Drue Merkle BUILDING A SMART UTILITY BY INTEGRATING TECHNOLOGY

Transcription

1 Drue Merkle BUILDING A SMART UTILITY BY INTEGRATING TECHNOLOGY

2 Reshaping the Smart Grid enabling utilities to deploy advanced capabilities and connected solutions that transform operations, improve asset reliability, facilitate environmental sustainability and help them engage customers in more meaningful ways.

3 End to End Value Chain METERING TECHNOLOGY COMMUNICATION TECHNOLOGY DATA SECURITY AND INTEGRITY ANALYTICS SOFTWARE SOLUTIONS ENERGY EFFICIENCY DEMAND RESPONSE DISTRIBUTED ENERGY RESOURCE MANAGEMENT PROFESSIONAL FIELD SERVICES AND CONSULTING

4 A Smart Utility System Provides multi-service: electric, water, gas - Revenue metering for billing - Interval data - Alerts, notifications, alarms Supports and enables - Grid modernization - Outage/restoration notification and management - Voltage conservation - Smart City projects - streetlight controls - Demand response / load control - Prepay - Revenue protection

5 The Journey Ahead - Technology Benefits (Operations) Reduced labor & transportation Reduced outage durations Voltage monitoring & control Reduced theft, losses, & inaccuracies Better resource allocation Improved safety & security A Dashboard was created in our CIS application that will receive the alerts (meter remove, tilt tampers) and allow the Revenue Protection department to create service orders for investigation.

6 The Journey Ahead - Technology Benefits (Planning) 6 Optimize Capital and O&M improvement programs ( right-size transformers) Integrate distributed energy resources (DERs) & renewables Accurate rate making & risk management (TOU; match wholesale rate structures) Decrease environmental impact Benefit # Benefit Measure Description Responsible Data Source Unit Cost Meters Applicable 1-Apr-13 Benefits Earned 1 Meter Reading Costs Reduction Hiring of additional staff avoided because meter readers are redeployed. TBD Nbr of Meters in Billing files $ $124 2 Move Ins/ Move Out 3 Cutoffs 4 Labor & vehicle costs saved by Reading Move In/ Move Outs Remotely Labor & vehicle costs saved by Disconnecting & Connecting Remotely Increased Meter Increased revenue from more Accuracy-Electric accurate digital meters TBD TBD 400 during pilot Nbr of Meters in Move Ins/Out files Nbr of Disconnects from portal Nbr of Residential Electric Meters $ $463 $ $46 $ $960 5 Increased Meter Accuracy-Water Increased revenue from more accurate digital meters 400 during pilot Nbr of Residential Water Meters $ $774 Enable net metering: Billing mechanism credits DER system owners for electricity added to the grid Maximize existing infrastructure Accurately model rates and evaluate business processes

7 The Journey Ahead - Technology Benefits (Consumers) 7 Incentivize behavioral changes (demand response, energy utilization incentives) Consumer Engagement Portal & prepay capability Proactive notifications (leak detection & temperature alerts) We check nightly to see if the customer has constant 24 hour consumption and we send a letter letting them know about the leak. We are utilizing temperature sensing features in the Smart Meter to mobilize inspection crews to determine if we have a problem with the meter socket Prepay = Improve financials 50% reduction in bad debt write-off s 80% reduction in aged account receivables Next generation demand response & load control

8 AMI ARCHITECTURE

9 AMI Mesh Solution Architecture AMI Headend Application Direct Connect WAN 900MHz Mesh Architecture Basics Distributed intelligence Data redundancy Flexible collection options Scalability SSL/TLS LINK LAYER SECURITY END TO END SECURITY (DTLS)

10 AMI Application Server NMS capabilities Faults (alarm management) Configuration Accounting Performance Security Geospatial Powerful search engines Event management Report generation Custom filtering Network Management Data export CSV, KMZ, XML Mobile HTML5

11 Geospatial View Network Diagnostics/Network Connectivity Device Info Meter ID, Coordinates Activity Monitor Tamper Events Filter Water / Gas

12 Standards Based Integrations ANSI, MultiSpeak, WiSUN, IEEE Market Driven (Smart Cities, Internet of Things Platform) IPv6 capability and connectivity to IPv4 networks Standards driven Provides backward compatibility Support for a variety of applications Security standards

13 AMI Integration Overview Customer Information System Consumer Web Portal SCADA Demand Response Outage Management System Voltage Monitoring Application Utility Enterprise LAN/WAN 3) Open Standard Interfaces MultiSpeak 4.1, CMEP Billing Schedules Account Changes Meter Changes On-request Reads Connect / Disconnects Meter Readings LP Data Outage / Restoration Data Tamper Indications Service Voltage 2) AMI and MDM Applications Web Browser GUI Access WAN/FAN 1) AMI Mesh Meters with EnergyAxis 900 MHz communications

14 Residential Electric Meters RESIDENTIAL METERING and MONITORING Energy metering Voltage monitoring Instrumentation Tamper detection Temperature sensing Outage/restoration notification Remote configuration with OTA upgrades Software definable radio Optional disconnect

15 Commercial Electric Meters COMMERCIAL METERING and MONITORING Energy metering Voltage monitoring Instrumentation profiling Power quality monitoring Transformer and line loss compensation Temperature sensing Outage/restoration notification Remote configuration with OTA upgrades Multiple communication options

16 Water Modules 16 Water module s smart features enable utilities to be proactive instead of reactive Leak detection: burst extreme or residual Cut cable and communications error flags Backflow detection (w/encoder) Pulse or encoder compatibility Compatible with all major meter manufacturer encoders

17 Smart Gas Metering 17 Total consumption Hourly interval data Tilt tamper flags Ability to reuse existing index Compatible with all major meter manufacturers

18 Smart Grid Monitoring and Control Devices Transformer Monitoring Line Sensors DA Bridge Single and Polyphase Options Easy install split-core CTs High resolution metrology Analytics Toolset Battery or Line Powered Voltage, Current, Fault DNP3 Modbus Encapsulation of proprietary protocols Serial or Ethernet Discrete I/O.

