD RUN ENHANCE OPTIMISING ECOMMERCE EVERY DAY Let Tryzens take care of your ecommerce platform so your team can focus on building your business.
More information