Expeditionary Combat Support System (ECSS) Network Complexity and Challenges

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1 Expeditionary Combat Support System (ECSS) Network Complexity and Challenges Kenneth J. Moran, Brig Gen, USAF 25 May 2011 DSN

2 Agenda AF Logistics AS IS process mapping ECSS program overview ECSS approach/strategy for deployment on GIG Current stakeholders complexity challenges Real time data challenges Interface and release management challenges Capacity planning challenges Where we want to be SDDP thoughts from an ERP perspective Summary 2

3 AF Logistics As Is Process Mapping Inefficient information flows driving non-value added processes Integrate supply and depot Mx Ops Suppliers Base Flight-lines, CIRFS Engineering, MAJCOMS Create Demand Demand Info Lack of confidence in Inventory Supply Chain Information Transportation & Delivery Plan Info Transportation &Delivery Information AF A4/ MAJCOM Meeting AFMC Logistics Business Board Conduct Transport / Delivery DoD SC Integration Office AF Supply Executive Board Parts / Material Integrated data package not always required Supplier / Factory No Change 2005 vs Contract Info AF SCM Strategy Process Returns Manage Customer Order Fulfillment Direct Ship Order Fragmented sourcing Plan Supply Chain Network (Centralized) Service Order Contractor / Vendor Info & Contracts Conduct Acquisition Sourcing Boneyard Lack of end-toend enterprise asset visibility Inputs into Material and Equipment Plan Material Requirements Buy Demand Lack of Integrated centralized enterprise plan Plan Operations (Decentralized) Buy, Fulfill, Fulfill Demand Manage Inventory Place new or repaired material into Inventory Contract Info Part Configuration Excess inventory Information to cover variance Maintain Configuration / BOM Supplier / Factory Outside AF Operations Manual tech data validation Transportation & Delivery Information required Equipment & Tooling Information Manage Equipment Supplier / Factory Financial Info Facility Requirements Make, Plan Data Make Demand Conduct Repair and Maintenance Configuration for adhoc and routine maintenance Manage Finances Manage Facilities Outside Logistics Logistics Controlled Transactional Finance Process Supplier / Factory Outside AF Operations Suppliers Parts Material Outside AF Operations Inventory Information Warehouse Cold War Era Skills Equipment / Tooling Budget Supplier / Factory No authoritative source of engineering data to ensure OSS&E Facility Budget & Cost Capabilities and Capacities Outside AF Operations Redundant financial transactions Manage Human Resources Equipment / Tooling Requests &Capacity Personnel Budget Decentralized management of enterprise funds Personnel Skills Capacity Lack of Integrated enterprise plan driven activities 3

4 ECSS Overview Description Transformation of the U.S. Air Force s global supply chain and logistics processes: Commercial best practices from Aerospace and Defense and other relevant industries Utilize capabilities that exist within the Commercial offthe-shelf (COTS) Enterprise Resource Planning (ERP) to the fullest extent possible Lean principles and practices Includes: 186+ installations globally 3 DFAS sites 250,000 military and civilian users (40,000 for Inc 1) Warfighter Benefits Benefits: Improved asset and logistics pipeline visibility Reduced customer wait time (CWT) Improved cycle times (repair & inventory pipelines) Reduced inventory costs Improved forecasting accuracy Improved perfect order fulfillment Beneficiaries: Commanders, Planners and Logisticians Increment 1 Specifics Requirements Basis: ICD: GCSS-AF Capstone ORD CD: Signed Apr 2010 (Milestone B) Major Customers: HQ AF/A4, AFMC, ACC, AMC, PACAF, HAF, GLSC, AFRC, AFSPC, ANG, AETC, USAFE, AFDW Contractors: COTS - Oracle, FFP, award May 06 (TCV $47.1M) System Integrator (SI) - Computer Sciences Corp, FFP, Sep 06 (TCV $859.7M) External AF Interest: USD(AT&L) OMB OSD CAPE All other DOD ERPs 4