19 Revenue Protection Best practices PREPAYMENT Collect payment ahead of use OUTAGES Prevent or limit duration with 360 situational analysis UNMANNED AERIAL VEHICLES Inspect and document distribution lines NON-TECHNICAL LOSS ANALYTICS Predict and identify likely energy theft CASE MANAGEMENT AND FIELD TOOLS Document and prosecute

20 Prepay Solution Deposits reduced or eliminated Ability to pay as needed Informed energy usage Reduced write-offs, bad debt Greater energy conservation Reduced operational costs Safety of utility employees Greater customer satisfaction 20

21 AMI Prepay Solution Prepay To Billing and Customer Information Systems Pre-pay system AMI Headend WAN Requires meters with connect/disconnect capabilities. Pre-Pay services are a win/win: Consumer can get power connected without credit or deposit. They simply pay one month ahead. Consumer can go to utility kiosks at retail stores to refill their account. They can also do it online or via smartphone. Utilities see number of delinquent accounts go down. Utilities get 30-day float on the money. Mesh

22 Outage/Restoration Notification Enhances the ability of utility operation teams to more quickly identify, respond and resolve outage events Functionality includes: Outage event notifications Momentary outage filtering Restoration event notifications Power status check OMS integration via MultiSpeak Helps to shorten outage duration and improve customer service!

23 Outage Management Customer Portal Example 23

24 Outage/Restoration Notification OMS MultiSpeak AMI Headend WAN Correlates meter outages to distribution assets.

25 Streetlight Control and Monitoring Remotely manage and control streetlights via o Schedules, sensors or manually Monitor status of individual and groups of streetlights Optimize light levels Maintenance management 25

26 Lighting Intelligence Lighting Application WAN 900MHz Mesh Architecture Basics Distributed intelligence Data redundancy Flexible collection options Scalability

27 Voltage Monitoring 27 To Billing and Customer Information Systems Voltage Analytics SCADA MultiSpeak AMI Headend WAN Voltage Management Answer uses voltage data from key monitoring points along the feeder EnergyAxis network is used to communicate with IEDs in the field to control voltage. Energy savings result from lowering voltage where possible. (For 120 V systems, 1V reduction results in ~0.8% reduction in energy) SCADA control system: Control Load Tap Changers, Voltage Regulators Capacitor Banks

28 April 18, 2017 CONSUMER PORTAL

29 Consumer Engagement Portal Home page & dashboard RESIDENTIAL OR SMALL BUSINESS User friendly tool Reduces energy consumption Promotes behavior changes Customized portal Increases customer satisfaction Encourages customer engagement Integrates with installed systems Neighbor Comparisons Hi Chris, You are close to hitting your bill target. Hi Chris, You have hit your bill target for the month. Alerts Rate comparisons Multiple device monitoring Easily Accessible on Multiple Devices

30 Summary Dashboard & Customized Logos 30 Aggregate totals for accounts with multiple meters appear at the top. Individual meters follow.

31 Convenient Text or Notification 31 Messages are customized by the Utility Hi Chris, You ve hit your bill target projection for electricity $ Dinner by candlelight tonight? David Harris A Reminder From Epic Energy You re approaching your target for electricity use. You may want to remind those kids to turn off the lights and take shorter showers?

32 Driving Connected Solutions MANAGE AUTOMATE ENGAGE

33 Open Scalable Demand Response Architecture Residential & Multifamily Cloud Services Small Commercial Utility Operator DRAS 8.0 Reporting &Analytics Gateway Commercial & Industrial

34 A Range of Choices Lyric Platform Total Connect Comfort Platform T Series Lyric 2.0 Wi-Fi 9000 Wi-Fi VisionPRO +/- 1 degree accuracy Top rated apps On screen temperatures Common Wire Residential & Non-Residential Extensive channels to market 5 year warranty Wi-Fi FocusPro

35 What Do We Mean By Analytics? How can we make it happen? What will happen? PRESCRIPTIVE ANALYTICS PREDICTIVE ANALYTICS Analytics combines data, science, and technology to create tangible value for the business IMPACT Why did it happen? To whom it happened? DIAGNOSTIC ANALYTICS COMPARATIVE ANALYTICS Looks for meaningful patterns in data to create actionable insights to solve a problem that leads to improved business performance What happened? DESCRIPTIVE ANALYTICS COMPLEXITY

36 Non-Technical Loss Reduction Analytics PROTECTION AGAINST REVENUE LOSS Algorithmic models to smart meter data Alerts to high probability energy theft Enables isolation of suspect areas or meters Insight into the nature of theft for field investigation

37 BUILDING A SMART UTILITY Questions?