The Path to Operational Agility

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1 2017 TM Forum 1 The Path to Operational Agility Formerly: CTO of BUSS, Ericsson CTO/CSO, Telcordia Adan Pope CTO Americas, Amdocs Chief Information Technology Officer Head of Research, Cramer Systems Ciena CTO, Clear Communications

2 Ciena s Industry Leadership in Networking Marketshare in Multi-Layer Transport #1 or #2 Globally in Optical Networking* Packet-Optical, Data Center Interconnect, Metro WDM, Long Haul WDM #1 in N. America, #2 Globally in Carrier Ethernet Access* Innovation Industry-firsts Networking Hardware 1 st packet-optical platform, 40G & 100G coherent, intelligent optical core switch Networking Software 1 st Carrier SDN platform, SDN/NFV DevOps ecosystem, multi-domain orchestrator Ciena has a marketleading microservicesbased platform approach. Software-based Transformation Real-World SDN/NFV Deployments Driving Common Information Model (CIM) standard and related Open APIs across ONF, MEF, ETSI and TM Forum Participation in DT Zero Touch Network and Service Management Automation Project Open Source leadership within multiple SDN/NFV projects 20+ Customers Worldwide *Dell Oro Optical Networks Report, 4Q16 *IHS Ethernet Access Devices Tracker, Sept TM Forum 2

3 Case Study: Transforming OSS/BSS to Achieve Greater Agility and Cost Effectiveness Régis Hamard SDN Delivery Team IT Manager Orange Business Services 2017 TM Forum 3

4 Easy Go Network Our first 100% digital and automated offer Network as a Service based on SDN/NFV technology Automated connectivity over local Internet access Simplified management of small sites Speed to deliver and change with one minute activation Flexible design and pricing Secure by design 2017 TM Forum 4

5 Easy Go Network Our first 100% digital and automated offer Network as a Service based on SDN/NFV technology What stands behind the scene? 2017 TM Forum 5

6 A fully programmable network Orange NFV POPs 40 POPs by 2018 Orange network overlay Best-of-breed, multivendor virtualized services ondemand Customers self-service portal Zero Touch Next gen (u)-cpes Global SDN Orchestrator Order, activate, configure, monitor 2017 TM Forum 6

7 A new factory for SDN customer front end new Customer order management new voice factory digitalized network factory digitalized SDN factory new 2017 TM Forum 7

8 A new factory for SDN API CFS CFS VIM SOM/MANO SDN Controller RFS RFS Network Services Infrastructure 2017 TM Forum 8

9 New ways of working Merging legacy organizations in agile teams Design services with a catalog approach Customer needs approach CO- CONSTRUCTION A set of API making systems more independent IT for SDN4Business SDN sets new standard for legacy tools like real-time A 3 years transformation program End to End automation Digitalize through Web & API 2017 TM Forum 9

10 The Path to Operational Agility Adan Pope Chief Information Technology Officer Ciena 2017 TM Forum 10

11 Network and Operations as Platforms for Innovation Our world is changing New users, bringing new applications, with new expectations and new consumption models Connectivity services are not enough Ethernet and IP are becoming commoditized OTTs are disrupting the market with new high-value services Embrace change Simplify and automate Take control of your network and rapidly deploy new services Accelerate innovation and agility 2017 TM Forum 11

12 Networks Can Only Evolve At the Pace of Operations Current Challenges in OSS Massive proliferation of OSS exist as bespoke systems in carriers OSS is fragile and siloed by service Inventory is the center of OSS and is commonly outdated Order management systems are commonly based on static Business Process Management and workflow tools, making them fragile Business Process frameworks exist but are replicated and specialized per silo Legacy systems prevail but there is no bridge to the promise of NFV/SDN OSS marketplace is consolidated to players with vested interests in preserving the status quo Operators require an open, extensible platform for the complex service orchestration of networks, network-facing systems, and the related Operations Support Systems 2017 TM Forum 12

13 EML MANO Orchestration Closes the Gap and Simplifies Operations BSS Stack OSS Stack Idea to Implementation Order to Cash Plan to Build Trouble to Resolution Service Template BP Orchestration Resource Adapter Other EMS Fault Configuration Accounting Performance Security 2017 TM Forum 13

