API Gateway Digital access to meaningful banking content

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1 API Gateway Digital access to meaningful banking content Unlocking The Core Jason Williams, VP Solution Architecture April

2 APIs In Banking A Shift to Openness Major shift in Banking occurring whereby Financial Institutions are using Open APIs to build next generation consumer offerings as well allowing third party developers to partner and build applications and services using the banks data. The goal is to give consumers better and more personalized information for making sound financial decisions, and drive deeper 'trusted adviser' relationships that ultimately will result in stickier customers as well as product up-sell and cross -sell. With Open APIs banks are creating opportunities to move from a transactional customer relationship to a more engaged, more valuable, and ultimately more profitable relationship. 2

3 Key Trends Influencing Open APIs Changing regulatory context accelerating industrialization. Major shift in banking business architecture to support componentization. SMBs trying to leverage simpler, more effective banking options. Pervasive digital transformation mandating improved service orientation of product offerings. Banks trying to compete or partner with fintech's to drive innovation. Open banking platforms built on service-oriented architectures. 3

4 Business Benefits of Open APIs Foster and Leverage Innovation Drive innovation by capitalizing on the composition of different APIs, both yours and third parties. Grow the Customer Base Grow the customer base by attracting customers to products and services through API ecosystems. Improve Time to Value and Market Componentize data and business logic to significantly reduce the time to build and deploy applications. Provision End-to-End Capabilities to Create New Sources of Revenue Create new revenue sources (cross-sell / upsell opportunities) for financial institutions due to the advent of API driven channels (new business channel for managing APIs).

5 FIS Enterprise Modernization Strategy Modular Solutions for Enterprise Services Enablement CORE Transactional based Account Engine providing Scalability, Agility, and Extensibility OPEN APIs Application programming interface that provides developers with programmatic access to all FIS CORES and component solutions. DIGITAL ONE Single Channel For Omnichannel Banking Robust Customization Capabilities Cross Channel Experience & Workflow control ENTERPRISE CUSTOMER A holistic, accurate view of consumer to improve sales and service; provide single solution to maintain key quality information about the consumer PRODUCT & PRICING Improved velocity to market through a single source for dynamic product definitions, based on needs assessment Broader packaging of products and services offered on disparate systems PINPOINT MARKETING ENTERPRISE ALERTS Centralized member alerting engine Member account alerting and ongoing alert triggering and channel delivery management Target messaging to members based on key life Indicators Always on messaging and campaigns that learn and pattern based on customer behavior and needs Third-party site integration (Facebook, Google, etc.) while maintaining sensitivity of PII data COLLATERAL & LIMITS Manage risk exposure across LOBs and member base Track and manage covenants and conditions 5

6 FIS Enterprise Modernization Strategy Solution Enablement via APIs SOLUTIONS Digital Bank Relationship Management Targeted Promotions Dynamic Bundling Loans House holding Rate Management PRODUCTS PRODUCT AND PRICING Voice Banking Account Alerting Internet Offers PINPOINT MARKETING ENTERPRISE CUSTOMER CORE covenants & conditions ENTERPRISE ALERTS DIGITAL ONE COLLATERAL & LIMITS 6

7 Unlocking the Core PROFILE SYSTEMATICS IBS Retail banks have owned end-to-end service delivery by tightly integrating experience, processes and products. This approach is under attack from all sides. Consumer-centric, born-digital fintech firms are competing directly for customers by providing superior user experiences, enabled by accessing application services and data across financial services providers. Traditional banks are forced to rethink their value proposition to stay relevant to consumers. OPEN BANKING APIs FIS focus on opening up traditional CORE capabilities and assets via Open APIs to deliver more innovative customer-centric solutions. Deliver APIs that banks can share data with internal developers, partners and third-parties such as fintech's. Solutions Assembly Focus on delivering experience APIs that deliver componentized business capabilities that facilitate plug-and-play operations. Allows banks to reinvent themselves as assemblers of financial management solutions, tailored to meet customer needs. Innovation & User Experience Provisioning consumable capabilities and data to partners so they can provide innovative customer-oriented offerings, such as a virtual intelligent banking assistant. Spur a multiplier effect for growing the customer base and revenue, while simultaneously reducing costs. 7