5 ECSS Approach/Strategy for Deployment on GIG Develop, test, and deploy using the same processes & policies on the same architecture, integration framework, and network Reduce variation and complexity wherever possible: Combine teams to accomplish testing (ECSS SI, ECSS RTO, GCSS RTO) Integrate teams (ECSS, AFNIC, GCSS, DISA) responsible for establishing, maintaining, and monitoring all environments Minimize number of application migrations required to deploy to production Drive to standardize and simplify path to the user Exploit enterprise infrastructure, services, and capabilities as much as possible; drive to do so internally and drive the enterprise to change do not accept status quo! 5

6 Current Stakeholder Complexity Challenges There are really many networks and many network owners that ECSS crosses to get capability to users Many policies are focused toward common objectives, but each owner s implementation may vary ECSS size and scope are requiring transformation of the infrastructure and make it difficult to obtain synchronization and consistent prioritization Coordination and Unity is a Enormous Challenge 6

7 Real-Time Data Challenges Many Boxes and Firewalls between User and ECSS User path requires orchestration of connections/handshakes across a many perimeter devices, firewalls, proxy servers, and authentication servers Time stamped data can be used to triage security, availability, and responsiveness errors as they occur Information available locally, but not readily available at enterprise level challenging problem is resolution-time Need to simplify, standardize, and provide better level of transparency on real-time availability/performance Data 7

8 Interface & Release Management Challenges Coordination of testing and deployment of interfaces requires very complex interaction with AFNET, DISA, GCSS, and ECSS trading partners Changes to network components are managed to different requirements, schedules and is inconsistent, if any enterprise-wide notification when changes are applied Air Force Standard Desktop Configuration is similar to the network; additionally, they don t consider individual web based applications as part of their testing/deployment Challenges applications to try keep up with changes after they ve been released, introducing significant risk to what s already been fielded as well as any future release

9 Capacity Planning Challenges Matching infrastructure capacity with application and User needs requires a team Air Force User Base Base BlueCoat AFNet CITS Block 30 GCDS.mil users Restricted Unrestricted URLs Akamai Internet Users Users es my.af.mil Application PMO DISA & GCSS Computing Services DISA Network Services AF Network Planning Base-level client operations & standard desktop Any link or combination of links in the infrastructure chain from the database storage to the PC on the flight line can impact capacity requirement and ultimately the User s experience! Enclave DMZ Extension Load Balancer DECC Mont Enclave Extension DMZ HTTP HTTP NIPRNet ECSS Web Servers Internet Prem Router Load Balancing Offload GCSS Web Seals Restricte DMZ Exte stack New Zeu terminatio WebSEA BlueCoat *** Consi WebSEA performa Web Sea DMZ load Authentic Unencryp to the bac Enclave E and sess Web serv Huge challenge for an application PMO to coordinate across an enterprise to properly plan capacity

10 Where we want to be Single focal point for applications to coordinate infrastructure requirements and issues Simplified network path to get ECSS capability to users Real-time transparency for infrastructure availability and performance information (from the desktop to the data center)

11 SDDP Thoughts from an ERP Perspective 1. SDDP appears consistent with ERP focus to refine requirements up front with goal to minimize customized coding 2. SDDP focus on right sizing Security is consistent with the currently overly complex situation ECSS is experiencing today 3. SDDP goal to more rigorously implement standards addresses a major issue ECSS has been facing 4. SDDP may be underestimating the development data cleansing, and deployment costs than is possible with ERP solutions 5. We are finding the relationship between the ERP and the network to be very tightly coupled SDDP needs to address this complexity more head on 6. It is unclear whether SDDP is placing sufficient focus/importance on load and interoperability testing (who/how/when/how much) 7. It will be difficult to garner agreement from the Acquisition and Budgeting Systems to move more requirements refinement and prototyping to pre-mdd The Glass Is Half Full We Think! 11

12 Summary Currently, it is very complicated to develop, test, and deploy an ERP in today s environment SDDP is addressing some of these problems ERPs present unique challenges that should be factored in moving forward A Smart Phone Delivery Model May Not Work for an ERP 12

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