14 Building the Bridge BSS OSS EMS/Resource Orchestration CRM CHG Bill Transport Domain Significant challenges exist in creating the agility desired OSS OSS Service Template BP Orchestration OSS Adapter Service Design Service Instance Use orchestration to: Deliver new services Encapsulate current OSS OSS OSS OSS OSS Decommission legacy OSS in a service-aware manner Service Template BP Orchestration Resource Adapter Key function migration to Multi- Domain-Orchestrated OSS Key function migration to Network Platform EMS/NFV Orchestration Initial focus on SDN//NFV and PNF (Legacy Broker) Other EMS 2017 TM Forum 14

15 Extreme Automation OSS / BSS XaaS Portal Analytics Multi-Domain Service Orchestration Metro Core Mobile NFV Cloud Automate, Encapsulate, and Refactor/Retire Legacy L0/1/2 OSS From legacy OSS To Extreme Automation Platform From legacy networks To Transport Platform Extreme Service Automation and closed loop execution Source: Developed in conjunction with Analysys Mason TM Forum 15

16 Multi-Domain Service Orchestration OSS / BSS XaaS Portal Analytics Multi-Domain Service Orchestration Domain A silo of vendor equipment or networking technology that requires people, processes and tools to manage Multiple domain service Service spanning WAN, mobile, NFV and/or cloud Requiring coordination between domains Domains may be managed by existing OSS Metro Core Mobile NFV Cloud x x x x x x Multi-domain service orchestration End-to-end fulfillment and assurance Simplify and automate A single unified view for consuming the network as a programmatic resource Normalized integration of OSS/BSS, self-service portals and 3 rd party applications 2017 TM Forum 16

17 Resource Adapters and Service Templates Service Template Math IP VPN + vfw XaaS IP VPN + vfw AWS IP VPN vfw IP VPN ST ST Multi-Domain Service Orchestration RA RA RA RA ST ST RA General purpose orchestration (MDSO) Resource adapters (RAs) Model and specify interface to devices, VNFs, NB interfaces to OSS, networks and other things Service templates (STs) Combine diverse resources into services Specify configuration, relationships, dependencies, sequencing of resources Re-usable building blocks ST may be a resource to another service Portfolio of XaaS Metro Core Mobile NFV Cloud VPN+ Security + AWS = compute-aas VPN+ Security + Azure = applications-aas VPN+ Security + Rackspace = hosting-aas 2017 TM Forum 17

18 Benefits of Orchestration Leverage service automation Increase speed and agility Facilitate change OSS / BSS XaaS Portal Analytics Multi-Domain Service Orchestration Transition from physical to virtual Upgrade infrastructure without affecting nb interface to OSS/BSS, portals, etc. Build a rich service portfolio Connectivity, cloud, virtualization Metro Core Mobile NFV Cloud 2017 TM Forum 18

19 DevOps and Orchestration Deliver Self-Sufficiency DevOps tools and resources minimize the requirement for professional services and reduce vendor lock-in IT and Network teams collaborate to accelerate service development: On-boarding new network resources (developing RAs) Customizing services (create and modify templates) Template-driven toolset drives the benefits of software development deeper into the business Plan > Build > Test development workflow Leverages latest DevOps tools and technologies familiar to IT teams 2017 TM Forum 19

20 Key Elements of a Modern IT Platform NFV Orchestration Cloud SD-WAN opology and rchestration pecification for loud pplications 2017 TM Forum 20

21 Summary Solving the Tower of Hanoi Decreased Automation Increased Cost The industry needs radical transformation More agility More services and more tailored to the digital experience Extreme Automation Defined: Eliminating Time, Process & OPEX Radically lower OPEX More capacity, higher density, lower cost/bit Our algorithm and approach: Focus on the bottom layers to achieve SDN/NFV s promise 1. Encapsulate control of legacy OSS for transport 2. Consolidate Layer 0/1/2 networks via extreme automation 3. Iterate to the final state of a converged, automated, packet optical core 2017 TM Forum 21

22 Thank You Visit Ciena s Booth (#317) for a discussion or a live Blue Planet Demo 2017 TM Forum 22

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