8 API Implementation Approach Establish standards for exposing APIs through an API management solution Outside facing APIs abstract the domain model and provide a mapping between semantics, protocols, security mechanisms, etc. Drive API design from the outside in, rather than inside out -- existing integration typically tends to reflect the domain model Use API management as a pass-through proxy for existing business-oriented fine grained back-end services Mediate granular APIs focused on business needs to coarse services as appropriate Design business APIs based on real consumer needs Without concern for technology platform and core capabilities Abstract complex message-centric processing Should be concise and simple to consume Establish API governance and lifecycle management strategies Respect the interface and refactor implementations as technologies and back-end topologies evolve 8

9 Open API Process and Timeline Initial Exploration Partner/internal apps with limited core system integration. Platform Selection & Expansion APIs providing commoditized services. Moderate core system integration. Low development effort. API management platform Tactical API gateway built on implemented. existing technology stack. Basic API portal Utilization of multiple API established. management vendor Business-prioritized capabilities. systems/use cases exposed Core Process Transformation API-based scalable service model. High level of core system integration. Full-Fledged Open APIs Fully functional API marketplace established as a new banking channel. API development for selfserve IT. Time to market for app development reduces significantly Highly dynamic and personalized architecture. Legacy processes Run like a product: Automated transformed. customer-centric ecosystem. API ecosystem with metering and monetization. Organic services and architecture enabled by loosely Elastic back-end coupled components. architecture. Collaborative community management portal for 2018 partners2017 and developers. 9

10 FIS API Gateway 10

11 APIs Are Key for Banks to Compete Enabling Banks to Deliver what Customers Need Businesses Micro-Services Direct Consumers Developers (Internal & 3rd Party) have easy access to banking data and services which can then be passed along into their value chain. Banks offer new apps to their customers and launch new services faster, cheaper, and securely while retaining data control. APIs Customers benefit from new services faster and across any channel 11

12 FIS API Gateway built on WSO2 Proven platform for delivering agility at scale & Industry leader largest API cloud platform and private cloud provider. 4.6 Billion txns processed daily, 125,000 peek requests per second. FIS has selected WSO2 as the foundation for the API Gateway to help us deliver a central access point for FIS to expose and manage all FIS solutions via APIs, such that customers can easily integrate to any FIS product and leverage FIS solutions across any digital channel that banks and fintech's see fit. Proven platform for building innovation ecosystems Intelligent API platform enables the API value chain Reduce on-boarding time of banking & payment solutions Reduce time to market for our clients by simplifying the on-boarding of Banks, fintech's, merchants, retailers, ecommerce players through interoperable APIs. Bring innovation with emerging technologies Commitment to innovation such as IoT and Blockchain based distribution ledgers 12

13 API Management Essentials API lifecycle management platform to unlock this opportunity for our FI s Security Transformation Global Deployment Monetization Reporting and Monitoring Traffic Management API Gateway Mobile Optimization API Documentation Partner Customization Developer Authentication Versioning Onboarding 13

14 The FIS API Gateway DIGITAL PAYMENTS POS Payment Mobile Money P2P epayments Virtual Prepaid The Value Proposition to Our Clients BANKING Cores (Systematics, IBS, Profile) Mobile Banking matm Cash Remote Deposit Mobile Bill pay Card Production NETWORKS BANK GATEWAY or FIS GATEWAY Allows banks to expose data and services and Co-pete vs. Compete with new digital competition PAYMENTS FIS API GATEWAY Inserts FIS into Banks value chain LOYALTY SERVICES PSD2 Deposits Lending Networks Real Time Mobile Merchant Rewards In Store Pickup Financial Services Rewards Merchant Rewards INTELLIGENCE Pinpoint Marketing Customer Segmentation Pricing Optimization Campaign Management Risk Mitigation 14

15 FIS API Gateway Overview of Capabilities Developer Services API Team Developer Portal Docs & Modeling API Explorer Monetization Analytics Services Developer Metrics Ops Analytics App Performance App Usage API Services Backend API Management BaaS Security API Extensions 15

16 FIS API Gateway Demo 16

17 API Gateway Demo 17

18 API Gateway Proof of Value 18

19 2017 FIS and/or its subsidiaries. All Rights Reserved. FIS confidential and proprietary information.

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